My first visit at Wag Your Tail and I couldn't be happier. Laura was very welcoming as she greeted me and Archie. Archie was nervous at first but he warmed up quickly. When we returned to pick him up, a fluffy little white cloud ran to us with the biggest smile on his face and minty fresh breath. I recommend this place for dog grooming services. read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

My dog looks great, he is happy and Laura was very nice. Only 5 mins from my house, too. read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

This place is dirty, they take forever, and I never received a call when my dog was done! Not to mention they put purple bows on HIS ears, they put the bows so tight on his poor ears we had to cut his fur off in order to get them off! He was crying in pain! Worst place ever! read more

They never answer the phone. Had my sister leave two voice messages so they can "get back" to us but never heard back. read more

If you love your pet do not under any circumstance take it to Wag Your Tail dog groomer at Oak Park Ave and Addison St in Chicago. The salon is dirty and very messy and uses harmful instruments to groom your pet. She takes your pet down to a dirty basement to do the grooming where you can't see how your pet is being treated. She causes injuries to many pets and then denies it. It's not worth the $45 to have your pet get hurt and be in pain for weeks. Very dissatisfied angry pet owner. read more

Great small shop with helpful staff. Only bad part was that they only take cash.

I have been taking my Goldendoodle Auggie for almost a year now and we have never been disappointed Laura always does a wonderful job. He smells so good and feels so soft every time I pick him up. Thank you for all of your great and hard work. read more

If your pet is your family, avoid this place. She recently forgot a poor pup in a cage for hours. The frantic family finally got him back. They groom in a filthy basement that they won't let anyone see and this place is a serious dump. It's filthy. The ones clearly states she can't juggle a business and family. Please save your babes and keep driving. read more

LAZY TERRIBLE SERVICE!!!! If I could 0 star I would. Paid for wash, brushing, ear cleaning, and tooth cleaning for my little frenchie. Had to waste my time coming back because my dogs ears were never cleaned and still very dirty. Also she was clearly not brushed and who knows if they brushed her teeth. LAZY people and LAZY work and just ridiculous they lie about cleaning a dogs ears when they were never touched. Way better options for $35 in the neighborhood. They actually do the work they tell you at other places! DO NOT COME HERE!!! Pictures are AFTER I came back to have her clean the ears and they still look like this. This place is a JOKE! Left and right ear picture and looks worse in person. read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

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Dog owners are very particular. Some are very very hard to please. Every dog is different and same for the owners. Some dogs are extremely difficult to even run a comb thru them. And dog owners expect you(groomers) to make your dog look like a show dog. And that's impossible! People need to train there dogs FROM PUPPIES to get used to being groomed if they hafta to be groomed their whole life. Don't blame the groomer when you have an unruly spoiled pooch. Just sayin read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

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This place is a hit or miss, the last couple times I showed up no one even answered the door even though it says they're open then I decided to call while I was waiting outside and no one bothered to pick up the phone so I left and took my business elsewhere. read more

They did a great job!!! My puppy looked great and smelled so good! Price was good and the service was spot on. Good job!

Checked out the yelp reviews and thought it was worth a shot. Took my poodle for a hair cut here. We went in and were told we needed a reservation so we made one and came back. We were told approximately 3-4 hours. Our appointment was at 12 and our dog wasn't returned to us until 6:00pm. She was very scared and we were told she was busy with other dogs. Isn't the point of an appointment to not be over booked? Well on to her actual cut. Our poodle now has absolutely NO hair and nothing like what we had asked for. We also asked for her nails to be trimmed and they were not. Overall a terrible experience for both our dog and ourselves I would not recommend. read more

Took my French Bulldog here for her nails to be trimmed , ear cleaning, teeth brushing & was very disappointed. She looked like she wasn't brushed, ears were still dirty & her teeth were probably not brushed. I've taken my cocker spaniel here many times throughout the years & was never disappointed but the service received today was unacceptable. 0/10 would not recommend. read more

I find it very annoying when you have a bright light that says OPEN and your hours of operation on the front door and yelp page says closes at 6 pm but you close before that. It says this establishment closes at 6 pm but this is the second time this happens to me and they are CLOSED. I drove up at 5:20 pm to get some dog food but of course I couldn't get any once again. read more

Wag Your Tail - I find it very annoying when you have a bright light that says OPEN and you close before that. It is 5:20 pm and it says you close at 6! - Pet Stores Near Me - Chicago, Illinois

These guys are the best groomers . They do an awesome job and are holistic. Love Wag your Tail........! read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

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I stopped by this store to check it out after a friend highly recommended them. I planned to make an appointment to have my dogs groomed, but wanted to check out the facilities first. What a big time disappointentment! My first reaction after walking in was very negative. The store was filthy. I should have left then, but decided to check out the grooming shop as planned. That fell through, as I was told that due to insurance reasons, customers were not allowed in the grooming area. It looks like from the other reviews about this place, the doctor who owns it really helps a lot of dogs. I find that so hard to believe when the place is so poorly run and dirty. I would not take my dogs here as there are too many other good, clean places to support. I give this place a big thumbs down. read more

I think I have been taking my giant fur ball here for about 4 years. I discovered this shop after traumatizing my big guy at another groomer in Old Irving. I have a giant cat, he's tall, he's neurotic, a bad self-groomer and a big fraidy-cat. Hence, he requires a good shaving every six months lest he look like he's becoming a Rastafarian. I have never had a bad experience at Wag Your Tail. My big guy comes out of there completely docile, a little miffed at his lion cut, but smelling great and feeling as soft as a kitten. I don't know what they do, but the cat groomer has the magic touch because not once have they commented about him flipping out on them or anything. In fact, they always remark what a sweet, quiet cat he is. They also have a great selection of natural products, and for the quality, the price is definitely worth it. Highly recommended! read more

There is no other place like Wag your tail. I have been taking my dog here for years and she absolutely loves it. I love the fact that they genuinely love each and every dog that they care for. The service provided is always top Notch. I love the fact that the products they use are natural and my dog comes back looking beautiful And smelling amazing. read more

I've been bringing my dog Waggy here for many years (Practically his whole life). I've never had any issues. A lot of times, I come here even after my appointment and Laura is still accommodating. My dog isn't the friendliest but Laura still manages to do a good job. There is definitely a reason why they've been in business for as long as they have. After reading the review written by Andrea, I think it's important as dog owners to follow our instincts. If you got a bad feeling the first time, why would you bring your pet here a couple more times? Also, saying that someone has drugged your dog without any evidence is considered slander. Finally, did you really call wag your tail a "million times" ? To be honest, you sound like someone that is really hard to please and most likely only come on yelp to say negative things about local businesses. read more

My Husband and I took our dog Saturday August 17 2019 to wag your tails for a nail trim. She has been there a few times for this. She is a German Shepard. First off the girl at the desk had to text the owner who was in the basement. We waited about 20 mins for her to come up. When she did she looked at my dog and said I don't think I could get the muzzle on her. I said I would do it and she just rolled her eyes and walked away. Then she texted the girl at the desk and told her to tell us she cant trim our dogs nails. I was so mad waiting for half an hour and we couldn't get the nails done and to top it off she couldn't tell us herself. I knew we should have gone to Pet Supplies Plus. Never again will we go there. I know a lot of people who used to go there and they wont anymore. Service is so bad. read more

LOVE Wag Your Tail!! Have been with Laura thru 4 dogs. My Rudy always comes back groomed beautifully and happy. She worked with two of my senior dogs, (Max & Maggie) with patience and kindness. Facility is clean, prices are reasonable and easy to schedule an appointment. read more

Awesome My Shih-Tzu had some tangles and it was summer so I thought hey, why not a shave? They did a good job, did all that extra stuff, and cut hair around her face perfectly.. They charged me all together (with a 5$ teeth cleaning) 50 dollars because of all the tangles she had.. PetSmart charged 50 for her plus up to 20 for tangles. Will be going here again Only took an hour! (because of shave?) Closest place I can buy my dog's holistic food too. read more

Based on others reviews of Wag Your Tail, we took our two pugs there for a nail trim, which turned into a thorough teeth brushing, bath and ... nail trim. The store is packed to the gills with treats, organic dog and cat foods and herbal treatments. The groomers were great. I am ecstatic to find a quality groomer in the neighborhood. read more

This store carries a good variety of dog foods, including Fromm's, which is what my dog eats. It is also close to my house so the convenience factor is a plus. There are a few downsides. I don't mind that the store is very small and cramped (in fact that kind of gives it the old mom & pop store charm), but it results in a shortage of space for dog food, which as all who own dogs know, dog food takes up space. I've come here to find that the food wasn't in stock - although they did order it for me and it did arrive on time. I haven't met the herbalist, but folks, an herbalist is NOT a doctor. He may provide supplements for your pets that greatly enhance the quality of their lives, and in some cases the result are such that vet visits become less frequent, but he is not a vet. Knowing a lot about herbal remedies is a great talent, and I fully intend on patronizing this business if I ever feel my dog needs or could benefit from supplements. Just remember that sometimes, there is no replacing a visit to a vet when trouble brews. read more

Great place, CHOCK FULL of holistic supplements, raw diet foods and other things for pets. The woman working here is great, and really friendly. Not surprisingly, I hung out for quite awhile, talking about . . . dogs, what else. The herbalist on staff was not there when I popped in, but I may make a return trip. Only downside is it's a bit out of the way (for me), but no stars lost for location. read more

So totally LOVE this place and the people who work here! I used to take my 2 shih-tzus here years ago before we moved away, and when we came back I hoped they'd still be in business....well they are! Happy Day! SO naturally, this is where they come to yet again. (If it ain't broke, don't fix it) My little companions always seem to be happy after their time here and always look so great! My fur balls aren't always in the greatest shape with the tangles and the fact that one loves to roll around in dirty like you wouldn't believe, well I'm sure you can imagine. Well when I bring them in here and when I pick them up I swear they would sparkle and shine if it were possible. Good job guys! We love you and we appreciate it. read more

Wag Your Tail - Pet Stores Near Me - Chicago, Illinois

Nice people, neighborhood place not expensive. My dog smelled great and looked awesome. read more

Wag Your Tail - Wag your tail - Pet Stores Near Me - Chicago, Illinois

LOCAL & HOLISTIC! I've been taking my fluffy pup to this place for many years and they always do a perfect job. The prices are decent, and they are always very friendly. THEY DO A BETTER JOB THAN THE CORPORATE PLACES AROUND TOWN. read more

I truly love the staff here. They're very welcoming and nice. My dog looked fantastic when I got him back. Coming again forever for sure read more

Wag Your Tail - My dog looks fantastic after going to this groomer - Pet Stores Near Me - Chicago, Illinois

Wag your tail is the best! I tell all my friends to bring their pets here. The people could not be any nicer or more accommodating. I have nothing but good things to say! My dog loves them, I love them! read more

Never taking my dog here ever again. It's the dirtiest place I've seen. Human food lying around. A mess everywhere. They cut my dogs wick until it bled. Lady didn't have the decency to tell me she cut my dog. I had to see it until I got home. The nail cutter they used was also dull leaving my dogs nails all chewed up. Left my dog traumatized as she left panting and shaken from this horrible experience. read more

Never finish the hair cut, my dog has hair left on his hind leg, under his chin and ears, nails aren't cut and he was there for 4 hours. This is unacceptable. I will not be coming back here. read more

I had taken my 4 year old very furry, very loving, super soft golden retriever, Dixie, to this groomer two previous times with average satisfaction, and was content to return there due to the close proximity to my home and convenience factor. I took Dixie back there this morning at 10:30 AM and was very specific with Barbara, the receptionist, about Dixie getting a bath, a tooth brush, and a nail clip, declining the over-priced (and not worth it) "Furminator" treatment for shedding that I had previously received. I received a call at 3 PM that Dixie was done and ready for pick-up. I took my 7 year old daughter (who is incredibly attached to Dixie) with me to pick Dixie up at 4 PM, after school. At first, Barbara indicated she "couldn't find" by dog, that she typically has some sort of a colored clip that she has the groomers put up on her board when the dogs are done that tells her where the dogs are located "downstairs" (wherever that is), and that Dixie didn't have one. My daughter immediately starts panicking a bit; I was worried, but calmed my daughter down as Barbara went back again to find my dog. After 5 minutes or so, she came back upstairs with what looked to be a yellow laborador retriever on a leash. I glanced down and advised her that this was not my Dixie; however, the dog immediately came up to my daughter and I and was shaking, and we recognized her as our Dixie. My dog had been SHAVED. I asked Barbara why my dog was shaved as my daughter was literally sobbing and clutching Dixie. She apologized and said that "Pedro", who she said groomed Dixie, didn't understand her instructions, which she showed me on a card. I was livid, requesting to speak with the owner, who she said wasn't there until Thursday afternoon. I told her I wasn't paying; she agreed, and we left. We have filed a complaint with the BBB; DO NOT TAKE YOUR DOG to this filthy, smelly horribly run poor excuse for a grooming business. It is truly atrocious; save your dog the trauma. read more

When my dog was very ill, I came to rely on this store for her holistic treatments. The owners were very knowledgeable, caring, sympathetic and helpful. Their own dogs have been very successful patients. Next time I own an animal, I will come here from puppydom and raise it on these products and treatments. They worked in conjunction with my vet, Dr. Julie Mayer (who is an amazing vet), and everyone did the best they could for her and for that I am grateful. read more

Awesome people own this place. About as friendly as there is. Mike (the owner) is a registered herbalist, who treats both pets as well as humans. They are very reasonably priced, and have become increasingly popular over the years. read more

I really wanted to like this place because of the good reviews and it was close to my house. I took my cockapoo there for a full groom and was really unimpressed if not freaked out by the whole experience. First of all, the place is dirty. I'm not picky and I understand this is a dog groomer so I ignored the first red flag. Then, my usually friendly puppy refused to go with the lady into the grooming area because it was underground and it looked like a dungeon. 4.5 hours later (why it took that long, I don't know) the little guy came back totally shaved. I could see the razor burn in a few places and he was itchy and clearly uncomfortable. If you have seen a shaved cockapoo, you know it is not a pretty sight. The whole affair wasn't cheap and I have had MUCH better experiences in other groomers for much less. read more

Use to take our family dog here for years. Now I have my own dog. Took her once she came out nice and clean. 3 months later my husband drops her off they make him take her collar and everything off when he drops her off and they put her on this rope collar thing which is way too loose around her neck she breaks loose runs out of the shop in traffic on Addison. My husband had to chase her good thing cars stopped for them or else who knows what would've happened. 5 hours later he picks her up they put her own collar on to loose. She almost slips out of that at breaks free of that. She is a German Shepard they should know how strong those type of dogs can be. Also I asked for a trim they wanted to shave her..yeah no...I had to explain what I meant as a "trim" still long hairs on her....at least she smells nice. Will not be coming here again. Too scared my dog will run away from them. read more

This was the first groomer that we chose for my poodle mix primarily because of the location and decent reviews. Thing were going well for a couple months until it became clear that there were not enough employees at the groomer and there was maybe one or two women doing all of the work. The work was good, but my issues began when one day I went to pick up my dog at 5 PM which was the time the groomer told me to come pick him up. There was one woman alone and she kept apologizing for keeping me which was fine, I understood. After going to the back to get my dog for me, I was greeted by a dog that was not mine and it completely concerned me thinking that she had given my dog to the wrong owners. Turns out that my dog was still in the process of being shaved and wouldn't be ready to leave for another 30 minutes. The last time I tried to set up an appointment, I was told to come in on a Friday at 12 and when I arrived there was a note on the door of a family emergency and my appointment was canceled. I understand that these things happen, but the least that the groomers could have done was give us a quick call to let us know that my dog wouldn't be able to come in instead of spending the entire morning waiting to take him in. Have not gone back since this experience. read more

I used to live further east and went to the place I love and they were wonderful! You could tell they were animal lovers and my dog was always happy to go there , happy when I came to pick him up !Then I moved further this way. I decided to give Wag Your Tail a try. Twice. last year I made an appointment. One time they were walking out the door locking it up, told me no sorry. we're closed today. They told me on my next visit that they would take $10 off my next visit. I made another appointment and the same thing happened, nobody there . I left 1 million messages on there phone no response! Fast forward a year, I decide to give them a try one more time. I brought my dog at 12:30, they said 3 to 4 hours explained what I wanted. so I gave them a call in about 3 1/2 hours, no answer twice. Second message I told them I was just going to show up. Then it's 5 o'clock, they're still not done ! They tell me 20 more minutes, and I looked at them and said why? She said OK 10 minutes. so I waited, they bring my dog up from a basement you don't have a view and of. My dog was walking in circles, wouldn't let me put his collar on him, was skitish and nervous, just very odd! I get him home, he's been passed out ever since it's now 9 o'clock. I think they drugged him! So they could trim him and clip his nails , and the groomer had a fresh cut on her arm or scrape. and they cut him really short like a summer cut. Also while all this was going on I started thinking and started getting a really bad vibe about the place, but of course it was too late to stop the procedure. I'm going to be calling an emergency vet right now, and get their opinion. I will never go back there! No star! read more