I started out with Bi as my tech and I've been going to him ever since. Bi and all of the staff there are incredibly warm and welcoming every time I go. Its a fun environment. Bi is the most gentle tech I've ever had. They will have my service for a long time! read more

Im giving them 1 star on my because the guy was so sweet! However my nails are horrible! I paid $110 (at first he said $145 NOT) and I literally want to cry! read more

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The service was wonderful. The front desk person was super helpful for my first time visit. I was offered refreshments while I had my pedi. My nail tech, Vicky, was so nice and friendly and did an amazing job. I will definitely make this my new nail shop! read more

They took their time and did a good job. The spa was clean and there was a large selection of gels and colors and styles to choose from. I very much enjoy my experience. read more

The spa is clean and the staff is very kind. They have you wash your hands when you arrive, before you touch the nail polish display. I did a spa pedicure for $48 with Jay. He was very good with fine detail, made sure I was comfortable along the way. I will make sure to book with Jay next time. read more

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First visit. Received a Spa Pedicure. Tram was my technician and she was fabulous. This was the best pedi I have had. Done searching. All future pedicures will be here! Thank you Tram. read more

The best nail salon I've ever been to! the entire staff is friendly, professional, talented & wildly hospitable! Each staff member is knowledgeable in their craft & eager to make sure you leave looking lovely! read more

First Nails & Spa - Nail Salons Near Me - Westerville, Ohio

Called and made an appointment for 5 to enjoy some family time before moving overseas. They were able to accommodate all of us at once. We had a great time and our nails look ahhhmazing! read more

First Nails & Spa - Full set with gel - Nail Salons Near Me - Westerville, Ohio

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I'm so glad I found this nail salon!! Tina took time to make sure i had a color that was perfect (probably tried 4 before getting the right Barbie pink haha) and my nails lasted forever! Reasonably priced, quality service, and nice vibe! read more

I just received a FAKE confirmation email from this company with a FAKE time and a FAKE appointment. Ironically, I do have an appt with my real pedi professional roughly within 15 min of the scheduled date/time and it felt odd but I confirmed out of trust. Texted my pedi professional asking if this was him to be advised it WAS NOT and to please dismiss. I did start out happily at this salon in 2011 and there were good people. Those folks have since moved on and THIS is how the new owner baits to treat their customers? Are you KIDDING me? Not cool and I'm extremely disappointed. Work with me. Offer to reach out and see if you can win me back (you won't sorry not sorry) but be a PROFESSIONAL about your business practices. How dare you use legacy CUSTOMER INFORMATION to bait and generate your business. I'm forced to rank with a # of stars so I did. That still won't stop me from providing my thoughts on other review sites. Stay away! read more

My first time experience at first nails was amazing. I was greeted instantly, and they also started working on my nails even though I was early for my appointment. Over all the building was very clean and relaxing. Tina rocked it look at her beautiful work!! I will be going to her for now on. read more

First Nails & Spa - Nail Salons Near Me - Westerville, Ohio

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Large salon with a calm & quiet atmosphere. Loved that they have someone assigned to answer the phone and take payments so that my services were never interrupted. Appreciated that I did not have to make small talk the whole time, and could just relax. Did a very nice job on my gel mani/pedi! I will return. read more

Everyone is always very welcoming & services are consistently great! I hate going any

Went here today for first time with a friend. We were able to get in right away with appt time, no wait. The place is super clean and a very friendly welcoming staff! Pedicure was fantastic . Will be back again!! read more

I am always so reluctant to try new places however I took a chance and am glad I did. The staff were friendly and the shop was clean. My daughter and I were both very satisfied with our nails and pedicures. I also got my eyebrows waxed and they were done quick and look really great! I will definitely be back!! read more

First Nails & Spa - Nude Ombré Full Set - Nail Salons Near Me - Westerville, Ohio

Great service! The pedicure was amazing. I messed up my polish and had to return and they took care of me without question. I will most definitely be back again for my next pedicure. read more

I was very impressed with their standards of cleanliness and attention to detail. I had a basic pedicure but included a leg massage and hot towel treatment which felt great. read more

First Nails & Spa - 8 nail stations, 8 pedicure stations - Nail Salons Near Me - Westerville, Ohio

The hubby and I went here for Date Night and we were not disappointed. Honestly, I feel like it was the best pedicure that I have ever received. The staff was so friendly and hospitable and the place was very clean and well taken care of. We will definitely return and that is saying a lot since it is a little bit of a drive for us. read more

I've been going here for a year now and everyone is fantastic!! Wouldn't wanna go anywhere else. Tina and her staff are fantastic and always so friendly read more

First Nails & Spa - Gel Manicure - Acrylic Nails Balance - Nail Salons Near Me - Westerville, Ohio

Over all this shop is very clean, I liked that the pedicure bowls had liners. I went in for a pedicure around noon they were not busy but they weren't very friendly. As for the pedicure I got done I've definitely had better, the paint job need another cot to cover the nail. It was a basic pedicure and not one of their more expensive ones, so I'm curious if they get more coverage for the money. A good chance I will not be getting this service again here. read more

Honestly my experience while there was pretty good. Everyone was really nice - however I clearly got there late and wish they would have been upfront that they didn't have the time to get to my nails. Instead the manager rushed the lady doing my nails (she even said she felt like they were rushing her) to the point where it was done so fast the paint bubbled up. So now I have decent shaped nails but the paint looks like I did it myself which sucks because I paid for it. Overall the place was clean and everyone was really nice. But I most likely won't go back because I don't 100% feel like I got what I paid for. read more

I loved the manicurists and they did a wonderful job and were very friendly. The place was nice, relaxing and clean BUT... My mother bought Groupons for us in 2011 to receive express manicures here and we accidentally let the Groupon expire. The Groupon says "face value never expires" which was ONLY $9.00 each Groupon. We mentioned this before the manicure and the manicurists weren't sure about it and would have to ask the owner at checkout which was fine. Well at checkout we gave them our Groupons and the Manicurist proceeded to ask the owner who at the time was doing a manicure and was in view and earshot. She was very rude to her manicurist and had a nasty look on her face and a horrible attitude about a simple question that we weren't even arguing about. We just asked if we could use them since it says the face value of ONLY $9.00 never expires. The owner sent up her manager who was also kinda rude and bluntly said to us "we cannot accept these" and argued with us about how they wouldn't honor them. Even though they coped such an attitude, and pissed me off with the behavior, I never said an argumentative word about it. I got a Gelish manicure which was $42, they made of money off of us. We wouldn't have even come there if it wasn't for the Groupon. If your reading this owner/manager...was $9 worth losing two new customers? As an owner/manager you need to stay calm and friendly about a situation and not get so pissy, especially in front of customers! I can't imagine how you act in a situation were the customers are actually arguing back. I hope you treat your employees nice atleast. Just CHILL! I am a laid back person, and would have been fine with a simple "sorry, I can't accept these" and would have been a return customer. Disappointed! read more

Skip this place and RUN to the nearest salon in any direction. I guarantee it will be world's better than these people. First, the "new girl" that was going to do my manicure decided that she could also do a shellac manicure when I changed my mind after an unsolicited sales pitch from the nail tech walking by. Unknowingly, I was allowing her to train on the job. She said she used to do hair and always wanted to do nails (what!). Needless to say, the shellac mani was a mess with different employees flitting in and out attempting to help and correct the deformed hills on my fingertips. All the while, someone I can only assume was the manager was setting up tables in the middle of the salon and displaying cheap jewelry she was selling. Really?! Is it a flea market or a nail salon? read more

First off, who wouldn't want to be pampered, painted, and massaged? hmmmmm I would like to (raise hand). I live near this place and decided to check it out, I walked in and got a manicure for my birthday. After finding out it was my birthday, they gave me a discount (who doesn't love a discount and birthday love?!?!) I have gone back various times for pedicures and it is great! The prices are reasonable (about $30 for a 30-minute pedicure). They do not skimp on the massages, which I believe to be the most important part of any pampering, and the polish will last for weeks! They have chairs for the tikes that feature bears and princesses so moms, aunts, siblings, or whoever can bring their young ones! They also told me last visit you can rent out the place for a girls (or guys) night and they will feature snacks and music, etc.... So I may be trying this soon!!! read more

Excellent customer service! They opened the doors to me early when I broke a nail and had to fly out for business the next day. Very kind and they always offer a beverage with the services. Clean environment too! read more

I scouted out a cheap salon close to work and found this place 5 minutes away. I made an online appt same day, had a 30 minute express mani ($20) and was out the door to return to work in 45. It was $21 with tax. Lee was absolutely fabulous. He did a great job and was so sweet and personable. I'll definitely return soon for a pedi. It's a nice, clean salon and the pedi stations looked cool too. read more

I've gone here in and off since they opened! My vinyl mani from Paige has lasted over a week with no chips! I should add that I live in Chicago and take public transportation so my nails are constantly swiping etc and that I type on a keyboard all day everyday! Thanks Paige I'll be back in November with a birthday coupon in hand! read more

First Nails & Spa - Over a week and my vinyl mani from Paige is still going strong! - Nail Salons Near Me - Westerville, Ohio

This nail salon is amazing. The staff treats you so well & makes you feel very comfortable, they really take their time to give you a great experience. Jay is amazing, go get a pedicure from him!!! Highly recommend :) read more

Awesome service! First time going and will definitely be back. Payed very good attention to detail and were very kind. My nails look awesome read more

First Nails & Spa - Nail Salons Near Me - Westerville, Ohio

I have been biting my nails for 30 years and finally had enough. I had an acrylic set if nails put on by owner Benam for $35. Every 3 weeks I go back for a $22.00 balance and paint. I live the place and the staff. Always clean and friendly. They have a variety of services and the prices are great. Highly recommend!!!! read more

First Nails & Spa - Acrylic balance - Nail Salons Near Me - Westerville, Ohio

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This place seems clean with a good atmosphere. Wasn't really impressed overall with my service but my 5 year old daughter's nails looked nice which is the main reason I was there. I appreciated how they got her in promptly even though we were a bit early for the appt. I was looking for the princess chairs they had on their website but apparently they recently got rid of them. She got to sit in a regular pedi chair that had a stuffed panda bear attached that makes it more comfortable for little girls (only after she asked though). read more

My new favorite! Jay did my manicure dip and he was amazing! See you in a few weeks...

By far the worst manicure I've ever had. I didn't have time to have her redo the polish, that by the way I could have done better myself. Which is ridiculous since that's why I'm paying someone to do it rather then do myself since it should looked better than what I can do on my own! So tomorrow I will have to completely take it off and redo it myself since I won't have time to stop somewhere else. Three events in a weekend I need to look nice for and I feel like my nails look like a child painted them... so disappointing. and when I try to explain what was wrong she just tried to hide it with another coat instead of fix it. Will never do a random place again, I will go out of my way for somewhere that does a way better job. read more

I've pretty much been to every nail salon in the Polaris area and this is hands down the best place to go. The staff is always super friendly and Sophie is the best thing to ever happen to my nails. They always look perfect when she does them! You can book online too, which makes scheduling really easy. read more

I've gotten 2 pedicures here, and they have been wonderful. The salon is very clean, and the massage chairs are so comfortable. The prices are reasonable, and I like that I can schedule an appointment easily online. Both times I've been able to get same day appointments for exactly when I wanted them. Lynn did my Express Pedicure today. It looks fabulous! read more

I got a set of acrylics with gel polish yesterday and my nails look beautiful!!! I could tell that she definitely knew what she was doing, and made sure my nails looked perfect!!! A HUGE step up from the woman I used to go to.. Who is a very well known nail tech & "highly recommended". Great atmosphere very clean and modern, the staff was very friendly and everyone made me feel welcomed. A LOT of colors to choose from! Even a lot of gel colors!! Highly recommend to anyone! The owner did my nails, and then a guy painted them for me. read more

Amazing first experience! I tried to NexGen nails and I'm in love with them!!! Will most definitely come back. Wonderful service! Nina was outstanding to work with! Great conversations! read more

I always have a great experience when I come to First Nails. The staff is very courteous and accommodating and I always receive superior service. I've been a customer for almost four years! read more

My gel nails always look great and never peel or chip off before the two week time period they guarentee them until. They have a very wide assortment of colors for the gel nails. The 'mood' color changing gel polish is my favorite! The salon is always clean and orderly. Thanks for always making my nails look perfect! read more

I absolutely love this place! Good prices, clean facility, wonderful service and the staff is amazing!