We just purchased our second car from Modesto Subaru. I've had nothing but positive experiences. From Sales to Service, their staff is courteous and professional. I always feel taken care of. I would recommend this dealership to anyone. Many thanks to Reggie, Michelle and George for their help this go-around. read more

I've been doing my research for a new car AND best deal, for about a year! Finally decided on a Subaru... what can i say... AWD, Eyesight, Rear view cam, blind spot detection, and SO MUCH MORE! I contacted Modesto Subaru from a referral and couldn't be anymore happier. They got me exactly what i wanted :) Thank you, Chris, Nelson, Lapron, and Jason! I wouldn't hesitate recommending this dealership. read more

Truly an exceptional place!!! I purchased my Subaru from Lasher Subaru in Elk Grove but the service department here is way above the rest. Brittany is awesome and always went above and beyond from day one. I was told by Lasher Subaru that I would need a need a new turbo but they didn't have it in stock. They would place the order and it would run me $2200 for parts and labor. I asked them to see if there is one available at another location so I could get that taken care of at the soonest and Modesto Subaru had one. Upon arrival, I explained my situation and handed them the diagnosis from Lasher. Brittany said they would do another diagnostic just to be sure and boy am I glad they did as all I needed was to get the turbo back pipe gasket and that was covered under my warranty. Brittany also went on to let me know that even if I did need the turbo, it would be covered by my warranty!!! Thank you Brittany! Good to know that there are some dealerships out there with some ethics....Cheers!!! read more

After much research and comparing prices and amenities. My daughter and I found ourselves at this wonderful, accommodating dealership. Buying a car can be daunting at best, we felt valued and well taken care of here. They had a large inventory which made it easy to compare models. Our upbeat, adorable sales person, Jackie, was highly informed, didn't pressure us, answered all our questions and went way beyond to help us find the right car for my daughter! It's a wonderful car, we got a great deal and will be Subaru of Modesto customers for life, I just know it? Looking forward to a long relationship with them. When my husband and I are in the market for a new car we will be returning to this dealership first! I highly recommend it. Many thanks, Sarah and Lisa Schrole read more

Modesto Subaru - Sarah's new 2016 Subaru Cross Trek - Car Dealers Near Me - Modesto, California

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Excellent service from Chris at Modesto Subaru! Best price around the Bay Area, and great customer service! The whole deal was completed online and via phone, and they brought the car to my door! Yes, I bought the car on the phone!!! It's been almost three months and I intentionally didn't write the review right away. The car has been great! Better than what I'd been expecting. But Subaru is Subaru, so you can't go wrong with it. What made it even a better purchase was the customer service! It's just great, up-to-date, accommodating, and Covid responsive! My car was delivered to my door within a day. Chris was amazing being on the phone and I managed to jiggle between my job and car buying process on the same day. Also! Great extra service features like setting up a facetime appointment after two weeks to ask all the questions and discuss all the Subaru features with a specialist. Highly recommend Modesto Subaru and Chris in particular!!! I got a 2022 Subaru Outback, white pearl color, and it's beautiful! read more

Horrible service! I traded my car for a Toyota and as soon as we left the lot they became incredibly rude. I emailed several times and never got a response back! Whenever we called They were rude and never gave straight answers. Husband had to go in person so we could finally get our registration info, when he asked for the girl who helped us trade our car ( he asked for her by name) they laughed and said "she doesn't work here" ??? After he described her they "remembered her" they also failed to give us information about our loaner and when our first payment was due! My husband and I had to trace back on our own. I could go on... read more

My car broke down in Modesto while I was traveling from Truckee. Tamara was flexible and had me come in with no appointment on a very busy day. Thank you so much for helping me solve this problem. Took an extra day but she loaned me a car for the time being. Subaru is lucky to have you. Many thanks. read more

Once again, a big shoutout to Modesto Subaru. They have continually provided exceptional customer service from our purchase three years ago to today. Always professional, friendly, kind and welcoming. Thanks, Yvonne for figuring out my electronics! (Not my long suit). read more

Lapon Chanthamany Internet Sales Manager Fast services drive all the way from San leandro Aslo jacklyn hursh 2 big thumbs up!! Good price no hustle in price! The price you talk in the phone is what you get no playing games. I was in and out EZ. I was shopping for a crosstrek 2016 some dealerships going to charge me destination fee?! Livermore , oakland no deal at all (even u r retuning customer) A++ guys i been shopping cars nobody beats this dealership. I would buy a next car here again!! And recommend to family and friends read more

Love my Subaru dealership! Went in for a service last week and was there not even 30 minutes! They walked me to the seating area and they had tons of cold waters, teas, coffee to choose from while I waited! And then someone came and got me when my vehicle was done and walked me over to the counter to pay versus a phone call. Really great customer service! Love my Subaru and by far the best customer service I've received at any dealership. read more

Our vehicle needed serving and Modesto Service Dept. was awesome! Our service advisor, Nick, and his boss Rich were very courteous, knowledgeable and proffessional. They kept us informed through every step of the process and made sure everything was taken care of. I highly recommend Modesto Subaru if and when you need your car serviced. Thank you Nick and Rich!!! read more

Stellar customer care from the gentlemen in the express service department. Aaron was competent and professional. The whole experience was a breath of fresh air. Thank you! read more

I purchased a new Forester working with Johnny last week and had an all around great car buying experience. They went above and beyond to get me what I wanted, and they made the paperwork as painless as possible. I went back today to get a couple of extras installed. The service center staff was prompt, friendly and professional. The customer service was worth the longer drive (from the Bay Area). read more

Just bought my first car (and first subaru) here!! It was such a lovely experience and the man who helped us, Jesus, was able to answer all our questions and made sure everything was taken care of. Little bit of a wait time to finish the paperwork but that is expected at a dealership and it wasn't too bad. Overall very good experience at Modesto Subaru with Jesus! :) read more

Jesus - Sales consultant was excellent. Of course since I was just shopping and wasn't buying that day "his?" sales manager, Lapon came over to pressure me. Fine, all car dealerships are the same in this. However being told to vote yes for some bill so that car dealerships are required to close sundays so that he can spend time at church and with his family is horrible. Not only is it discriminitory (I guess Jewish people with Saturday sabbaths don't count) it's quite offensive to individuals that don't need religion or politics to buy a car. This sales manager made me very uncomfortable and although I will probably buy a Subaru I will make sure it is NOT at this location read more

Went in there last week walk around there used car lot there were salesman and other people taking pictures on there new lot but not one of them came and helped me. I guess taking group photos is more important than helping customers. read more

Extremely satisfied with Modesto Subaru. My husband has been trying to find specific parts for his car and has been going to the Subaru in Livermore. He's had a lot of problems over there (not getting all his parts or getting the wrong ones). We decided to stop by here today. It's my husband's birthday and he's thrilled with the customer service he received by Jorge C and happy that he was able to obtain the parts he needed to fix his car(his presents )! Very happy to see my husband relieved and excited to get his car going. Thanks Modesto Subaru! read more

I bought a Subaru in December of 2010 from Modesto Subaru. A little more then I wanted to spend, but the car was great. BUT, as soon as I got home two lights light up. I JUST SPENT OVER $20,000 on a new Subaru and TWO LIGHTS LIGHT UP! Super annoying! Check Tire Pressure and Gas Light. You would think that such a large purchase and a Subaru Car from a Subaru Dealer, they would at least fill up the tire pressure and gas for a safe ride home. I felt ripped off and don't expect to recommend this place to anyone. Again, I just spent over $20,000 on a car, and they cant fill up my $45 tank? Or 40 PSI in my tires? Come on people???? TWO LIGHTS!!!! ;( Also, the sales man Ron said he would call up in a week to check up and see if we still like the car. No phone call at all. I don't think he cared after the purchase. AND! Theres more....There was a flaw in the back seat. They said they would order a part/call and fix it. When they did fix it, they broke a clip and never put the back seat in properly. I have a 1 yr old son and its hard enough getting him in. They could of at least put the seat in properly again for a safe ride home. NOW I have to wait again to get the seat fixed. I still haven't received a phone call at all for the replacement part. LAME. LAME LAME LAME.... In conclusion, I love my Subaru but hate the dealership that sold it too me. I should of just went to the Bay area to by my Subaru. read more

So, as most people are aware, car shopping can be a pretty stressful undertaking. I began looking for a car about six months ago, and with about $10,000 to spend but wanting something relatively new, with very low miles, and with great mpg, I soon found that finding the perfect car for me was going to be a hefty undertaking. About three months ago, I found a car that interested me at Modesto Subaru, and while that car didn't turn out to be the right fit, the sales team at the dealership--Michelle, Reggie, and Nelson--began to keep an eye out. Last weekend, I went to look at a car with the intention of purchasing it. Long story short, the car didn't quite feel right, and I walked away with my hopes dashed. Then, on Thursday, Michelle contacted me about a car that had just come in, and I fell instantly in love. In one afternoon, the dealership worked extra hard to get the car through both detailing and inspection, so I could test drive it that evening, and Michelle updated me throughout the day, so I wouldn't have to waste any time or be inconvenienced in any way. I got to the dealership just after six, and even though they closed at eight, I drove away at nine in my new car, completely elated and completely relieved to have finally found my dream car. I want to also mention Crystal, who worked her magic to get me a great financing package and added an hour to her day to make sure I didn't have to return at a later date. I also want to thank John, who made sure I got safely to my car and on my way home. All in all, I had almost given up hope, but the amazing sales staff at Modesto Subaru have made me one happy camper. I would highly recommend you pay them a visit and allow them the opportunity to match you with your dream car, too. I doubt you could find a friendlier, more supportive, or professional team, but I wouldn't bet my new car on it because I simply like it too much. :) read more

It takes getting poor service and overcharged at a different Subaru dealership to make me appreciate Modesto's service department even more. So we were coming from Stockton when (surprise surprise) Hwy 99 came to a complete stop going Southbound. We opted to go to Elk Grove since traffic was flowing North just fine. Here is a comparison of my bill for oil change (Modesto prices were from earlier in the year... so I don't think inflation accounts for that much of a difference in service prices) Elk Grove Modesto Oil: $9.36 / qt (rounded to 6) $5.93 /qt (5.1 qts) Oil Filter $9.88 $7.91 Gasket $1.80 $1.44 Parts: $67.84 $39.59 Labor: $45.11 for .6 hr ($75/hr rate) $20.00 flat rate. So after 2.5 years of owning my Outback, I'm still happy with my purchase from, and follow up service with Modesto Subaru. Ironically after allowing traffic to dictate us heading to Elk Grove, a big rig accident and fire on I-5 South of Elk Grove stopped traffic heading home. There was just no winning last Friday with traffic. read more

We were only looking to buy a used car; something like a station wagon we could use to transport our dogs around and fit our active lifestyle. We were stopping in at all the used car lots up and down McHenry when stopped in here. We wound talking with James about leasing a new Impreza -- a car that wasn't even on our radar -- and looking at purchasing options as well. After taking a day to think about it, we came back in to purchase a new Impreza. James did a wonderful job of showing us all the features of the car and demonstrating them out on the road. He really took good care of us through the long, long process of filling out the paperwork, getting approved for a loan and everything, as was the rest of the crew here. When we did finally sit down to sign all the paperwork, Jason did a great job of spelling out all the different financing options that were available as well as things like extended warranties and gap insurance and the additional costs for those, with no pressure on purchasing anything additional. We did run into some issues with the financing company, but the dealership stuck with us and worked on the issue until everything was resolved to our satisfaction. Thanks to Reggie for following through and working overtime to make everything right for us! They say they're a family business here, and given the concern they show for their customers you can believe it. We're sure a lot of people get through purchasing a car without a hitch, but that wasn't the case for us. In the end, Modesto Subaru went to bat for us and worked things out so that we think this was a win for everyone. And we got to meet some very cool shelter dogs, too! Modesto Subaru was sponsoring a pet adoption event on one of the days we were there, and as a result it looks like we'll be adding another to our pack. You gotta love a business who supports local charities like this! read more

Brought my car in for the airbag recall and to start it was a huge hassle trying to get scheduled (this might be a problem across the board because I never could get it scheduled in SoCal. But they sent me plenty of postcards and letters to remind me..) I called the day before my appointment and asked about getting a loaner and I was on hold for some time but then was told no problem. When I checked in they didn't know about it and had to go verify. I had them change the oil which seemed to be in line with other places I've been to but when I got the laundry list of everything that needed to be fixed on it I couldn't believe the prices they quoted me after calling other mechanics in the area. We're not talking a little dealership markup but 3-5 times what other shops charge. I won't ever buy another Subaru and I won't ever bring it back here. Subaru sent me a survey after the encounter and no one ever followed up after either. read more

The salesman offered us a 2008 Subaru for $14,000 out the door (regularly $16,000) if we left w/ it today. He goes back to "check" w/ his manager who comes back and tells us it will be $18,000 out the door. What the hell was that about? You KNOW they bumped that old used car up sev'l thousand dollars. Thanks for wasting an hour of our lives. I don't know why they don't just cut out the "salesman" middle man. I HATE car salesmen. Screw you, Modesto Subaru! The one star is for the pathetic little car salesman who looked like a fool when his "manager" screwed him out of that sale. That car wasn't worth 8 grand. Go to Carmax for a Subi. They are no haggle! read more

Took our 2009 Subaru Legacy to Modesto Subaru for A/C evaluation and was told compressor was bad.Replaced it and was told it was bad.Another compressor was put on.When the car was picked I was told it was working but needed a new wire harness for a cost of 3,500.00.It worked for about three miles and the car is the same as when I took it in. read more

Horrible experience. My wife and I went to this dealership with the intention to buy either a CrossTrek or Outback, the man helping us really wasn't trying to work with us and kept trying to sell us a Honda Pilot even after we told him we were not interested in a Honda. He said he was going to show us an Impreza after we asked about it and then he said bye. My wife and I bought a 2017 Subaru Impreza from the Fremont Subaru Dealership, I would suggest going there. They have a HUGE selection of every Subaru model read more

Will not buy from again. We went in knowing exactly what we wanted. I was told the manager was giving out great "deals" when it came down to it sales rep did nothing to get us a "deal" and when i asked sales manager directly he didn't budge on price. So get on the same page... don't lie to your customers! We went to buy a car which is exactly what we did. I regret purchasing from a company with such a shameful business practice.. If the car was up to me i would of walked out and bought elsewhere but my husband had his eye set on that one. Love the car. Hate the company. read more

5 stars is simply not enough stars to rate this dealership! They bend over backwards to help their customers! Thank you guys for helping me out!! read more

I got my Subaru serviced at our local dealership before leaving LA on a road trip to and through Norcal. The car broke down in Stockton. We had plans farther east, so we had the car towed to Modesto, on a Saturday night, with a note. Without ever meeting us, the folks at Modest Subaru diagnosed the car (our local dealer left the rear differential fluid cap off or loose and the fluid leaked out, destroying the part), fixed the car, and even negotiated with our local dealer and got them to pay for the expensive repair. When I arrived to pick up the car, not only was it clean and ready to go but they offered to put my key back on the keyring and pull the car out of the parallel spot it was in (I declined, but it was sweet of them to offer!). They handled everything for us, despite it being a busy holiday and the fact that they did it all long distance. I am so grateful for their help. I wish I could go to Modest Subaru for all of my car repairs! Thank you! read more

Please read entire review - this was not a cake walk! When my husband and I arrived we met with a George who was not so great and told us "we don't negotiate, BYE" he acted like he didn't need us but suggested if we come back to ask for him. HA. We went to lunch and when we came back we went to the opposite side of the lot and got a baby. Not to be mean but Nick, he was clearly a newbie and was being super fake and when we wanted to buy he was just asking for all of our info (27 questions), not listening or answering any of our questions and we were about to leave (he even asked for our social security number! AS IF.) One of the Boss men must have taken notice cuz out of nowhere a superhero named Jesse Hernandez arrived! I'm not even being dramatic. This guy was very friendly, HEARD us when we spoke and made us feel so very comfortable. He worked with us and got us a deal we were happy about and I know car sharks are generally "sharks" but this man never made us feel like we were just a number. He truly seemed to care and even called my husband a week later to ask how we felt about the new car. He made this purchase and entire (LONG) experience, cause that's how it is buying a car! He made it feel personal and made me appreciate the dealership and my car even more. Because, I don't feel I was being swayed and swindled. It seemed honest and friendly and he truly wanted us happy with what we got. And I am so grateful to management or whoever sent him to us. Thank you Modesto Subaru. I love my Crosstrek! read more

Hot damn, finally a Subaru dealer here in Mo Town. Had a little problem with my Subie and was heading to Sonora to get it fixed when I heard there was a dealer here in MoTown. Went and checked it out and sure enough there it was. The best part was that the Service Manager was my old friend Andy from the now defunct 49er Subaru where I bought my car. Now how good is that? Can't get any better. The best service manager ever. This man believes in good customer relationship, and that's no bull. He fixed my car and saved me 500.00. read more

Buyers beware! I bought 2 Subaru's from Modesto Subaru approximately 2 weeks ago. A 2017 Outback, and a "Certified" pre- owned 2014 Subaru Impreza with manual transmission and only 18,800 miles. I drive a 200 mile daily commute, 4 days a week, so I put on miles quickly. After 2 weeks and 2,000 miles, my oil light illuminated in my Impreza! After checking the oil, it is over 1qt low. Since Modesto Subaru sold me a car with absolutely no owners manuals, I had to search the internet to find out what kind of oil my car takes. At this time, I stumbled on numerous articles regarding lawsuits and complaints regarding faulty Subaru engines that burn excessive oil and eventually need piston ring replacement, or short block replacement. After finding a list of models and vin #'s of vehicles with this problem, I found that my Impreza has the lucky vin # with a faulty engine. The day after purchasing my car, I cleaned and checked all fluid levels and all were full. In 2000 miles my car burnt far too much oil than what is considered normal. At this point, my "certified" Subaru is sitting in my driveway, unable to be driven with low oil, and I still haven't even gotten a response from their service, or sales department. Half of the websites I check say to use synthetic oil only, since these engines have so many problems, half of them say that synthetic oil will make the excessive oil consumption worse. A little clarification would come in handy, but like I stated earlier, NOBODY will return my repeated calls or emails, so now I am back to driving the car I bought my Subaru to replace. I have already contacted Subaru of America, and also contacted a law office that has experience dealing with Subaru over this specific issue. If I was able to find this information regarding my vehicle in 5 minutes on the computer, I wonder how the entire Subaru of Modesto staff was able to miss that my car had a faulty engine. Again, I am just assuming they didn't know since they told me that my car was "Certified" and there were absolutely no problems with it at all. Before purchasing, unlike me, do your research on the car you're buying, even if it's "Certified" because apparently to be certified, a Subaru doesn't even need to have a property working engine according to Modesto Subaru. read more

Shady. When presented us with price they included a theft insurance and didn't say it was optional until I questioned it. Also added a fee for "DMV", for smog check and registration, etc. When I wanted a breakdown of taxes and fees I discovered the car was registered in Sept so the fees had been paid. Were they going to prepay next year for me, probably not. I saved over $500 by questioning the fees. They should have been upfront and explained what everything was. We found the original listing on craigslist and the car listed for $16300. When they were having a tent sell they raised the price to $21500. Check your blue book, get a through explanation of fees, question everything. Like I said, Shady. read more

Went there to buy a new wrx I brought a large some of money and my father as a co signers and I waited there for about 30 mins and I didn't have a car sales man walk up to me. Only because I decided to dress in comfortable clothes. read more

Very disappointed, called them early mourning around 9 to verify if they have parts in stock before i decided to drive 40 minutes down there. So i got put on hold twice for about 5-7 minutes. And all the sudden they put me into their voice mail. So I left them a message with my number. The whole day, no call return. I decided to take my business to Auto Zone and Ebay. I think that morning was too early for parts department employees to assist their customers, and maybe they didn't have time for coffee or energy drink. Will buy my parts from Elk Grove Subaru, Auto Zone, or Ebay instead. read more

We have a Subaru we purchased in September at another dealership. We love it and saw online that Subaru dealerships have financing as low as 0.99% for CPO vehicles. We were expecting a great experience like we did with our first Subaru. However, this was far from what we had in mind. First of all, we kept getting bounced around to different sales people, 3 to be exact. We were able to test drive a vehicle and chose one that we were looking at purchasing. When we went inside, we filled out the paperwork and waited. The salesman came back and gave us an offer with an interest rate that was at 3.99%. We said no. The salesman said he would continue to crunch the numbers. He came back with 2.99%, only the last column was changed. My husband and I both have excellent credit and were astonished that we wouldn't qualify for a better rate, since our credit union could give us a 1.9% rate. The salesman asked where we saw the rate...we reminded him that it was on the national Subaru website. He went back in and came back. He asked if the car we were looking for had a sign that said CPO. It did. He went outside to confirm. Mr. Reggie White, the GM Sales Manager, came out of his office. He did not seem to pleased to have to do so. He and the salesman produced a paper of the financing rates. According to them, the vehicle we were looking at did not qualify for the rate, only 2012 or newer. Not once did they show us our credit rating and anything that looked somewhat official. The Subaru website stated vehicles 2010-2015. He mentioned that the price difference wasn't much...I am assuming he said that because he wasn't going to pay the differential himself. I asked if he could give us a side by side comparison of the two rates (0.99 and 2.49) over the life of the loan. He came back with a printout of 1.9%. Which he didn't believe our credit union could give us. We were told we would have to go back to our credit union then come back. I'm sure that by the time we returned Monday, the car would no longer be on sale. I guess he'd never heard of CUDL either. At this point, we were beginning to tell him that we were not interested and would be leaving. He became irritated and said that if we wanted a Subaru that all the dealerships were the same. We decided that was not the deal for us. He told the salesman to show us '13s and '12, which we did not like and which where between 2k and 5k more. We let them know that we were not interested...again. The GM did not have neither the professionalism nor the courtesy to shake our hands. The next day we received a call from the dealership. Almost 3 weeks later, the car is still for sale. So, be cautious of them trying to pull a bait and switch. Thankfully we are informed consumers. We love our Subaru and know that, thankfully, Modesto doesn't have a monopoly on Subaru sales. read more

We chose this dealership to buy our 3rd Subaru from. We wanted a new Forester Sport and ordered it. All good up to that point. We were also in the process of moving out of CA, we knew it wouldn't arrive before we left but were assured, we could do this long distance. This began our nightmare and we're still living it. Short version, we finally got our Forester delivered to our new location, but no paperwork. Went back and forth numerous times with numerous people to get this completed so we could title it in our new state. The lack of customer service is astounding, from Sales to finance, no one is taking responsibility and ownership of this issue, all keep pointing fingers, kicked it up to top management and we still sit here, with our vehicle in our driveway because we can't drive it. can't register it, can't license it, it's been 1 wk today that we've tried to get the Certificate of Origin from them. We paid cash for the car, so they have our money, we have a car that's not drivable. We are at their mercy. DO NOT MAKE THE SAME MISTAKE, SUBARU IS THE BEST CAR OUT THERE, BUT GO TO ANY OTHER DEALERSHIP IF CUSTOMER SERVICE IS A TOP PRIORITY TO YOU. For now, here we sit. It's time for a leader to step up and rectify this situation. I don't think there is one there. We'll be passing this information on to Subaru of America, I'm sure they would like to know how their customers are treated. read more

I purchased a rear seat cover online from Subaru of America for my new Forester. I realized once I got it out of the box that I'd have a tough time putting it on. There were no instructions that came with it, and strangely I couldn't find any YouTube videos to assist me. This morning I drove over to Modesto Subaru and spoke with Marcus in the service department, hoping someone there might be able and willing to take on this project. (Modesto dealership doesn't sell these seat covers and I got the impression no one there had ever put any on). Nonetheless Marcus had one of the service individuals check it out right away, and directed me to relax in their very comfortable waiting area complete with TV and Starbucks coffee. Thirty minutes later I was notified the cover was on and it looked perfect. No charge. Yay, now it's off to Pacific Grove and the beach, with my 2 year old granddaughter and small dog in the back. No worries! read more

I must explain my AWFUL experience at MODESTO SUBARU. I was in an accident that totaled my 2013 Subaru Impreza. I went to go view a car I had quoted online. I had spoken with Ron Meyer. I told him that I would visit in the morning to take a look at the car. I just went in to see the subaru, I wanted no obligations or sales pitches. He rudely walked up to me and berated me. Told me I was "rude" for not asking for him, as if I were somehow obligated to ask for him because of our discussions online. He told me that "I do this for a living and you do this to me?" I was mortified. Moreover another salesmen Anatoly (sp?) muttered under his breath and rudely stormed off when I greeted him with a "Hello." I spoke to the manager and he apologized for the behavior but I was mortified, that a salesman had just treated me with such DISGUSTING behavior. They ridiculed the fact that I named my cars, one salesman even suggested I name my car "BINKY." they were awful and sleazy men who tried to take advantage of a young customer. Moreover I overheard them arguing over how I was "pulling one over them" I had no ride back home and was ready to purchase the car and take it home that day. I WILL NOT BUY A SUBARU EVER AGAIN. They'be lost me as a loyal customer. Chris, who was kind and patient was their savior at least for a while. He gave me a deal that was decent but I walked away because I could not do business with a dealership whose character I questioned. INSTEAD I purchased a 2014 TOYOTA COROLLA. I then begrudgingly went to MODESTO TOYOTA- but spitting nails. I was livid. And hating any and every car salesmen. BRONEIL greeted me and I reluctantly greeted him. My friend was with me so she difused the situation and explained to him my awful ordeal at Modesto Subaru. He was patient, kind, and saw it as a challenge to change my mood. He promised he would try everything in his power to do so. He showed me all the Scions but I dismissed them because there were no 4-door models. He then suggested the COROLLA. I immediately rejected it "I don't want a MOM car!" He then walked me over and showed it to me. I stuck with my statement out of spite. But my friend suggested I at least sit in it. At first I refused, but thought I might give it a try since Broneil walked inside to get the key. Once I sat in there I was THOROUGHLY IMPRESSED, He left my friend and I to assess the car. I told him "If you can get me a manual transmission, moonroof, heated seats, white car, maybe we'll talk." He rushed into the office and found 3 and stated "The only bad news is that we have to find it." THE LOT IS 14 ACRES.We searched through 95% of it and found one of the models. I was IMPRESSED with how it looked. I took it for a test drive, and Broneil managed to make me laugh during it. He even suggested we use his desktop computer to research the car. His manager ROB YOUNG was just as fabulous. Even SARGON DAVID, the finance manager was as pleasant. I ended up buying that exact car I test drove. Fell in love with it. OVERAL MODESTO TOYOTA turned my mood around. I was not expecting to purchase a Toyota at all. I am now a LOYAL TOYOTA customer for life. Thank you Broneil & Rob & Sargon read more

Most expensive oil change ever! $76.21. What a rip off. nothing special, just an oil and filter change.

Brought my '04 Forester in for a recall; potentially rusty lower control arms due to salt being used on some state's roads, and I bought the car in CT. Very warm receptionist and comfy, large waiting room, coffee. Car passed the test but Subaru gave me a full page checklist of things they inspect on the car, from brakes to rust to tire pressure. That was nice and reassuring to know. Also they through in a free car wash and spot vacuum! That was much appreciated since a freakin pigeon had recently given freakin birth middair and and the egg hit the top of the driver window glass and the force of it pushed freaking pigeon egg yolk THOUGH the space between glass and rubber gasket! I had freakin pigeon eggshell INSIDE my car!!! I freakin hate flying rats!! read more