Request for service are unreliable. It's simply too difficult to get them to respond. I do not…read morerecommend especially post purchase.

I don't post often, but I have to say that I had a great experience with Builder Systems Group. I…read morecontacted BSG to purchase speakers and have them installed, as well as for calibration of my new receiver. Christopher Hall assisted me with the purchase and setting up the delivery, installation and calibration. Chris did a great job. Chris was friendly, knowledgeable, and very accessible. The price was right, and there were no hidden costs. The sales experience exceeded my expectations. Tim Cruz was my installer. Tim was fantastic. He went above and beyond to get my system set up exactly as I wanted it. I had lots of questions and Tim addressed all my needs and more. The experience with Tim also exceeded my expectations. Most transactions these days are pretty unremarkable, but not this one. My experience with BSG was outstanding. I highly recommend them and will absolutely use their services again in the future.

I needed a new TV and didn't want to install it myself again. I also wanted to update my audio…read moreequipment, get rid of the huge receiver and the wires for the surround sound. I contacted a few places and decided to go with Pro-TechT since they also provide my home security system. I had them come out and look at what I was wanting to do. They made a few suggestions and I decided to move forward with a larger TV and updated sound system with wireless speakers. There was some concern about the wireless speakers due to potential interference, but I have had no issues so far. The TV and speakers were ordered. When they came in, we scheduled an install date. They were in an out within a couple of hours. It all looks great and sounds really nice. Kent was my tech- he was very careful with the installation, programmed my remotes and cleaned up before he left. The install looks very nice in this room. The TV size they suggested as well as the speaker system is really clean, sounds great and looks very nice. I didn't know if that size tv would fit the wall as I went larger than the old one, but it is perfect. The best thing is they worked within the specified budget I had in mind to create exactly what I wanted. I have updated technology, one remote and a fantastic sound. I will definitely use them again for additional home theater, A/V needs and future upgrades.

Kent was extremely knowledgeable and accomodating. He hardwired a couple of in-ceiling speakers I…read morepurchased for our remodel and recommended several stereo receivers and amplifiers that will give us the surround sound we were looking for. He did a great job explaining the process. We really enjoyed talking to Kent! And appreciated his patience with all the commotion going on in our place. We will be reaching out again once the remodel is finished so he can install the TV and the stereo/speaker equipment.

Alpha Wolf did an awesome job! I had been struggling for a while to find a company based in Austin…read moreto install some effects speakers for Dolby Atmos in the ceiling in my small home theater. After some research, I actually got this recommendation from a friend of mine, who had a whole house solution built out by them while she was in the construction phase of her build. They were clear and organized on the phone, we were able to schedule a time that worked for everyone, and they were very professional and considerate of my gear and space. Everything was explained, there were no additional hidden costs, or anything like that. I was a little worried because my house is 50 years old, and has some odd spacing in the joists, but it was not a problem for them. My installer, Jay, was super helpful, and worked with me to get the positioning of the speakers perfect for Dolby Atmos. I can't say enough good things about the experience! I'm pretty active with my DIY, but I had never used fish tape wire pullers or anything, and I'm so glad I left it to the pro's, there was a lot of skill/technique involved in this install. Anyhow, if you are searching for someone to do a great job and do minimal damage to your walls (just 2 little brush plates in non-visible locations), definitely consider working with these guys. Two thumbs up! Theater now sounds awesome with a 5.2.4 setup.

Alpha Wolf is amazing! I know literally nothing about home audio but I wanted ceiling speakers on…read moreboth levels of my house. Jay was incredibly patient explaining options to me, transparent about prices, ordered the equipment promptly, and scheduled install super quickly. He was efficient in install and then took the time to show me how to operate everything & answer all my questions. I love that I - or any of my guests - can play whatever music we want all over the house from our phones without having to install an app. I also appreciate that Jay checked up on how everything was working in the weeks following. Highly recommend this company!

Avid Austin did such a great job installing our new Frame TV! We purchased a Samsung Frame TV from…read morethem and wanted it mounted on our fireplace without any wires showing. John was so great to work with for pricing information and scheduling. Everything was done with a quick turn around time. The team that did the install (believe it was Frank and Austin) were so polite and professional. They even brought padding to put the tv and tools on, a vacuum to clean up after, and wore masks the whole time. The TV looks amazing, is perfectly level/centered, exactly where we wanted it, and no cords are showing. Highly recommend Avid Austin, and we are very picky clients!!!

I have been looking for someone to fix my surround sound for some time now. Sent a request for…read moreservice through Yelp and got an immediate response. They worked with my schedule and showed up right when promised. Even got a message that the technicians were on their way and when to expect them. Had me up and running in no time at a more then reasonable price. Definitely have their number saved and will use them again.

Had Antoine and Keith do a 3 mount job which was a little involved. An 85 inch and 2 65 inch tvs…read morewith the need to remount and move on of them to another room. They were able to accommodate me quickly compared to other bidders and got the job done without hitches, only a minor measuring issue with the much larger tv which was tricky. Job was done in a timely fashion and clean up was quick. Very happy with the final result. Would recommend.

Awesome guy, alittle mix up at the beginning but he came thru and delivered. He put my TV up real…read morequick and the price was so reasonable. I definitely recommend him to anyone in the Manor, Elgin, Bastrop area!!!!

We used True Tech Last month to mount our 65" TV! Hollis was absolutely wonderful! I kept meaning…read moreto come on here and leave a raving review, but the move was so hectic I never had the chance until now. Hollis was not only great at what he does, but very personable and friendly. Not to mention, the most reasonable pricing around! He even took the time, after completing the job I booked him for, to look at a security camera I had a question about and explained everything I'd need to do to get it operational. I would highly recommend True Tech for any of your tech needs! You won't be disappointed!

Hollis is the best handyman! He's very thorough and professional. He was hired to mount a TV for us…read moreand ended up fixing a handful of other items in our home. We will definitely be calling Hollis again for any and all house projects.

I had the guys at Mesa install a media room in a house I moved into in 2009. They did an amazing…read morejob. Exquisite attention to detail. Top of the line products available but did not try to up-sell me and were very knowledgable about the products/options and installation. They are not super speedy (in getting the actual job done....they are absurdly fast in calling you back and scheduling an appointment) but they pay attention to detail that you really need in this type of work. Any trouble I ever had with the system and they came out quickly and without any hassle. They treated me with respect and never assumed I was a stupid girl who didn't get IT/AV equipment. I then built a new house a few years later and wanted my builder to use Mesa to do the whole house wiring. He refused as he said he thought they were too expensive. I really should have insisted. I ended up having them come out after the fact to install my whole house AV equipment and set it all up. Again I was floored by how professional they were. They are on time. They call before they come. They call to follow up. They respond to emails in a timely fashion. They treat your house and belongings with respect. They are generally very pleasant humans who work there that I enjoyed interacting with on a personal level. Every single problem I've had with the AV equipment wether it be my kid's new PlayStation that I wanted hooked into the whole game room AV system, to crappy service from TWC who I couldn't get out to solve my problem that Mesa solved with no issue whatsoever, to fixing random blown bits of equipment that failed.....all without any hassle or headache. Every single encounter I have had with them in the past 7 years has been just so impressive. I have had a lot of time to interact with them setting up new systems, fixing problems with old systems, fixing things they installed that happened to go wrong, fixing problems other people/companies made....all without a hitch. Every time I interact with them I tell my friends that it is worth every single penny I've paid them over the years (and.....it's been quite a lot when you include all the equipment I've bought) has been worth it. Steve, Mike and Heath...you guys are amazing. I cannot recommend them with any higher regard. They set a standard that is very very hard to match.

This company does not want your business. They were suppose to come Friday to do a walk thru of…read moreour security system and quote a whole house audio set up. My hubby took off work and they never showed. He called them and they said they forgot to put us on their calendar but would be out Monday. We never heard from them. Hubby called again and got an answering service. Do not waste your time with this company. If I could give them zero stars I would.

I was in need of getting my tv mounted. I reached out to AJ and he was able to get the job done in…read moreless than a hour! He did a a great job! https://www.thumbtack.com/tx/austin/tv-wall-mount-install/dr-tv-mounts/service/471820529175724057?referrer_pk=512346119254245384&utm_medium=ios

A fantastic install by Dr. TV Mounts. They were very communicative, sending a text that they were…read moreenroute. Once there, there was a review of the services and they asked/answered any questions to ensure the install was flawless. The install was quick, clean and perfect. Super personable and you can tell of the passion and pride they have in their work.