We've tried a LOT of groomers for my very sweet Labradoodle Tilly. We had a lot of bad experiences…read morebefore finding Barks and Bows. My poor pup has had her ears all nicked up at other grooming places, she even had diarrhea for days after going to another. With Barks and Bows, there has never been a problem, I feel like the owner really listens to how I want Tilly groomed, and takes the time to do the job right. She comes out super clean and adorable with a seasonal bandana on. My dog also loves that the owner doesn't put her in a cage while she's waiting for me to pick her up. I highly recommend Barks and Bows.

The best groomer we've ever had. We have the furriest Golden R. She makes him beautiful!read more

Where do I begin?!! We have been going to THE DOG STOP for years, but they just continue to exceed…read moremy expectations! We were 15 minutes late past closing last night due to a flight delay. I spoke to several members of the team who assured me that they would wait so I could get my timid dog out of boarding. I didn't even ask, they OFFERED! Plus, they had groomed him later in the afternoon so he was fresh and clean for pickup. Evie is a rockstar! Went above and beyond-so kind and sweet-stayed late and even gave him extra treats! Sarah, the general manager called me today as a follow up....service is just second to none!

If there was a negative star option, I would have used that…read morerating. If you love your pet, do NOT let them near this facility. We boarded our healthy but elderly dog for a week at this facility. We boarded her here before without incident and always informed the handlers about her chronic conditions, but not life threatening conditions (bronchitis, arthritis and partial deafness). Before the week was over and on Christmas day (the day before we were due to pick her up) we received a text message (because why would anyone pick up the phone these days) informing us that our dog had diarrhea and had literally soiled all over herself. We asked whether we could pick her up right away in response to their text but were told that we should wait a couple of hours. After we brought her home our dog vomited several large rubber bands and bile and started shaking uncontrollably, followed by more diarrhea. We promptly took her to the emergency vet and spent hours there and many hundreds of dollars in testing, including an ultrasound the following morning, to treat her dehydration and to make sure that our dog had expelled all of the foreign matter from her system. We informed the Dog Stop of these facts and received a "poor dog" text in response, claiming that they were "investigating the matter." No phone call or any offer to make things right by this facility. The negligence of this business and their staff have caused pain and discomfort to our (former therapy) dog who has precious little time left on this Earth. I am outraged and how little concern they have shown for our animal and would never ever let any animal near this facility.

They did wonderful work on trimming our cat's fur to a 1/2" for a "long lion cut." We'll be back!read more

Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.

Susan is wonderful and truly cares about making your pup look and feel amazing! Thank you so much…read morefor being our family's go-to pet groomer for over 20 years!

We've been taking our two dogs to Susan for more than three years now, she's not only one of the…read moremore affordable groomers in the area, she's also very consistent. We can usually get them in on a days notice and they're always ready when promised. She was also the only person who could de-skunk our Labrador after he decided to give chase three times this Summer (Northbrook & Glenview seem to have a high number of skunks the past few years). We've tried other places including the big pet stores when she's been sick or on vacation and we always go back to her.

Best groomer been bringing my dogs for 15 years. They always look great and smell nice too…read more Trust is important. And it's important for your dogs to be cared for so if you only take them when things get bad with their coat it's a difficult fix that takes time. I found it best to set up regular visits as this really helps keep the dogs coats as they should be and the dogs get familiar with the process. My initial plan was to keep my Havanese with her hair long. Well it's curly to and I tired then decided it's best to let Andrea take care of it and it was the best decision ever. Like everything in life regular maintenance is required. Thanks for all you do !!!

My lab Maggie has been a regular monthly customer with Andrea for nearly 5 years. They are…read moreprofessional and the dog is always well groomed at a reasonable cost.

We were looking for a place that we could send our puppy for training because my husband and I both…read morework and have busy schedules with the kids. It has been great being able to send our dog two times per week for daycare and training. I love that they have an online portal that I can use to book her appointments, so it's simple to schedule based on my week's availability. We have also seen big progress in my Old English Bulldog's leash walking since taking her here! They are great to work with!

Used Dogstyle on a recommendation from another kennel for my high anxiety dog. I picked him up…read moretoday after a week's stay and was told he did ok, which is a big deal for him. More importantly, he took almost no time to calm down once we got home! That's a really big deal! Normally, it takes him a day or two to wind back down after a high stress event like being g away from us for a week. I am really pleased! He's confirming that he did ok!! I would totally use them again.

Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

We boarded our 2 yo baby here over the summer after doing a trial day with them, where she did…read morewell. She is a dopey but strong dog, and super sweet and her definition of playing with other dogs frequently involves jumping over them, something we have beenn working on. Up until her boarding experience, she had successful play dates with doggy friends, ran around at the dog park with friends, overall did well. During her stay, we were out of the country. After a successful trial and all the positive reviews, we were confident she would do well. It was not her first time boarding, just her first time at Rovers. Well - in checking in with the Webcam, we would find that she would be let into the group room for moments, jump and then be created for 30 minutes or more at a time - repeatedly. Meaning she would get minutes of free time per day to play or get energy out. This went on every time we checked until I finally contacted them to ask what was going on. I totally understand needing to separate dogs that create issues with the group, but she was there for 10+ days and this went on every day. SHe was getting little to no interaction, just punishment from what we observed. After communicating with the team there via email, I felt slightly more confident although still a little worried. While traveling home, we found out she had been in a scuffle with another dog and was at the vet ER. While serious, this was also downplayed. When we finally got to her 24 hours later, she was shaved, in a cone, with stitches all over and on pain meds. She has not been the same since :-( A few months later and we are seeing residual issues. Out of the blue she sometimes growls or lunges at people she knows (outside of our family) each time looking like she feels as though she needs to protext herself. These are people she had spent time with here and there before without issue. She needs more encouragement to be able to perform certain things (climbing stairs, going outside) than she ever needed before (to note, she is a rescue we had had for 10 months before she was attacked at Rovers). She is scared of more things than before, irrationally hiding at times from things she was previously used to (my child practicing an instrument, the sound of the garage opening). I don't know for certain what really happened, we were never really informed, but all in all my baby girl is showing signs of trauma she didn't have before. We feel so bad that we left her there, and certainly caution others to do the same.

We moved out of the area, but we still bring Fitz to Jennifer at Happy Dog Grooming Spa because…read moreshe's truly the best. Fitz absolutely loves her, and she takes such great care of him every single time. Jennifer also makes us feel valued as clients and always works to accommodate our schedule. She's worth the drive.

I've been bringing my Shih Tzu dogs to Jennifer for over 20 years. I also had a blind Lhasa apso…read morethat she was able to care for. I currently have 3 females and they love coming to see Jennifer and get amazing care. She is truly a blessing to my dogs. She is knowledgeable about any possible medical issues that would require a veterinarian visit. I would highly recommend her to anyone looking for a groomer for smaller long hair breeds. She doesn't leave dogs in cages and only has my dogs in her shop when grooming. She provides a safe and welcoming environment. Jennifer is awesome and gives your dog total personal attention. She has my vote!