I have been getting my dogs groomed by the owner since she was at petco my dogs absolute love her…read morewhen she pulls up to our home I open the door and they run to her. She is so good with them and does her job very well

Margaret, owner and groomer for the Pooche Caboose is the very best…read more She has groomed several of my dogs over the years, and has done an A+ job. Always getting them in for their hair cuts , especially during the busy holiday season. The dogs love her, and she is not only a talented groomer but a wonderful person to deal with. She's the best! Barb F.

I love Animal Care Center of Buffalo Grove for many reasons but recently I brought my dog for…read moregrooming and I am so happy with how she turned out! Victoria did a fabulous job! My dog is anxious so I was happy it only took 1.5 hours and it's much cheaper compared to other places! Highly recommend and will be coming back!

We finally moved out from Northwest Animal Hospital in Des Plaines (something we probably should…read morehave done a long time ago). Our family -- and especially Rocko and LiLo -- are now under the care of Animal Care Center of Buffalo Grove, with LiLo also seen at their Barrington location. This move has been such a relief. It's very convenient -- close to our home and also near the Veterinary Emergency Group (VEG) 24/7, which gives us added peace of mind. So far, our experience has been excellent. The team here is responsive by email, text, and phone, and they even provide their own app for easy communication and records. Follow-ups are prompt, thoughtful, and truly show they care. Rocko has already been seen here three times, and LiLo as well -- each visit has been smooth, informative, and reassuring. Our whole family feels very satisfied with the level of care, attention, and compassion our furry babies are receiving. We're grateful to have made the switch, and we feel confident knowing our pups are in good hands.

Natalia is the owner of Go Grooming. Our dog has been getting his haircut here for years. The salon…read moreis clean and very welcoming. My dog always comes home happy and looking splendid. I would highly recommend Natalia and Go Grooming to others for their dog grooming needs. Go Grooming is awesome.

I can't say enough amazing things about our doodle's groomer Agnes! We've been going to her for…read moreyears, and she is truly the best. Every single time she grooms him, he comes out looking absolutely flawless--people constantly ask if he's a show dog. Her attention to detail, consistency, and care are unmatched. It's such a relief knowing he's in such skilled and loving hands. Highly, highly recommend! Leo love you!!

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too…read more Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!!

I have been going to Andrea for over 15 years, and am on my 3rd dog with her. I am well past my…read moretime for leaving the review that Andrea deserves. Andrea is a phenomenal groomer who will not only groom your dog as asked, but treats your dog as if they were her own. Many times she has caught health issues that my vet couldn't find. There is never any judgment, just honest communication so you can address things if necessary. Down to the tiny bumps and lumps that most dog owners miss. If you have never groomed your dog yourself, you will never truly be able to understand the dedication, awareness and communication that is required to do this job. As someone who has attempted to groom my own dogs, the respect for Andrea is immense. If you love your dogs and consider them members of your family, Andrea is the groomer for you. There is personally not a single negative thing I could say about her (coming from a service based small business owner). Just book your appointment and you will see why she is the best in the area!

We've had a great experience with Dirty Dog Grooming! They always do a wonderful job, and our dog…read morecomes home looking clean, fresh, and perfectly groomed. The staff is friendly, caring, and professional, and you can tell they genuinely love animals. It's always nice knowing your pet is in good hands. Highly recommend!

I will never bring my dog back to this place, and I strongly advise others to stay away. The moment…read moreI walked in, I should have turned around. The entire facility was filthy, dirty--hair piled up everywhere, full trash cans, and a horrible smell that tells me they don't properly clean or disinfect between dogs. Somehow, my dog managed to leave looking and smelling worse than when I brought him in. His cut is completely uneven, he still smells dirty, and he was covered in stray hair from other dogs. Save your money and your peace of mind. This place is unprofessional, unhygienic, and has zero pride in their work.

Arlene and Dana have been helping me with my cats for years and I am so thankful that I can go out…read moreof town feeling confident that my boys are in great hands! I am so appreciative!

My roommates and I had to go out of town for a week, we needed someone to take care of our pet cat,…read moreand A Paw Above the Rest came highly recommended by friends. They are insured and bonded, which gives added peace of mind. Their prices are very reasonable, for the excellent personalized service provided. We met with their associate, and they took concise notes while taking the time to learn the layout and meet our cat. They confirmed the dates scheduled, did everything we asked, our cat was well cared for, and was kind enough to even check our mail. We're quite pleased with A Paw Above the rest, will recommend them to anyone who needs a pet sitter, and will be sure to use them in the future.

we brought our pups here for 7 years. They are safe and happy and clean with a lot of exercise…read moreand a lot of love from the people that work there. We couldn't be happier and I highly recommend them. Deb Smith

I've recently starting placing my adorable husky to Pampered Pup'z, and I've been so impressed…read more Leo LOVES to stay here! They are attentive, knowledgeable, and you can see they truly, truly care about the dogs we entrust them to care for. When they have provided Leo a much needed bath, OH MY GOSH, they did such a great job. If you're looking for a new "doggy day care," you'll be VERY happy with this awesome place!

I have been going to Dog Barber 2 for 4 years to get my dog Pumpkin's nails done. Not an easy task…read moreand they do a great job. They show her extra love with a festive bandana each time we come in.

Ever since the new ownership, the service has been terrible. When I went this morning to drop off…read moremy puppy (8lbs), they had forgotten to book my puppy. They called me 30 min later that they have to charge me extra $25, that they saw 2 fleas. For less than 7 months, I have used them for 4th time, and they charged me for fleas twice already. My puppy does not have fleas. I wash him every 10 days and had flea medication from the vet and also treat him with external flea treatment every 30 days. The person who called me for extra charge was very rude and raised her voice and I felt very uncomfortable. When I got there to pick up my puppy, I waited 15 min. I called "Excuse me" at least 10 times, but groomer inside just looked at me and did their grooming job. The dogs were barking but the groomers were saying "Shut your mouth!" I saw my dog in the cage shivering like crazy. I just wanted to pay and take my puppy home but nobody was responding. I felt horrible. I said loudly, "Excuse me, I want to pick up my puppy!" Nobody answered and I had to see my puppy shivering and looking so sad I the cage. Finally, the front desk came out behind the back, and say why didn't you knock on the door? Which door? I was inside and waiting in front of the front desk. I just gave them the money envelope and left with my puppy. When I saw him inside the car, his haircut looked horrible. They had the full grooming in less than an hour. Never ever going back there again! Rude Rude people!

These people claim they are "under new management" but if you check their LLC you can see it's the…read moresame owners, they just changed their name. Probably due their bad reputation since they let a dog loose while under their care. See the 1 star review below. The dog was hit by a car under their supervision. Don't be fooled by their name change.

On November 2, I brought my 10-pound mini poodle, Phoenix, to a grooming appointment at Wheeling…read moreDog Spa (737 W. Dundee Rd, Wheeling IL 60090). I was excited to try a new facility, but unfortunately, the experience resulted in a distressing incident that has had lasting effects on both Phoenix and my family. When I arrived, I noticed another dog was still being groomed, which surprised me since I had understood the spa operated on a one-dog-at-a-time policy. (On their website, it states, "We follow the principle of grooming one pet at a time to minimize the stress dogs experience from a long wait time in crates.") The owner, Jane, provided me with paperwork to complete. During this time, I observed that she stepped away from the dog she was grooming, and I did not see another staff member present, which made me uneasy. After completing the paperwork, I returned to my car and saw Phoenix standing near the front door behind a small gate. Seeing him there alone concerned me, as it appeared that anyone passing by could potentially enter the store and access him. Wanting to ensure his safety, I remained in my car to keep an eye on him. Some time later, another customer arrived to pick up her dog. I saw her interacting with Phoenix through the door, and then, to my shock, the door opened, and Phoenix got out. We immediately ran after him, but given the location near Dundee Road, where traffic moves at high speeds, I was extremely fearful for his safety. After about 20 minutes of searching, I received a notification that Phoenix's microchip had been scanned--he had been taken by a good Samaritan to the Veterinary Emergency Group (VEG) in Buffalo Grove after being hit by a pickup truck. When I arrived at the hospital, I was devastated. The veterinarians were uncertain whether Phoenix would survive. He suffered a traumatic brain injury, pneumothorax (collapsed lung), and miosis with scleral hemorrhage (eye trauma). My husband and I stayed with him overnight, hoping and praying for his recovery. Now, more than four months later, Phoenix is not the same. He has become significantly more timid, shakes in the car (something he never did before), and exhibits anxiety in new places. Despite extensive training before the accident, his responsiveness has changed. This event has had a lasting emotional and physical impact on both Phoenix and our family. I personally believe this situation could have been prevented with additional precautions. If the spa has a policy of grooming one dog at a time, it would have been helpful for that policy to be clearly followed. The small gate at the entrance did not appear to be a sufficient barrier to prevent a small dog from escaping. Additionally, I believe steps such as ensuring dogs are kept further from the front entrance or keeping the door locked when pets are inside could improve safety. This experience has deeply affected me. My husband and I had to take time off work to care for Phoenix, and I had to rearrange multiple work commitments. More than anything, I now struggle with trusting anyone to care for my dog. While I am incredibly grateful that Phoenix survived, this incident has had lasting emotional effects on our family, and I sincerely hope that safety measures will be reviewed to prevent similar occurrences in the future.