Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

This is the only low-volt professional I will work with in the Austin area. I had a legacy…read morestructured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional.

Of all the companies Yelp sent requests for services, Jon was the only one who contacted me within…read morea very short period of time. Jon solved the issue and returned the computer to me the next day. It turns out that the motherboard battery has failed and when I contacted Jon he set up a time to come by and replace it at no additional cost. I cannot stress enough about what a great business Computer Pro is and what a good human Jon is! I highly recommend this business!

Great messaging response time, fast availability and great service. Thank you!read more

On time. Quick response. Tech was knowledgeable, professional and clean. Job estimate was 1 hr and…read morethat's what it took. No surprises.

From the owner: We are complete one stop shop. Website to personel devices…read more.. we dont leave anything. We believe in results and NOT excuses. Network wiring cat6 , fiber, ubiquity, home networks

It's been nearly two years since I met Mario, and I continue to call him first when ever I need…read moretech services. He gives us the best prices, is trustworthy, and has earned our customer loyalty. When my previous workplace was struck by lightning and all our connections went out, Austin Tech Services submitted the best bid to repair and set up a network that is systematic and grounded (so that the lightning damage doesn't happen again). I also like that I can text him for my personal quotes, repairs, upgrades - instead of having to call every time. We're all busy people and text messages can be answered at each other's convenience (for quick questions). He makes it easy for me to keep going back to this company, and we've always been happy with his and his team's work! In addition to installing our TV wall mount for us back in 2015, over the last couple of years we've also hired him to install our surround sound system and multiple ceiling fans. Thank you, Mario!

Mario took our $2600 down payment and disappeared. We are an Austin church and once we provided the…read morefunds he requested he neither completed the work or returned our money. He did not respond to our phone calls, emails or texts. This guy stole from a church so, be forewarned!!

I'd like to share my awesome customer service experience that Jason provided when I needed some…read morehelp with a all in one computer. Jason took the time to look at what I needed the first time I walked in and offered up a good solution for the repair I needed. He not only repaired it in less time than I expected it works great. I will have one happy teenager daughter to have her computer back. Thank you..

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Ralph's company is by far the best in the ATX area. Phenomenal job. They're very responsive, and…read moreprofessional. Originally I went with the True Protection Company and it wasn't nearly as good as his company. Ralph and his team are a 10/10. Well worth the money. He made our security system work super well just as he was asked! As someone who works for the government, everyone here is pleased and impressed. The government thanks you Ralph!

Fast comprehensive and friendly. Came out and gave us a quote the next day. Fairly priced and…read morewalked us through all the options.

Highly Recommended!…read more Excellent communication, value, and service! Could not have asked for a better experience.

Hired HiFi (Dustin) to set up my AV receiver, projector, a bunch of peripherals (Apple TV, PS5,…read moreSwitch) and my sound system. It was a pretty quick process and super affordable. I enjoyed talking about Tarantino movies while he put it together. Hiring HiFi again to set up a record player.

I'm not one for spending my time writing reviews for my experiences with vendors that serve my…read morebusiness but I felt compelled to take the time out of my day to write one regarding Smartworx! One word that truly defines my experience with this company and that is "impeccable"! This company really has something going for it not just only because of the technology they provide but the customer commitment and service. I am one pleased customer and I would highly highly recommend anyone considering their tech to use them and only them. They are remarkable and I truly am grateful. Thank you to Smartworx and their very well trained staff. I will be forever in your debt! Sincerely, Dominick Claus

From the owner: We are team of experts dedicated to digitilize your home and office. Our goal is to simplify…read moredecades of technology and provide you with an elegant and simple control interface. Experience extraordinary sound and video quality everywhere in the house. Our variety of lighting solutions will help you save money. Let us better protect your property by adding an external surveillance system. If you need to install a TV or completely automate your home, we can do it. Our specialists have the most comprehensive solutions with very minimal installation time. Call now to quickly start your custom luxury experience. We are the team of experts dedicated to digitalize your home and corporate office. Our specialists have the most comprehensive solutions with very minimal installation time. Call now to quickly start your custom luxury experience.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I needed help with installing wired outdoor cameras from Ring. Matt came by, assessed the house,…read morerecommended to use the battery cameras with solar instead, walked me through what would need to be done and where to install the cameras for optimal coverage. He was very honest and said that this is something I would be able to do myself. Didn't charge me a dime! Feels like this is one of the few honest businesses left out here. Would absolutely use them again for any smart home solution needs in the future.