If you want to waste your day listening to everyone chitchat this is your place to go. Horrible…read moreservice all around from cell to customer. I'm so glad I switched carriers.

Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

I came in Saturday to upgrade my phone and had a great experience. Literally so helpful and went…read moreabove and beyond. They mentioned watch discount with my plan, so I came back today with that in mind. Night & day difference. The girl was zero help. They didn't have them on display so that was fine but she couldn't answer any of my questions. I just wanted to know the difference in the models. I finally just said 'I guess I'll do more research online', she responded with 'ok' and that was that.

Very poor customer service. They would not help me with my account, nor would they provide me with…read morethe phone number of someone who could. I transferred all of my lines to Verizon after the poor customer service I received from them.

If I could give 10 stars.. I absolutely would! These people are the real deal. I had my lightning…read morecharger break off into my phone and came in to see if they could fix. I was in and out within 3 minutes and the cost was EXTREMELY generous. Lady up front was so sweet. I HIGHLY recommend this place for any issues and will be coming back for any problems I have in the future. Danny

these people surprised me I've had my phone screen replaced…read moreover 10 times and these people told me that from my iPhone 12 screen would cost $350. They told me for the cheap cheapest Walmart phone. Would cost $150. I wouldn't trust these people. These people are liars. There's something seriously wrong with this company. (for screen repair) BAD people.

I ordered a phone from spectrum to my house. It was stolen in the middle of shipment from FedEx…read moredrivers spectrum is making me liable for the phone and making me call the cops make a police report prove that I'm not liable for it even though I never received the phone, I would never recommend getting a phone from these people.

DO NOT SPEAK TO SPECTRUM PHONE SALES REPRESENTATIVES!!! If you are interested in Spectrum services…read moretalk to an instore representative and DO NOT call a Spectrum phone sales representative! Yes the wait at a Spectrum location is annoying but being lied to from Spectrum phone sales representatives is DISGUSTING!!! Ive had Spectrum service since July and ive talked to 7-8 phone representatives who have lied to me to get their sales. Ive even been told by Spectrum instore representatives that the phone representatives lie to customers to get sales. I no longer call Spectrum and will wait to Speak to someone at the Spectrum location. I got the tv and internet service then was told I will get free mobile service for 2 years. LIE!!! A different representative told me it was 1 year and not 2! Couldnt transfer my mobile phone Spectrum so I called to ask about buying a phone. He said they didnt have cellphones instore and that they could only be purchased over the phone. LIE!!! After I bought the phone I went to Spectrum location and they told me they have phones there. I then got the home phone also and found out a week later the price of that phone service was not the original price that that sales person gave me. Ive had 3 price changes on home phone service since then. SHAME ON DISHONEST SPECTRUM PHONE SALES REPRESENTATIVES FOR LYING AND SHAME ON SPECTRUM FOR LETTING THIS HAPPEN!!!

Once they have your business as in you've signed up for their contracts you don't matter anymore!!read more

I was a customer for over 20 years ,they never did nothing for my family, I had 5 lines they never…read moregave us a darn thing just the bill go higher. SO BUYERS BEWARE. I have spectrum know and save save save . Better service plus a big plus on customer service. I have 5 lines the best discussion we have ever made . Switch T mobile is just for the money .Customer service sucks

Adrian was very helpful today. I was looking for a specific speaker and the first lady took me to…read morethe wrong section of the store. I found Adrian, and he brought me to the right section of the store of the speaker wasn't there. He couldn't locate it on the app. We walked to the register to look through the computer and the location was wrong. He pulled in a coworker to help roam the store and eventually he was able to find it. I am very grateful for him saving the day.

This review is specifically the Geek Squad Auto Tech installs. I have had Jake install a…read morereplacement amp, new receivers in 2 cars and a speakers in one car. Jake does an excellent job and is honest as the day is long! He did a great job on both cars and I highly recommend asking him for any advice on replacing any of your auto stereo. He is a superstar!

My iphone decided to die Friday morning. The screen went gray to black, but it did react to…read morepushing buttons. I took to AT&T and they couldn't help, only wanted me to buy new phone. Then i went to ubreakifix Team at u break i fix on la frontera were super helpful and able to diagnose my iphone in 10 min. The had it fixed for me in an hour. The service couldn't have been better. I highly recommend this location. They got me on my way quickly for around $200, which i was happy to pay to get me back on my vacation

Jeff and the team performed fine work. I chose this company because they advertised at the counter…read morethat they offer price matching. Unfortunately, after completing the repair, they refused to honor that policy. Within 24 hours, I discovered that they had charged me 39% more than Apple charges for the same repair. Had the price-match policy been honored--or the significant price difference clearly disclosed beforehand--I would have had no issue. Advertising a price match and then refusing it after the work is completed feels misleading. I recommend comparing prices and getting any price-match commitment in writing before authorizing service.

This place is great! I broke the glass back on my Samsung Galaxy Note 9, and after calling around,…read moreI found that this place had the lowest prices: $40 vs. $69 everywhere else. I brought my phone in and the transaction was simple. They had to order the part, which was set to arrive at 3pm the next day. I returned at 4:50pm the following day, and my phone was good to go with fresh plastic for me to peel off. I would absolutely recommend this place to anyone in need of phone repairs. They also have a lot of the latest phones for sale at great prices. Note: The legacy phones on display at the store are not for sale, but they are great to look at for nostalgic purposes.

I was at my wits end with Sprint both on their 1-800 tech support and their service at the Sprint…read moreStore in Georgetown. My EVO 4G got that red triangle/exclamation point of death. Both Sprint support and the store told me I had to pay $175 to move my upgrade eligibility up from March, on top of paying for the phone. For being a 12+ year customer, I felt this was a slap in the face. My wife saw this store, went in to talk to Javier and was impressed with the great service. She sent me there. Javier gave the best customer experience and fixed my phone within minutes, for an excellent price! $15! Amazing place. I wish there were 10 stars!

If I could give iTech 10 stars I would. Note: THIS IS NOT A PAID OR SOLICITED review…read more A bit of background... I've been having issues with my Samsung phone where the phone will be fully charged and less than 4 hours later, while only on standby, be totally dead. On Saturday, I took the phone to The Best Buy (I originally purchased the device at a Best Buy) in Round Rock, which is the only one of their stores in the Austin area that services the device. The "technician" tested my device and said the battery was fine and they couldn't replace it because it past their "thorough test". Not one to take things at face value, I went over to iTech in the Domain. The technician was knowledgeable and pleasant and agreed there was something up with the phone. He opened up the device (with me standing there) and to both of our surprise the battery was swollen to twice it's correct size and ready to explode. Remember all those people who couldn't get on airplanes last year because their Galaxy Note 7's were ticking time bombs?...yeah like that! New battery installed and I've had zero issues with it since. Apparently, Best Buy's rigorous test was to ask "is it a battery?" and if the answer is "yes" it passes. I will NEVER give Best Buy my business again. Not only did they fail to correctly diagnose the issue with my device but they let me walk out the door with a device that could have caused physical harm or fire damage. (and yes, I'll be leaving them a review also.) So, in short, bring your device to iTech in the domain with the confidence that it's in good hands. Best Buy....I hope Amazon puts you out of business.

My second time using this business. They're incredibly honest here, reasonably priced compared to…read morenearby competitors and quick!