clean salon, welcoming staff, Cindy is a talented nail tech and does a great job. Highly recommendread more

I used to get my nails done at this place but since this place has had new ownership, the customer…read moreservice at this salon has gone downhill. I will say though, my assigned nail technician, Cindy, was very lovely and unproblematic. Unlike the other workers, they would try to pressure you and upsale to get services that you never intended to get. Plus, I had a feeling the lady that ran the front desk, her name is Kim, I believe, she made it clear that she disliked me every time I came by for an appointment. Mind you, I came with decency and kindness, because that's how I naturally am as a person, but something told me that she does not really like Black people or people of color; so definitely didn't feel welcomed. Ever since I had the last encounter, last summer, I have not been back. I would definitely think twice about going there, especially considering if you don't feel like being annoyed or antagonized by the employees.

I have been going to Jen and Billy since my kids were in elementary and now my kids are adults…read more They have become family And I only get my nails done here. Thanks guys!

Jen is awesome! Amazing art work! Always exceeding expectations! She's kind and thoughtful too!…read morePrices best in town!

I wanted to provide an update because after 5 years, this is STILL my favorite salon for both…read moremanicures and pedicures and is the only place I trust. Christina and Jade are both the absolute kindest, most talented people and truly care about their customers. Please please please give them a try if you're looking for a new salon in the East Valley!

Amazing service Prompt, professional, perfect bio gel fill…read moreReasonable price Loved the video on their tv during my appointment Divas Mariah and Whitney Ask for Jade you will be very happy!

I've been going to Emily for several years now and she does a fantastic job. Both Emily and Lee are…read moreso nice and professional. They have a huge selection of gel colors to choose from. This place is spotless and super comfortable. They do accept walk-ins but many times are already booked up, so make an appointment!

I have been looking for a new place and saw some great reviews so I gave them a try. They are a…read morelarge and clean salon, but with currently only 3 people working its best to make an appointment before you go. Very bright and pretty place with lots of parking available. I got dip and it was $52. In thrilled to have found my new place!

I have only been going to this shop for about two months and lets just say that Francine and Scott…read moreare very friendly and do a wonderful job. I feel very comfortable here and welcomed... I leave with beautiful nails every time. I have been bouncing around for some time now trying to find a place that does a good job and i have finally been able to settle down and stay put.. Thank you so much Francine... Kelly

First time customer and very happy with my dip nails. My experience was very positive.read more

Great fast service! They were so friendly and wanted to make sure we were very happy with our…read morepedicures . Will definitely be back!

I went in today for a simple manicure and pedicure with regular polish because I'm growing my nails…read moreout. Unfortunately, the experience left me disappointed, and I don't think I'll be returning. The manicure was okay. It was pretty quick, but the polish was applied evenly and I was happy with it. Nothing spectacular, but nothing bad either. The pedicure, however, was a completely different experience. The technician was an older lady, and from the beginning I could tell she was having some difficulty with the polish. Her hands seemed noticeably shaky, and although she was trying, the application on several of my toes was not clean. **Two of my toenails in particular looked really bad after the first application. The polish was uneven and messy, the edges weren't clean, and it looked like the nails had not been properly finished. There was polish where it shouldn't have been, and the overall application looked sloppy rather than like a finished professional pedicure.** I was sitting there looking at my toes thinking, *There is no way I'm supposed to walk out of here with my toes looking like this.* I was also concerned because she didn't use toe separators. Since I specifically chose regular polish rather than gel, I knew the polish would need time to dry, and without separators I was worried that my toes would touch each other and mess up the polish. Thankfully, they didn't end up rubbing together. The technician did end up having to redo the problem areas on my toes. That helped, but the fact that they needed to be redone in the first place was frustrating, especially after already sitting through the service. I'll be posting pictures of **the first attempt and what I was apparently expected to leave the salon with**, because honestly, the pictures tell the story better than I can. If I hadn't said anything, I would have been walking out with two toes that looked noticeably unfinished and poorly painted. The massage itself was fine, and I don't want to say the entire pedicure was terrible because there were parts that were perfectly fine. But for a professional salon service, I expect the polish application to look clean and finished, especially when I'm paying full price. And then came the payment situation. While I was sitting in the chair waiting for my regular polish to dry, I was asked if I wanted to pay. I said sure. I was then told they only accept cash, Venmo, or Zelle. I chose Zelle because I have it and have used it to pay businesses before. However, when I entered the phone number they gave me, the recipient came up as **"Ricky" instead of the business name**. I specifically said, "It says Ricky, not T Nails." I was told, essentially, that yes, that was correct. That really threw me off. I've paid businesses through Zelle before, and the payment information has been connected to the business. Having the payment come up under what appeared to be a personal name made me uncomfortable. Then I was told the total was **$65 for the manicure and pedicure**. At that point, I was honestly pretty frustrated. I had already been there close to two hours, the pedicure had to be corrected because two of the toenails were poorly done initially, and I was still charged the full $65 without any sort of courtesy adjustment. I wasn't expecting the entire service to be free. But given that there was a noticeable problem with the pedicure and I had to have part of the service redone, I expected at least a small discount -- even $5 would have shown some acknowledgment of the inconvenience. I've been to other salons where, if there was even a slight problem with a service, they would remove the affected service from the bill or offer some kind of adjustment. So I was surprised that there was no attempt to do anything here. The salon itself was clean, but very plain, and there were only two people there during my visit. The actual service was okay overall, but it was not spectacular, and the problems with the pedicure combined with the payment situation really left a bad impression. **The biggest issue for me wasn't that the service wasn't perfect. It was that I was presented with a visibly poor first attempt on two of my toenails, had to have them redone, waited nearly two hours for the entire appointment, was charged the full $65, and was then asked to send the payment through Zelle to someone named "Ricky" rather than the business.** I'll post the pictures of my toes from the first attempt so people can see exactly what I mean. **Look at the photos and judge for yourself whether that is how a paying customer should be expected to leave a salon.** Just be forewarned.

Absolutely the best nail experience I've had!!! I went to…read moreHappy Feet once a month for nine years, until they wouldn't let me use the bathroom when I didn't have an appointment! I should have changed long ago! It's a family business that really cares and they are so accommodating! This will be my new shop!!

Great service--this was my first time here! I came in on a rainy Friday evening since they were…read moreable to get me in after a cancelation. I usually get a dip manicure, but the owner explained hard gel, which I had never tried, so I decided to try it out. It's been 2.5 weeks and my nails still look good, no chips, cracks, or anything, and just a little grown out. I'll be able to go every 3 weeks with hard gel now. I've converted!!

Had a really great experience at Hot Rock! Will definitely be back and recommend to others. Staff…read morewere nice and I didn't feel rushed through my appointment.

Hot Rock Nails & Spa is my go-to spot in Mesa for a little self-care! The salon is clean, relaxing,…read moreand welcoming from the moment you walk in. The staff is friendly, attentive, and always does a fantastic job. My nails turned out beautiful, and I never feel rushed during my appointments. If you're looking for great service and a relaxing experience, I highly recommend Hot Rock Nails & Spa!

Been coming here for years!!! Tin did my nails this time, did AMAZING!!! and gave me exactly what I…read morewanted!!!

Walked in and got sat immediately, shoot I was done within the hour. I requested a SNS dip manicure…read morewith a tip. She was so quick and made sure I liked the shape. Even fixed one nail after I mentioned something, so sweet. We even tested out some chrome options but I ended up keeping the original color. Big TV to dose off to, definitely will be coming back.

Wife and I went here today. They did an excellent job on our pedicures. Our feet feel so much…read morebetter!. When we are back in area, we will be back!!

Although Katie is a joy, her husband, Tony is rude and obnoxious. Unfortunately, because Katie is…read moreso good, she is usually booked so I end up usually getting Tony. I have been coming for over two years to their shop, but today was the final straw. He was rude and lectured me about questioning him and then at the end tells me that they're glad that I am there. I do not appreciate being lectured when I am the customer and was just trying to be helpful and pleasant. I will no longer be patronizing this shop. There are so many nail shops in the area. It's not worth it to find one where the owner can be so rude depending on his mood. Also, I should mention he doesn't do a great job. He did a very perfunctory massage and tried to remove my calluses, even though I paid for a hot wax pedicure.