I have been a loyal customer of Say's for well over 10 years. I would never see anyone else. She…read morehas an amazing business that is clean, well maintained and affordable.

Lisa did the best job in my opinion out of three techs doing my acrylic nails. She also conversates…read moreand is relatabley funny. I love the spaciousness of this nail salon. they also have some beautiful plants sitting around. I was able to walk in and score a tech 3 different dates so that's a plus if your trying to get a feel for a new salon or technician. It is Naturally bright from all the windows. They also have a in house made cuticle sugar scrub that is amazing and they also sell. Smells amazing and does a great job on the cuticles and hands.

Highly recommend for gel1x. The nail tech did a great job. She was super quick and asked questions…read morealong the way to make sure I got what I was looking for. They were punctual for my appointment q

This nail salon was purchased by another owner about a year ago - it's great. My nails are thin…read moreand resistant to growth, but my tech helps them remain strong and spends a lot of time getting it right. Nice people, great work, and a very attractive salon inside. Price is right too. Highly recommend!

My friend used to visit The Nail Retreat before she moved away in 2019. She was back in town to…read morevisit, so she made reservations for 4 pedicures at 11:30 am on Friday. They were ready when we arrived and were patient as we picked our polish colors. We all had a great experience! Linda did my pedicure was very attentive - I had just finished training for and running a half marathon, so my callouses and feet were in rough shape. She shaved down the callouses and but left a little bit there, just like I asked. She was also careful to avoid the 2 almost healed blisters I had from the race. They treated our group so well, from not rushing us to start or to leave, to making sure everyone liked our colors, water temps, massage chairs, etc. They were friendly chatting with us and overall the mood was positive and relaxed. I don't get pedicures often, but next time I do I will be returning!

I used the Fresha app to book this appointment. I feel like the app is easy to use and very…read moreaccurate. I booked a pedicure. The salon was clean and smelled good when i entered the lobby. Quiet music was playing. Lynn was just the right about of chatty. She seem to understand the needs of my feet and listened well. She was gentle and preformed a good massage with scrub. I feel like there were plenty of colors of nail polish to choose from and the price was fair.

Wish I had read more reviews…read more Two visits - first time was mediocre gel that didn't last two weeks - went back to try dip with a new person hoping the experience would be better and boy was a wrong Went back for dip mani and pedi (got up sold on a pedi and somehow my bill came out to $119 before tip) Dips nails were chipped within 3 days which fell on a weekend... tried emailing on Sunday (email address is evidently from prior owners so doesn't work although it's listed all over the internet) Couldn't get thru via the phone and no space to leave VM - have to schedule an appt for a nail repair (getting in on day 6 of my mani) hoping they will honor their work... Show up.. my appt is not in the system.. they just let me sit there 10 minutes past my appt time until i ask if my tech is there... find out that tech was not there and there is no appt record in the system (I have appt confirmation and reminder emails) They ask me to come back (evidently no one can fix my nails on site) - clearly done with this place I say I want a refund Then I wait another 10-15 minutes as they fumble thru calling an owner or someone who can approve my refund - finally it happens and the owner says they will refund. Once I see the service plus my tip come thru as promised I will update a star. But to date I'm 2 hours of lost time, $140 money down the drain and left completely frustrated and ticked off. Nail pic taken on Monday and nails were done prior Tuesday afternoon. They chipped over the weekend but I didn't deal with it until Monday

I picked this place based off of reviews and I'm glad I did. I had Sandra and she was honestly…read moregreat. Very efficient and helped me figure out exactly what shade I wanted. When I walked in, I was offered a variety of things including wine (which I declined for my early morning appointment, but it was a nice option to have. My nails look great and the prices were comparable to other salons in Dublin.

Horrible Customer Service skills. I showed up to get my nails filled at 8:30p thinking this would…read morebe good to get them done before this place closes at 9p. I had reviewed their online hours before making the half hour trip. It said they are open to 9pm. Apparently 9pm doesn't mean 9pm. After standing in the entrance for about 3-5 minutes without being addressed, I should told they are not taking anyone else today. Claiming they wouldn't have enough time. I told them then they need to update their online open time, as they told me they take their last appointment/walk-in at 7:45p. 7:45p people, when they close at 9p. Well, news for you Nail Experts, that isn't 9p. You may be nail Experts, but you're certainly not time experts. Trust me, I will never be back and I will tell all my friends, family, and colleagues to never give you their business. I don't want anything from you, all I want to save someone else time spent trying to get in with you and actually make your hours known.

This place is awful. Don't waste your money. They overcharge for nothing. The tools used for mani…read morepedis are used and do not look clean. I got a pedicure that was so aggressive that my heels are sore and bleeding. The nail technician used his nail to constantly remove polish from my cuticles and it hurt. Also removed too much of the cuticle from my hands and toes and both hurt so bad. If you want to be pampered, this isn't the place. I honestly regret going. My regular nail salon was fully booked and this place reminded me why.

Liz is absolutely awesome! I followed her from a multi-tech salon to her independent salon and I…read moremade the best choice. She always does my nails and feet and they always look great. I walk in and she askes me what design I want and I tell her whatever she wants to do and I walk out with fabulous nails! I highly recommend Liz to anyone looking for a personalized nail tech with great service!

You want your nails done to perfection? See Liz! She is awesome..She takes her time to pamper you…read moreand make you look and feel fabulous! She does it all. Nail design, gel, dipped nails. She is the best!

WORST nail salon I have EVER been to. I typically never leave reviews and if I do it's a good one…read morebut the service my boyfriend and I received was UNACCEPTABLE. They ripped the skin off his finger causes his to bleed profusely and developing a keloid on his finger. She tried to downplay the entire situation and was giggling when I spoke up. I should've known from the beginning not to stay. I prefer to get my nails done early when there is no one in the salon so that they take their time. Well.. we walk in and she's on the phone and seems irritated that we came. She's talking to me and on the phone at the same time. I let it go. The towels they used were DIRTY, seats DIRTY, and service rushed. I rather never do my nails at home for the rest of my life before I return to this place. This is coming from someone who hates doing their own nails. The younger woman that did my nails was ok. I can tell she felt compelled the rush because of her coworker. 10/10 WOULD NOT recommend.

Super happy with my nails! The workers are friendly, take their time and have done amazing both…read moretimes I've visited. Showed an inspiration photo and they completely nailed it. I have to drive 45 mins to this place but it's been worth it!!

This place is a joke... A really bad one..waited 40 minutes for a pedicure that I'd scheduled in…read moreadvance and when I finally got escorted back I had to wait another 20 min after I chose my color to get put in a chair. Once I did I was left alone for 10 minutes until I called out to someone because the water in the tub was splashing all over me and onto the walls and ground!! I thought I had to be on camera.. The rest of the pedicure was not good--he made my toe bleed and took more than two hours to complete. Didn't put me under a dryer either so now there are smudges and I have to go somewhere else to get it fixed. The manicure was actually just a polish change so now I have to get that fixed too. I can't believe this place is in business... When I asked who the owners were, nobody even knew!! The coupon is NOT worth it.

Horrible Place…read more Rediculous. I waited more than a half hour for my nail appointment and there were only 2 other customers in the ENTIRE salon. Without exaggeration, every single person in the salon had a clueless, deer-in-the-headlights, look and their face and no one knew what was going on. Tried to charge me to remove the polish on my nails before starting the new service. What salon does that? My nail tech filed my (long) nails down to nubs because she couldn't figure out how to file them evenly. I eventually got so frustrated I left in the middle of my service. Come to find out my 'nail tech' wasn't even a nail tech! She was a hair stylist that was 'helping out'!! That's just horrible service. Don't trust them!

Sadly, this place used to be my go to spot whenever I needed to get my nails done. However, after…read moretoday's experience...I will NEVER return to this salon again. It boggles my mind the amount of unprofessionalism that is displayed in this "salon". The employees are always on their phones - I've had employees push me aside so that they can go and answer their phones and I've also had employees that carry on with their phone conversations while working on my nails. The employees' children are always present at the salon as well. Although this is completely unprofessional, I've always overlooked this aspect. I'm a working mom and I completely understand the cost of daycare and finding ways to cut cost. Today, however...I was appalled by several things! First, one of the employees brought their puppy into the salon. At first I thought it was cute seeing the puppy since it was absolutely adorable, but then to see the puppy roam around and pee in areas of the salon definitely put me off. Second, I witnessed two of the employees sleeping in the salon's massage chairs. I understand that there might be "slow periods" throughout the day...but to sleep in front of the clients that are present? Um, no. Seriously, where is the professionalism in this staff? Lastly, I've never noticed how overpriced this salon is until I moved and have been paying a lot less at a different salon that I've been frequenting. I paid $90 for a gel manicure/pedicure. I have never spent over $75 with any manicure/pedicure combo - even with gel and/or solar nails! The crazy thing is that they didn't charge me the prices that were listed on their sales board. They added additional costs to both services and those costs were nowhere on the sales board. Unfortunately, I will no longer support this salon nor use their services again. The lack of professionalism, the uncleanliness of the salon, the costly price of the services, and the poor customer service have definitely turned me away from ever returning. Good luck, Modern Nails!

I don't write many reviews but this was by far the worst experience I've had in a nail salon . I…read morehad a gel manicure today by an older lady with short bob and glasses. She blew through trimming my cuticles within 2 minutes. When I asked her to take more off, she replied "I don't want to make you bleed". She proceeded to tell me to buy some cuticle oil and apply everyday myself to improve the dryness. (I am a surgical resident at OSU and wash/scrub my hands 10's of times daily so my hands/cuticles are extremely dried and cracked.) When time came for the polish, she tried to talk me into doing a clear polish instead of the Bubble Bath I requested since the polish is difficult to polish on evenly. I got the bubble bath, but had to ask to get the polish cleaned off my cuticles before curing under UV. In the end, my nails looked OK but left the salon feeling VERY frustrated.

This place is clean, calm and I found it very easy to share my pain and discomforts with Bethany…read more They do get booked up very quickly but, you can make your appointments in person, over the phone or online which is very convent. Corresponding with email is not what I would rely on, it was sporadic at best. Farrah (Managing Esthetician) was very friendly, easy to talk with and share info about my skin. Knowing this was my first microabrasion and high-frequency treatment. During my session, she shared info about working on the inside that might help with my skin with "Raw Probiotic for women". The skin wash/cleaning, microabrasion, and high-frequency treatment, it great for my oily skin (that is acceptable to building up of dry skin very easily) and so much better than with my experience with a chemical peel from another spa. I really felt like I got the "full spa personable experience" with Farrah. Thoroughly taken care of and she shared some very helpful information that I can use going forward with taking care of my skin. Until my next spa visit. ("At-home" versions of microabrasion and high-frequency devices can be purchased online. They aren't spa-strength or spa-brand.) I found Aura Spa with a Groupon purchase, they are a bit pricey but, it's nice to treat yourself and take care of yourself at the same time.

I love Heather's facials. I've been coming to her for years. I moved to Utah and still squeeze her…read morein every time I'm in Ohio. Her products are amazing, and Heather truly wants you to be comfortable and happy. She always greets you with her warm smile. I love the ways she's built her business. I highly recommend her!