The store is inside of the outlet mall in round rock. They sell mobile phone cases, phone cords, miscellaneous accessories. They also sell and replace tempered glass.
I have been in the store 2 times.
The first time, I had an iPhone 12 and they sold me a cover, however, the cover blocked the microphone, and I ended up throwing it away.
This time, I went in for their advertised tempered glass replacement for $9.99. I was greeted promptly and an employee took my phone to replace the tempered glass. Shortly after he took my phone, another man walked out of the back and they started having a conversation in another language, which appeared to be a casual conversation. The only word I could understand was they said "American" twice.
After approximately five minutes, I asked the employee if they could please talk later, and if he would please finish my tempered glass, to which he replied, yes. The person he was talking to left the store and the tempered glass replacement was finished.
Both of my visits to this store were less than satisfactory. First visit, I bought a faulty item. The second visit was filled with frustration. I can't imagine how long I would've had to wait if I hadn't spoken up. read more