[[HIGHLIGHT]]I figured it was time for an updated review because I've been coming to Charlie for almost 5 years now.[[ENDHIGHLIGHT]] I seriously won't go to anyone else. Every time I bring him an inspo pic, he somehow makes it even better. My newest set is literally one of my favorites I've ever gotten. His shaping is always perfect, he's super patient, and he pays attention to all the little details. My nails also last forever without lifting, which is huge because I like wearing longer Gel-X sets. Everyone at Papillon is always so nice, and the salon is clean and relaxing. If you're looking for a new nail tech, I definitely recommend Charlie :) read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

See all

Absolutely love my nails! Mimi, Tamy, and Victoria are all amazing--so talented, friendly, and attentive. They always take their time and make sure everything looks perfect. Beautiful work and wonderful customer service. Highly recommend them! read more

[[HIGHLIGHT]]Loved my experience with my nails![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I walked in and they helped me right away.[[ENDHIGHLIGHT]] I got gel x french tips read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

[[HIGHLIGHT]]I came in for a Pedicure with Annie and she was so sweet and kind![[ENDHIGHLIGHT]] [[HIGHLIGHT]]This was my first time here at PAPILLON LOUNGE & NAILS, And I overall had a good experience[[ENDHIGHLIGHT]] it was pretty late I came in at around 6:15 they closed at 7 I was in desperate need of a pedicure! And Annie was very fast but took her time on the cleaning of the pedicure. The vibe was good it was very clean and smelled so good! I would come back read more

This place is the best! You will never be disappointed... I have get my nails done multiple times for over 3 years here with different people and I am witness all of them are always doing an excellent job. The place is always clean best ambiance for some self care. [[HIGHLIGHT]]The last person have done my nails for the past two times and she is the best is Vi![[ENDHIGHLIGHT]] The best nail salon at Brea by far C: read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

I've always enjoyed coming to this place, and it's been a while. I only needed a color change on my hands, and got a signature pedicure. [[HIGHLIGHT]]At first I was concerned because I asked them to turn the temperature of the water down and they ignored me... and then accidentally turned it up so I had to say OW.[[ENDHIGHLIGHT]] Luckily, the pedicure redeemed itself. The lady painting my nails on my hands did not let me use the massage function of the chair because she was worried about not painting my nails well. Which, I never heard of but it's fine.... Then I look at my nails after leaving and this is a terrible nail painting job on the hands! The polish doesn't even color my entire nail. read more

See all

I've come here multiple times over the years. And it's typically been fine. But today, I left pretty unhappy. I had builders gel put on at my last appt, asked for it to be removed and a basic manicure today, but it doesn't look like they completely removed the gel before completing the rest of my manicure. There was stuff in between my nail and the gel from last time, so they tried to remove it and clipped some off so they could get it out. And then sanded and buffed again before putting the new polish on. But it's sloppy and bumpy and bubbling in places on my fingers. [[HIGHLIGHT]]I asked as I left if they were not able to remove all gel for some reason and she just said sorry and offered me 10% off my next visit.[[ENDHIGHLIGHT]] I won't be back. Edited to add- last time was my first time doing builders gel like that, so I don't know what removal should look like, but this can't be right (see pics with polish removed, less than 30 min after my appt because I couldn't very well leave them like that) and my nails were even filed well of this was a regular manicure. read more

See all

Love this place! [[HIGHLIGHT]]Staff are friendly and prices are fair.[[ENDHIGHLIGHT]] Ambience is nice and relaxing. Great for an everyday mani/pedi or a "treat yourself" kind of day. Ask for Cindy! read more

[[HIGHLIGHT]]Kent always does such a good job.[[ENDHIGHLIGHT]] He always takes his time to get my nails exactly how I want them. I know it's not easy to do extra short stiletto gel x on my nails because I have longer nail beds, but he always takes the time to cut the sides so they fit just right. [[HIGHLIGHT]]I've been coming here for a while and a lot of them are good, but Kent is the best.[[ENDHIGHLIGHT]] read more

See all

I'm giving Papillon Lounge & Nails in Brea a solid 5 stars. As a guy, I know manicures and pedicures aren't always marketed toward us, and since 99% of these reviews seem to be from women, I'm hoping this helps some other guys feel comfortable coming in too. I've visited for both a pedicure and a manicure on separate occasions, and both times were amazing. The pedicure is incredibly refreshing. They even helped me out with an ingrown toenail that had been bothering me; it's healed up perfectly now. The staff has always been super friendly and considerate throughout the process. The only small quirk is that they sometimes perform manicures at the pedicure stations. When my wife and I went recently for just a manicure, we were seated in the pedicure chairs instead of at a standard table. It can feel a bit awkward with the angles, but it doesn't necessarily take away from the quality of the service, it's just an interesting choice. I really love the various packages they offer; it's always a relaxing time. Parking is also a huge plus here. The lot is quite ample, so I've never had an issue finding a spot quickly. If you're a guy looking for a clean, professional, and relaxing spot, I highly recommend checking them out! read more

First time coming into this nail salon. [[HIGHLIGHT]]I was helped by nail tech Tracy. She was so unprofessional and rude to me.[[ENDHIGHLIGHT]] when coming into the salon, I wasn't really sure what design I wanted to go with while Tracy was filing down my nails and getting rid of my old design. I was scrolling through my phone and looking up designs and asking her for her opinion on what she thought would look good. [[HIGHLIGHT]]It just seemed like I was bothering her by asking her as a nail tech for her personal opinion, yet it seem like all she cared about, was rolling her eyes at me and having certain comments about me while I'm sitting right in front of her to the nail tech next to her.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It's very unfortunate how this nail tech just assume that I would not understand what she was saying yet not once was I rude to her or brought it up to her.[[ENDHIGHLIGHT]] I waited till the end to hopefully speak to the owner, which unfortunately was not in, but I got an opportunity to speak to one of the daughters. [[HIGHLIGHT]]At the end of the day as a nail tech, their job is customer service especially when a customer is coming in for the first time to a location.[[ENDHIGHLIGHT]] You want them to come back and potentially bring more customers with them. [[HIGHLIGHT]]Unfortunately, my experience was so bad thanks to Tracy her attitude her getting, up from her chair, pushing it to the side, upset as if I had done something to her upset because I had asked for a different color upset because I had asked for a second coat of nail polish.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And at the end, instead of her providing cuticle oil, she said. " do you or do you not want oil"? It's not about what she said. It's how she said it.[[ENDHIGHLIGHT]] I've never gotten asked that as a professional nail tech. You should gently grab your customer's hand and apply the critical oil. again worst customer service. [[HIGHLIGHT]]I really hope that the owner reads this and is able to have a conversation with her.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you again to the daughter that I spoke to before heading out.[[ENDHIGHLIGHT]] read more

Love this place for a couple different reasons: they are mindful of your time- if you book an appointment, they never make you wait more than 5 minutes to get started. Appointments are easy- either made online or by phone. They have comfortable seats and a HUGE silenced tv with something interesting always playing which keeps me entertained while getting my nails done. Shayla is the one for all your nail design ideas. If you have a nail art dream- she is eager to get the job done and does excellent. She walks through the design with you and never makes you feel like you're an inconvenience. She has always been so sweet and makes you feel comfortable about asking for what you want. She is in tune with your reactions and will adjust if necessary. Overall, I'm so happy with Shayla and will forever go to her for all my nail tech needs. Thanks Shayla & Papillon! read more

See all

[[HIGHLIGHT]]This was my first time at this nail salon and it was great![[ENDHIGHLIGHT]] Cindy was prompt, patient, and kind. I've only gotten my nails done a few times so [[HIGHLIGHT]]Cindy made sure to check each step what I thought.[[ENDHIGHLIGHT]] I also have sensitive skin, so she was very mindful. My gel nails only work about 30 min. [[HIGHLIGHT]]The front desk was also timely and respectful.[[ENDHIGHLIGHT]] read more

I was in the area and had time to kill and knew I needed a pedicure and when I Yelp'd at places nearby, this place had some good reviews so decided to give it a try and did a walk in. [[HIGHLIGHT]]I got seated almost immediately.[[ENDHIGHLIGHT]] The lady that worked on my toes offered to do a callus removal which I agreed on (only to find out after that she did a horrible job and my feet feel all scratchy after I left the salon). Additionally, my big toe nails were clipped crooked. [[HIGHLIGHT]]She also did not listen to the color I wanted which was "Funny Bunny", she continued to paint my toes with a color I said I didn't want because it was almost a clear white and she kept insisting on putting multiple coats to fix it which I said I didn't want.[[ENDHIGHLIGHT]] I left with uneven toe nails and color that doesn't cover most of my toe nails! I paid $68 for the pedi and tipped $10. Worse pedicure of my life and it was stressful. What a waste of time and money. Do not recommend and absolutely never coming back. read more

My first time here. I got a gel x manicure with Hannah and a gel pedicure with Mimi. The lady who helped check me in was friendly. Spa chairs were comfortable. I was able to show my inspiration photos and Hannah was perfect to help choose a color and add a design. Mimi did a great job taking care of my toes and was gentle with my feet when scrubbing, moisturizing and massaging. I got the signature pedicure which came with hot towels. I even got a 10 min chair massage. It was absolutely heaven! I love how my nails & toes came out and I can't wait to see the whole picture come together tomorrow with my dress, makeup & hair! It's a little more high end of a salon, but for my important day tomorrow I needed licensed aestheticians. read more

See all

Great service every time. It doesn't matter who does my pedicure, they always go a great job and have excellent massage skills.

I have been searching for an amazing Nail Salon after trying so many average ones and this one is VIRAL WORTHY!!! I called in 30mins before my appointment and they were able to take me in. It was nearly packed at 3:30pm on a Friday. Charlie welcomed me and is one of the most chillest Nail Techs I've ever met!!! My appoinment went by so quick because Charlie is great at making conversation! I had a few designs in mind, but decided to go with white pearl ombre due to time constraint. I trusted Charlie's artistic guidance and HE. DID. NOT. DISAPPOINT. Tiem, did my toes and she is a true perfectionist! I wasn't happy with the chrome gold on black so she removed the black gel on all 10 toes and applied the gold chrome. I AM ABSOLUTELY ENAMORED WITH THIS PLACE! read more

Papillon Lounge & Nails - Gold Chrome Gel X by Tiem - Nail Salons Near Me - Brea, California

See all

[[HIGHLIGHT]]LOVEE this place!! They do it every time for me!![[ENDHIGHLIGHT]] everyone is so nice they always have attention to detail!! I did not get a name for who did my nails today! but hopefully she'll see this!! but i love this place and always recommend this place!! thank you!!! read more

Papillon Lounge & Nails - Nailsss - Nail Salons Near Me - Brea, California

I've been coming here ever sinced I moved to this area and I've never been disappointed! I always go to Hannah and Charlie! Best service and always happy with my nails. I'm super picky too read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

Would recommend this salon! I have tried other places that charge less but the quality of service at Papillon is worth every penny. I've tried a few of the nail techs and they're all good. I would recommend Nina, Tracy, Charlie, Hanna. read more

Papillon Lounge & Nails - Nails by Hanna she's amazing - Nail Salons Near Me - Brea, California

Have been going to Papillon for about 5 months now. It is very clean and well organized. Shayla does amazing with my nails every time! She is detail oriented and makes sure everything is perfect, I couldn't recommend her more. I do builder gel, and go in for fills every 3 weeks or so. Shayla works magic on my nails, the retention is awesome, I could definitely go longer than 3 weeks if I wanted to. [[HIGHLIGHT]]Very happy!![[ENDHIGHLIGHT]] read more

See all

Shayla is my girl! I've been coming back to her for almost a year now and she never disappoints. She's always attentive to detail and makes sure she's on the same page with you and your designs. Very sweet girl and does an awesome job read more

See all

I love my gel manicure and pedicure! The nail artists had great attention to detail and were extremely kind. I had Vy for my nails and highly recommend. Definitely will be back! read more

Papillon Lounge & Nails - Gel manicure - Nail Salons Near Me - Brea, California

I love coming here, Shayla does amazing acrylic sets and I always leave super happy with my nails! I always recommend this place to people looking for a good nail salon read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

See all

All of the manicurist are great. Never had one not been able to do art. But they have so many cute colors as well read more

Papillon Lounge & Nails - Cute bday nails for myself! Around $90 :) I recommend this place never fails me. - Nail Salons Near Me - Brea, California

I have been coming here for a couple of months now and I have to say that Nikki has held up to my standards. My nail tech for years stopped doing nails and I didn't know if I could find someone who could replace him. Luckily for me I found Nikki, and she always does a great job. Everyone at the salon is very nice & welcoming. I've had multiple women work on my pedicures and they are so gentle and handle everything with care. Their spa treatments are great as well, especially as someone who has an active lifestyle, it's important to take care of your feet. read more

Papillon Lounge & Nails - Spa treatment - Nail Salons Near Me - Brea, California

See all

I would not go to this place! Very unprofessional! Tracy did my nails with acrylic (a fill). The acrylic chipped after 2 days. She fixed the three nails a few days later. I even gave her a $15 tip for her time which I did not have to do. . I made an appointment to have a new full set done a couple weeks later. An hour before my appointment they called to tell me Tracy was double booked. So I booked for the next day at 11 but I never got the confirmation. I called at 10:30 and they said "oh sorry Tracy has an emergency today". That's very unprofessional. I understand if Tracy did not want to do my nails even though I was very nice about the situation (bad acrylic). She should have just said so. I'll never go back to this place! Bad products, bad service and not very nice people. There are nail shops everywhere! I will find a better one. read more

I always have such a great experience here. I usually get a gel x manicure with some sort of minimal design. Recently I got one and left satisfied, but a few days later I noticed the design was failing (and I needed pristine nails for a wedding).they were able to squeeze me in on same day notice and completely rework my manicure by removing the original design, recolor, and adding chrome finish so that it was still special enough for the wedding, all under 1 hour and completely free. Chloe and Shayla are angels and so skilled. Highly reccomend using their online booking for appointments as they are very busy. 10/10 recommend. read more

Papillon Lounge & Nails - Fixed nails - clean, simple and special - Nail Salons Near Me - Brea, California

Loving this freehand work by an awesome nail tech. Very quick considering the intricacy of this design. read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

[[HIGHLIGHT]]This salon is a new favorite of mine to go to when I want fabulous attentive care as well as a sparkly set of claws.[[ENDHIGHLIGHT]] Everyone there is amazing at what they do and I truly enjoy their services. I had my nails done most recently by Vee! She was wonderful from start to finish, as well as impeccably gentle. I felt precious when she took care of my battered cuticles and nails. She is an artist, and her precision is stellar ! . [[HIGHLIGHT]]She was so fun and kind, can't wait to get a new set from her because these are the best i've ever had.[[ENDHIGHLIGHT]] Thank you Vee!! read more

Papillon Lounge & Nails - Nail Salons Near Me - Brea, California

Great customer and efficient service! I made an appointment over the phone and was taken earlier than my appointment. Clean facility and modern decorations inside. I wanted gel x done with fun designs, as I was going to a Cabo wedding and the gal I got was able to do everything within 1 hour and my nails were perfect and thin when she was done! A lot of nail salons I've been to have done gel x wayyy too thick. I forgot her name, but she knew what she was doing. I told her my cuticles are sensitive, so please be careful and she took the time to listen and was very polite and personable with me. I was recommended by the gals who work at my favorite jewelry store, Happy Jeweler's. :) The girls at Happy Jeweler's often model jewelry with nails done here at Papillon and they look amazing every time! I was told everyone is able to do designs at Papillon so you should be safe to go with any of the nail techs here. I'm going to come back again for the next big occasion. read more

Papillon Lounge & Nails - Multiple designs with checkers! - Nail Salons Near Me - Brea, California

First time visit here, recommended by my sister, and Kristine did not disappoint! She was very gentle with my nails and finished a fullset of gel x in 45 minutes. I came in with a complete opposite inspiration photo but left with what she had on her nails bc it was so cute~ The cat eye doesn't show its full shine in photos but it has a "jelly" effect in person. Base: light & shadow (flushed) #407 Cat eye: yeding (#1) read more

Papillon Lounge & Nails - Nails by Kristine - Nail Salons Near Me - Brea, California

See all

After a few days, my daughter's gel nail polish has already been coming off. There's also a hair that is stuck in my nail because it was cured with the hair in it. I'm still so very disappointed in this customer service. read more

See all

Amazing quick service. [[HIGHLIGHT]]Everyone is so nice in there![[ENDHIGHLIGHT]] Been coming here for year! Good pricing also!

Charlie did my gel x nails, Nina did my gel pedicure. Both were gentle, efficient, and did great quality nails. I presented my watermelon design idea to Charlie and he had no problem executing it, I've gotten so many compliments. Repping the watermelon I went early in the morning so I was helped right away read more

See all

I always leave this place amazed by what they're able to do with gel-x. Hannah is exceptionally talented and she's always perfectly executing the pictures that I show her to the best of her ability despite the difficulty. Though the drive from NoHo is far, the work here is really phenomenal and one of the best nail salons I've been to. read more

See all

Discovered this wonderful establishment a couple of months ago and I have been back religiously for their gel builder fill. All the ladies are wonderful but shout out to my favorite nail artist Shayla. I love to put together creative and fun nail looks with her and she ALWAYS delivers and absolutely ate. They usually take walk ins but recently I've been making appointments to make sure Shayla is available. Highly recommend if you are looking for a clean and welcoming environment read more

Papillon Lounge & Nails - Cute nails with cat eye, chrome and silver details - Nail Salons Near Me - Brea, California

See all

Fast and efficient nails gel nails stayed on no chips or rolling at the edges through my Hawaii trip 2 weeks in. A+

I'm quite disappointed. I used to come here a lot some years ago and I remember the quality and service was amazing. I ended up switching to another location that I've been to more consistent with due to their proximity. Unfortunately, the other location gets booked fast and I needed a gel x mani to revamp my nails. I came here based on previous experience. I regret it and I'm embarrassed what my nail place may say when they have to undo someone else's mess. Definitely putting this place on Don't Return. [[HIGHLIGHT]]I was assigned to Shayla and I'm not sure if that's who ended up doing my service.[[ENDHIGHLIGHT]] I sit down, pick my color, and tell them my shape. I always request short nails. [[HIGHLIGHT]]She made an odd face and responded with "...okay. Short nails then. What if I said no?" And I responded with "I would still request you to do short nails." She smiled and went to gather her items. Vibes off already.[[ENDHIGHLIGHT]] She began to remove my old set and commented that were in good shape and I said yes, but I needed to do a neutral color due to some work meetings I had coming up and the bright red may not appeal well. She continued to remove them and I entertained myself with watching an episode of British Bake Off. The work continued for about 20 min and I noticed the glue wasn't entirely off. She did notice I noticed it and said it was fine. She continued to do the work and got the gel x nails prepped. I noticed she was definitely rushing through the job and already prepared myself that it wasn't going to be the best quality. Then it came to placing the nails and starting with her glue. She put clumps of the glue on the nails and cleaned excess glue as she was going from nail to nail. It's not unusual but it's also not great. About an hour and 15 min later, she finished. Like I said they weren't great but passable for what i needed. I paid, gave a tip, and left. Later, I notice the nails aren't looking too great and I look at my thumb and I am shocked. She put so much glue on there that's it thickness is indistinguishable to the actual gel x nail. She left the nails way too long under the gel x nails as well leaving a weird gap between the nail bed and gel x nails. Not great at all and I take responsibility for not waiting for my other location. Gel x nails is one of the sets that can't be rushed so if the assigned manicurist didn't want to do the job right due to time, they should've never accepted the appointment. read more

See all

I wanted seashell nails for my birthday and Charlie delivered! They came out better than the inspo pic I showed him. 10/10 would recommend read more