Love being able to walk in and get my dog's nails trimmed!!!! Everyone is so nice and helpful and…read morethey have amazing products!

I have been bringing my dog to this Kriser's locations to be groomed for about 2 years now. They…read morealways ask me what I want done and how short I want his hair cut, which I appreciate because previous groomers hadn't taken the time to learn exactly what I was looking for. I have yet to pick my dog up from a grooming appointment and feel disappointed. He always looks great!

They did wonderful work on trimming our cat's fur to a 1/2" for a "long lion cut." We'll be back!read more

Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.

I love this Petsmart!!! The groomer named Julia is excellent, she goes above and beyond, gave my…read moredog a lovely cut! The staff are very accommodating. Thank you!!

We had a pretty bad experience with the grooming salon and we've really noticed a difference in the…read moreservice since some recent staff turnover. We dropped our pooch off for a bath and brush and nail clip, which usually takes 2.5 - 3 hours (but they often finish in about 1.5 - 2 hours), and never got any phone call about him being ready for pickup. After about 3.5 hours, we decided to go back to the store and find out what's going on. It turns out that while all that time passed, the salon employee (AC) completed the bath and brush, but not the nails. In fact, the staff in the salon couldn't get ahold of AC to find out what was going on/where he was. This really concerned me...was our dog OK? Did something happen while we were gone? The nail clip and grind ended up being completed by a female employee who was very nice. We talked to the assistant store manager, Steve, and he was really nice to deal with and was extremely apologetic about the whole ordeal. He was totally confused about everything, even to the point of being worried about his employee. He even gave us a discount on our services and basically let doggo go to town on the bowl of treats at the register. ;) I know we'll be back here because it's close to home, we've never had problems like this, and the staff here really seem to like our dog. But I will not be booking future grooming sessions with AC.

I saw this cute little store while I stopped by Pete's for some coffee. I was attracted to the…read morestore with their cute pet display so I thought I'd check it out. Upon walking in, we were immediately greeted and asked if we needed assistance. I initially went in to look around but ended up buying a few things to try for my fuzzy baby. I was pleased to find that they had a lot of brands that I've only seen online. I'm trying out the open farms kibble to see how my girl likes it. I also got the meal toppers to try and a few treats. This was such a cute store and their prices were affordable considering they carry quality items. Will definitely come back to try more of their offerings and maybe bring the pup next time.

Amazing place! The owner and her salespeople are the best. Knowledgeable and caring. Love them.read more

Fun, quality products for both dogs and cats and excellent customer service - thank you so much!!read more

Very helpful and knowledgeable staff. Very nice store and arrangement of products. Have bought food…read more(canned), treats, toys and leashes, all have worked out well.

I am selective with my golden retriever's care due to his anxiety and epilepsy. James is…read moreexceptional! We do the expedited morning grooming (less than 1 1/2 hours) and my senior pup (11 years old) is well-cared for and not only looks/smells great, but is more comfortable in the summer months after his deshedding. Everyone we've met at this location is super nice - a gem in our neighborhood.

If there was a negative star option, I would have used that…read morerating. If you love your pet, do NOT let them near this facility. We boarded our healthy but elderly dog for a week at this facility. We boarded her here before without incident and always informed the handlers about her chronic conditions, but not life threatening conditions (bronchitis, arthritis and partial deafness). Before the week was over and on Christmas day (the day before we were due to pick her up) we received a text message (because why would anyone pick up the phone these days) informing us that our dog had diarrhea and had literally soiled all over herself. We asked whether we could pick her up right away in response to their text but were told that we should wait a couple of hours. After we brought her home our dog vomited several large rubber bands and bile and started shaking uncontrollably, followed by more diarrhea. We promptly took her to the emergency vet and spent hours there and many hundreds of dollars in testing, including an ultrasound the following morning, to treat her dehydration and to make sure that our dog had expelled all of the foreign matter from her system. We informed the Dog Stop of these facts and received a "poor dog" text in response, claiming that they were "investigating the matter." No phone call or any offer to make things right by this facility. The negligence of this business and their staff have caused pain and discomfort to our (former therapy) dog who has precious little time left on this Earth. I am outraged and how little concern they have shown for our animal and would never ever let any animal near this facility.

Do NOT send your dogs here. Horrible care First of all they do not answer the phones and I've…read morecalled numerous times. To make this a short story I decided to board them for the weekend to give this place a try as a new for me and my dogs. They were there for two days. On the last day they sent me a text saying "btw your dog has limp" so I get there and tell me he was playing a lot with other dogs. He didn't seem to limp when we left. But as soon as I got home he started to limp again so I decided to check his paws. They had blisters on them!!! They have astroturf and it was like 90 degrees outside. God knows how long my poor dog was out there for burning his poor paws! Never again I'm livid.

How awesome! I can now get healthy, highend, nutritious dog food delivered for my Lab Kylee! I…read morecan order online or call Northshore Pet Chef up and they will deliver 40lbs of dog food free to my house. No more lugging bags for me. Kylee loves the food and it is really good for him and did I say it is delivered to my house free. The price is right too. I totally recommend these guys. When you call, tell them Robin from Deerfield sent you. Thanks, Robin

I have used NSPS 3 times now for delivery of their catfood and furball treats. They often…read moredelivered sooner than expected which was such a nice surprise. My cats love this dry food and the furball treats. The price is right and it feels good to support local vendors. In addition, they are very responsive to email and super nice. :-)

This cute little pet shop has everything you need from food, toys, and grooming products!…read more Dropped by with a friend to pick up their order and the lady checking her out was so sweet and friendly! I checked in on Yelp and they also offered 10% off! They're super reasonable with their prices and the selection is insane. Check it out if you're looking for a reliable pet store for ur fur babies :)

I don't know what is up with this place. The assortment is so small and the two owners were there…read moretoday yelling at each other (mainly the lady yelling who also had a huge attitude) and not even acknowledging us customers. Hopefully a cuter and better run pet store will move in instead!