Plays Islamic prayer on loud speaker, barely speaks english, installed wrong screen protector and…read moreover charged us.

If I could give less I would. Jeong was an attentive customer service rep and tried her best to…read morecommunicate. From the second I walked through the door Shian was absolutely abhorent and oppositional. Something must truly be going wrong in her personal life. Wow, give her a day off or something.

I want to thank the lady at the leander store for being so patient and nice.i must have hit the…read morewrong setting on my settings and I lost all the color on my phone.it was all black and white.she showed me how to avoid making that mistake.bless you!

Had a horrible experience at metro pcs today in Austin Texas, the store on parmer couldn't take cc…read moreand had no cash for change, so I went to the one on pecan in PF and that girl wouldn't let me pay, saying I have to wait til my due date the 11th to pay. What's that about. Only conclusion I can come to is that this location is scamming people, only accepting monthly payments so they can collect the 5.00 a month service fee. Very slimy of metro pcs to allow this practice.

Ok this place is awesome the ladies who work there are excellent at customer service they will…read moresolve your issues and get you hooked up. The 1 st time I was in need of service and homeless she took the amount I could pay gave me a great phone with a screen protector and case , the 2 nd time just normal but gave me everything I wanted, tonight I lost my phone she was closed but she used my upgrade and insurance and got me back online tonight. Cilila I believe is her name go see her tell her Tomahawk sent you

Randomly stopped in since in the area. Amber was very pleasent and informative and helped me…read moreresolve my phone issues. She looks very young but she definitely knowledgeable and pleasant young lady.

Great service, fast no frills no hidden fees no nonsense wireless and data. I Should have…read moreswitched years ago.

Went to go activate my new phone here abt a month ago and mid you I already had an existing family…read moreplan with metro. I just found out the owner who set up my phone CHANGED my phone plan to the most expensive option($75 for ONE LINE. I always had the cheapest one before) without any notice to me. I was so shocked to see such a high bill this month because I did not know the change that was made through my visit. They will act all nice during your visit but you will get scammed by them if you go. STAY AWAY FROM THIS LOCATION.

The best thing about this location is the diversity! I was in and out setting up my line. I needed…read morea lower affordable rate for service and they are the lowest around.

I've been a customer at Metro since 2005. My last three years living in Leander has been a horrible…read moreexperience with this company. My daughter has had to replace a highly promoted phone 2x's. We're on the third phone and if we don't use the warranty they won't just replace the phone. If the same phone warrantied or not doesn't work on the third try ... Come on. There's more but I digress. Just a disappointed long time customer

I didn't even know this store was here! Glad that it was! Was driving to get my nails done next…read moredoor and my phone just died. Needed a new phone right away and got setup with a few lines, picked up a new iPhone and was on my way. Very friendly staff and super clean like an Apple store! Service works great too.

Guy needs to get his facts straight before relaying false information about the phones & plans. Was…read moretold that I only had the option to get the $50 or $60 plan with the free Samsung 16 offer that's advertised online (including the small print) at this moment & the $40 a month plan was excluded. Either he was wrong or the offer online is wrong.

Called about a product availability at recommendation of t mobile customer service. Girl was rude…read moreand acted like it was the end of the world because she had to answer the phone. Canceled my service the next day

So after dealing with Sprint for 10 years and spending thousands of dollars I switched and could…read morenot be happier $106.00 for 2 lines Amen. I went in and talked to the friendliest young ladies they were so helpful.Dulce and Belen they just took over and explained every thing to me about the plan. I always got a different answer from Sprint my so called IPHONE8 has cost me so much money its ridiculous at first was paying 300 a month then I complained they lowered it to 240 and somehow I was on a month to month 2 year contract it made no sense whenever I tried to leave I was charged more so finally said enough is enough.So if you are looking for a new plan check these girls out .