I am spoiled from my original groomer of 16 years in a different state. I've now tried three different groomer locations in the area (this is my 3rd visit to Kriser) and I have yet to find anybody who can give my dog a good haircut. The two groomers at Kriser are very sweet & very nice but young. I had no idea that everything was a separate charge. I have an 11 pound Havanese mix dog with medium to long fur. I just picked her up & noticed her beard is trimmed uneven, her ears weren't even touched. The fur on her feet is still very long and to top it all off when she was brought out to me her harness was on wrong so that her legs were going through one hole. And she has no bows. I didn't think I have to ask for that since she got a bath & cut. My total for today with tip is $100. For that price my expectations are high. I have my dog groomed every six weeks and I am truly disappointed in the results I've gotten here read more

Love being able to walk in and get my dog's nails trimmed!!!! Everyone is so nice and helpful and they have amazing products!

I have been bringing my dog to this Kriser's locations to be groomed for about 2 years now. They always ask me what I want done and how short I want his hair cut, which I appreciate because previous groomers hadn't taken the time to learn exactly what I was looking for. I have yet to pick my dog up from a grooming appointment and feel disappointed. He always looks great! read more

I came here looking for some CBD for my dog for her hip issue. The owner immediately walked me over to their wide section of pet CBD products and explained to me their potency and use. I chose the one he recommended. Within one week I have noticed improvement and she loves the peanut butter flavor. This Kriser's is located in the Mariano's shopping center on Dundee Road. There is lots of parking and easy access with a light to the shopping center. read more

The entire staff is friendly and helpful. Always engaging, making sure if any help is needed.

They burned my dog with the clippers and didn't say anything. Groomer didn't even come out to show me. Will not be returning. read more

Kriser's Natural Pet - Pet Groomers Near Me - Northbrook, Illinois

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I took my 12 year old lab in to get his toe nails grinded & the fur in between his toes trimmed. They got me in right away & were so friendly. Both workers I had contact with were very nice & made it a pleasant experience for my dog. I would recommend this business to others. I will be back. read more

I typically go to the kildeer location, but today I had a 2 bags of food delivered. One bag came from somewhere else and one bag came from here. The delivery bag had our name and some cute paw prints drawn on and inside there was a little goodie bag with samples, treats, store info and in our receipt letter there was a cute drawing as well. I haven't gone inside this location but it seems like there members and Melissa are very friendly and are doing an amazing job or going above and beyond read more

Kriser's Natural Pet - Samples and treats - Pet Groomers Near Me - Northbrook, Illinois

I want to take this opportunity to rave about an employee named Kevin. I have a dog who had some big burs stuck to her. This is a huge problem for me because if I try to remove them-she will bite me. I went to Krisers in the hopes of seeing the groomer for this emergency. The groomer was already gone. I was in tears. But Kevin stepped in. He got on the floor and gently talked to my dog and slowly got out each bur. She was so good with him-she even layed down and closed her eyes while he worked on her . I would have needed stitches if I attempted to do what he did. But she trusted Kevin. This man went beyond the call of duty. One can see he loves animals and clearly he is a dog whisperer cause getting burs off her fur-riles her up. Thank you Kevin-youre the BEST!!!!!!! Charna read more

Horrible service. Walked in and only one clerk being dominated by some needy customer. I mean look up and acknowledge the other customer coming in. For the prices they charge, I'd rather go to Petsmart or Petco! Kaiser retrain your staff if you expect customers to return! read more

Mian is the best. Krisers is lucky to have her as one of your staff. We had a trouble with our pet schedule and thought that we were taken advantage as we were in a hurry. It took my fur baby 5 hours with them only to end up not having any services done aside from the bath and was charge for it. Mian one of the people who works there called me and wanted to touch based. They wanted to apologies as they werent in control of the situation that day and wanted to make up with us. I trust the brand eversince and given them another chance. I am deligthfully satisfied not only with the service but with the attiude and the behavior and the humbleness of mian and the staff who took care of my dog that day. It is not sometimes with the qualify that people stay within a business but its the satisfaction as to how the its employees treat their customers. read more

Kriser's Natural Pet - Mian and my Baby Olaf - Pet Groomers Near Me - Northbrook, Illinois

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The cat groomer over trimmed my persian cat's hair and also cut his whiskers! the poor cat has been extremely depressed since then! any cat owner knows that how much it hurts the cat to shave hair more than necessary! Kriser's should not be grooming cats and should be ashamed of hurting my cat like that! they didn't even refund the amount and put the blame on 'miscommunication!' read more

If you make a grooming appointment there is a very high likelihood that the groomer will cancel on Saturday or Sunday due to a "family emergency", "dental emergency" or other "urgent" matter. It's happened to me three times, my parents twice, and two of my friends each a couple times as well. VERY UNPROFESSIONAL. read more

Anna is an awesome groomer! she is super nice (both with owners and dogs!!) I now have my third dog in 20+ years and I have been to many groomers in the area so I feel like I know from experience when I say that Anna is great! read more

The staff is very friendly and helpful. The store is clean, organized, and stays well stocked with the products you buy there. Everything they sell is of the highest of quality for your pet. You can even get your dog groomed there. I love this pet store, and highly recommend it. read more

Excellent products. However, every time I come in to shop for cat food, there no prices for the canned food, and A LOT of prices are missing on other products. I mention it every time I come in, and every time the response is vague. I want to get quality products for my cats, but, for me, price counts too! Get a good price gun and stay on top of it, please? If I come in next time, and there's no pricing on those cans, I'll walk out. Now looking at my receipts from 1 month ago. ALL cans of weruva went up 20 cents per can. read more

Pros: the place is clean. I was given an aptmt an hour before store opening to accommodate a first time groom and keep it calm. Groomer was pleasant and patient during the 15 minute consult before I left my dog. Cons: my dog's hair was cut significantly shorter than we agreed on because he "didn't like the combs." His nails weren't trimmed or ground and front paw pads not shaved because he "was getting too upset". $80 to groom an 18# dog and an additional $20 dematting fee for a dog who's hair wasn't that long or matted, total $100 for an incomplete groom lacking a basic nail trim. Few dogs like nail trims, that's why dog owners go to a professional groomer. Dogs may not like combs or having foot pads shaved...again that's why we pay for professional grooming. Wouldn't go back. read more

Called in to see if we can get dogs nails clipped and told yes as lon as arrive before 5 ( called at 435) Came at 4:47 and told groomer left. Thanks for nothing. read more

It's that time of year again - our yellow lab becomes a dandelion, shedding all over everything in the home. She can be a real handful, and requires extra attention when being groomed. We don't always like the results from other local pets stores that feature grooming, but we can count on Kriser's to do a great job. We opted for the full package; deep washing, FURminator anti-shedding, breath, butt, and nails. The groomer did it all in under two hours, and our pup looks like a whole new dog. The monstrous shedding has tapered off, and she smells great. Of course, we'll have to keep taking her back every so often - yellow labs are notorious shedders - but it's good to know Kriser's can handle the job. read more

This was a new location for me! I love the Wilmette store, but this store is closer to my house so I popped in for a nail trim for my dog and to pick up dog food. My dog is a little nervous, but the groomers were awesome with her. As I was waiting for my dog to finish up in the grooming dept, Miah and Abby asked me what food I usually buy and told me it was on sale for the next two weeks! I would not have known otherwise! Great grooming department and great customer service by Abby and Miah! I will now use both locations! read more

This is the best natural pet place that I have ever been to. The staff are so nice, helpful and friendly. My cat loves the Fromm dry cat food. It's her favorite food that she has ever had. Yes, it is expensive, but it is worth the money. I would recommend this place to anyone. read more

Really not sure how I feel about this place. I recently moved back to the neighborhood and wanted to find a great dog shop. So I went on YELP and saw all the great reviews, I was super excited! Unfortunately I didn't have the greatest experience. I walked in and was greeted by two people. One basically questioned why I came in. It wasn't a friendly hey what are you looking for? It was more like a what are you doing here? Are you here for grooming? To shop? What do you want kind of ordeal. I was definitely turned off of this store right away. A nice, hi welcome, let us know if you need anything would've been great. I did not have the best customer service experience. Didn't feel like I was welcomed. Sorry Kriser's..not sure if I'll return. read more

I was always curious about Kriser's and stopped in this weekend to check it out as I feel like they are popping up all over the place and our golden doodle pup is finicky. It's a small quant store. It was very busy when we went in and there is only cash register, so get ready to wait in line. I figured we had not been noticed but the gentleman found me and my wife and helped us with our doodle who is on some sort of hunger protest. We ended up with salmon oil and stella and cheesy food mixers... and I'm telling you this thing eats better than we do. read more

Staff always very helpful. Appreciate the coupons too.

My dog Stan had another great experience with grooming. He looked so cute and he came home happy! Thank you!!

I took my dog here to get groomed for the first time and let me tell you I was scared (You see all these dog abusers online nowadays)! However, my dog and I met Mary and she did a fantastic job with my dog! He's a pom pom and they have a lot of hair! He came out looking so cute! I can't wait to book with Mary again! I definitely recommend her! read more

I have had two Bichons for almost ten years, and they've been getting groomed for just as long. Kristine is the best groomer I've found, for both my timid and bold little guy. They always come back smelling fresh with perfectly coiffed hair. She listens, produces, and remembers exactly how we like their hair cut each time. Best of all, they are excited to see Kristine and run toward her, not away, when we enter the salon. No more anxiety at the groomers! She clearly has a love of dogs and has gone above and beyond for our family, making it as easy as possible for me to pick up and drop off the dogs with my two small children. Highly recommend! read more

I am a regular at Krisers! Weekly since this Location opened! I spend a few hundred a month at Krisers! Kristi and Shari have helped me with senior dog issues and new puppies! They have been incredible! Yesterday I went in to find out Kristi was no longer there! A new guy was working! Not very helpful! Only 3 people in the store and he was complaining frazzled! Told me I was not in the system! I needed another bully stick he wouldn't go in back to see if they had more! But informed everyone he used to work at PetCo! Who cares! You are now at Krisers! If this is the new service I will go to Bentleys or Pet People! I would rethink who you hire for these positions! This is a very high end pet store ! The employees should fit the bill! Kristi kept me coming bAck! Shari has always been amazing!!! Both are passionate about what they do! Isn't that what a Company wants n their employees??? read more

I've been having my dog groomed elsewhere for 5 years and so I guess I just didn't know what a real groomer was like until my dog and I met Mary at Krisers in Northbrook. I've always liked the Krisers downtown for just food and stuff but since we moved up here I needed my pups nails done. Mary is really great. Super comfortable with my huge dog and such a nice woman as well as a total professional. After my pups grooming and giving Mary a well deserved 100% tip, I was on my way a satisfied consumer. Thanks!! read more

I brought my 13 year old dog here to get groomed for the first time and I/we couldn't be happier. My dog doesn't need any cutting because of her breed so this was just a wash, brush, and de-shed. The staff was extremely friendly and they were able to accommodate my dog who unfortunately does not get along with other four-legged creatures. There was no problem keeping her separated from other dogs. In the past when using her previous groomer she came home usually stressed out and wanted to be left alone. But after the grooming at Kriser's there were no issues at all. She was completely herself when we left...happy, chipper, and still with a spring in her step. I think she may have enjoyed it. One thing I really liked is when I came to pick her up they had sort of a report card which gave me some information about her behavior as well as some suggestions for future groomings. Another cool thing is that they give 20% off your first grooming. I think this will be a regular grooming spot for my dog going forward. read more

Kriser's Natural Pet - Pet Groomers Near Me - Northbrook, Illinois

I go here for my dog's grooming every time. Yes, it might be a little more pricey than other places, but I like their work and how my dog looks afterwards. Most importantly, I never found a cut on my dog after grooming, which seems to be unavoidable when I take my dog to other places read more

This place is amazing! The groomer is the best my dog has ever had! Its worth the drive from Des Plainest. We use to take our dog to a local place where they would have to cone our dog to get her not to get snippy with anyone...at Kriser there is only one person, no cone. And our dog is super calm during the process! Its gotta be the groomer! read more

Yay! Ringo (my 11 month old goldendoodle) was so happy to see Kristine again. She did his first grooming and always does an excellent job. Her love for dogs really shows in how she works and cares for them. I appreciate how helpful you were with my schedule. Thanks Kris! read more

Kriser's Natural Pet - Kristine is a great groomer and a friend to Ringo. - Pet Groomers Near Me - Northbrook, Illinois

Kristine has taken care of my pup, Scamp, for years and he's always so happy to see her. I don't know how she keeps him so excited as he's always squirmed and ran away when I've tried to give him a trim. He always comes back looking and smelling great! Kristine is amazing with dogs and they love her! read more

I've always liked Kriser's but today they lost me as a customer. I bought a product the other day and the woman knew I was hesitant about tying this product. I went to return it today and was told I couldn't return this unopened item - I said no one mentioned that to me and they said "well, it's printed on the receipt." Forget it Kriser's, I'm shopping at Noah's Ark in Winnetka from now on (always top notch customer service!). I only stopped in to your shop the other day because it was convenient as I was shopping at Mariano's. read more

I am actually just moved to the city not too long ago and before that I was in the NW suburbs. I had my dogs groomed there and I took them to this new store. Honestly the best groomer in Chicago. She loves the dogs as if they were her own, her cuts are second to none, and she is very nice. The store is also amazing and every last employee at this store knows there stuff and are very very helpful. Good manager there, good employees there, and a great groomer there. The best hands down! read more

My pup and I looovveee this place! The staff here is amazing, extremely knowledgeable about all the products and so friendly! I got my pup's first grooming done here by Mary and she is so talented! When I picked up Charlie, I could tell how happy and passionate she is about what she does! I'm a first time puppy mom, but she definitely made this experience a great one us! Thanks Mary! I highly recommend this place for grooming! He got to run around the store and get some treats. He didn't even want to leave the store! =] read more

Kriser's Natural Pet - Thanks Mary for making my first grooming experience a good one! Minus the scissors to my butt thing, but I know my mom requested that =p - Pet Groomers Near Me - Northbrook, Illinois

During the grand opening which was a very nice event, we scheduled an appointment for grooming and were told that the groomer has done very many cuts for cocker spaniels and she is extremely experienced. She might be an experienced groomer but I was upset when I saw my dog. She didn't really have the cocker spaniel style. Especially her back was very choppy. Her ears were not trimmed at all, and her tassels were cut way too short. The store itself seems to be very nice but I will never use their groomer. read more

This Krisers is wonderful. The staff are so friendly and the 2 groomers are amazing. I take both my timid greyhound here for grooming and my tortoise shell cat to get her nails clipped. The groomers are the best anywhere. read more

I have gone to 3 groomers before finding the wonderful Mary at Kriser's. My dog is often in and out of there in 2 hours, which is SO much better than my experiences at other groomers. Mary gives great cuts, and my dog (a mini golden doodle) feels totally comfortable with her. He used to hate going to the groomer and would shake with nervous energy. Not any more. He loves his Kriser's grooming experience (and so do I!). read more