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4 Legs

4.9 (37 reviews)
Open 11:00 am - 6:00 pm

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5 months ago

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1 year ago

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3 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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4 years ago

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11 years ago

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5 years ago

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5 years ago

This place is great - they're so friendly and helpful. And my dog loves coming here because of the attention she gets.

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5 years ago

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9 years ago

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8 years ago

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4 years ago

Sweet little pet store! The staff are friendly and so helpful. I get my dog food and treats here.

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7 years ago

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7 years ago

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9 years ago

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12 years ago

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11 years ago

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4 years ago

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12 years ago

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11 years ago

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8 years ago

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5 years ago

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11 years ago

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12 years ago

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11 years ago

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10 years ago

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9 years ago

My dog loves the food here that the store clerk was helpful and knowledgeable about transitioning my pup to a new food. Will be back!!

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11 years ago

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11 years ago

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10 years ago

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10 years ago

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12 years ago

Dori, Leslie, and wonderful pooch Alice are terrific! Good hearted people with impeccable service!

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11 years ago

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12 years ago

Love this place. Dori is great. My favorite place to buy dog food. Great location too.

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Ask the Community - 4 Legs

Review Highlights - 4 Legs

If your dog has a food allergy or needs a supplement, Dori and Leslie can recommend the right products!

Mentioned in 9 reviews

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PetSmart Grooming

PetSmart Grooming

(264 reviews)

Bucktown

Plenty of parking. The womens restroom is FILTHY. When I dropped my pet off I used the facilities…read more When I returned to pick my pet up I used the facilities & the same trash that was on the floor more than 5 hours prior was still on the floor, & the trash cans were overflowing which means no one bothered to cleaned the restroom. Disgusting. The staff at the PetsHotel are friendly. Getting info about my pets stay always seems to be the same scripted answer. I've noticed each time I arrive to pick up my pet no one is out front, there is no bell to alert that you're waiting so you're just standing hoping someone will notice you. Calling to check on your pet is hit or miss. I don't like that I've never seen the facilities where my pet is housed. No tour. No cameras. I'll be looking for other options in the area.

I'm writing this months later because I'm still stunned by how bad my experience was at their…read moregrooming facility and I was also just quoted over $200 to fix the damage they did to my dog's coat. I brought my golden retriever in for the full package: ear cleaning, nail trim, bath, and groom. If you have a golden, DO NOT BRING THEM HERE. The haircut alone was the worst I've ever seen, but the bigger issue is that they simply didn't do the services I paid for. When I picked her up and walked her around the store for treats, I realized she smelled worse than when I dropped her off. Her ears were still full of wax, her nails hadn't been trimmed, her coat felt dirty, and the grooming itself was shockingly uneven. I bathe my dog weekly, so she is never in that condition, and I initially assumed maybe they'd forgotten to rinse a product or had used a shampoo with a funky smell. I went back into the salon and asked if she had been bathed. The employee flatly said yes. I tried to give them the benefit of the doubt and asked to smell the shampoo they used, thinking maybe the scent had changed, but it clearly didn't match what was on my dog. When I asked again, three employees came out and responded with condescending, dismissive attitudes. Their red-haired manager rolled his eyes before walking me over for a refund. For the record, I wasn't even looking for a refund, it was a gift card. I just wanted to understand how a grooming appointment could go so wrong. When I got home and bathed her myself, the water ran nearly black, something that has never happened before. Her paw pads had been shaved unevenly, her coat was damaged, and the professional groomer who corrected it asked if a toddler with scissors had gotten to her. I contacted corporate at the time and never heard back. I have never once left a negative reviews for any business ever, but when it comes to my dog, I will absolutely speak up. Please don't take your pets here.

Petco

Petco

(39 reviews)

Roscoe Village

If I could give zero stars I would. Today I was charged an additional 20 dollars for using the self…read moredog wash. I took longer because I was waiting for the ONLY hair dryer to become available. That is terrible. Add to this the arrogance and lack of customer service from Brandon the customer representative. Not only did he not explain to he was going to charge me extra, and only addressed it after I asked, when I attempt to explain that I was waiting for the only hair dryer to be free he tells me, well there's nothing we can do expect give you extra towels if you want. Please do better. This isn't even about the 20 dollars. It's about the lack of customer care ( one hair dryer for 3 stations), the dismissive and arrogant behavior from Brandon, and then the resistance to even provide a contact email for the store manager. I also have noticed based on other reviews that this is not an isolated case. I've worked in customer facing roles my entire life and there is a right way and a wrong way to treat customers, actually just people in general. Rules are rules but there is a different way to deliver information and it can be done with clarity, without an attitude and in a way that makes customers feel heard and valued. I will not be returning and hope that at the very least this message leads to changes so no one else needs to deal with this.

I have been coming to this Petco for 2 years now and have noticed several disappointing changes. I…read moreused to be charged $15 for a 30 minute wash. They then changed the policy to $20 for a 45-minute wash. Recently, they changed it again to a 30-minute wash for $20.00. I have also noticed their bathrooms have been closed for months. With only one blow dryer for three stations, I also don't see how this is an equitable approach for customers and pets. I was also notified they now charge for extra attachments for the blow dryer-I was to told this after I had given my dog a bath. Thankfully I did not use any attachments. I wish this company/location was more transparent with their information, especially for the self-cleaning service. I will not recommend this place to friends and family and I will be seeking services elsewhere.

4 Legs - petstore - Updated May 2026

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