Nobody's vocal cords worked when I said hello when I stopped in tonight to spend money so I bought…read moreone thing and left. The frosting and filling tastes like cool whip, very artificial and the cake itself doesn't have the correct funfetti flavor. Incredibly disappointing experience as a first time customer and new neighbor.

LONG READ BUT WORTH IT! In September 2021 my Sister in Law ordered her gender reveal cake from this…read moreestablishment. Firstly, it was very pricey, I know because it was my hubby and I who paid the bill as a gift for the soon to be mommy. To be honest I wouldn't have been upset about the price had the experience not turned out to be unprofessional and chaotic. Starting from the top of the list, my Sister in Law did order a detailed and aesthetically pleasing 2 tier cake. The flavor was supposed to be Tres Leches. It might as well have been zero leches because it was so dry and very disappointing. This was not the worst though. Besides the high price tag and poor quality of taste, the bakery uses HAZARDOUS MATERIALS to achieve the look of their cakes. What do I mean? Well raise your hand if you think putting STYROFOAM dipped in chocolate on an EDIBLE CAKE is smart and safe. I can understand using Styrofoam as a display example but it says a lot about a business when they are limited in their ability to design and create a cake using material that should NEVER be used. AND if they were going to use such, make sure the customer knows not to eat and remove before serving. Well long story made short- it was not told to us that there was an inedible objects on/in the cake other than the stems inside which were noted to be removed on the back of the receipt. So the cake was served to guest and the Styrofoam coated in chocolate to appear like cake pops was consumed by a kid! Who got ill, throwing up afterwards but luckily with a quick trip to urgent care was properly treated and nothing severe came about in the aftermath. WELL I was fuming about this and called the bakery to speak with the manager after that weekend. The manager Julissa made it very difficult to work through a solution. She asked me to come in person to speak about it mind you the bakery is 1 hour away from me. I told her that was out the question because I am not taking off to come into person to have a conversation that can be handled by phone. What would seeing me in person have done to resolve the matter? She then asked me to send an email so she had the complaint in writing which I did. It took almost a week for her to get back to me after I reached out to follow up only for her to notify me that they weren't responsible for the situation and the best they can do is offer me $100 store credit. Can you believe that? No, then how about this. When I told her that was not acceptable and I felt like she can reimburse me half of the order at least, they responded by sending me a screenshot of how Styrofoam is not toxic. Worst part, their screenshot was off a website from MISSOURI. It was obvious that they had to second guess the material they used only once they were faced with a very dangerous scenario that came about with the consumption of their food. Instead of taking accountability and displaying their sincere apologies by offering at least what was requested, they felt sending me their ridiculous google research was sufficient to validate how they weren't wrong. Moral of the story- not everything you see is as glamorous as it looks. Be careful if placing an order with this establishment if you care about your loved ones and/or looking to do business with a professional establishment. You won't get that here. Ps added the screenshot they sent me of their research on styrofoam ... from Missouri.

Great cakes, pies, customer service. Shannon has it all. Every thing she bakes really does come…read moredown from Heaven. Go see her on Marcus Garvey Blvd. in Brooklyn.

Son's birthday cake. Fabulous!…read more The process was short sweet and to the point. At first I thought it was too smooth but nope. I sent a picture and I ate the picture thats how well it came out. And it is so good, I still eating it.

The ambiance of this place is super girly and pink oranges and blues. I loved the vibe. One of the…read morecutest establishments I've gone to in a while. The menu was also very unique! They have tres leches everything. Cereal flavored everything. Everyone that I called and bought things home for enjoyed their drinks and cakes. The service was also outstanding the woman behind the counter was patient and kind with me taking a minute to figure out what I wanted. The menu was so cool that I had lots of questions about everything on it I will 100% be back here again next time I am in the area. Truly a great experience. I loved the tres leches latte :)

Me and my mom were in the area and I saw this bakery shop and stopped in. The décor was beautiful…read moreand they had lots of seating for you to relax and enjoy your treats. There were a few people ahead of us and most of them were getting the Dominican coffee. Me and my mom opted for some baked goods. My mom bought a cookie and I got the banana nut bread. My mom said her cookie was just okay. However, my banana bread was delicious. Of course, after the fact I read that they are known for their tres leches which I will definitely try on the next visit. I also saw that our mayor, Mamdani recently supported this local minority business which is great for the community. I'll definitely check this spot again to taste some other menu items.

Super cute spot with pink and gold accents, really cool wall art, and good music…read moreplaying...definitely a vibe. The space is small, with about three tables, bench seating, and the most adorable pink individual chairs. They really take their time crafting the drinks and didn't seem to have much help. So it did take a little while but the drink was absolutely delicious. I had the coconut mango matcha with oat milk and it was sweet, creamy, and still well balanced and not overly sugary. I only I wished there was more! Prices are pretty standard compared to similar places. I didn't end up trying dessert, but there weren't many on display at the time (it was early). I did see a few cupcakes that looked nicely decorated and a good, standard size. I'd love to see more dessert options out front next time to get me curious. Looking at pix on line is one thing but if more things were displayed I probably would have gotten something for later. Overall, a cute spot I'd come back to for a treat.

4 stars just for the matcha. The cupcakes are good as well but those matches hit it out the park,…read moreso flavorful and so creamy. The mango and outmilk mixture gave a sweet and sour balance and then the matcha was mixed well. I wish this place was next door they would take all my money.

True story, so my granddaughter got me some strawberries covered with strawberry chocolate ( omg )…read moreand in the beginning my daughter didn't know the name of the Bakery. So I was saying how good they were and then she found the place and lo and behold it was Valencia. I told her they been around forever and it was our go to for cakes back in the days and they havent lost touch yet and I enjoyed my treat. Can't wait to go there myself. Oh and the lady did something from the heart which makes them always #1 in my book. We appreciate the beautiful gesture and we will see you all soon!!!!. If you need a good treat or a beautiful good tasting cake please stop by.

Unfortunately the beautiful cake I ordered for my daughter was EXTREMELY dry and not edible. It was…read morea waste of $43. Almost the entire cake is still sitting in its box. I believe they sold me a cake that was old already. One of the cakes they sell on Too Good To Go! I know the difference because I've purchased their cakes from TGTG and this was definitely a $15 cake I could've gotten on TGTG but paid more than double that price. I plan to call them tomorrow to see if they can give me a fresh cake and make this right. I don't plan on it happening but I'm going to try anyway. I'll update with another review after I speak with someone there.

Some of the best chocolate I've ever had…read more Took my mom here for her birthday with my husband. I saw tours, gluten free bakery items, and tasting room info advertised online, but turns out this was probably outdated info. So when we walked into the warehouse/tasting room we learned those weren't available after we saw some employees doing admin work and inquired. Would have appreciated more clarity about this online since we drove a ways to visit (I had previously tried to call the shop but couldn't get ahold of anyone; our gamble). However they sent someone out to help us at their merch bar and we were able to sample some delicious sea salt dark chocolate before purchasing a variety of bars. Extremely impressed with the coconut chunky, and I'm not even a huge coconut person. Would definitely go back again for that. The sweet pistachio spread was also incredible. Five star products. Really liked the decor and it was cool to see the actual operation happening in the background of the tasting room space. *Shoutout to Jeremy for gifting us a few bars with our purchase! You made my mom's day and she didn't stop talking about Fine + Raw's chocolate all day, even after we went to another chocolate factory.

I've purchased their dark chocolate spread over a dozen times, both from a local retailer and from…read morethe F&R web site. The thickness has been very inconsistent. Sometimes its been too thick to stir, other times it been kind of runny even when stirred. The last batch was more like maple syrup than a 'spread', a horrible mess (although good tasting). I tried to contact the company three times to ensure that if I ordered again I would get a spread, not syrup. I never got any response, just got added to their spam email list. Moving on to other brands of hazelnut spread.

Phenomenal cake and awesome customer service!…read more I traveled from out of town and was really hoping to bring home a delicious Black Cake. I called Ms. Angela last minute, and she went above and beyond to help me. She was incredibly kind and understanding, and to my surprise, she was able to provide me with a fresh Black Cake right away! The moment my daughter and I tasted it, we knew we had found something special. The cake is rich, moist, and perfectly spiced. Every bite is full of authentic flavor and pure delight. You can truly taste the love and tradition baked into it. Not only did I walk away with a great Black Cake but I also left feeling grateful for such warm and thoughtful customer service. I will absolutely be ordering again. Thank you, Ms. Angela. You have a lifelong customer!

My mother enjoyed the cake, but the customer service was lacking. Too bad because I would have…read moreordered again, but I'll take a pass. Still I wish them the best. Cheers.

We were in search of pastries for dessert and was driving down Flatlands and the brightly lit,…read moreenergy giving orange caught my eye. Flatlands Bakery was having their grand opening day. The store is new and well designed. The shelves were stocked with fresh made goods, the display cases also were full of delectable items. There was free hot coffee. Service was a little slow but as it's was brand new. We'll visit again in the future to see how they progress. Best of luck .

we need more stars lol. i just called my haitian brother and told him what i was eating and how his…read morepeople made me sick lol. i had a pattie with shredded chciken and a boiled egg. like i would have turned my nose up to thos foolishness but nooo im about to get 3 more. it was good chickens seasoned right, the dough was good it was goood and we will be back plus i got this other goodie i call it the heart lol but i love it with some tea. we be back lol.