We used their self-wash option and it was great! They are really set up to make our dog's bath so…read moremuch easier than the bathtub at home. They even offer a free "pup cup" after the bath! Well worth the $20 price.

They were very good with our newly rescued hound for her nail trim. We weren't sure how she'd be so…read morewe provided as much info as possible and they noted and it went well. Definitely will be bringing her here in the future. Very friendly. Can definitely tell they are animal lovers.

I honestly can't believe how much this place has gone downhill. I was a loyal customer for over six…read moreyears and trusted Splash and Dash with my dogs. During all those years, not once did anyone ever tell me my dog was aggressive or had any behavioral issues. Then, around 2025, everything changed. Out of nowhere they started claiming my dog was trying to bite the groomers and eventually refused to groom her unless I got a veterinarian's note saying she was on medication. Imagine being told that after six years of bringing the same dog there without a single complaint. They had me genuinely questioning whether something was wrong with my dog. To make sure, I took her to a completely different groomer. Their response? They said my dog was an absolute saint and behaved perfectly the entire time. That told me everything I needed to know. I've also since found out Splash and Dash is under new management, and that's exactly when all these issues started. On top of that, I have another dog who has come home from this place with scratches and even bleeding. I can't say what happened behind closed doors, but no pet owner should have to pick up their dog in that condition or be made to feel like their well-behaved pet is suddenly the problem. After six years of loyalty, this is how I was treated. It's incredibly disappointing and frustrating. I used to recommend this place to everyone, but I absolutely can't anymore. If you truly care about your pets, I'd think twice before bringing them here

The two nice young ladies we're very nice and my Fiona was groomed perfectly!…read moreI give them two paws up!

Everything went well. They are kind to my dog -he's never stressed when I come to pick him up. I…read moreappreciate that 100%

I have been taking my dogs here for years for grooming. They are very warm and friendly, and my…read moredogs are happy to go there. Great results. In addition, the area they provide for washing your dog by yourself is beautiful. It's spacious, clean and they provide everything you need, from shampoo to blow dryer.

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too…read more Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!!

I can't say enough good things about this doggie day care! They care so very much for our fur…read morebabies! The staff is amazing Micky and Karen make the best MOMS and owners. You know when you leave your pups there, they're in the best hands! Boarding is gentle and kind for everyone involved. Daycare is fun and safe for our 4 legged kids. My Luigi loves everyone there.

We've brought our pittie to get bathed/ nails trimmed by Christina and have always been impressed…read morewith her work. This is the first time I can comment on her scissor work as we've been watching a family member's golden retriever for the past week. Charlie was overdue for a groom and Christina worked her magic! He came back bathed, trimmed, nails done, ears cleaned, and blow dried in an hour! Christina was able to turn his gremlin feet into the most beautifully shaped paws I've ever seen. I'm so incredibly impressed and would recommend her and PPR for all of your pup's needs!

So Peaceful paws and Tracey are not a fluke. How many times have you gone somewhere the first time…read moreand they do a great job and then you go back and somehow now that they think you're a customer, you don't get the same level of care. Not here! As I was driving away, I thought, oh my goodness I forgot to remind her to cut closely his underbelly, which is necessary for my dog because of the amount of trail walking we do, and yet lo and behold I get home and she remembered, which a professional should do but I can tell you the two other groomers that I worked with in Des Plaines, and one in Park Ridge had to be reminded each and every time. You know it shouldn't be that hard to find a great dog groomer, but it is and I am beyond grateful that I found Tracey and Peaceful Paws!

Recently had our dog groomed at Peaceful Paws. Best grooming we've ever had but what separates…read morethis place from the competition is the "one dog" at a time policy. There aren't a bunch of dogs in crates barking and going crazy when you walk in, or while the dogs are being groomed. I now understand where the name comes from, it is a very peaceful environment and the dogs/cats must feel the same calmness. Business is located in the old Mario's Barbershop so if you were ever in there over the years you will be very surprised at the transformation to the grooming. Great place

I rarely leave negative reviews for any business (small or large) because I understand how hard it…read moreis to keep one running in this economy. HOWEVER, this is something I cannot just drop without giving my personal experience. I've been going here since around 2021 or 2022 because our dogs' old groomer moved away right after the pandemic and so, I found this place through googling around. At first, it was okay: they are very fast on grooming our dogs (which I now consider as red flag because our old one takes more than 90 minutes per dog), but it's cash or check only (another red flag). However, two days ago, Jelly went in for a supposedly routine grooming session as we've always done every six months because we just prefer to keep the usual trimming and brushing at home just to be cost effective. Last time that we went was in late December 2025 but it was with a different groomer. That one went pretty smoothly and very fast (under an hour). Cheri, the groomer this time, briefly explained to me that Jelly was anxious and was "jumping around" when she got knicked around her left leg near the armpit area and I will have to bring her to the vet to get "one or two stitches, but she'll be fine" Just to paraphrase what she told me and at first, I took her word for it because well, of course, she's a "PROFESSIONAL" groomer. Well, I took her to one of the nearest animal hospitals around Morton Grove, and the vet told me that the cut was a bit deeper because she could see the under her skin (basically down to her bone) and she had three stitches. I mean, I already had the most stressful morning hauling two dogs back and forth to this place from my house in Skokie, but this is just cherry on top! Look, I'm going to suppress my emotions here as much as I could and get down to the facts. This incident happened in YOUR place of business under YOUR care. When we leave our dogs in your hands, we kinda expect them to be in a safe environment and for the amount of money and trust that we have put into this place, we were hoping that we get reciprocated the same experience (safety and trust). That was not the case at all and I should have taken all the little red flags that I've noticed throughout the years. I understand that sometimes Jelly gets anxious and nervous around places and people. Well, of course they will be stressed when a human right in front of them is holding a blade (and a sharp one!). And of course out of instinct, they will move! It's just how it is, and I understand. However, I left that place feeling like it was my fault for letting this happen and Cheri was just nonchalant about it. She was actually more concerned on making sure the payment went through from Zelle than the condition of my dog when we left. I still don't know what exactly happened because I wasn't there, but it left me with some doubts on what she was telling me or maybe there's more to it that they're not telling. Jelly has been to various groomers for almost 9 years now ever since we got her in 2017. Every time we pick her up from the groomer, we always ask them how our dogs were, how was their behavior, is there anything we need to keep in mind as dog owners before we return. And 99.999999% of the time, the groomers would say that everything went well and Jelly was very well-behaved and pretty good at staying still....This is the very first time I have heard from a groomer that she was "jumping around". I don't know, maybe be that day was just not a good day for Jelly to go to the groomer? We may never know. Looking at other negative reviews here, I have made peace with the fact that this place will never cover the vet bills (It was about $960 for the whole hospital visit PLUS the $150 for grooming my two dogs). But what do I expect from a place that only takes cash or check only?? Sure, Cheri did reach out to me asking for any update and I did respond back but I also asked for the owner's contact information just to let them know and report this incident and go from there. I have not received any response back from her nor the owner yet, and I doubt I will ever get a reply. Look, the reason why we go here is to avoid this exact scenario. I'm going to use an analogy here: It's like when your car breaks down and you bring it to a mechanic...hopefully the one that has the experience AND the expertise in these matters because DIY may not be the best. But the mechanic messed up your car and instead of paying for $500 fix, it's now at least $2000....who wouldn't be pissed off with that? Anyways, I'm posting this NOT for the owner or employees of this place anymore but for other potential customers who are looking for a safe and trustworthy groomer. Because this place is definitely not it. I have posted a picture of Jelly's injury and a screenshot of Cheri's "expertise" that was posted on their website below. You be the judge on whether you still trust this place or not.

I have had dogs for a long time and been to many many dog groomers--none of them compare to Paws in…read moreMorton Grove. They are beyond excellent. They treat your dog (and you) better than family. For some odd reason all dogs love the groomers. I use Nora who is hands down the true Dog Whisperer. My Pekingese PiePie comes back CALM and BEAUTIFULLY groomed every time. No detail is forgotten or skipped over from nails, to anal glands to attention to the thick and long coat a Pekingese has. I would never have found them without a recommendation. I will never switch. Pricing is beyond fair especially for Chicago suburbs. Give Nora a try, you will not be disappointed. Jacqueline Gillam Fairchild--author

I did not have a good experience here . Nicole chopped my dogs face very short, whiskers and all…read more His coat was left very long for a summer cut. Then I was ghosted when I texted for help fixing him the next week. Not very kind or professional in my opinion.

Love Josh he is so good with the dogs. They are always so cute when they come home after a bath and…read morehaircut I just live this place and so does our 2 dogs.