I am obsessed with Liz. She saved my golden retriever. And also knows everything about anything…read moredog-related. She's basically a free-advice functional medicine vet. I literally went to Dr. Royal who is amazing by the way who is a functional medicine vet and she told me a majority of what Liz also told me which is diet diet diet. My dog Griffey was getting hot spots as a puppy and losing his hair, the conventional western medicine vet just put him on an antibiotic and said that it's normal. After changing his diet to full raw (listening to Liz and Dr. Royal) - his fur is like silk and is the happiest and healthiest golden. I admit that it's expensive but so is eating organic and purchasing local products from farmer markets. In the long run, I think we will save more money on keeping him healthy than paying towards vet visits. It is also a HUGE perk that is right down the block from my favorite gym The Garage Chicago.

I met liz one time and she was a splendid lady and she helped me with such grace. But im leaving…read morethis review cause not only her but her WHOLE staff is always angels when i come in and buy cat food. Even being a small shop they have better prices than big chains (literal angels here). This place deserves your business. I dont even have pets anymore but I remembered how awesome it was picking up cat food here so here i am 5 months later leaving a review- DONT WALK... RUN TO LIZS PET SHOP! You wont regret it!

Stopped by here to find a lil gift for my cousin's kitties and some treats for my cat…read more Its adorable in there, service is nice, and there is a descent amount of healthy options for cats and dogs.

Good food, selection, great location for me and variety of treats. They do have some dog coats,…read moreleashes, and toys, but the selection is somewhat limited. There is a fearless cat that roams the store that seems to get along with all the dogs.

Really clean and safe ingredient pet food and treats here and Josh is knowledgeable on pet…read morenutrition and passionate about keeping animals healthy. I'm so thankful I found this place

A great selection of food & treats are available for both dogs and cats. I try to feed my dog…read morehigher quality food and I found exactly what I needed. I buy a dog food imported from Italy & I haven't seen her gut health this good ever in the past.The best part is the store owner is VERY knowledgeable and can find or recommend your perfect fit. Stop in here, you can tell this guy is a pet lover - birds, reptiles, dogs, are all in the store hanging out. I love brining my dog here bc now her and the owner are best friends. He even gave her a bday ice cream cake treat on her birthday!

Anna is so friendly and I love when she is my cashier!…read more This store has great deals and I love getting something special for my pup. If my dog wasn't terrified of stores because she thinks she will be getting groomed, I'd bring her to pick out some new toys herself. Definitely do not skip signing up for their rewards program.

Excellent and quick service for delivery. My go to and will continue to order from them.read more

I have been bringing my dog here for a year, everyone has been so great and sweet to him & I the…read morelast new times my dog had a really hard time which was odd and the haircut was awful & it took over 4 hours. I will not be returning I was crying when I saw my dog, the lady told me some dog was bleeding my fiancé stopped me from calling to complain. I don't know what they do in there but I do not suggest anyone bring their dog. Grooming is inconsistent and scary.

I finally decided to give Petco another chance for a grooming appointment for my 7lb dog after…read morebeing cancelled on four separate time. yes, four times! and always on the day of the appointment. Unfortunately, this turned out to be a terrible decision. When I picked up my dog after his grooming appointment, I noticed nothing unusual at first. However, later that day, I saw him licking his paw non stop. Upon closer inspection, I was horrified to find an injury with visible redness between his tiny toes. Petco never mentioned anything about hurting my dog, which made their lack of transparency even more appalling. I called them the next day (as it was late when I discovered the injury) and was told the manager wasn't available. The employee I spoke with said they'd need to contact upper management to determine what to do. A day went by before I got a call back, only to be told the same thing. I informed them I was traveling to Vegas, and they promised to let me know which vet I could take my dog to. The condition was that if the vet determined the injury was Petco's fault, they would cover the costs. If not, they wouldn't do anything--not even offer a refund for the grooming service. To make matters worse, they never called me back as promised. I disputed the charge with my bank, and now Petco is fighting the dispute, knowing full well they hurt my dog. This is not just poor service--it's outright negligence. I will find the appropriate channels to hold Petco accountable because this treatment is unacceptable. Our pets deserve better care, honesty, and respect.

A+++! I cannot say enough good things about Kriser's Bucktown location!…read more The employees are so friendly and caring. From the moment you walk in, you can tell they truly care about their work and the animals they service. I took my cat in to have her nails trimmed and was blown away by the top-notch service Matt provided. He was so kind and compassionate towards me and my pet. My cat usually loathes having her nails trimmed, but that was not the case at Kriser's! Matt was able to place her on the table and get her nails trimmed in no time with zero fight. She was evening letting him pet her - it was truly a miracle! The store itself has a wide array of pet food and supplies. It is clean and nicely laid out. I will be visiting here often!

This is by far the cutest Kriser's in Chicago! They go above and beyond to decorate for every…read moreholiday! Absolutely love going here to see all of the new decorations and events they have going on. On top of that they're incredibly informative on new products and have the nicest people working here! Thanks for the enjoyable experience!

I had great customer service and I love my snake vuk, I had a great time come in to buy snake food…read morethe small mice were great to buy every time she ate them

I wanted to give zero but it's not an option…read more My husband took our husky to a grooming appointment at PetSmart, trusting that he would be in safe hands. Instead, he received a call that a pitbull had broken loose from its kennel and jumped into Marshy's kennel and attacked him. My dog sustained a neck wound and had to be rushed to the emergency veterinarian for treatment. After an emergency vet visit, tears, and a lot of shock, I brought my dog hurt, with a hole in his neck ungroomed. He sat in a kennel for 1 hr and 30 min before being attacked. Now he is recovering, but the hole in his neck keeps breaking open. I should not have to be dealing with this! No pet owner should have to go through this after leaving their dog somewhere they believed was safe. I'm heartbroken, shaken, and honestly very angry! I didn't get a call from the store manager to check on my dog. They didn't give a damn. PetSmart covered the initial vet bill, I have not been given a clear explanation of how this incident occurred. The store manager stated that there were scratches on the divider but could not explain how one dog was able to access another kennel. This raises serious concerns about facility safety and supervision. Don't take your dog to this shit hole or any petsmart for that matter.

This petshop is AWSOME they've always had sales and awesome animals. I remember the fish area in…read morethe basement, I volunteered here a few times as a kid. 10 STARS!

I've been going to Jules Pet Shop for over 15 years. They are incredibly knowledgeable and will…read moretell you all the pros and cons associated with pet care. I recommend them before anyone else in the local Chicagoland area.

High-quality, well cared-for pets at the best prices in town. Andy is kind and helpful for all of…read moreour bearded dragon needs.

Is a reptile pet supply store a little specific? Yes. But as a reptile owner, I feel so fortunate…read moreto have this in the area. Their consistent selection of healthy feeders is so fantastic and the price point is better than anything you'd find at the chain. It also happens to be a fun place to walk around...to see some curious creatures, but I'm mostly there for the bugs....

Plenty of parking. The womens restroom is FILTHY. When I dropped my pet off I used the facilities…read more When I returned to pick my pet up I used the facilities & the same trash that was on the floor more than 5 hours prior was still on the floor, & the trash cans were overflowing which means no one bothered to cleaned the restroom. Disgusting. The staff at the PetsHotel are friendly. Getting info about my pets stay always seems to be the same scripted answer. I've noticed each time I arrive to pick up my pet no one is out front, there is no bell to alert that you're waiting so you're just standing hoping someone will notice you. Calling to check on your pet is hit or miss. I don't like that I've never seen the facilities where my pet is housed. No tour. No cameras. I'll be looking for other options in the area.

I'm writing this months later because I'm still stunned by how bad my experience was at their…read moregrooming facility and I was also just quoted over $200 to fix the damage they did to my dog's coat. I brought my golden retriever in for the full package: ear cleaning, nail trim, bath, and groom. If you have a golden, DO NOT BRING THEM HERE. The haircut alone was the worst I've ever seen, but the bigger issue is that they simply didn't do the services I paid for. When I picked her up and walked her around the store for treats, I realized she smelled worse than when I dropped her off. Her ears were still full of wax, her nails hadn't been trimmed, her coat felt dirty, and the grooming itself was shockingly uneven. I bathe my dog weekly, so she is never in that condition, and I initially assumed maybe they'd forgotten to rinse a product or had used a shampoo with a funky smell. I went back into the salon and asked if she had been bathed. The employee flatly said yes. I tried to give them the benefit of the doubt and asked to smell the shampoo they used, thinking maybe the scent had changed, but it clearly didn't match what was on my dog. When I asked again, three employees came out and responded with condescending, dismissive attitudes. Their red-haired manager rolled his eyes before walking me over for a refund. For the record, I wasn't even looking for a refund, it was a gift card. I just wanted to understand how a grooming appointment could go so wrong. When I got home and bathed her myself, the water ran nearly black, something that has never happened before. Her paw pads had been shaved unevenly, her coat was damaged, and the professional groomer who corrected it asked if a toddler with scissors had gotten to her. I contacted corporate at the time and never heard back. I have never once left a negative reviews for any business ever, but when it comes to my dog, I will absolutely speak up. Please don't take your pets here.