I've been a client for nine years, always with Henry who was terrific! Bravo for him! Over time and with a load of hard work and persistence, he graduated with an electrical engineering degree and is now working in that field. Honestly, without Henry, the salon lacks energy or client care. There have been too many times when I ask a question or comment and have been challenged! Nope, 20/20 is not a friendly salon. read more

Dirty. Very dirty behind pedicure chairs. The dirtiest place I've ever seen in business. Very junky and unorganized looking. Floors are filthy. Won't be back just because of this. My new set of nails are just so-so. Same with feet. No business in here either... This would not pass a state inspection!! read more

Yeah, not very happy. I get like their products were cheap and inferior, generic. Not ones I typically see in a salon. And also-- I paid $50 for a pedicure and the girl didn't even know how to paint my toes without getting polish on my skin. I even pointed it out, and there was no correction. Also, my toenails are filed crooked. Come on-- if you're gonna charge me $50 then I expect a stellar job. I wasn't impressed with the place either, looked very junky. read more

Nails 20/20 - Polish on skin - Nail Salons Near Me - Mesa, Arizona

My poor momma went here yesterday and there is a new man working that literally made her bleed enough to where you can see the swelling, redness and possible infection THROUGH the nails! My mom says she was yelling at him and other employees tried to step in because her nails wouldn't stop bleeding. This experience was so painful and traumatic she literally had a nightmare about it last night and my dad had to wake her up. The worst part is she has been a Loyal Customer and they still had her PAY!!!!!! This is not ok. read more

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Courteous clean and job well done. Maybe they should think about brightening the salon up a little bit other than that I find service excellence read more

It's kinda icky inside, which I don't really mind if they do a good job. But they didn't, unfortunately. I told him I had my engagement shoot and how excited I was. But he rushed the polish and the brown gel smeared on multiple nails, and he didn't even fix it. I should have said something, but I didn't notice until I really looked at them in my car. Super disappointed. read more

Nails 20/20 - Look at the brown smeared on multiple nails :/ he also only did one coat on the brown and it's super streaky - Nail Salons Near Me - Mesa, Arizona

Such a good pedicure! Feet look amazing and it was so relaxing. Professional and chill! read more

Nails 20/20 - Me & Sophia in the pedi chair - Nail Salons Near Me - Mesa, Arizona

The older woman who did my nails was so sweet and had a great sense of humor but left polish on the skin around my toe nails and missed spots on my nails. The salon was a bit disorganized and showed a lot of dust (made me wonder how often it's cleaned). I had a pleasant time but wouldn't return based on the quality of the service my mom and I received. read more

After having an average manicure and pedicure, I received terrible customer service from a woman who did not provide nail care. Previously I was given the name and number of the salon from my friend, and made an appointment. I did not realize there are three Nail 2020 salons in the area. I went to pay and the woman at the desk was accusing me of lying about having an appointment. She then asked me to prove I had called by checking my recent calls. Upon doing so I learned there are two more salons, with the same name. I do not appreciate being accused of lying, and treated poorly, when all I wanted was a manicure pedicure. Getting a mani pedi is not worth the terrible customer service this salon provides. read more

I used to love coming here, but now I absolutely hate it. Their customer service is garbage. Nails always last me an average of 2 1/2 - 3 weeks before I need a fill in or new set. If a nail breaks within a week of me having them done, I'm always able to get the repair done for free cause let's be real, they shouldn't break that easily if they're done right! I haven't came to this nail salon in a while cause I went to a way better salon but they were unfortunately closed on my birthday so I came to nails 20/20 hoping they would be better but they're worse. Ann (the main lady) did my nails and she did an awful job! The nails were out of shape, looking completely uneven. She rushed through it and didn't take her time at all like a PROFESSIONAL should. I am extremely disappointed. All this salon cares about is money, money, money cause they don't get enough customers as is. The only customers they really get are the snowbirds which should really tell them something about their business. That came from the boss lady's mouth herself as she was doing my nails. I should've took that red flag and left but I didn't want to be rude cause she CAN be a nice woman when she wants to be! She didn't even deserve a tip for the shitty job she did but again, I didn't want to be rude! It was my birthday. I wasn't letting anyone ruin my vibe. My acrylic nail broke completely off from the part that's glued to my fingernail so that alone should say how bad of a job she had done on my nails. I didn't get the service a customer deserves cause she was in such a rush. I even asked what time they closed cause she even made me feel rushed but they still didn't close for another hour and a half! No customers were waiting so why rush my service and give me shitty nails?? I was guaranteed to have to come back for a repair with the work she had done. It's almost as if it was intentional to get more money in her pocket when I would need to come back for a repair. When I asked why I was being charged for a repair, that I had literally got them done a week ago and she said it was my fault I broke it. I work at a job where I manage a lot of packages and have rarely had this issue prior to going to nails 20/20. I go to L'mour Nails in Gilbert. Their services are phenomenal and I RARELY have to go in for a repair cause it's always done right! Never rushed or unprofessional. So shame on you Nails 20/20 for your crappy service. I hope you realize the way you run your business isn't professional at all and is very much the reason your customer base is mainly only snow birds!! Best of luck! Xoxo read more

When I first moved to Arizona, I went to a nail place, asked for the same shape I already had but to be cleaned up, and they completely ruined the shape of my nails. I found Henry due to reviews and he has been AWESOME! I have changed shapes, lengths, designs on my nails and he has always done an amazing job. Highly recommend! read more

Nails 20/20 - Nail Salons Near Me - Mesa, Arizona

I hate to leave negative reviews but it's wrong to injure people and not even apologize. I'm in a lot of pain rightnow because Kim (one of the older lady) clipped my nail too deep after I asked her if she could even it out and as soon as she was about to clip the area that didn't need it I literally begged her to not touch that she said "oh it's ok" like she knew what she was talking about. She tried to fix the nail polish with acetone which hurt so much and I told her softly but she totally dismissed out and ignored it. She's a nice lady but I honestly think she might be just too old for this job. Because she wasn't able to file the nails even and she wasn't able to paint them correctly either. As a mother of 2 (working mother) getting manis/pedis is a feel good thing for me. Not only does this not even look good enough to take a pic of i don't even feel good looking at it. It bothers me how sloppy her work was. I wasted my money and most importantly my time and on top of that I'm in so much pain:( I would completely avoid this place as it seemed like they didn't have air conditioning they had fans instead. I would have been ok with that because of their mani/pedi deal they have going rightnow however it's just another thing added to my horrible experience and I know most ladies go their to have a good experience. However while I was there there was someone who called and asked the front desk lady for some younger lady who does nails, if she was available. So maybe ask for her Idk. But with so many nail salons around there are many great ones. This isn't even in my area I drove here because of the deal they have going rightnow. Never again. I'm sticking with the one near my house. read more

Nails 20/20 - Hurts to even walk. Kim didn't file my nails even. Then clipped the area I asked her is not needed please. - Nail Salons Near Me - Mesa, Arizona

I get a pedi about every month or so, this place did the trick. It was clean, not super noisy and busy. There polish seemed somewhat new. A young guy did my polish and he did great. I did the basic pedi with rhinestones and it took an hour when getting right in, he wasn't rushing at all. They did a hot stone treatment that was new and fun to me, well worth $25-30. read more

Nails 20/20 - Nail Salons Near Me - Mesa, Arizona

Great place to get your nails done. Pedicures are very good. Prices are reasonable.

First time here a couple days ago. The location isn't in the best place, but it was easy to find. The front of the store is kind of weird--you walk in and you kinda have to show people you're there--there's a wall. I got in right away--one of the reasons I tried this place. The ladies working there were so friendly. We talked the entire time I got my nails and toes done. They came out really great and it was very nice inside. It feels personable, and I think that's important. They have quite a selection of colors--will definitely be back! read more

Highly recommend this salon! Very clean environment, great pricing and friendly staff. We were so pleased that we referred family members there, including my handicapped cousin. Thanks to the team of Nails 20/20!! read more

Henry and the rest of the staff are great. I have been going to 20/20 for over a year now and I will keep goin. Henry does a great job on my nails and then I have a relaxing pedicure and face waxing. read more

I would NOT recommend this place for a pedi! I could've done a better job myself. Looks like a 2 year old painted my toes.

Walk in appointment with a friend who has been coming here for years. I was not disappointed. Great service and friendly, skilled nail technicians. We were in and out in a timely fashion even tho the place is very popular and my gel manicure looks great! read more

Great experience...clean an neat nail job...ask for Annie she knows what shes doing and the lady before me had super cute nails also!!! Would return to shop, I live in another state but highly recommend her services!! Inexpensive fill only $16 read more

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I had a great experience at Nails 20/20! I am visiting my parents from Washington and will definitely come back here when I am in town!

Annie was so friendly and so nice, she really listened to what I wanted and got it exactly right! Thank you for an AMAZING service!! read more

Nails 20/20 - Thank you Annie I LOVE them! - Nail Salons Near Me - Mesa, Arizona

I have gone in twice so far, and I will keep coming in! The first visit i got an Acrylic Set, and my second visit I got a fill. They are so nice, and clean. My nails look amazing and are durable. I recommend 10/10 :D read more

Won't be back to this nail salon. No one speaks English. I called to make an appointment and the girl who answered was so hard to understand that when I hung up I wasn't sure if the appointment was set. Not that it mattered since the place was empty. The older lady and man who did the pedicures didn't speak the whole time except to try and increase the pedicure price tag with more stuff (which pretty much included pointing at a typed price sheet). One of the manicurists decided to go out back and have a smoke. Left the back door open and smoke was billowing in. Not too relaxing. When my daughter was done with her pedicure the older gentleman handed her a paper with prices on it and asked if she would also like a manicure. Since my young daughter wasn't the one paying, that seemed out of line to me. Overall, just not a great experience. The pedicures are okay, but nothing phenomenal. If you looking for a new nail place, keep looking... read more

Both my fiance and I went yesterday. Anne was very argumentative when I told her that just because one acrylic nail was loose that I didn't need a whole new set. Then when she was cutting the old inner nail sections, she failed to apply pressure to the outside of the nails to prevent breaking. I had to tell her to do so and when she didn't, I did it myself. She did not sanitize her tools. She simply hung them up to dry. After she finished the acrylic part, Anne told me to simply rinse my nails and not use soap. I live in Kauai and my manicurist of 21 years always uses rubbing alcohol on a pad when she is finished the acrylic part. One lady there said she had gotten an infection. I wonder why? NO! NO! NO! Contact the Health Dept. read more

Walked in was greeted right away. My was available right then and did Beautiful job. She was gentle and I didn't get any cuts.

I love trying out new nail salons in my area. I had a coupon for a special they were running. 32.99 for fill and spa pedicure...not a bad deal. The decor is very nice, the spa chairs looked new and the nail tables looked kept. Tony my master nail tech did a great job. Didn't rush my services and didn't try to sell me the gel or the newest thing which instead of costing 19.00 it's 35.00. I hate that. My spa pedicure was kinda of relaxing, loved the massage chair, but the big screen TV was dominated by their son so we all watched cartoons. I got the regular pedicure and no special services like hot rock massage were added. It was pretty basic. I know other salons in the area usually add that service as part of the basic package. It would of been nice if they offered water. All in all, I got exactly what I wanted and they did a great job. read more

Love this place. The girls are super friendly and the services are amazing. Very happy with my pedicures!

We've been going to this nail salon for many years now. The shop is clean and the girls and Henry do a wonderful job on our manis and pedis. We truly feel like they're family. Highly recommend this salon. You'll have a great experience!! read more

I love this place. Annie is my nail tech and does a fabulous job. Today I also had a pedicure which was so relaxing and turned out great. The staff is very friendly and knowledgeable. Annie always gets me in even when I call at the last minute. I drive 45 minutes to get there and it is well worth the trip. read more

Worst pedicure I've ever had! The sign"If you don't like the service, call and talk to the owner" should have been a warning sign as to the service you receive. read more

So I just got my nails done at 20/20 and I'm not too happy. I went with my sister who got the same thing I did and my cousin who got her acrylics filled. We had an apt we called ahead for. The guy who did my cousin was amazing! He was nice and did her nails very well. The ladies who did my sister and i's nails were subpar. First the lady didn't even ask if my sister wanted hers colored or if she wanted a manicure so she instead only colored hers, didn't even clip her long nails and never once talked to her even to tell her that she was done. Then the lady who did mine was very sweet and quiet but she didn't do a good job. I accidentally told her I wanted color didn't say manicure so I got what I had said so my fault but the color doesn't reach all sides of my nails on any ends, the tips are horrible (can see patches) and I felt like it was rushed. I never saw my lady again either after she finished painting my nails. It was like after they realized we all didn't have acrylic nails that they were disappointed and didn't care to do a good job. read more

Nails 20/20 - My not so good nails. - Nail Salons Near Me - Mesa, Arizona

DO NOT have your eyelash extensions done here! I told her singles and she glued in bunches. She said they were mink they are acrylic. I got home and my person had to work for an hour to get some of them off and untangled. They were bothering my eyes. DO NOT DO IT, find an honest place with real products! read more

I would not recommend for 1 main reason. They use liners on their pedicure bowls which I thought was great. But while I'm getting the polish put on my toes one of the employees sits down next to me, fills the bowl without a liner and proceeds to work on her feet. She was really cutting away and bleeding. Another customer came in so she got up to go do their pedicure, picked up her basket of tools and went to work on them. Didn't even wash her hands. I came home feeling like I needed to wash. Just felt dirty. This is too bad because my nails do look good. My feet do not feel any smother on the heals than when I went in which is also disappointing. read more

Went here with my in laws, a day before our vacation. My nails didn't even last through the trip..... I've had my nails done soo many times and I was shocked to see how poorly done they were. Highly disappointed with this salon and probably won't go back. Waste of my time and money. read more

I have been a regular customer of Nails 20/20 since 2001. I am a professional dancer and make my living with my feet; my hands are an important part of my technique, and my nails are an important part of my "costume." I have extraordinarily high standards about how my feet feel and how my nails look. Nails 20/20 has always met my standards. They take the time to understand what my particular needs are and meet those needs. I have always preferred to establish a relationship with one pedicurist and use only that person because my pedicure is critical to being able to dance properly; however, at Nails 20/20, every single person that has done a pedicure for me has been fabulous. I have worn acrylic nails for decades and the work done by Nails 20/20 is superior. I have had horrible pedicures and fills in the past so I know what I am talking about. My nails never lift, I never develop any fungus, and they always look great. But...I also am very committed to going every two weeks for a fill because that is the proper length of time to get a fill and every 2-4 weeks for a pedicure because that is what keeps my feet in top condition. I have seen people in the salon complain because their nails are lifting and then they say they've not had a fill in over 4 weeks. You must maintain yourself properly - you can't drive a car without keeping it full of oil and then wonder why your car doesn't work. I have seen some of the negative reviews posted and in all the years I have been going there, I have never seen anything like that happen. I have never seen anything unsanitary and I have never seen employees acting inappropriately. I highly recommend Nails 20/20 for people who appreciate quality! read more

I used a coupon I found in the valu pac. Called for appt. got in fairly quickly. People were ok, place was dirty. I had lash extensions put on, the glue she used was thick and all over my eye lids. I called back to complain, she told me to come in she would fix. Same awful job and she charged me again. I told her I would never be back (and I tipped her generously). I did receive a pretty good pedicure read more

My wife and I got our wedding nails done here. It was just a basic shellac but our nails turned out perfect! We had to get them done a few days before the wedding and we were both nervous if they would last (we have experienced shellac that has chipped within a day or 2). After a lot of researching we decided to give nails 20/20 a try and I'm so happy that we did. The tech that did my nails paid so much attention to detail that my nails were literally perfectly painted. Same with my wife's. My mom got hers done as well and even said she will be changing nail places (one that she's gone to for 15 years) and is going to this one from now on. My nails still look amazing and I have been at the beach for 4 days now! Definitely recommend read more

If I could give zero That would be the rating. I spent $160 for my mom, 5year old daughter and myself to get simple mani pedis for my brothers wedding yesterday. My moms nails were painted with old paint and bubbled there and their fix was clear coat, which looked like shit on her nails and toes. My daughters entire finger nails were peeled off by the evening. As for myself I have gel paint on my nails and the coats are uneven the paint in transparent in parts and bubbles are everywhere as well as my toe nails being smudged up. I wouldn't even waste my time going in to get them fixed for free because I know it won't be worth the time wasted read more

i've gone to Tony for several years. I guess I always feel rushed but that's what I want! I hate getting stuck in a salon for the whole day. Tony is super fast and his nails never break. Every pedicure I have had there has been incredible too. For these, you must have some time as they definitely give you your money's worth. All in all, best salon I have ever gone to. read more