How frustrating! I went to pay after my service. The woman at the counter asked if I was paying…read morewith cash or a charge. (At many salons, the cash price is a little lower.) I told her cash. She said it would be $43. I told her that I had a 15% off coupon. She then said it would be $41. Confused by the only $2 discount, I asked her how much the service was. She then said it was $45. Wait... what? Yet, even if I misheard her the first time, I still did not receive my 15% off the new price of $45. I explain how I think I was overcharged. She then said that I was not overcharged because of the added tax. Wait... when did the tax get added? It wasn't there before during the first two price amounts. I don't understand how the longer I talked to her, the more expensive it became - and the more bizarre second add-ons occurred. I got taken advantage of. There was no reasoning with her so I just dropped it. To me it wasn't about the money, but the attitude.

I have been coming to Creative Nails for years and always a good experience. The staff is friendly…read moreand knowledgeable, the prices are reasonable, my pedicure lasts a month. I get monthly manicure/pedicure and facial wax as needed. Their new membership option is a good deal if you get pedicures once a month.

My first two experiences were friendly and nice. Service was prompt and I felt they really did a…read moregood job. I did have one nail break next day after a balance and I came in for a repair that next day. It was free but the tech I had got was rushing and just did a poor repair job. No shaping to the repaired nail and it was easily visible. It was free so I guess I have to take it or leave it.

I got my nails (acrylic balance) done here last weekend - it's been ONE week and I have two nails…read morechipping and one coming up. One of the worst jobs I've ever had done.

Best service, wonderful people, and always leaving happy. Bring all my friends here to get our…read morenails done!

First impression, it's very clean and organized. I was greeted with smiles from everyone. The sign…read morein system was through a tablet where you can select your nail tech. Loved that. The technician that was recommended to me was unavailable but I like that she was honest on the wait time and she recommended her sister Dannie. I got builder gel with cat eye. Shape was on point. Dannie made sure I was comfortable. I loved my nails. I booked my next appointment on the way out.

Been coming to Beautiful Nails for maybe 10yrs-ish. The owners are wonderful. Never had a bad…read moreexperience. If something is going on you don't like just let them know. Once maybe a tech was digging a bit deep and I told her that and she apologized and went lighter. No harm no foul. The owners know when I feel like talking and know when I feel like being quiet and respect that. Have always had a great experience. I usually schedule my appts ahead and maybe wait a few minutes when I arrive. Don't plan to leave them anytime soon!

I've been going to Beautiful Nails for almost a year now. I refuse to go anywhere else in Columbus…read more Everyone that's works here is so amazing. They take their time and make sure that you are happy with your manicure or pedicure. I highly recommend their signature pedicure. It's about $45, but it is worth it! The clay mask and the periffin is so relaxing. I don't get it every week, more like once a month or once in a while. When I have had a hard week, knowing that I get to treat myself to that pedicure gets me through. Do yourself a favor and check out Beautiful Nails!

I was recommended to this spot by a friend so I was excited to try it out. Thanh Do (hopefully I'm…read moreright) did my deluxe pedicure with gel polish and she did a phenomenal job. She was gentle, but very precise and I was comfortable the entire hour. There was another lady who brought me the color I chose and did a swatch of the color I picked and a similar- and I ended up choosing the other color she brought. I thought that was nice of her to do, since most places do not typically do that. The shop looks spacious and clean, with many nail techs ready to take on customers. I did make an appointment, and even after checking in I was asked twice what I was getting done by techs or managers that did not complete my service- which was confusing. Overall my service was great and hopefully I will be back again in the future :)

To start off, I'm not one to complain, and the place itself is actually very nice, but…read moreunfortunately, this is how my nails ended up. Within the first 7 hours, one of the pearls had already fallen off. By the next morning, the second one was gone. Now, two of my nails have completely fallen off, and I don't even know what to do. To make matters worse, they charged me an extra $25 just for the two nails with the pearls and the two butterflies. I really had high hopes for this place; I genuinely hoped it would be different from the others. But unfortunately, I will not be returning. I'm so sorry, but this is my honest review of this place, and I couldn't be any more honest. How can you love a place where you paid over a hundred dollars to get your nails done, only for them to fall apart and lose the pearls right away? Honestly, the only thing I want to do now is never go back there."

Second time here and both experiences were pleasant and relaxing. I think this will be my nail…read moresalon for pedicures (I don't get my hands done). There's always a lot of techs inside ready to go. Recommend!

Nice place and they did a good job, but took me 30 minutes after my appointment time.read more

Ladies are nice . The owner doesn't have feelings. If he sees a customer not happy, try your best…read moreto fix the situation. He didn't care and did not want to deal with it. In my situation, The lady employee had empathy and worked to make me happy. She deserves a raise and pay her to teach customer service to the male owner( he's so rude) . I'm big on customer service and he disappoints Pricey here But place is clean and quality is good.

The facility is lovely and staff was kind. I popped in on a Sunday afternoon without an appointment…read moreand they were able to accommodate me immediately. I tried to book online but the website took me to an out of state salon. If you don't have an appointment and can't get in, there is no waiting area. My polish unfortunately came out super bubbly, my cuticles look the same and I have major chipping less than 24 hours after. The color I chose was almost empty and they took it in the back part way through polishing- not sure if they thinned it out too much or what. Perhaps if I had done dip/gel the experience would've been different.

If you are looking for a place to get quick and quality gel or acrylic nails this is the place for…read moreyou! Si Si did a custom set for my wedding on my hands and feet from images I found online. Not only did she create beautiful artistic designs within hours but they lasted not only through my wedding but through my honeymoon and weeks after! Still so amazed at how beautiful they turned out!! Thank you Si Si!!

10/10 Tim was by far my favorite and I would recommend coming here they are very personable ,…read moreambiance was nice