Austin Cell Phone provided fast friendly service when I cracked my phone screen. Moving forward I will only bring my phone here and recommend this place for phone repairs! read more

Came in for a screen protector for mine and my husband's phones. Friendly staff and super easy process! Thanks!

Hector is the man! I had an iPhone 8 with an unresponsive screen that I used to use for gaming, he was able to replace the screen in less than 10 minutes and just like that the phone is up and working again! I was honestly thinking about getting rid of this phone but now it's practically brand new, would highly recommend anyone to call and ask for Hector. Thank you again! read more

A quick turnaround and fair price on a faulty phone screen replacement. Thank you for making this easy.

Friendly service and quick turnaround. Hope I don't have another broken device, but if I do, they'll have my business.

Quick, easy & affordable cracked screen fix. Lined up the repair through the messaging on yelp, showed up 2 days later and phone screen was fixed in 15 minutes. Very easy, great communication and customer service. read more

Super friendly, fixed my iPhone screen on the spot, and affordable. Wonderful experience!

If it was possible to leave higher than a five star review, I would. Not only was it really well priced really well done. The owner was super friendly, incredibly helpful and saved me a whole lot of trouble. He fixed my phone that was showing no signs of life. Did it in no time flat. Was in and out by the time my lunch break was over. This will definitely be my go to location whenever I need anything done to do with phone repairs or have any issues with my phone. Definitely should be anyone's in the areas first choice when they need work on their phone done! Thanks again! read more

To anyone reading this, if you need a battery replacement in Austin this is your go to spot. I came to this place after yelp sent my pricing to multiple shops for battery replacement on my UNUSABLE iPhone 12 Pro. Not only did the Austin Cell Phone send their offer, but the shop's prices are HALF the price of any other shop that sent me an offer. I have to shoutout Hector, he was very friendly, got back to me quickly, and got my service done in half the time he initially said (1 hr). Now my phone is functioning again, he just turned a $0 phone into a new phone. Give this man a raise. read more

The Austin Cell Phone - Battery replacement receipt - Mobile Phones Near Me - Austin, Texas

Hector was great! Not only did he have the cheapest, OCM iPhone screen, he was able to unlock an iPad at no charge. He wouldn't take my money for unlocking the pad. Very friendly too! read more

I messaged prior to see the pricing and they are very fair! I came in for a camera lens repair and they finished it in 30 minutes. I checked in on Yelp as well and got a little discount! Thank you! read more

Fantastic service at a reasonable price. I'll be coming back again for my other phones.

I was extremely happy with the quick response and great friendly service at very reasonable price! Will definitely be bringing back my other phones to be repaired here! read more

Dealing with my first cracked screen. Was thinking about an upgrade but my iPhone 11 Max Pro was fine. ACP did me good...10 mins and I was out. Very happy with repair read more

I got a reply from them the day after I asked different cell phone shops to contact me about replacing the screen on my Galaxy A53. They were the only shop to contact me from my inquiry on Yelp. They ordered the screen, and I repaired my phone the same day the part came in. The wait was less than 30 minutes. I will recommend them to anyone needing help with their phone. read more

My phone camera glass was broken and I thought I would have to buy a new phone, but Hector fixed it for $10. He had it fixed in 15 minutes and was so friendly and helpful. I would definitely recommend Hector and Austin Cell Phone. read more

Such a great place for an iPad screen repair! Just a small store front with a small web site. You can chat with them through the site and they answer questions about service and price super fast. My daughter decided it was time to break the screen to my iPad. 2 hours and $120 later and it was fixed. Versus $700 including tax for a new iPad 9. They are very nice and professional. And they have the best business model in the world. A good service at a fair price to the customer. Thank you Austin Cell Phone! read more

Great local business that offers glass & battery replacement at reasonable prices while waiting...at least in my experience. More services offered however I can only share about two visits. read more

I was in search of a fast and affordable repair for my iPhone 13 Pro Max. And found the Austin cell phone online, called and they were available. Hector was awesome! I totally recommend them, I will definitely be going to them for future services read more

Shoddy work iPhone screen repair - Avoid at all costs My daughter's screen cracked and against my advice she brought her phone to this shady place instead of going to the Apple store. They replaced her screen and immediately the Face ID no longer functioned. The next day it rained on this device that is rated for underwater use and not surprisingly a little rain and the phone screen was wrecked. The crap job they did was reflected in the bad seals on the screen that let a few raindrops destroy the device. Their response was "we don't warranty water damage".... Yes, but when your repair causes the water damage it's a different story. Avoid, just go to the Apple store where they warranty their work. read more

Employee was really nice and helpful, the price of the phones are about $50 above market rate. If you need a phone in a pinch it's there. I wish they had a larger selection of iPhones. All the options had a capacity of 64gbs. read more

I went to get my s23 ultra screen replaced. Very friendly and helpful. Not to mention extremely quick with the repair. Also the best prices I was able to find around the area. read more

My phone couldn't connect to wi-fi so the links the stores sent were worthless .......... then because you're trying to be some kind of gate keeper the stores addresses were not published with the Yelp ad. Your site was a frustrating waste of time read more

Fast response to quote requests. Did a good job with both iPad and iPhone screens.Reasonable prices.

I took my samsung galaxy AO3S to this place to get my screen replaced. I was told it would be ready the following Thursday. Unfortunately, we had a bad ice storm which delayed them getting my part. I was notified this past Tuesday (2/7) that it was ready and I was able to get it the following morning. This place is wonderful. read more

I've seen a few less than stellar reviews of this business, though, my experience bears no relationship to those negative reviews. I've relied on them to make several repairs to my iPhone 7. Each repair has been done while I waited for the quoted price. I'm grateful for the people at this shop and the good service they provide. read more

Wow, what can't I say that's most epic about this company? Well, I did have a minor wait due to another service being done on another device but Hector, the young man working, gave me an estimated time that he was well under. Props to that. So, I made my way to this shop after seeing all the wonderful reviews on Yelp and upon checking their website in the evening, I started looking at details on a replacement screen for my iPhone. I love the fact that their website had a representative that quickly answered questions in realtime through a chat window when I was looking to call them the following day about those questions. After speaking to the rep, I was quoted a price with tax and upon receiving my phone back this afternoon,.....I couldn't be MORE happy. Hector destroyed in quality and time. I just simply want to say again in that I couldn't have had better service and loved the fact that there was a little icing on the cake when Hector informed me that IF I happened to break the screen again, (not sure within a certain timeframe) they would replace it again with a 10% discount. (No jinxes!! :P) I want to simply conclude on, in my opinion, the reason that this place has such a high rating is because their service is simply excellent, bar none and they have a great staff that sets expectations. Highly recommended and cheers to Hector! =) read more

We had a cracked screen. These guys did what they said they would do in the time they said it would be done and it was for a fair price. Yes I'd use them again! read more

Hector has always the right answer to my problems. He gives good advice, and has found very good deals on iPhones and iPads.

After my Iphone7 stopped charging, I googled "why phone not charge, blah blah", did all that the interweb suggested and came to the conclusion that the phone needs to see a specialist. Yelp lets you ask for quotes from several different cell phone repair shops. Alfonso, responded immediately. He said they could take a look into the phone free of charge but he assumed that the charging port needed to be replaced,if that's the case, it'll cost 59 bucks. I soon received other quotes from the other repair shops and they all said about the same thing, it would either cost me $25 or nothing to have them open up the phone and clean it . I'm like ok, but if it needs a new charging port, how much would that be and if they just opened it and cleaned it, are they going to charge me for the charging port on top of the $25 cleaning fee? The estimate from almost everyone besides Austin Cell Phone was 89-99 bucks and they were so sure that it wouldn't be the charging port. I'm 100% positive that I made the right decision and went with Austin Cell Phone. I was greeted by Hector, he told me to come back in an hour, I came back in two hours, my phone was finally ON! HALLELUJAH. This place is friendly, efficient and are straight up. Go here. read more

Brought my iPad Pro in to the store a few months ago after it was pretty badly cracked. The guys ordered a new part and replaced it. The service was quick and the iPad worked well at first, but slowly began to have hardware issues (dead zones in the screen). Guys said it was an issue with the part and that the screen was past warranty. Total service cost me over 340 dollars. I would potentially trust these guys with a smaller project, but the parts they use are sometimes faulty, so I would take the more expensive stuff elsewhere. read more

Highly recommend! My iPhone screen cracked and the battery was dying immediately. Apple store quoted me at $129.00 for repairing the cracked screen, and couldn't get to the battery until the screen was fixed. I went to the Austin Cell Phone and they fixed it for only $86 and just took 30 minutes. They were super friendly and even gave me a free Otterbox case to use (I explained to them the crack happened at work). read more

I went to this business on Thursday of last week. I had a green line down my screen and I needed it fixed. They were fast and very polite. But, in 2 days my screen was cracked. And, I purchased a screen cover that the employee put on for me. I didn't drop or throw it. I just noticed that it was cracked. There was not a time where I dropped it and was scared it cracked. No, the cracks just kept showing up out of nowhere. Now, 5 days later it is cracked in 4 places. I have never had an issue with a cracked screen. I went back in to ask if they could remedy the situation with a new screen. Maybe it was a lemon screen. No, they offered a discount on a new screen. Why would I purchase a new screen from the place who sold me a bumb screen in the first place. I would not recommend this business. Find a legit place to replace your screen. read more

Solid place with solid customer service. I was in the market for a new phone, because A) my HTC 8XT Windows Phone was starting to depress me on a number of levels, and B) I wanted something more professional for my job. The thing was, I did not want to pay new phone prices. So, a helpful associate at the Sprint Store recommended I go to this place called Best Buy Cells. It was a little store in a strip mall off the highway, so I didn't have high expectations, but I figured I'd give them a shot. I'm very glad that I did. Leo, the nephew of the owner, was a very patient dude who knew his stuff when it came to smartphones. I told him the specs I was looking for, and he brought out three different phones to choose from. To be fair, it was clear he was trying to push the Samsung S5 on me (what salesman wouldn't?), but for that sweet spot of performance, reliability and price, I opted for the LG G2. He was super cool about me trying the "cheaper" phone (my words, not his), and still went to great lengths to get me activated. I have been incredibly happy with the LG G2! Even though it is a used phone, it runs great, it's fast, doesn't fritz up and has great battery life. They even threw in a used case with it. It's this kind of customer service that I find is SORELY lacking in the bigger corporations. This past week has seen me get into verbal confrontations with both Macy's and Sprint's insurance/scam artist agency, Asurion. It's good to see that the "mom & pop" places still have what it takes to succeed, without screwing over the average person. They treat people as valued customers, and not just mindless consumers. I have a lot of respect for these guys. read more

It took 5 minutes to switch out the battery on my iPhone 6 and only cost $43 with tax! Highly recommend!

I was only slightly freaking out Monday night as my cell phone refused to accept the electricity I was trying to feed it. I kinda thought something was amiss with my charger port as it had become unpredictable the last few weeks and Monday evening, it just gave up altogether. So, yeah, I was slightly freaking. Dead phone! I have a dead phone! What am I gonna do?? A quick google search the next morning led me here and I was impressed with the reviews. Also, I noted the bad reviews, what few there are, received a thoughtful response from the proprietors of ACP. Figured I'd give them a shot and see if they could rescue me. As advertised, they replaced my charger port quickly, delivered when promised, and at an incredibly reasonable price. The store manager even helped me clean my phone case as I was putting my resurrected piece of technology back inside it. They have my future business should I need them again. read more

Hector was very knowledgeable about unlocking my phone. My issue was resolved quickly! For any cellphone questions go to a true pro

Great service - fast, good communication, solid work.

For a short period of time when I took my case off my phone, I managed to drop it facedown in a driveway. I used the quote process through yelp to get a few quotes, but the cheapest was with Austin Cell Phone (and it was also close to where I lived). My touch screen/digitizer still worked, but my screen was shattered. I arrived within an hour of closing, and though the expectation seems to have the repair done pretty promptly (within a few hours), though the source for screens wasn't open since my part was out of stock. Regardless, returning the next day for pickup was fine. I wiped the memory just in case, but upon arriving was told that they wouldn't touch anything software-wise (which I appreciated). Service was very professional. I was happy to receive my phone back the next day with a new screen and they honored the quote that was provided through Yelp (which was a little bit cheaper than walking in-store). The only downside, although forgivable because it's just a phone, is that in the top left corner of my screen and slightly on the bottom left corner, there are marks and scuffs from where it seems the screen/body were taken apart. Unfortunately it didn't return to me in 100%, but 90-95% is pretty good, so I'd still consider it a 5 (realistically, 4.5) given the price was less than $100. And I put my case back on it. read more

So I had my iphone 7 for about 2 years by the time it started slowing down. It got to the point where it was difficult to do even basic things. On top of that, the battery life had become so terrible my phone required about 3 full charges a day. I googled cell phone repair and called into this place. They said they could fix my problems, so I stopped by. The man at the shop explained to me that the bad battery was also likely the cause of my phone slowing down, and replacing the battery would probably fix both my issues. They took my phone right away, and I hung out in the car for about 20 minutes and they were done! I forget exactly what they charged me, but I think it was about $40, which is 1/1000th of the price Apple would probably charge to fix it. Sure enough, just like they promised, my battery and phone speed issues were totally fixed. Super grateful to them, and it's also great to know that I don't have to go to the company that built my phone to have it fixed! read more