Eun is the groomer that initially was great and has subsequently done poorly 3/5 total times I've…read morebrought Mochi into this PetSmart. The grooming sessions have been rushed and always like they were done last minute and so sloppy. Today I brought him on the dot for his 2:30pm appt and he was taken in back at 2:45pm. The drop off seemed reassuringly thorough because it was supervised by Alex the store general manager and we spent 15m selecting the length and my requests. He stated that Eun was fast and Mochi would be done about 4:30pm. I returned at 4:30pm and was told they needed another 30m. He wasn't done until 5:45pm. He was trimmed by a razor, but none of my requests were fulfilled. His legs were not stove piped (see the summer lawn pics) and his ears were too short and uneven, s well as prts of his jawline, the face was sloppy and uneven, and WORST of all his private were nicked. If I had noticed that in-store, I would have gone off. As it was I was beyond furious and needed to compose myself. Look at the pic of his poor penis. JFC what the hell.

Excellent location. Staff is very kind , and Pet Grooming did a Great job with helping me trim my…read moreSwiss Shepherd's nails. He is very sensitive and a drama Queen and not once did I hear him cry! Nicolette was excellent. The entire staff is very kind and informative: . Highly recommend this location anything pet related and Grooming ! I'd like to give 10 stars!

Thank you so very much for your great dog treats Vicki! Daisy, who has a very sensitive mouth and…read morestomach is in love with them. I am so happy to know that your dog treats are made chemical-free and LOCALLY! You were so kind to my parents by dropping off their order, we really appreciated it. We will for sure be placing future orders! I agree with Lizz and Larry. Zeke, I have know doubt your dog was ill, and I hope he or she is better. However, I would think that Vicki and Cooper's Way would be held quite liable if she was promoting her products as chemical-free, but was then adding them. She is an honest person with a huge heart for animals and I doubt she would be doing that. My dog, Juan, has been gobbling down these treats and is doing just fine!

I have 3 dogs that we'eve rescued from the Animal Welfare League so, we are very big advocates of…read moresaving pets. Vicki of Coopers Way LLC is such a caring, honest individual and I love that she has made these special treats for the canine community that are made with REAL meat and no preservatives. I'm sure all of you have heard about products imported from China and how they have either made our pets sick and in some cases have contributed to their death. It is such a relief to know that there is someone who is local that is making a product that is healthy and contributes to the health and well being of our pets by insuring a safe treat to give to them. Thank you Vicki for making these wonderful healthy treats for our dog family members. P. S. They wait by the cabinet that I keep them in and just keep watching for me to open the cabinet. Murphy, my black lab mix I'm sure is watching so he can learn how to open the cabinet himself and get the treats!! They all love them.

Wags on Willow is the best small business pet shop! You can tell just from their adorable logo how…read moremuch they care about the pets that come into their shop. Wags does dog grooming services, as well as Cats! They have a unique selections of natural dog foods, treats for your pawed friends, and emergency supplies you may need. Their front display case has the cutest cookies and pup-cakes for special occasions! Mary, the owner, is such a friendly and honest woman, and her employees do their best to make your dog or cat comfortable and looking top-notch! It may be difficult to make an appointment, they are always busy due to such loyal and satisfied customers! My Matilda loves going to get a bath and cookie afterwards. They treat her like the princess she is! While you wait, check out the awesome shops in the area, or stop by Stormys Grill and Tavern for a drink or Beyond Burger.

Wags on Willow has some very good groomers. However be very very careful about scheduling. Website…read morescheduling NEVER works properly so make sure you call. We were having guests so we scheduled grooming the day before they arrived. We scheduled 6 weeks in advance! About a week before I got an email that only one dog was scheduled so I responded by explaining I scheduled BOTH dogs. No response. I assumed they fixed it. When I brought the dogs the very terse person at the front desk was totally unhelpful. She actually asked me to PROVE that I sent emails and argued with me! I'm not arguing with anyone and so I left and had to find another option. In desperation I went to Scent Hound and they were willing to help me even if their groomer had to stay later!! And they did an amazing job. PLUS they removed 2 mats instead of merely cutting them out. And the front desk person was delightful. I was lucky to have found someone who could help. Additionally there is a person in the lobby who is training dogs. One time when I arrived I was told I had to stand in a certain place and my dogs had to be within a certain distance from her dogs. The lobby is small and there is not enough space for a customer friendly entrance. I wanted to give direct feedback on my challenges with the front desk person to the owner rather than post a review. I was told they would contact me. It's been 4 weeks and I still haven't heard. There are so many options for grooming it's just not worth lousy front desk people and poor processes. If your website is not working well then don't have customers self schedule. We will not be returning and recommend anyone think twice. There are other options.

I had a fantastic experience here. The staff was super friendly, patient, and helpful. I purchased…read morea few things for my dog and gave him a bath. The set up is first class, it was a very comfortable experience and I left buying a 5-pass to come back again. The blow dryer is awesome. My only feedback was that the water pressure was very low so it took a while. But seriously awesome! I'm excited to have this as a resource in our neighborhood, I'll be back for sure.

Big EW. I am probably one of their best customers and I bring my dogs there for a groom every 4 to…read more6 weeks and spend over $300 for both of them to get groomed, on top of the weekly visit for treats and food, and they had the nerve to threaten animal control on us because they went over the time they told me for pick up whenI had to be at my son's baseball game. My husband said he could pick up after work, I agreed to pay the late fee, answered all of their incessant calls and THEN AT PICK UP, they said they were about to call animal control. Just disgusting. I will never go there again or spend a penny there ever again as it's clearly not safe place.

Amazing staff -so helpful and sweet with the pups! The store has the same prices as petsmart but…read morewith a boutique experience! They always have sales too! And amazing return policy- I haven't needed it but they are wonderful about returning things the dog rejects! Bc you never know!

Why are you called Hollywood Feed? Did you start with doggie divas in El-lay?…read more We did not find Royal Canin brand so that was a disappointment, but we did find cute toys and treats. They offer grooming, they have a dedicated delivery vehicle, and they offer price matching. I'll bring the diva next time and let her select her own toy. Baby girl is ready for her closeup!

This is the best store in our area to buy wild bird food! Tim and his staff are very friendly and…read moreknowledgeable about birds and what kind of food to buy. The seed is of the highest quality, and my backyard birds flock to my feeders as soon as they are filled! I always look forward to going into the store because they are genuinely interested in taking time to hear about the fun bird sightings in my own backyard! You can't go wrong buying seed from this store, it's the best!!!

By far, the best, most complete supply of everything birds and people who love them need. Tim…read moreJoyce is the nicest, most knowledgeable, helpful person on the planet. I live 40 minutes away and I still go there.

It was very easy to order my dog vitamins online for pick up...and notice to pick up came promptly…read more Pick up itself was a breeze. Thank you for your exemplary setvice !!

Nikki did an excellent job - full service grooming - for my young pup. It was my dog's first ever…read moregrooming appointment and Nikki took her time to ensure a really positive experience. I highly recommend her.

I am spoiled from my original groomer of 16 years in a different state. I've now tried three…read moredifferent groomer locations in the area (this is my 3rd visit to Kriser) and I have yet to find anybody who can give my dog a good haircut. The two groomers at Kriser are very sweet & very nice but young. I had no idea that everything was a separate charge. I have an 11 pound Havanese mix dog with medium to long fur. I just picked her up & noticed her beard is trimmed uneven, her ears weren't even touched. The fur on her feet is still very long and to top it all off when she was brought out to me her harness was on wrong so that her legs were going through one hole. And she has no bows. I didn't think I have to ask for that since she got a bath & cut. My total for today with tip is $100. For that price my expectations are high. I have my dog groomed every six weeks and I am truly disappointed in the results I've gotten here

Love being able to walk in and get my dog's nails trimmed!!!! Everyone is so nice and helpful and…read morethey have amazing products!

I stopped in for the muffin man's Royal Canin kibble. They had several bags, but not the breed for…read moreMM and his niece. Too bad. That means trudging out to another store in the inclement weather.

Please do not take your dog to get groomed here. I took my dog in for a nail trim today. I saw the…read moregirl struggling to get him on the table so I went back to help. Turned out the collar the put on him was choking him so tight his eyes were turning red. I told her to get it off of him and she was like "he needs to stand up". I kept telling her to take it way too many times. I'm so livid and scared. It was so traumatizing. I also was not able to get a refund since I paid in advance.

This is our go-to Petsmart and the nearest to our home. This location also has a Banfield pet…read morehospital, and that's a particularly good thing if you have a Banfield annual health maintenance plan for your pet as my son does for his dog. We usually only come to a Petsmart to get dog food for the dog's occasional visits to our home. Our last visit here though did involve picking up some starter feeder fish (29 cents per fish, and they are used as food for bigger fish if not sold) for the kiddos as their first pets and the friendly staffer here was helpful and a fun guy. The grand-darlings were given full responsibility for daily feeding and weekly water changing and they did ok I guess, as those fish lasted a week. They are on their second batch of slightly bigger fish, and they're still alive after a month or so, so they are improving their pet owning skills. Thank you Petsmart for adequately meeting our pet needs.

I scheduled a nail and paw pad trim with a groomer I usually see here - I will not name her. I…read morearrived right on time at 1 pm today. I arrived, and the other employee who was very kind checked me in. I asked if it's with the groomer to confirm. And he said "no it's with me today." I responded "oh I thought I booked with ____." The groomer heard me say this, and I didn't realize she was at the back of the room grooming another dog as i said that, but she spoke with an attitude "it's fine I'll do it." And then she muttered something unpleasant under her breath, complained, and left the room. I just took my dog and left. I am very disappointed and upset. Even in prior visits when I scheduled appointments with specific groomers, my dog came back not looking good at all. So, it makes me confident that they never give you the groomer who you specifically schedule with. That is not fair. In my prior visits too they would also cut my dog somehow. Probably because they just gave him to new groomers who are not as experienced. I already learned how to groom him myself because of how awful the grooming department is here, but I have a hard time with his nails and paw pads. I cannot emphasize my frustration enough.