Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.

This is the only low-volt professional I will work with in the Austin area. I had a legacy…read morestructured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

This company does not want your business. They were suppose to come Friday to do a walk thru of…read moreour security system and quote a whole house audio set up. My hubby took off work and they never showed. He called them and they said they forgot to put us on their calendar but would be out Monday. We never heard from them. Hubby called again and got an answering service. Do not waste your time with this company. If I could give them zero stars I would.

I had the guys at Mesa install a media room in a house I moved into in 2009. They did an amazing…read morejob. Exquisite attention to detail. Top of the line products available but did not try to up-sell me and were very knowledgable about the products/options and installation. They are not super speedy (in getting the actual job done....they are absurdly fast in calling you back and scheduling an appointment) but they pay attention to detail that you really need in this type of work. Any trouble I ever had with the system and they came out quickly and without any hassle. They treated me with respect and never assumed I was a stupid girl who didn't get IT/AV equipment. I then built a new house a few years later and wanted my builder to use Mesa to do the whole house wiring. He refused as he said he thought they were too expensive. I really should have insisted. I ended up having them come out after the fact to install my whole house AV equipment and set it all up. Again I was floored by how professional they were. They are on time. They call before they come. They call to follow up. They respond to emails in a timely fashion. They treat your house and belongings with respect. They are generally very pleasant humans who work there that I enjoyed interacting with on a personal level. Every single problem I've had with the AV equipment wether it be my kid's new PlayStation that I wanted hooked into the whole game room AV system, to crappy service from TWC who I couldn't get out to solve my problem that Mesa solved with no issue whatsoever, to fixing random blown bits of equipment that failed.....all without any hassle or headache. Every single encounter I have had with them in the past 7 years has been just so impressive. I have had a lot of time to interact with them setting up new systems, fixing problems with old systems, fixing things they installed that happened to go wrong, fixing problems other people/companies made....all without a hitch. Every time I interact with them I tell my friends that it is worth every single penny I've paid them over the years (and.....it's been quite a lot when you include all the equipment I've bought) has been worth it. Steve, Mike and Heath...you guys are amazing. I cannot recommend them with any higher regard. They set a standard that is very very hard to match.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

This is a rental and holes in the walls aren't mine to make. He said what that ruled out up front,…read morebefore the visit, and what went in comes back out clean.

Avid Austin did such a great job installing our new Frame TV! We purchased a Samsung Frame TV from…read morethem and wanted it mounted on our fireplace without any wires showing. John was so great to work with for pricing information and scheduling. Everything was done with a quick turn around time. The team that did the install (believe it was Frank and Austin) were so polite and professional. They even brought padding to put the tv and tools on, a vacuum to clean up after, and wore masks the whole time. The TV looks amazing, is perfectly level/centered, exactly where we wanted it, and no cords are showing. Highly recommend Avid Austin, and we are very picky clients!!!

I have been looking for someone to fix my surround sound for some time now. Sent a request for…read moreservice through Yelp and got an immediate response. They worked with my schedule and showed up right when promised. Even got a message that the technicians were on their way and when to expect them. Had me up and running in no time at a more then reasonable price. Definitely have their number saved and will use them again.

DT Security provided exceptional customer service, offering clear and detailed explanations…read morethroughout the installation process. Danny and Angel were incredibly helpful from the start to the end, making the installation a breeze. I couldn't be more pleased and secure in my new home thanks to their expertise.

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

Bat City TV mounted my TV and sound bar above my fireplace. They were communicative, quick, and…read moreefficient. I have a TV from the UK so the plug and adapter were quite bulky, but they were able to work with it. I didn't have a TV mount so they provided one as well. The pricing was very reasonable. I would definitely recommend using Bat City TV for your TV mounting needs.