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    Bath and groom only

    Full grooming

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    Private dog training

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    Recommended Reviews - PetSmart

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    Our first experience buying an aquarium and fish for the 3 grandkids. We went to this PetSmart and were greeted by Steve who walked us through the whole process and was very informative on how to care for the fish, what was needed, etc. the boys are so happy with their fish! Thank you Steve!!

    Maddie K.

    You're kidding right? The satisfaction guarantee but, I am supposed to drive the hour back to this location in order to be refunded a grooming service? Regardless if I was okay with the style the dogs hair in, it should at least be even. I don't know if this was the groomers first day with some clippers or what. I would advise management to re evaluate who they have grooming dogs. Every part of my experience trying to remedy the situation was unpleasant on top of being upset at the poor work done on my dog. I was loyal to petco grooming and came here out of desperation and I will never make that mistake again. The skokie petco has groomers who are skilled. Next time I will wait for them to have availability instead of making the mistake of coming here again.

    dirty water/living conditions

    Management hid this on Google. TL;DR don't care about fish, sell as many as you can for as much $$$ as you can. I had purchased four bettas from this location today in an effort to rescue them and returned one item from a purchase a week earlier (images taken minutes after arriving home). When I was browsing through the fish section, I informed a kind bearded employee that the bettas seemed neglected he was immediately sympathetic and said he would note it in their system. After leaving the store, I noticed I left the "return receipt." When I returned I was greeted by a different man I believe named "Steve," which after some back and forth helped retrieved the receipt for me because I had purchased a sick betta and explained why wanted to retain the receipt. At that point I mentioned that all the bettas I have purchased from this location have been sick in some capacity. He proudly rebutted that he has the "lowest betta lost" in the company as we walked over to take a look at the bettas. He began to explain the blue water wasn't harmful... to which I stopped him and explained I wasn't speaking of the newly imported fish, but of the fish showing illness due to neglect (unclean conditions, fin rotting, blindness, tumor-like growths, swim bladder, etc.) to which he responded, "How can you tell?! Also these are mass bred. You expect defects. But we do twice a week cleanings..." As I did not have the patience to deal with his immaturity, I simply left the situation as is and said I just wanted to help. He finished the conversation by stating that he "gets so many of these [bettas] in that [his] goal was to sell as many for as much money as possible." As you can see from the images, I was not trying to exaggerate my concern. I truly hope my five rescues survive (I have multiple tanks at home and emergency quarantine tanks/medications/test strips/supplies/etc. for their proper care) hoping I can put this all behind me, but if worst comes for these little fishies... I look forward to encountering "Steve," again.

    A very satisfied pug
    Ari T.

    I've been bringing my Pug and Great Pyrenees here for years to see Shayna. My babies LOVE her! She is the best groomer we've had the pleasure of working with. She is a wonderful person with a heart of gold. She always goes above and beyond. She listens to my concerns and gives the best advice and suggestions. If you want an amazing groomer who truly cares for you and your fur babies, come here and ask for Shayna!

    Thanks Shayna! Love Rosie

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    Michelle Lutes is an excellent groomer! I have not been happier with a grooming service!

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    9 years ago

    So happy with our groomer. Tillie got the Pink Package for Breast Cancer Awareness month!

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    Ask the Community - PetSmart

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    Wiggly Tails - Judd, Cindy, Ashlee, Pico, Roscoe

    Wiggly Tails

    (66 reviews)

    In keeping with what appears to be an annual tradition, today is May 23, 2025, and I just picked up…read moremy most valued pet, Shyla, from Wiggly Tails and although I missed her terribly, I know she's in great, loving hands at Wiggly Tails! It's a wonderful place for dogs! You can see that everyone who works there loves dogs and really cares about them. I have been taking Shyla here for day care for several years, and I board her there when necessary. I wouldn't trust Shyla to anyone else! The place is HUGE and very clean. There are several different areas of play, both inside and outside, and a few different types of sleeping areas for overnight guests. When you board your dog you get a report card, letting you know everything you'd want to know about your dog's stay! Plus they have webcams all over the place, but I don't use them anymore. I know Shyla is in loving care, safe and happy! Wiggly Tails is where you want your dog to be! (And this is about the 3rd review I've given them in the past four years! The wonderful people who work there have become our family! And it's Shyla's second home!)

    I'm sharing my very bad experience with Wiggly Tails Dog Daycare in Northbrook in hopes no one will…read moremake the same mistake I did. I will not be going back to Wiggly Tails after a second, and this time horrific, biting incident resulting in severe injuries to my dog, the defenseless, kind and loyal Bailey. I apologize for sharing these horrific pictures, but I do not want any other unsuspecting owners to land themselves in the position that my dog and I are in. The photos are after my dog was cleaned up. It was much worse, looking infected. I'm heartbroken and mentally exhausted. I gave them a second chance the first time and I was assured it wouldn't happen again. The first time, I didn't post anything and I was asked to give them a second chance. I'm not sure why they neglected my dog to allow it to happen. There should have been some supervision to avoid this. The facility refuses to share surveillance tapes of the injuries. I gave them an opportunity for explanation and was told "We can't guarantee this won't happen again". Why not? Is Wiggly Tails staff extensively trained? Is the staff trained to handle emergencies? How do they organize dogs? by size or by play style? Are "dangerous" or aggressive dogs allowed in group play? Do they let the dogs do what they want until a fight breaks out? Is the facility more concerned with revenue than safety? Doggy daycare places will tell you that they watch the dogs and stop inappropriate behavior from happening but in most cases it's either a lie or they don't intervene until it's escalated too far. Wiggly Tails were negligent in their duty of care which led to my dog getting bitten and severely injured. There is no excuse for my poor little dog to suffer like this! My poor family has to deal with the trauma of an injured dog due to an irresponsible daycare business! Irresponsible decisions were made that lead to Bailey's injuries, and I would not want this to happen to any other pet or pet parent. Please, if you are considering a dog care facility, do not take your beloved pup to Wiggly Tails. I wanted to share my story in hopes that others who see this post will share it, and perhaps other pet parents will think twice about using Wiggly Tails.

    PetSmart - petstore - Updated May 2026

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