Amazing service. Nice ambiance. I've had brows and lashes done many times in the past 12 months and…read moreI've always left very satisfied.

I've been going here for about 3 years and I always go to Susan. She does an amazing job at eye…read morelashes and eyebrows. To me she's the best one there. I never had any problems. It's a very nice and clean facility. I really enjoy the music and the window views. It would be nice to have some kind of refreshments while the customers waits but beside that, this is the best place in Columbus to go for an R&R. Plus it's affordable especially if you're on a budget like myself.

I just moved to Ohio from California. I was told by friends, they highly recommended this Salon,…read moreso I decided to give it a try, and behold to my amazement, it was a great recommendation. Just a few words....I love this place !!! I used to have my full set of lashes done at another salon but they were getting to to expensive for me. Karen is the one who does my full set of lashes here and she is great at it. She's awesome! I also get my hair done here. Its hard to find a salon that makes you feel so comfortable. , This salon also has a very comfortable , professional and a great atmosphere. (Prices are great !! ) They make you feel like your at home. I highly recommend this salon to everyone..... Also try booking ahead of time, she is constantly booked..... Sincerely. Victoria Isabella

KIY Lash Artistry made my day! On my first and certainly not my last visit, Isai tinted my…read moreeyebrows, my eyelashes and 'lifted' my eyelashes. Let me just say, they look OUTSTANDING! He was so very knowledgeable and professional. The space itself is beautiful and calming. I highly recommend KIY for all of your beautiful lash desires, including lash extensions. I will NEVER go anywhere else. A great experience!

First time visiting. Vibe was amazing Exceptional service eyebrows look great will be back!!read more

to start the lady that was doing my eyebrows was chewing gum loudly with her mouth open while doing…read morethem, popping bubbles all up in my face very unprofessional.next when i went to pay they charged me double and then continued to say if it charges twice you can always come back, saying that it didn't charge me double when I was literally showing them it did.

I love this EWC so much. After experiencing a few different locations around Columbus, this one…read moretruly is the best. Everyone is so nice and compassionate, you can't help but feel welcome right when you walk in! I highly recommend Gina! I have been going to Gina for almost three years and plan to keep going to her for many more! Gina is incredibly kind and very personable. During my first appointment I was so nervous, but Gina made me feel so at ease. She talks with you like a friend who has known you for forever and it is so comforting. Gina is not only super friendly, but her work is amazing! Every time I leave I am always really happy with how the appointment went. Gina is also really knowledgeable and helpful when it comes to how to care for your skin in between appointments! I will never go to anyone else! Thank you, Gina

I have been going to the Bethel Rd location for years and Niha is wonderful. Recently, more office…read morestaff was hired and the appointment was booked for the wrong day. Luckily, the wrong day was AFTER the day I thought it was scheduled, so payment for a no show was not an issue. However, it was an inconvenience. No apology and no offer to perform the service even though a waxer was sitting up front. My high rating is for Niha

I've been a loyal client here for three years. When my longtime stylist left, I switched to a new…read moretechnician who is talented, but my retention suddenly became very poor. Within five days of my last refill, I was visibly missing at least half of my lashes, with full fans falling onto my shirt. My stylist and I had been trying to troubleshoot together, so I went in simply to show what was happening in real time ,not to ask for anything free. Instead of being met with curiosity or problem-solving, I was immediately lectured about aftercare, interrupted multiple times, and spoken to with an attitude. I was pressed about whether I washed my lashes three times a week (it was only day five), and when I tried to explain what I was experiencing, I was told to "listen" rather than be heard. Then I was informed that because my stylist wasn't present, I wasn't eligible for any kind of consideration by her and that complimentary fixes are only offered within 48 hours of application. At no point did I ask for a free refill; I simply wanted someone to look at what was happening and help determine the cause or document for my stylist who wasn't present. Instead, I was treated as if I were trying to take advantage of the salon. This interaction should have been handled very differently. If a client is experiencing unusual shedding, the appropriate response is to document the issue, take photos, and follow up with the stylist and manager not to scold the customer or dismiss their concerns. For $180 plus tip a month, I expect basic professionalism, respect, and a clear escalation process when problems arise. Unfortunately, this experience made it clear that those things are not in place, which is why I ultimately cancelled my membership. Potential clients should be aware that if something goes wrong, you may not be treated with the care or respect you'd expect.

Jewell was so helpful making sure I understood the process, my options, best practices for…read moreretention, and did a fantastic job making me feel comfortable with her knowledge and customer service / attention to detail. The process itself was painless and I even took a nap I was so relaxed! My lashes have never looked better and I will recommend Jewell to any of my friends next time they want lashes. Great experience overall!

I took advantage of the special...get a free haircut with a color and I'm glad I did. It saved me…read moremoney and Anay did a fantastic job. I've never gone to her before. So I explained how I normally get my haircut and how I wanted my hair lighted. she listened and followed through perfectly. My hair looks great. Thanks Anay!

I visited the new Kenneth salon at Hilliard OH and Stephanie was great the experience with Japanese…read morehead and scalp treatment was amazing. I am looking forward to schedule again. Amazing scalp treatment that is great treat for hair.

Got my eyebrows waxed this morning with Top Knot's esthetician. Katie did an awesome job on my…read moreeyebrows this morning! She helped me decide on two different shapes, and absolutely nailed the one I chose. I don't know how she did it- but the waxing itself didn't hurt, and I wasn't left with what normally looks like hot pink eyeshadow. On top of all, she is super cool, played awesome music and had me in and out! Along with the waxing, Jade, the salon owner, has been doing my hair for a few years now. She always leaves my hair looking so amazing and feeling/looking healthier than ever. From the hair treatments, to the color and cut, to the styling, she does a great job and makes 4 hours feel like 45 minutes. Jade is a great conversationalist and I always have the most fun. Top Knot Hair Co. itself has the best aesthetic, and is decorated so beautifully! I am ALWAYS so blown away when I leave here.

Great place! The entire staff is talented, motivated and professional. The facility is clean easy…read moreto get in and out of, good parking. I highly recommend for women, men and kids!

Fab is my go to place! Eca Lit is my girl and she is always so amazing! She is super accommodating…read more I get acrylics and she is so good at nail art. She is also super friendly. Every staff member is super sweet and the vibe is so relaxing!

More than disappointed. I've been here many times and never had an issue. I got my nails done 2…read moredays ago and today most of the polish has already come off. I don't know what products they use but some improvements need to be made. The workers are really nice.