I figured it was time for an updated review because I've been coming to Charlie for almost 5 years…read morenow. I seriously won't go to anyone else. Every time I bring him an inspo pic, he somehow makes it even better. My newest set is literally one of my favorites I've ever gotten. His shaping is always perfect, he's super patient, and he pays attention to all the little details. My nails also last forever without lifting, which is huge because I like wearing longer Gel-X sets. Everyone at Papillon is always so nice, and the salon is clean and relaxing. If you're looking for a new nail tech, I definitely recommend Charlie :)

I came in for a Pedicure with Annie and she was so sweet and kind! This was my first time here at…read morePAPILLON LOUNGE & NAILS, And I overall had a good experience it was pretty late I came in at around 6:15 they closed at 7 I was in desperate need of a pedicure! And Annie was very fast but took her time on the cleaning of the pedicure. The vibe was good it was very clean and smelled so good! I would come back

This was my very first time getting nail art, and Loreen absolutely exceeded every expectation. I…read morewanted an earthy, nature-inspired set for Vans Warped Tour, and she completely understood the vision. The colors, details, and overall design turned out even better than I imagined. Not only is she incredibly talented, but she also made the whole experience comfortable and fun. She took the time to explain everything, check in throughout the appointment, paid attention to every little detail, and made sure I loved the final result. Loreen is an artist! The intricate details, seamless color blending, and creativity she put into this set are incredible. You can tell she genuinely cares about her craft and takes pride in every design she creates. I can't stop looking at my nails. I already know I'll be back!

Ask for Loreen, she's amazing ! She was very transparent about prices and informed me the total…read morebefore beginning the service which I appreciated very much. Very clean and spacious as well, you can tell they take care of their customers.

To start off, when we walked in, there was an old McDonald's coffee cup sitting on the entrance…read moretable by the waiting chairs. It looked like it had been there for days and was infested with 100s of gnats flying around. I let the workers know, but they seemed completely unbothered. That should have been red flag #1. When it was time to be seated, I was placed in a chair that the previous client had just left. It hadn't been wiped down and was still covered in leftover leg/foot scrub all over the seat. I had to ask them to clean it before I could sit. Once seated, I really took in the condition of the salon and was shocked. The floors were extremely dirty -- old cuticles everywhere, nail clippings, dust, and trash -- like they hadn't been cleaned in weeks, if not longer. The final straw was seeing three cockroach carcasses near our seats: under the tables and by the entry chair (which we noticed as we were trying to leave). I couldn't believe how unsanitary this place was. Overall, the cleanliness was unacceptable and made us very uncomfortable. We will absolutely not be coming back.

Decided to go for a mother/daughter date to get our nails done. We both got a mani and pedi done…read morewith Gel polish. The prices are fair for the amount of detail, precision, and speed they do. They take their time to clean and trim your nails, while also giving a massage. The workers are very friendly and nice. The salon itself is very clean. Will definitely be back :)

Love these ladies. They do such a great job. I love her different types of designs can't wait for…read morethe next ones.

Love this nail spa! I've been coming here for years and the ladies are both so sweet. Tammy gives…read morethe best pedicure and is very gentle. It doesn't seem like they take walk-in's sp be sure to call ahead. They do lashes and waxing as well I believe. Parking is on the other side over by the private gym and it seems like you can park by 711 if in a pinch as well.

I got a pedicure here from Tammy and I loved my experience! I chose the diamond pedicure and was…read morereally happy with the quality of work, the care with my pedicure and the communication. I don't have a phot because who wants to look at my feet, LOL. She took extra attention to my calluses, and painted my toe nails so pristinely. It's good to know that they do upsell on some enhancements to your service. I was asked if I wanted to add on paraffin wax to my hands and I said yes for $8 more. that was such a nice treat. So relaxing and my cuticles are thanking me. I did not opt for gel on my feet because my pedicure polish usually lasts a good long time. The atmosphere is really nice here as well. Super clean, not a lot of TVs, and the music was a nice low volume. Looking forward to going back!

I would not recommend this nail tech based on my experience…read more I came in requesting a French tip gel manicure and showed a reference photo of exactly what I wanted. Instead, the finished nails were incredibly thick, uneven, bumpy, and had visible air bubbles. The French tips were inconsistent in shape and width, making the overall look sloppy and outdated rather than clean and refined. My thumb had already started chipping almost immediately after the appointment. Because I wasn't satisfied, I returned to ask if my concerns could be fixed. Instead of listening, the nail tech immediately argued that the look I wanted could only be achieved with Gel-X. This was confusing because I've had simple French tip gel manicures done at multiple other salons without any issues. I explained again that my main concerns weren't about the technique. It was the excessive thickness, uneven application, bumps, air bubbles, and lack of symmetry on all 5 fingers on my right hand. She then said she would file the nails thinner, but immediately started aggressively filing one of my pinky nails without paying attention to the shape or symmetry. It became noticeably uneven, and I had to stop her because I could clearly see it wasn't being corrected properly. At that point, she decided to remove the entire set and start over. Unfortunately, the experience only got worse. I have a medical condition that weakens my skin barrier and cuticles, and the way she used the cuticle e-file was extremely painful. She also removed the gel very carelessly, leaving behind a significant amount of product residue instead of fully cleaning the nails. Throughout the entire experience, I never felt confident in her gel application technique. The polish remained thick, uneven, and lacked the smooth, refined finish I expected from a professional gel manicure. Despite the poor workmanship, the discomfort during the service, and having to return because of the quality, no refund was offered. I ultimately left without getting my nails redone there because I no longer trusted the quality of the work. This experience was disappointing from both a technical and customer service standpoint, and I will not be returning.

I've been coming to Hope Spa & Nails once a month for my regular mani-pedi, and I am so glad I…read morefound this spot in Brea. The first thing I noticed is how incredibly clean and well-maintained the salon is--it's so refreshing to visit a place that truly prioritizes hygiene. Beyond the cleanliness, the staff is wonderful. They are not only highly skilled and consistent with my monthly services, but they are also so friendly and attentive, which makes every visit feel like a true treat. It's rare to find a place that hits the mark on both atmosphere and service quality. Highly recommend giving them a visit!

Hope Spa & Nails took a gentle approach to customer service. They didn't push me with any extra add…read moreons and were understanding of my last minute changes. I also enjoyed interacting with the salon bunny and look forward to visiting again. Sarah did a great job with my nails but the nails chipped within a week, which I feel is a bit too early for gel nails based on my personal experience. I still would like to visit again and try something different since the ambiance of the salon made me feel safe and comfortable overall.

If you are looking for an amazing nail place in Brea, I truly recommend Queen Nails…read more From the moment you walk in, you are treated like family and made to feel like a queen. The atmosphere is warm, welcoming, and full of genuine care. Every time I leave, I feel refreshed, happy, and grateful because you can truly feel how much they value their customers. I especially want to recognize the owner, Anne. She is a beautiful person inside and out. Her kindness, heart, and the way she treats people make this place so special. You can tell she pours love into her business and into everyone who walks through the door. Businesses like this are a blessing to our community. People like Anne deserve to be supported and celebrated. If you want great service and a place where you will feel appreciated, come check out Queen Nails and support a wonderful local business here in Brea.

Literally never going back here. I went. Sunday for an eye brow wax. The lady rushed so fast! I…read morethought it was weird she didn't hand me a mirror! I pay go to the car. I look and she literally waxed the end of eyebrow off! They are completely uneven! I guess I learned my lesson for not going to get them threaded! And I also broke out in to a rash after! My skin has NEVER reacted to getting wax! On top of that it was so hot in there! They don't turn the AC on!

Best pedicure I've had since moving to California seven years ago. The salon was very clean and had…read morea nice relaxing vibe. I got the deluxe pedicure with gel gloss. I think it was reasonably priced for the services I received and the length of time spent on the massages and pedicure.

I went in yesterday for a pedicure with a cracked toenail and came out with the prettiest toes ever…read more:) They added acrylic to the one toenail, and it looks amazing! Usually when I get pedicures I feel very uptight and feel the need to say exactly what I need but Amy knew what she was doing and I was calm and relaxed the entire time. She was thorough, she took her time, the massage and scrub was divine. My pedicure was fantastic. It looks like a new salon, very cute. Comfortable chairs. I'll be back!!