We moved out of the area, but we still bring Fitz to Jennifer at Happy Dog Grooming Spa because…read moreshe's truly the best. Fitz absolutely loves her, and she takes such great care of him every single time. Jennifer also makes us feel valued as clients and always works to accommodate our schedule. She's worth the drive.

I have been bringing Rocky to Jennifer for over 4 years and she is wonderful! She takes the time to…read moremake sure your dog feels comfortable and not stressed. Her service is exceptional and it is very reasonably priced! Rocky is not scared from the grooming anymore.

I brought my senior dog in for a nail trim and I couldn't be happier. She's older and gets very…read moreanxious about having her nails cut but they handled her with such care that there were absolutely no issues. Her nails came out perfectly trimmed, and the whole process was quick and stress free. The staff was super nice, professional, and clearly experienced with anxious dogs. I'm really grateful I found them and I will definitely be going back. Highly recommend!

I rarely leave negative reviews for any business (small or large) because I understand how hard it…read moreis to keep one running in this economy. HOWEVER, this is something I cannot just drop without giving my personal experience. I've been going here since around 2021 or 2022 because our dogs' old groomer moved away right after the pandemic and so, I found this place through googling around. At first, it was okay: they are very fast on grooming our dogs (which I now consider as red flag because our old one takes more than 90 minutes per dog), but it's cash or check only (another red flag). However, two days ago, Jelly went in for a supposedly routine grooming session as we've always done every six months because we just prefer to keep the usual trimming and brushing at home just to be cost effective. Last time that we went was in late December 2025 but it was with a different groomer. That one went pretty smoothly and very fast (under an hour). Cheri, the groomer this time, briefly explained to me that Jelly was anxious and was "jumping around" when she got knicked around her left leg near the armpit area and I will have to bring her to the vet to get "one or two stitches, but she'll be fine" Just to paraphrase what she told me and at first, I took her word for it because well, of course, she's a "PROFESSIONAL" groomer. Well, I took her to one of the nearest animal hospitals around Morton Grove, and the vet told me that the cut was a bit deeper because she could see the under her skin (basically down to her bone) and she had three stitches. I mean, I already had the most stressful morning hauling two dogs back and forth to this place from my house in Skokie, but this is just cherry on top! Look, I'm going to suppress my emotions here as much as I could and get down to the facts. This incident happened in YOUR place of business under YOUR care. When we leave our dogs in your hands, we kinda expect them to be in a safe environment and for the amount of money and trust that we have put into this place, we were hoping that we get reciprocated the same experience (safety and trust). That was not the case at all and I should have taken all the little red flags that I've noticed throughout the years. I understand that sometimes Jelly gets anxious and nervous around places and people. Well, of course they will be stressed when a human right in front of them is holding a blade (and a sharp one!). And of course out of instinct, they will move! It's just how it is, and I understand. However, I left that place feeling like it was my fault for letting this happen and Cheri was just nonchalant about it. She was actually more concerned on making sure the payment went through from Zelle than the condition of my dog when we left. I still don't know what exactly happened because I wasn't there, but it left me with some doubts on what she was telling me or maybe there's more to it that they're not telling. Jelly has been to various groomers for almost 9 years now ever since we got her in 2017. Every time we pick her up from the groomer, we always ask them how our dogs were, how was their behavior, is there anything we need to keep in mind as dog owners before we return. And 99.999999% of the time, the groomers would say that everything went well and Jelly was very well-behaved and pretty good at staying still....This is the very first time I have heard from a groomer that she was "jumping around". I don't know, maybe be that day was just not a good day for Jelly to go to the groomer? We may never know. Looking at other negative reviews here, I have made peace with the fact that this place will never cover the vet bills (It was about $960 for the whole hospital visit PLUS the $150 for grooming my two dogs). But what do I expect from a place that only takes cash or check only?? Sure, Cheri did reach out to me asking for any update and I did respond back but I also asked for the owner's contact information just to let them know and report this incident and go from there. I have not received any response back from her nor the owner yet, and I doubt I will ever get a reply. Look, the reason why we go here is to avoid this exact scenario. I'm going to use an analogy here: It's like when your car breaks down and you bring it to a mechanic...hopefully the one that has the experience AND the expertise in these matters because DIY may not be the best. But the mechanic messed up your car and instead of paying for $500 fix, it's now at least $2000....who wouldn't be pissed off with that? Anyways, I'm posting this NOT for the owner or employees of this place anymore but for other potential customers who are looking for a safe and trustworthy groomer. Because this place is definitely not it. I have posted a picture of Jelly's injury and a screenshot of Cheri's "expertise" that was posted on their website below. You be the judge on whether you still trust this place or not.

The best groomer we've ever had. We have the furriest Golden R. She makes him beautiful!read more

We've tried a LOT of groomers for my very sweet Labradoodle Tilly. We had a lot of bad experiences…read morebefore finding Barks and Bows. My poor pup has had her ears all nicked up at other grooming places, she even had diarrhea for days after going to another. With Barks and Bows, there has never been a problem, I feel like the owner really listens to how I want Tilly groomed, and takes the time to do the job right. She comes out super clean and adorable with a seasonal bandana on. My dog also loves that the owner doesn't put her in a cage while she's waiting for me to pick her up. I highly recommend Barks and Bows.

They were very good with our newly rescued hound for her nail trim. We weren't sure how she'd be so…read morewe provided as much info as possible and they noted and it went well. Definitely will be bringing her here in the future. Very friendly. Can definitely tell they are animal lovers.

self dog wash services used- the place was spotless with handy supplies ready to go…read more The staff were friendly and genuinely interested in my dog :)

Jessica is the absolute best. Not only do our dogs look and feel better ; they feel comfortable…read morewith her. Many other people truly just do this as a business. Jessica treats them like family.

Jessica called me right away. She was pleasant and explained the entire process in detail. We made…read morean appointment t for the next day. She did a wonderful job. Both my dogs look fabulous.

In keeping with what appears to be an annual tradition, today is May 23, 2025, and I just picked up…read moremy most valued pet, Shyla, from Wiggly Tails and although I missed her terribly, I know she's in great, loving hands at Wiggly Tails! It's a wonderful place for dogs! You can see that everyone who works there loves dogs and really cares about them. I have been taking Shyla here for day care for several years, and I board her there when necessary. I wouldn't trust Shyla to anyone else! The place is HUGE and very clean. There are several different areas of play, both inside and outside, and a few different types of sleeping areas for overnight guests. When you board your dog you get a report card, letting you know everything you'd want to know about your dog's stay! Plus they have webcams all over the place, but I don't use them anymore. I know Shyla is in loving care, safe and happy! Wiggly Tails is where you want your dog to be! (And this is about the 3rd review I've given them in the past four years! The wonderful people who work there have become our family! And it's Shyla's second home!)

I'm sharing my very bad experience with Wiggly Tails Dog Daycare in Northbrook in hopes no one will…read moremake the same mistake I did. I will not be going back to Wiggly Tails after a second, and this time horrific, biting incident resulting in severe injuries to my dog, the defenseless, kind and loyal Bailey. I apologize for sharing these horrific pictures, but I do not want any other unsuspecting owners to land themselves in the position that my dog and I are in. The photos are after my dog was cleaned up. It was much worse, looking infected. I'm heartbroken and mentally exhausted. I gave them a second chance the first time and I was assured it wouldn't happen again. The first time, I didn't post anything and I was asked to give them a second chance. I'm not sure why they neglected my dog to allow it to happen. There should have been some supervision to avoid this. The facility refuses to share surveillance tapes of the injuries. I gave them an opportunity for explanation and was told "We can't guarantee this won't happen again". Why not? Is Wiggly Tails staff extensively trained? Is the staff trained to handle emergencies? How do they organize dogs? by size or by play style? Are "dangerous" or aggressive dogs allowed in group play? Do they let the dogs do what they want until a fight breaks out? Is the facility more concerned with revenue than safety? Doggy daycare places will tell you that they watch the dogs and stop inappropriate behavior from happening but in most cases it's either a lie or they don't intervene until it's escalated too far. Wiggly Tails were negligent in their duty of care which led to my dog getting bitten and severely injured. There is no excuse for my poor little dog to suffer like this! My poor family has to deal with the trauma of an injured dog due to an irresponsible daycare business! Irresponsible decisions were made that lead to Bailey's injuries, and I would not want this to happen to any other pet or pet parent. Please, if you are considering a dog care facility, do not take your beloved pup to Wiggly Tails. I wanted to share my story in hopes that others who see this post will share it, and perhaps other pet parents will think twice about using Wiggly Tails.

The owner Bill is always friendly, high energy, always accommodating…read more My dog Maui goes there and is not afraid. He loves Tanya!

I have been taking my giant Great Dane/shepherd for the last 11 years! I don't know what I would do…read morewithout this place! my dog gets excited on the drive over and has come out clean and brushed and his nails nicely trimmed. the pricing is also reasonable as the groomers always exceed my expectation!