I was recommended to this spot by a friend so I was excited to try it out. Thanh Do (hopefully I'm right) did my deluxe pedicure with gel polish and she did a phenomenal job. She was gentle, but very precise and I was comfortable the entire hour. There was another lady who brought me the color I chose and did a swatch of the color I picked and a similar- and I ended up choosing the other color she brought. I thought that was nice of her to do, since most places do not typically do that. The shop looks spacious and clean, with many nail techs ready to take on customers. I did make an appointment, and even after checking in I was asked twice what I was getting done by techs or managers that did not complete my service- which was confusing. Overall my service was great and hopefully I will be back again in the future :) read more

To start off, I'm not one to complain, and the place itself is actually very nice, but unfortunately, this is how my nails ended up. Within the first 7 hours, one of the pearls had already fallen off. By the next morning, the second one was gone. Now, two of my nails have completely fallen off, and I don't even know what to do. To make matters worse, they charged me an extra $25 just for the two nails with the pearls and the two butterflies. I really had high hopes for this place; I genuinely hoped it would be different from the others. But unfortunately, I will not be returning. I'm so sorry, but this is my honest review of this place, and I couldn't be any more honest. How can you love a place where you paid over a hundred dollars to get your nails done, only for them to fall apart and lose the pearls right away? Honestly, the only thing I want to do now is never go back there." read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

Quick and convenient service, but unfortunately my experiences have been inconsistent. During a manicure, I specifically requested that my nails be filed into an almond shape, but they were cut instead and ended up being different shapes and lengths. When I pointed it out, I was told that my fingers were crooked and that was the reason my nails looked uneven. However, another salon later confirmed that the issue was due to the filing, not the shape of my fingers. I also noticed that pricing seemed to vary from visit to visit without a clear explanation. For example, I paid approximately $65-$70 for a gel manicure with gel removal on one visit, but was charged $90 for the same service on another visit. Additionally, on a separate visit, both a friend and I requested that our toenails be filed rather than cut during our pedicures. Despite our request, our nails were cut anyway. Overall, the salon is quick and efficient, but attention to client requests, consistency in service, and pricing transparency could be improved. read more

I have been to nails on Neil about 4 times now to get a pedicure. I have always had a welcoming and amazing experience. As soon as you walk in the door you are greeted and walked through the sign in process. They have always gotten me right in without an appointment. They give you water and make sure you are satisfied. When my roommate and I went this week to get our nails and toes done for her wedding, they were amazing and did both of our services at the same time. 4 staff for the 2 of us. Great place! read more

I went in as a walk-in and was immediately greeted, they asked me what I wanted to get done; and originally I wanted to get an acrylic set but then changed it to a Gel X set. My nail artist Mia Lee was AMAZING, she helped me with what I wanted to get done and even told me the difference between acrylic and Gel X she was super helpful and patient with me. She took such great care of me and I will definitely be back again!! read more

Nails On Neil - Gel X - Medium Nails - Nail Salons Near Me - Columbus, Ohio

Hien does an excellent job at pedicures! I highly recommend going to him. The shop is very clean, luxe & chic if that's the vibe you're going for. Workers are kind and friendly. read more

Nails On Neil - French tip pedicure - Nail Salons Near Me - Columbus, Ohio

I 10000% recommend nails on Neil! The building is a gorgeous, clean and friendly atmosphere. The owner Hein is so wonderful and patient. He treats his clients like family and is truly the best. I recently had an incident at work where I ripped my nail all the way back into my nail bed. The next day he saw me and glued it down to try and give me some relief from the pain and did not charge me a dime. This past week when I came to him for my regular appointment he took an additional 40 minutes on the nail to try to fix it. He took off the dead nail so gently it didn't hurt at all. He then rebuilt me a new nail where I was missing one. I have attached a picture. The attention to detail and patience is unmatched anywhere else I have been. Everyone in the Columbus areas should come support this beautiful business. read more

Nails On Neil - The fix right after - Nail Salons Near Me - Columbus, Ohio

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Hien added to my nails to make them pop, they look so great! I went off a design and they look even better than expected! Everyone here is so nice I highly recommend. read more

Nails On Neil - Nails! - Nail Salons Near Me - Columbus, Ohio

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Nice clean and very professional . This is my second visit . They were not busy so we were seen right away . Quality service and clean environment. read more

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I went in today and I have some health problems. It's hard for me to sit still I went to Angela. She's kind empathetic superb at her job. A lot of fun. I love this place. It's clean as a Pin. read more

I had an appointment for 12:00, waited over an hour and didn't get to a chair until 1:00. They let two walk ins go ahead of me. My nails are not smooth, super bumpy and uneven. The people were nice and we had some laughs but not satisfied with how my nails turned out after the wait and price. read more

Hands down the best mani pedi spot in Columbus! This is my first visit to their née location and it was gorgeous. Big, airy, roomy, great decor and design and fun shows on. Amazing selection of colors and brands. Easy to understand menu and was able to take me as a walk in. Fantastic and expert mani pedi. Kudos to the team there and can't recommend highly enough. I miss you over on Neil but worth the drive. read more

Nails On Neil - Mani - Nail Salons Near Me - Columbus, Ohio

Very nice inside! Employees are friendly, service was a tad slow, but it was nice to relax a bit. This place is right by my work and I plan on coming back. Pricing was good! read more

Nails On Neil - Pedi view - Nail Salons Near Me - Columbus, Ohio

Great experience. Made an appointment and taken on time. They have a variety of nail options such as gel polish, and TAP polygel. Very efficient, tons of colors, and left with nails looking great! read more

Nails on Neil moved to a bigger, more impressive location on Olentangy River Rd, near the corner of Ackerman. Four of us went in last night for some well needed pampering during their soft opening. Hien of course rolled out the red carpet for us when we arrived. He always make us feel so special. I see him do that for all his customers. It comes off genuine. He truly appreciates each of his customers and makes sure that they are aware. There is a wall dedicated to regular (not gel or dipped) nail polish colors. The wall is so beautiful and impressive. If you can not find the color you are looking for on that wall, then I believe that the color may not exist. Checking out the wall alone is well worth a visit in to Nails on Neil. We hopped in the new luxurious pedicure seats and I was transported to heaven. The massage chairs actually hug your body, making you feel so relaxed. You have the ability to control the type of massage, the range, and the intensity. It was extremely relaxing, a welcome pleasant surprise. I went with the deluxe pedicure for $55, which after finishing the relaxing pedicure seemed completely a fair price. All four of us were wow'ed with the new location. The amount of space. The plethora of nail polish colors. The customer service. And our beautiful toes after the pedicure. Trust me, we will be back many times. Please do me a favor, if you are looking for a nail salon, check out Nails on Neil. Tell Hien, Fawn sent you. He will take great care of you. And they will have the nail color you have been searching for!! read more

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called in to make sure they could do what I needed they insured that they could upon arrival I showed them a photo of what I wanted. They also ensure that they could do it. I left there with nails that look absolutely nothing like the picture that was shown and still charged $75 for my nails and they literally look like a three-year-old did them read more

Nails On Neil - What I left with..... - Nail Salons Near Me - Columbus, Ohio

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A wonderful place to get self care! Van did an outstanding job. I was overjoyed by his special kindness. A woman who parked next to me had her car die and my car was in the way for her to be jump started. I told her I was almost done, but Van volunteered to run out and move my car. What an awesome act of kindness. His pleasant personality and smile also made my day. I got the luxury pedicure and it was well worth the money. My feet look great and included a foot massage which was relaxing. read more

Nails On Neil - Self care is amazing at Nails on Neil! - Nail Salons Near Me - Columbus, Ohio

I have been here once or twice in the past but decided to head over again because I was in the area and in need of a balance. It was late afternoon on a Thursday. I was greeted and seated and they got to work on my nails immediately. I went with a bright purple matte color, which I ended up really loving. The nail tech did a good job straightening out one of my nails that had been shaped at a slight angle at my last balance, which I appreciated a lot. The final shape didn't end up being as precise as I would have liked, but it served my purposes fine in a pinch. One thing I didn't love is that the nail tech I went to does this weird thing which I remembered from the last time I was there as he did it, which is that he drills your real nail edge down on the underside so that it's flat underneath the nail. I understand it definitely helps it not to catch so much dirt, but it also thins out your nail. I think if I go back I will make sure to mention that before it happens again. Otherwise, it was a good experience and the salon is clean. Definitely worked out fine for being in the area and getting it taken care of in a rush. read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

I went here for the first time last weekend. I called same day and got RIGHT in for dip powder manicure. I literally love my nails and Vinnie!!! Absolutely making another appointment with him when I need a fill!! I have tiny nail beds to work with, and I've been working on not biting! Vinnie made me look like I have beautiful nails read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

Just awful. I called to schedule an appointment, was told they had availability right then and to come over. I did so, all the seats were full for waiting. I was off to the side for over 40 minutes and still never got service. If you're full, just say so, don't lie about it. Most salons are closed on Sunday, I could have tried somewhere else if they weren't liars. read more

Used to go to the old location (Neil Ave) pre-covid but really haven't gone anywhere for a pedicure in a long time. From what I remember on the prices at the old location were cheaper than they are now. I went in for a basic pedicure the total came out to $41. Overall the new location is nice, open, and very clean. I made an appointment online just in case but there wasn't too many people when I got there so they got to me pretty quickly anyway. Overall I think they did a pretty good job! Took their time with the service and it was worth it for me. read more

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My balance was $30 higher than my regular salan. The overlay was so thin a nail broke after two days. Three started chipping and breaking within a week. I will never go back. Operator talked on phone most of my appointment read more

I went in with my boyfriend for both of us to get routine pedicures. Boyfriend wanted a basic pedicure... I did too until I was pressured into a deluxe pedicure. The price they had listed for a basic pedicure was $35. The price they had listed for a deluxe pedicure was $45. The total came out to be to be $107. (without tip) No explanation of the up-charges or anything. I'm pretty upset and I will not be returning. I don't think this is an honest business. read more

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If i could give no stars i would. i stopped in to get acrylics two days ago and i got rushed to a seat not long after. the lady didn't even ask me what i wanted and pretty much started going ham on my fingers. she didn't even file my nails properly and was done very sloppy. she shaped my nails by only cutting them with a nail clipper. she literally was talking to her boyfriend on the phone whilst doing my nails and asked me to pay before she even finished. my acrylics look like shit they are wide/uneven/thick and the nails on my right hand look very obviously bigger than the ones on my left. read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

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Great place, very clean, very friendly staff. The owner did my nails and was very friendly and helpful, not to mention he did a great job! Definitely would recommend to everyone! read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

Ummm please see pics :( same for right door as well. It kind of smelled. They do provide bottled water. read more

Nails On Neil - Not cleaned up, at all. See 4th and 5th. And cuticles. - Nail Salons Near Me - Columbus, Ohio

I have been going to Nails on Neil for years!! I will not let anyone else besides Mai touch my nails. She is legit the best. My nails & cuticles always look great and my mani/pedis last forever. If you have never been, you shouod defnitely check them out. read more

Take your money elsewhere. I got my nails done on Sunday. When I left I noticed that almost every nail was crooked. I called and asked if I could come back in to get them fixed and was told to come back in on Tuesday at 10:30. I arrive at the salon and the tech refused to remove the nails and redo them. Without saying anything she got up and went to the front to give me a gift certificate after removing the color from ONE nail. I politely told her I didn't want a certificate I just wanted them fixed because I was leaving for vacation the next day. Again, without saying anything she walks to the back and comes back with cash and just hands it to me. EXTREMELY unprofessional. read more

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I've been frequenting Nails on Neil for years. Last Monday was my first time since they moved into the new space. I had a gel manicure and pedicure done in advance of a wedding on Saturday, at which I was a bridesmaid. The individual doing my nails took their time and everything looked great when I left. Unfortunately, by Saturday, the manicure chipped and peeled off. The nails were completely smooth and didn't have any residue under the polish. In the past, I've had gel manicures last up to 3 weeks. I will continue to visit this establishment with the hope that this was a fluke. read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

I have been going here for about 3 years. Lately, it has gotten pretty bad with customer service and nail quality. I went a few weeks ago and when I went to pay, their credit card machine wasn't working so they made me go get cash at the ATM next door. The ATM was not my bank so I was charged $4 for using it. When I told the women at the counter what had happened, they just said sorry and told me how much the manicure was. I was so livid I did not tip my usual percentage. This past time was a deal breaker though. I went Friday, they were busy and had a wait. I wanted a color and when she pained it, I realized I didn't like it and asked if I could do another. She uttered something under her breath and then grabbed a random color and stated using it! I had to tell her 3 times I didn't want that color and she was visibly annoyed. The owner was yelling at her and I could tell he was annoyed I was taking so long. My nails are bubbly and look like crap. After all of the years going there, I will NEVER go back!!! read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

I have come to this salon before and was very happy with my service but there have been some staff changes and the nail techs and service that I have had since then is way sub-par. The colors of the dipped manicures are so disorganized the gumbled that I almost want to walk out after looking at them. Also, the nail tech that I had last time, missed parts of my nail with the dipping powder and only after I pointed them out, did she start to press powder into the holes near the edge of my nails. I have heard that they had recently raised prices as well and the to be moved around to 3 different chairs when I make an appointment that don't even honor, is not work the prices that they are charging. I will gladly drive to A+ nails in Polaris before going to Nails on Neil ever again. read more

I've been going to Nails on Neil for years. They're work is always amazing. The customer service is unmatched. When I have messed up or broken a nail, they fix it without charge. Can't wait for their new location to open! read more

Nails On Neil - Nails - Nail Salons Near Me - Columbus, Ohio

You get what you pay for. Not very good, but I had only paid $40. I had stopped in to get my nails done and I had noticed that the lady doing my nails did not touch up my cuticles at all. I wish I had said that while she was working on it, but once it was all done I was told I would have to pay for a manicure as well for them to touch up my cuticles. The result was pretty subpar, the acrylic tips was pretty uneven, I kept asking to re-file them down/more roundish, but this ended being the end result. All in all, you get what you pay for, it was pretty cheap, but the quality is pretty low. read more

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Lol comically bad. But not laughing bc getting your nails done hoping for them to look good and spending money for shit is not funny. Quick careless pedicure which wouldn't be a big deal except for the fact that the lady was making fun of/imitating another client there- so tacky. My acrylic nails are so bad I thought about walking out. My pointer finger is legitimately crooked. I told her it looks crooked and she said she knows but did nothing about it- if you mess up you should fix it. Terrible shape. I have an event tomorrow that my nails will now look like shit for but at least the black cover hides how gross they are Pissed. read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

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I wanted to just kick back and relax and enjoy a pedicure but I've never had a quicker pedicure than this. I sat down at 5:20pm and was out the door by 5:50pm....it was so rushed and the place wasn't even crowded! They closed at 6pm and I had a 5:30pm appointment and even got there early. Highly disappointed after a day of looking forward to a pedicure. Slow down, geeez read more

Horrible service they basically ruined my birthday I asked One worker to do A simple French tip with different colors she suggested some ideas and I thought she was a professional but guess not I did not like my nails told her I did not like them she told me to pay and she'll change them ok then she wants to charge me extra !! this business is just money hungry and they don't care about their customers they just want your money they will charge you for low class and cheap design read more

Nails On Neil - Not Cute - Nail Salons Near Me - Columbus, Ohio

I made a reservation for a 12 PM pedicure on 2/25/2024. I walked in 8 minutes early and was asked if I could wait. I said, "Until 12?". No, until 12:15. I said, "No, why would I want to wait when I have an appointment?" Just like every other nail place, they want to take all the walk-ins and make people who plan ahead just wait around all day. I will not be back. read more

I tried this place for the first time this week and overall had a great experience. It was busy, but I was able to get in quickly without an appointment. The nail technician I had cut and shaped my nails great! I was being a bit picky, but she did exactly what I wanted. My only complaint is that I noticed the salon start to get a lot busier before I got polish on my nails. The lady seemed to start to rush as more people came in. The polish still looks great but a few of my nails aren't covered completely and I didn't notice until after I'd left. Overall though, I was impressed with the experience, and I probably will come back! read more

Nails On Neil - Nail Salons Near Me - Columbus, Ohio

BEST nail salon I've ever been too, period!!!! The service here is unbelievable. The owners work so hard, are there everyday. They're so friendly, & so is everyone that works there. Even better, they're all amazing at their job. There is NO comparison to any other salon in Columbus, or anywhere else!! You honestly can't find another place like this. Their shop is super clean, they have every color you could ever want...they even give you a complimentary bottled water. Please, please, please check this place out- you'll never go anywhere else!!! read more

Nails On Neil - Dip mani - Nail Salons Near Me - Columbus, Ohio

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I came here for the first time this winter and had a nice experience. My nails looked good, the polish lasted for a long time, and the nail tech was friendly and careful. This time, I got the same hard sell to do a dip manicure (I came for gel) that others have mentioned in their reviews. The tech spent most of the time making snide comments about the polish color I chose, rushed through the process and left me with bumpy, uneven nails. Fifteen minutes before you're even finished, they want to know how you'll pay. They're was no hand massage, no lotion applied to my (now very dry) hands. I just moved to town a month ago. Guess I'll continue my search for a regular manicure place. read more