Owner met with me on a Saturday morning at 0900. Showed up with his son and right on time, ready to work. Job was done in ten minutes and he entertained me with college football chit chat. Great Georgetown local business feel. Highly recommend you come here for your repairs as their prices are competitive in comparison to Apples and you don't need to wait hours to get it done. read more

Still 5 stars. Was just serviced for a 3rd time in 6 months and Scott/iLabs continue to be transparent, efficient, and professional.

Scott is AMAZING! He went above and beyond to help my, almost 80 year old, dad. He was so patient, helpful, friendly, he would call me with updates. I'm so thankful for his extraordinary service read more

Highly recommend this place! He offered great and fast service for a good price! I had a iPhone 12 screen cracked and he was able to fix it in 20 minutes! Extremely recommend read more

This place is awesome-prompt,courteous service and reasonable price. Had screen replaced

This is our go-to place when we need our phones repaired. They know their stuff and they're nice, Christian peeps. #teamjesus

Scott was great and saved me from having to buy a new laptop. All I needed was a battery which he installed promptly and expertly. He also gave me good and honest advice on my iPad Pro. Limited hours at G'town and Cedar Park locations so be sure to check the website to make sure he will be there. Highly recommend. read more

I actually never had service done by this company because he was so rude and condescending when I simply couldn't find his shop. I called him to ask exactly where he was located and he was so short and rude and I decided it was better for me to just take my business else where. My suggestion for you sir is if running a business off reviews and word of mouth you might want to be less of a jerk. read more

I had my iPhone 5 fixed here a few months ago. Just came back to have my iPad & also an iPhone 4s repaired. Both times it was done within 24 hours. Done well & with great service. Also, I purchased a really cool phone case for the 4s. (Which is an inactive phone for my active 5 year old son to play on.) It's screwed onto the phone and I'm pretty sure could double as an item for self defense if need be. It's solid!! My husband is jealous, wants one for himself now. This case looks like it'd stomp an Otter Box in a wrestling match and was probably 1/2 the price! Thanks iLab!! read more

I haven't been here yet, but I wanted to leave a review because they replied to my quote request and provided a detailed quote and disclaimer about the limitations of the repair I was looking for. Specifically that replacing my Apple Watch screen would make it no longer water resistant. A lot of places leave these sorts of details in the fine print or wait for you to show up before telling you, so I appreciate the honesty up front. I didn't do the repair this time, but next I break a device my first call will be to iLabs. read more

Buyer Beware!!! iLabs is not an Apple Authorized repair agent. They do not use Apple batteries, for example. Neither Apple nor their "Authorized" repair agents will touch an iPhone or iPad once it has been opened by an unauthorized party. Thanks for killing my iPhone. iLabs is masquerading as an Apple Authorized party. read more

I was able to book an appt online in the middle of the night after dropping/shattering the back glass of my iphone 11. Dropped it off at my appointed time and picked it up 2 hrs later without issue. Highly recommend! read more

I was very pleased with the service I received today. The owner responded 20 minutes after I requested a quote and was able to fix my issue in less than an hour. The price was incredibly reasonable and he was very understanding. 10/10 and will definitely be recommending to my friends. read more

Scott was very responsive getting back to me with a quote. His email responses (on a Sunday) were like sending quick texts back and forth.

I can't say enough great things about iLabs! Contacted me quickly, even during this Coronavirus pandemic. Agreed to meet me on a Sunday afternoon and opened up his store to fix my iPhone screen. Was in and out in 30 min., even bought a new phone case too. Price was so reasonable and was super nice guy. Don't even waste your time checking any where else. This is your place! read more

He worked on my grandsons iPhone and fixed the screen in 20 minutes. A week later my grandson was having a problem with the phone and I got a great tip from this place in how to fix it. Great job and will recommend them. read more

I went here forever ago for a quick screen fix and they became my go to place. They've taken care of several screen replacements and battery issues. Inherited an iPad and several issues needed repaired. They went above and beyond to take care of this. And even said "oops, I goofed. All fixed and no additional charge". They really worked hard to make it right. Now they get my phone to fix. I always know that top notch work will be done and in a timely manner at undoubtedly the beat price in the area. I recommend them to everyone. Honestly, I won't go anywhere else. read more

Scott went out of his way to help us out, and did a great job at a great price in very quick fashion. iLabs will be our source for cell phone repair service from now on! read more

Today I went in fully expecting to have my lightning connector replaced for bad/faulty connection. The owner took a look at my phone and said, you don't need a new connector, you just need to have it cleaned out. He removed a small lent ball from the inside of the connector and boom, it worked fine. He could have easily replaced my connector for $40 and never thought twice. It sure is refreshing to see and deal with honest business these days. I'll definitely be going back to iLabs in the event I need iPhone repairs done. Thank you so much!! read more

My iphone microphone pooped out on me a while back. I couldn't be heard when on a call. Very Annoying! I contacted another place in Georgetown that claimed to do iphone repairs; but in fact, only wanted to fix screens. I was told I might as well just get a new phone. No thank you! I found ilabs and checked out their website. I love that they show you how much it's going to cost for each different repair on their site. I walked in knowing it would only cost $40 to fix my mic. Transparent pricing. About time!!!! My experience was great! They're located inside of the Co-op just off the square. I stopped by and was able to talk to the owner/tech right away. I was just planning on dropping it off and having to wait a few hours so I went down the street to grab a bite to eat. 25 minutes later I got a call on my business phone. It was my iphone #. The owner was calling me from my phone to let me know it was fixed and ready to be picked up. SUPER FAST!!! And the phone sounded perfect. I stopped to pick up my phone and sure enough, no hidden costs. $40 to fix the phone. No BS. No upsale. Just excellent service and quality work. I was told to contact them if I had any issues and they would make it right, and I believe them. This is one small business in Georgetown that you need to support. Great prices. Fast service. Highly recommended!!! read more

My iphone 5s fingerprint scanner stopped working after the screen repair. I brought it back to iLabs again and he told me that this happened to his sons phone after he "fixed" the screen. He said it's a software issue and he is not a software guy. After going home and doing some googling, I found this. "TouchID can only work with original Fingerprintsensor-circuit, it is tethered to the A7-processor. If you change the homebutton inclusiv flexcable, the TouchID cannot work anymore. The encrypted information can only be accessed by 1 original (binded) chip which can communicate with the A7 processor, it should be soldered right on the flexcable," Probably something he should know. Now I have a $500 5S with my favorite feature not working. Go to the Apple store instead. **UPDATE** The following morning I received a call from the proprietor admitting his mistake and offering to buy me a replacement phone. My faith in iLabs has been restored and their stars have jumped to five. As a business owner myself, I understand that mistakes are made. I am impressed when mistakes are admitted and reparations are made. It doesn't happen that often these days. read more

I labs was a mixed bag on service. The rates where reasonable. And the turn around time was good. But quality control was lackluster. I came in for a new screen and home button on an iPhone 4. When I got the phone back the new screen was pressing the home button this should have been noticed before I got the phone back. While they fixed that they did not attach a cable correctly so I got it home and had no service. After 3 trips They made everything right so they get four stars but check the work and test functionality before you drive off. read more

Put in new battery in my iPhone 6 while I waited, for $40. The Apple tech support in Canada told me to drive to the Domain in Austin they would check my battery and if needed I could get one in 5 weeks!! Thanks iLabs read more

The folks at iLabs are wonderful. They got me in and out in about 10 minutes (even opening early when they saw me pull up). Very pleasant and the prices were quite reasonable. The Georgetown location has relatively short hours and only on weekdays (unless you make a Saturday appointment ahead of time), but the Cedar Park store has weekend hours. It's nice to be able to use a local business when things inevitably break. read more

Cracked my screen again for the second time. ILabs is always quick and efficient to get it back working again. They do a great job!!!!

Very good service! Took an extra couple of days to get the part, but since it was right around the holidays, that's not too surprising. Initially, I had to ask about the delay, but once I had done so, the owner kept us appraised of timelines proactively. Phone is back in commision, and price was definitely reasonable. read more

I highly recommend this place. Scott replaced my screen on IPad and the glue is very strong. I really like things done correctly the first time....thanks Scott read more

I went in today with my iPhone that would not boot up, and Scott was so patient and helpful. He tested the battery and screen, looked for water damage, and advised me on how to check for its back-up files and reset it to get it working again. I'm so grateful for his knowledge and assistance, and I'm so glad he saved me a trip to Austin to the Apple store! read more

I needed a new screen on my iPhone 5s. They were quick to get me in, took about 15 minutes to fix, and reasonable prices. Would definitely recommend. read more

Great service, knowledgeable advice and personable owner. Highly recommending for your cell repair needs!

Every time I took my phone there it came back with a new problem my screen cracked so I took it and when I came to pick it up the camera stopped working then I took it back again and the microphone stopped working so I do not recommend in my opinon read more

Great service. I drove from Austin to here just cause of the reviews. Needed iPhone 4 front and back glass replaced and phone unlocked. Brent did great work and was very nice. Took about 25 mins. Then emailed me 2 hours later when the unlock was done. And I checked my phone and it was unlocked. Also let me trade in a couple of old iPhones. Highly recommend this place. Already told my friend who also needs help. read more

These guys were really nice, which is why I left 3 stars instead of 2, bc I love good customer service, but the quality of the repair on my iPhone 5s was less than desirable. After the repair, I asked the gentleman if my glass was thicker and he told me it was not, but I KNEW it was. I trusted him, but long story short, I shattered my screen again (like 5 days later, I know, wa wa waaaaa), and the new repair person ($25 cheaper btw) told me the glass was thicker, and now that I have another new glass, I can feel the home button again without feeling like I'm going to slice my finger! The second repair place also replaced an item for the proximity sensor that these guys left out. Bummer, I liked the guys a lot, and I had hoped they would do a great job. read more

Current battery in my 5c is not secured so you can feel it moving when phone is shaken. Scott was very helpful and informative. Gave me options and didnt force me to buy anything. He even offered to just place an adhesive and test out the battery first (newly purchased - used). Since their price was very reasonable, I asked him to just replace it. I was out in 10 minutes. Very happy and will be coming back for future repairs. read more

Quick, helpful, polite. They know what they are doing. Definitely recommend. Prices are comparable

I needed to get my recharger replaced in my iPhone 5 and sure didn't want to drive to the Domain. I'm thrilled that I found iLabs using Yelp. Scott was great and set me right! read more

Super fast and precise, I was out in 15 minutes with a dazzly new screen and if a third accident happens I'll be back again