I visited this location for a curbside pickup in early August. It was the only store in Austin with…read morestock of the KN95 masks I wanted. I felt their curbside delivery was a bit slow compared to the order fulfillment acknowledgements. At the same time, it was tax-free back-to-school weekend there was a a steady if slow stream of foot traffic while I waited the 10 minutes or so for my order to be brought out. I got a steal of a deal on the masks, which made it well-worth the wait. I'm not sure what the in-store experience is like, but I am happy enough to try them again.

Fed Ex drop off?? But we cannot take laptop computers. It's really a silly loophole that for smart…read morecustomer service you should fix.

Jordan and Avery are amazing! We had a big last minute print job and they were so helpful. Great…read morepeople and super knowledgeable.

Had to drop off 10 packages for work. So grateful for the automated doors that open as you approach…read morethe store. I would not have been able to carry the boxes and pull a door open. Completely genius. They have a self scanning area, which is so helpful. All my packages have labels on them, all I need to do is scan each one. They were so helpful giving me a flat bed dolly to put my packages on, instead of their large cart on wheels. Which saved my back from bending over to place them inside. Took me just a few minutes to scan everything, and I got my receipt too. Saved me so much time. Fantastic if you have a few packages, or many packages. Having labels on them is great

Get a quote first or they will overcharge you. They charged me twice the going rate for a set of…read moredrawings. I asked to speak with the owner but i was told he was to busy to talk to me.

These people are the ninjas of copying and printing. I have no idea how they get my orders…read morecompleted so fast.

i've been coming to this location for years and have always had outstanding customer service,…read moreexcept for today when the new manager , whom I wish I'd never met, , is a completely, rude. unprofessional, dick, with horrible customer service skills! If I ever have to frequent this place, I'll call first to make sure Enrique is not there!

This FedEx location is so friendly, helpful, informative and reliable. The employees I have…read moreencountered at this location know their job. I asked questions and they answered and made me feel "taken care of". I recommend this location.

I purchased a dash cam with a rear camera as a way to make myself feel safer out in Austin traffic…read more Apparently people just like to run into the back of my car, because it's happened 3 times in the last few years. (For the record, none of these wrecks have been my fault!) I figure a dash cam might be of some value when dealing with the insurance companies. After calling around, I found that Best Buy has the best installation prices for front and rear cameras. Very pleased with the ease of getting the appointment, having the work done, and the lifetime installation warranty. Chris Lopez did a great job, and he was a very patient with all my questions. I definitely recommend this location for your installation needs.

Bummer. This was a miss for me. When I walked in, I was greeted. I was asked if I needed help in an…read morearea. I said yes actually, I need help with the printers. He said he would send someone there. I waited for a while looked over the different printers. Honestly I don't need anything fancy. I just every so often need to print emails or documents around tax season. While I was waiting, I thought I would look at the ink that the printers that I was interested in. Get an idea of the pricing. Basically the whole wall was out of stock. And 2 of the printers I liked didn't have any ink. I didn't even see a tag where they would have been. I don't know if ink comes with the printer when you buy. But since I didn't have any help, and there were no ink cartridges to buy anyway. I didn't see the point to stay. I guess I will check another store.

Family owned. Second location with great service! Have shipped packages, notary, made copies, and…read morebought goodies like greeting cards and what not. Super nice people. Love having them around.

PakMail has always been my go-to for shipping. They even helped me pack a cake, insulated for…read moreshipping, and were able to get it there overnight. Great family-owned business in Lakeway!

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

Like many others who found this amazing place, I needed professional prints delivered to a client…read moreon VERY short notice and Kristen and James delivered!! So pleased and will absolutely recommend and use them again!

profoundly bad in service, customer service, client management, and I would assume product, though…read moredespite attempting for three weeks to have something printed I am not able to comment on the final product as I never received it In response to the owner: Your job was unfortunately below our minimum and we had made an exception to try to help you out (even though it was not beneficial to our company). -- You quoted me the price you thought was fair. I didn't ask for a discount, or come with any expectations around pricing. If you provided me with a quote that was below your profit margins that was a bad business choice on your part and had nothing to do with me. We provided the payment form, but you did not want to use it causing delay. -- You asked me to email you my banking details, which is so incredibly irresponsible. You tried to reach us during the lunch hour unsuccessfully and tried the exact same time the following day that is still during lunch. --I have called 4 times over the last three weeks, ranging from 11:20 AM and 3 PM - each time I was either told that no one was in the office who could run payment details but you could write it on a piece of paper (again the disrespect for for banking security my gosh.) or didn't I get an answer. I do highly suggest you hire someone who can help you with your business processes and educate you on banking security basics.

I had such a great experience at Art Direct in Cedar Park! From the moment I walked in, I was…read moreescorted to a private room to discuss options for framing a massive print I wanted for my office. The staff member who helped me was super cool and really understanding about my budget--I didn't want to spend a ton. He made thoughtful suggestions and even brought out visuals so I could actually see what he was describing, which I really appreciated. They called me first thing Monday morning (right after the holidays!) to let me know it was ready for pickup. When I went to grab it, I was blown away--it looks fantastic! I'll definitely be back if I need anything else framed. Highly recommend!

Purchased a great piece from this place the people were nice. It's more of a large garage/thrift…read morestore feel with gems to be found if you look.

I needed a new battery for my laptop. Parts people had an amazing selection with good prices and…read morereliable parts! Fast shipping and the owner even included a nice letter in the box with it. Will definitely return for more parts!

These folks are amazing! Always a great experience. Customer service and delivery time are…read moreunmatched! *****