Luis was super helpful and walked me through the process of the issues I was having. Super easy and…read moresmooth. Was in and out quickly.

after multipl d ays of our service going out for a few hours and then coming back only to go out…read moreagain and dealing with optimum's poor excuse for tech/customer support i pulled the trigger and switch to an alternative provide we have in our area. every time i had an issue with our service dealing with their support was painful. took over 30 minutes on the phone to cancel. there's a reason that optimum has such low customer ratings. If i could give them a zero a would

OK so this review is specific to corporate company policy. First I have had SuddenLink for a year…read moreand basically the internet and TV have been fine without the issues discussed by others. Please note that I live in a 1100 sq foot house so signal strength is not a concern. So here is why this review. Over the weekend, the mini TiVO stopped working and I got a "blue" screen that said there was no software. Ok, read online that this particular model has a "chip" issue. Not a big deal pick a new one up on Saturday. First frustration: Suddenlink only has 1 office and they are not open on the weekend at all. Ok fine I will go on Monday: Second frustration: Monday at store (nice but useless rep) says that "we do not have any equipment at this store so a tech has to come to your house" and "if it is anything but the TiVO we charge $60 bucks". So first, I did not need a tech, I needed a new box!!! Ask if they could mail a box to me? Nope a tech is the only option!! 3rd frustration: I decided that I wanted a second TiVO box when the tech comes, get told "nope that is a separate appointment". Really!!!! So at the point, I ask about buying my own TiVo and got told that was fine but I had to pay a $250 nonrefundable price for the Suddenlink "chip". So I said, cancel the extra TiVo and have the tech come out and give me a new box. So my frustration and question is: Why do you even have an office in Georgetown? It seems all they are allowed to do by cooperate is to take money and schedule the tech. Well guess what, there is an app! for that.

Was told twice to come back in two days to get my new cable box, still waiting, sales people were…read morenot helpful or friendly.

When we moved to the Hill Country we just assumed we could transfer our existing big name internet…read morecompany to our new place. Wrong. Then upon asking our new neighbors, all we got were horror stories about the various local satellite internet companies available. I decided to look elsewhere and stumbled upon SimNet. Boy, am I glad I did! Truly unlimited data with almost no downtime and quick technical response to the rare issues that crop up. We have 4 computers, 4 smartphones, and 4 TV's that stream Netflix, etc. We don't use everything at once, but we do often have a few going and virtually never have buffering or issues. For us here in Wimberley, we'd never use anyone else.

Started off great. Started having issues when they were transitioning to blazing hog. I failed my…read moremath class and all when we started having issues for 2-3 weeks. I was using everyone's hotspot in the house. Long story short we got the Blazing Hog device the last week of the billing cycle. Lady says she'd be willing to work with me and now today Blazing Hog is saying I have to pay in full. We never mind paying but my husband got laid off June 16 and I barely made it out of a high risk pregnancy and had post partum issues. I'm confused if my account is simnet wireless or blazing hog as she stated he said she can't work with me from blazing hog and if we don't pay today it gets disconnected. My husband gets unemployment and $232 ain't much before taxes. We have done our best and are. It doesn't go far when we're a family of six. Very disappointing. Have it to where we can pay partial in advance and the rest when it's due as another billing option for families please.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I wish I could say better but we literally are having internet connectivity issues more often than…read morewe have internet service. I feel like I am constantly on the phone with them trying to figure out what is wrong with the internet and why we have "No Internet Connection" MULTIPLE TIMES a month... as I sit here typing this we have no internet service and it's been up and down literally all week. So I called and our request has been escalated and we have to wait on a call back which could be 24 hours or more. Not getting a good value out of the service that's for sure. I'm very frustrated.

The connection is lost at least once a week. Horrible service. I would not recommend SoS…read morecommunications.

Moved out of my house of seven years, all that time I was with Spectrum. Service was fine, and I…read morehad to reboot the modem after storms but overall no complaints. I would happily give a four star rating...until today. Spectrum gets two stars because of the reliable service and Tamiqua, the rep that was helping me cancel my account. It was clear she was following a script, asking me all sort of demographic information that was not necessary for canceling an account. I eventually asked her to skip the script which she did. She informed me that I would have to pay for the entire billing cycle, which was three additional weeks. I asked her to cancel today and prorate the bill. She said she could not. Tamiqua was wonderful and I give her full credit however Spectrum continues to be a greedy corporation, not really interested in positive client relations.

This spectrum definitely deserves one star because they provided the minimum amount of customer…read moreservice necessary. The lack of listening and lack of providing decent customer service is extreme. Their procedures are inconsistent and vary from month-to-month. This applies to the branch only. I have had spectrum service for nearly a year and I have not been without Internet or phone. If you are in the round rock area and you are obtaining spectrum service, I highly suggest you only work online and have your equipment delivered, because visiting this branch is frustrating and literally a waste of time. I've visited this branch probably a half a dozen times and I have never had good service.

The tech. told me what was wrong in a timely fashion and had me with a New Computer within 24Hrs. I…read morerecommend this company to anyone in Austin who needs a refurbished computer or computer repair. The company has a flat rate and they have pick up and drop off available upon request. Edit - Delete

Love these folks. Were very efficient, professional and amazing! So grateful. Will always use them…read morefor my tech needs!

If I could give Leo with Telco more stars I would. Leo came to clean up the mangled mess we had in…read moreour data closet. If we so much as opened the door, something quit working. Our phone and internet frequently went down due to loose wires. Leo took care of all that. He worked magic in the closet and now it is clean, organized and we don't have to worry about our phone and internet going down. He was pleasant, kept me informed throughout the process and cleaned up when he was done. The price was fair and he scheduled us very soon after we called asking him to come do the work. We could not be happier! This is a company you can trust to do the job right the first time and even better than your expectations.

From the owner: Telco Data specializes in Business Telephone Systems, Hosted Telephone Systems, VOIP Telephone…read moreSystems, Traditional Telephone Systems, Structured Cabling, Data Cabling, Voice Cabling, Data Wiring, Voice Wiring, Telephone Wiring, Fiber, Coax, Telephone Service, Voice Service, Internet Service, Server Installations and Upgrades. Business & Commercial Services Only - No Residential Services.

David came all the way to Maxwell, which is really far from around Rock, to do our Starlink…read moreinstall. He walked me through exactly what he was going to do and made sure I understood. He was very kind and very gentle and I didn't feel like he was rushing the job or was just trying to get some cash out of me for a shitty install. He truly cares about the work he does and made sure my internet was up and running before he left. David is the guy if you're looking to install Starlink!

We had several lingering issues with our internet. Dave understood our issues and provided service…read moreto resolve everything! He was persistent and extremely detailed oriented. Do not hesitate to call on him!