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    Protect 1 Security

    4.4 (19 reviews)
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    Indoor Access Point
    Jessie M.

    I can't say enough good things about Ralph and his team. We live in a larger home and operate a business from here. We use a lot of devices that require internet and have struggled for almost two years with service issues. I finally gave up and called these guys. They not only fixed the issue but drastically improved internet service both inside and outside our house. They were prompt and professional. They made it a point to explain to me in layman's terms what was happening and provided multiple options to solve. My only regret is not calling them sooner.

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    1 month ago

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    1 year ago

    Fast comprehensive and friendly. Came out and gave us a quote the next day. Fairly priced and walked us through all the options.

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    Ralph V.

    Thank you

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    1 year ago

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    1 year ago

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    Ralph V.

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    3 years ago

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    3 years ago

    They came out to troubleshoot and everything was resolved fairly quickly and economically.

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    3 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    Ralph V.

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Ralph V.

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    12 years ago

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    7 years ago

    Took a bit longer than expected due to the heat but very pleased with the final result.

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    10 years ago

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    Ralph V.

    Appreciate the review, sorry it didn’t work out for you.

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    Review Highlights - Protect 1 Security

    Getting a security system is a big decision and Ralph made sure the job was done right + he was super communicative.

    Mentioned in 13 reviews

    Read more highlights

    Securimax

    Securimax

    (100 reviews)

    We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

    So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

    DT Security-ADT Authorized Dealer

    DT Security-ADT Authorized Dealer

    (78 reviews)

    DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

    Danny was very responsive and helpful when I inquired about service and made follow up calls with…read morequestions. Angel came out to our house yesterday and got everything installed and got us "trained" within two hours. He was VERY patient with us old folks.

    Fusion Networking and Technology - Professional Commercial Telecommunication Company

    Fusion Networking and Technology

    (14 reviews)

    I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

    We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

    Max Electrical Services - I'm a fan of Max Electric after their very professional installation of this new ceiling fan in my bedroom!

    Max Electrical Services

    (202 reviews)

    Southeast Austin

    Max electrical Services responded quickly and came the same day I requested help. My fridge had…read morelost power, along with several other plugs and another electrician couldn't fix it. Chris and Mason came to the door and spent a couple hours figuring out the problem that had stumped that other electrician. My house is old and some things done by previous owners were problematic like having that circuit powered by two breakers. They fixed that problem, fixed the outlets and installed a new breaker. They were very pleasant to deal with and they even brought treats for my dog. Will definitely call them going forward for all my electrical needs. Five stars!

    I hired Max Electrical Services to install an outdoor outlet on my back patio to power some string…read morelights, and I couldn't be happier with the experience. My electrician took the time to walk through where exactly I wanted it placed and talked through the best way to run the wiring to minimize visibility. Really appreciated that he made sure I was comfortable with the plan before getting started. The work itself was clean and professional, and the outlet works perfectly. What really impressed me was how helpful he was beyond just the electrical work. While he was here, my patio door handle completely broke off (totally unrelated to his work--someone else in my house broke it). He gave me some informal advice about what replacement part I'd need. Then when he had to run to the home improvement store to grab something for the outlet installation, he offered to pick up the door handle for me too. That kind of thoughtfulness and going the extra mile was great to see and highly appreciated since I had a busy day dealing with kids before a trip. I'd absolutely hire this company again and recommend them to anyone who needs electrical work done.​​​​​​​​​​​​​​​​

    True Protection

    True Protection

    (40 reviews)

    I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

    Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

    Opulent AV - 11.4.4 Theater build out

    Opulent AV

    (1 review)

    After getting three quotes for a media room setup from other entities, we reached out to Elliott…read morefrom Opulent AV upon the recommendation of a friend. He was extremely professional letting us know what would make the most sense for a media room of our size. It was the best rate quoted. They showed up on time and did an amazing job with the install. Elliott explained how to use the sound system and set it up to our liking. He's a perfectionist and more than happy to explain the different ways to use the system to get the best sound for each application (gaming, movies, etc). We can't recommend him highly enough.

    From the owner: At Opulent AV, we specialize in transforming houses into smart, connected homes with stunning audio…read moreand video experiences. From custom home theater design to whole-home audio, smart lighting, and seamless networking, we bring professional-grade solutions tailored to your lifestyle. What makes us unique is our hands-on approach: every system is designed, installed, and fine-tuned with care so it’s not only beautiful, but easy for you to use every day. We work with top brands like Control4, RTI, Lutron, Sonos, Triad, and Illumivue to deliver reliable, high-performance results. Whether you’re building your dream media room, upgrading your Wi-Fi, or automating your entire home, we focus on clear communication, clean installations, and long-term support. With Opulent AV, you’re not just getting technology—you’re getting peace of mind and a system that elevates your lifestyle.

    Protect 1 Security - securitysystems - Updated September 2026

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