Robert Riley is an absolute Amazing Customer Service is above and beyond and we are very fortunate…read morethat he and his Team are installed @ the Chrysler Jeep Service Desks. Prompt Courteous professional and empathetic to the needs of Customers and Detailed Care on Our Jeep G Cherokee. Central Valley Chrysler Jeep is the Real Deal Thsnks!

There are a horrible dealer ship do not recommend coming here they had my car for almost 2 month…read moreand didn't do nothing and still charged me 1000 dollars dont come here they scam you

Amazing experience. Bought a 2026 Mazda 3 Sedan Carbon Edition. Negotiated some off MSRP over the…read morephone which they honored in person. Best car buying experience I have had, went in there and Colin (really tall guy) was super nice and polite. Had a very pleasant conversation with him and really good guy. The other guy I talked to was either the finance guy or the manager, don't remember his name, but he was great too. All in all I was out of there within four hours or so (car detail, paperwork, etc). A+ experience. I've had some bad experiences before with Kia salesmen (finance guy was surprisingly solid though), Toyota salesmen, and Lexus Finance guy (Lexus salesmen was a perfect gentlemen though). I still remember the Lexus finance room where everytime I said no to a warranty, he'd give me a dirty look like I am an idiot and say "what are you going to do if it breaks?" It's a LEXUS dude! People are buying it to NOT have to buy extended warranties haha. Same with Mazda! It's reliable, no need for extended warranties. The finance guy at Mazda gave me his warranty pitch, I politely declined, only a slight amount of polite pushback, and that was that. Great guy. Thank you Modesto Mazda. I'll be servicing my Mazda there for many years. My review on the car and why I bought a Mazda 3 Sedan over a Honda or Toyota: - Almost luxury car interior. Best interior for the price range by far, head and shoulders above Toyota, Honda, etc. - Exterior and Interior are beautiful. - Naturally Aspirated Engine, Normal Automatic 6 speed Transmission, and I didn't want a Hybrid. I plan on driving this car 200k+ miles and I don't want a big 5k battery replacement expense nor do I want a CVT Transmission crapping out on me at 130k miles. - Looks way nicer than a Corolla or Civic. I think the new Civics are kind of ugly TBH. - After tons of research, I think Mazda is third in reliability behind Lexus and Toyota. And definitely more reliable than a Non Hybrid Corolla with the CVT (the eCVT in the hybrid version is fine). - Mazda is #1 in car crash safety. - AWD - Seats are 10x more comfortable than other compact sedans. The Leather seats in the Civic Touring are horrible. No lumbar support and also hard as a rock, and you slip everywhere. - Has memory seating, rare for this price point. - Solid MPG for a non hybrid. - I fell in love with the Polymetal Gray color. Although I do like Machine Gray, Platinum Quartz, Black, and Red a lot as well. Mazda Red is the only red I think looks great on a car. Get a Mazda. And get one from Modesto. Maybe I should be part of the sales team haha (just kidding). Hope this review helps any potential buyers out. EDIT: One last thing... the service area here is basically a luxury car experience. It is a VERY nice area. Super upscale, great seats, great design, TV's, etc. It's completely on par with Lexus. Rare for a non luxury brand. Honda, Toyota, Kia, Hyundai, and most non luxury brands have a pretty meh service area. Mazda's is on par with Lexus, BMW, etc. The outside also looks like a luxury car dealership. I love the black and silver color scheme and overall building design. Whoever designed the building did a great job.

We had a fantastic experience start to finish. The cars I wanted to see were ready to test drive…read more Amazing customer service, it was a smooth process, everyone is friendly, knowledgeable, and makes you feel like family. I highly recommend this dealership and all the Central Valley auto sites, you will be treated well and fair. I love my new car!

Here right now for oil change and mr. Scott helped me for the service …read more. He is very helpful, friendly and real polite 2 thumbs up for mr Scott

Short version: a $4,738 repair. I was first told I owed every dollar, then, with my service…read morecontract on the claim, that I still owed over $2,000. I paid $0. The only reason I know that is I did this service department's paperwork myself. This started as a two star review. The finish earned the third star. On the people: the communication problems ran through more than one advisor, so this isn't about one person. Mine had good moments: he owned the numbers, apologized in writing when they turned out wrong, and called unprompted for permission before removing my aftermarket lights. But simple yes or no emails went unanswered for days, and an advisor who answers fast by phone yet goes quiet whenever something needs to go on paper doesn't look lazy. He looks like someone working where paper is dangerous. A pattern that survives multiple employees isn't a personnel problem. It's a management product. The one exception was the lane manager, Kevin, who answered quickly every time. Saturday July 11: dropped off my 2022 WRX. Monday July 13: diagnosis, a leaking AC evaporator core, and a driver's seat frame that snapped at a factory weld on the freeway. $4,738 at 78K miles, warranty long expired, and the bill was mine. It stayed mine until I found a CNA National service contract I'd forgotten I bought at another dealership years ago. This store works with a different administrator and had no reason to know CNA's procedures. That buys real grace. Mid week I was told verbally, twice, I owed $2,000+ for a "labor difference." I'd said early on email works best and I wanted things in writing. Emailed questions still got phone calls back, if anything. Six requests before a partial breakdown. Five written loaner requests over 18 days. Never answered. The completion date moved three times, and I usually learned it slipped by calling on the due date. Part of the delay was human, and I hold none of it against anyone: the tech who started my car was injured on the job, and I hope he heals well. One man went down and my job sat for days, mid dash. That's not a technician problem. That's a department one technician deep on its biggest jobs. Staffing depth is a management decision. Other reviews here repeat the same words: lack of communication, dropped the ball. I wasn't an outlier. So I called CNA myself. The claim went in at 15 hours for the evaporator core alone. Mitchell shows about 8.5, ALLDATA 7.8. CNA authorized 13.9 for the whole job. No guide near 15. Once I put those in writing, I got an apology: the numbers had been "keyed in wrong." I take that at face value. The corrected submission came back at, you guessed it, 13.9 hours, matching CNA to the penny. A $2,000 error, quoted twice, caught by nobody in the building. The safety net wasn't the process. It was me. The remaining $649.05 was a $549.05 rate gap ($225/hr vs $264.50) plus my deductible. My contract pays the facility's retail rate. I read that one sentence to CNA. Their supervisor agreed on the call and phoned the shop, which pays this shop its full rate. I recovered money for the store that was, at that moment, asking me for it. The low point: asked if CNA had contacted them, I was told they hadn't heard from anyone. CNA's notes show a voicemail already left. Their rep then called the lane manager himself so it landed. Now the third star, because fairness cuts both ways. And when I put the timeline in writing on day 17 and asked for one firm date, the service manager replied the next morning with the date and waived my $100 deductible as goodwill. That's why I paid zero, and I want it on the record. The claims stumbles I forgive as unfamiliarity. My hope for the next customer: when the contract is AllState, the plan this store sells, go to bat for them from the start instead of expecting them to eat costs that belong to the warranty company. People set the tone of a conversation. Management sets the default. One thing the goodwill couldn't reach: the car was held an extra day to make sure everything was in order. At pickup, no audio except the subwoofer. My installer found the connector behind the factory head unit unplugged, the sub wire unplugged, and wiring cut and re-taped where clean connections used to be. I had it fixed elsewhere. An extra day making sure everything was in order should have included turning on the radio. The car is fun. My next repair happens at an independent shop. If you come here with a service contract: everything in writing, call your administrator yourself, approve nothing verbal, and test everything before you drive off. The bill was $4,738. I was told I owed all of it. Then $2,000. Then $649. Then $100. I paid $0. Every step down happened because one customer wouldn't approve a number nobody would write down. Ask what happens to the ones who do.

Special thanks to Gene at American Chevrolet in Modesto. I am a loyal Chevy owner and was looking…read moreto buy a forth Chevy, and add to our existing fleet! Despite buying two trucks from my local dealership, they were unable to deliver on inventory or price. After calling around, Gene was able to get the truck we wanted, at the price we wanted and we made the 1.5 hour drive to buy it. The whole transaction was smooth and i suggest anyone wanting a Chevy to reach out to our new friends at American Chevrolet.... its certainly worth the drive to Modesto from out of town! thank you!!!

Oh my, where do I start... Sales:…read moreWe were greeted by DJ within a few minutes with a smile, not the salesman (rushing-bull) attitude. He was polite and inquisitive which instantly put me at ease. Thru the entire Q&A that we peppered him with, he had answers and knew his business. Not to mention, just an all around good guy!! After the purchase was finalized, he took the time to explain EVERY inclusive button and setting. Financial: Ricky was just as kind and polite with all of our questions and explained ALL ASPECTS of how the financing worked and all of the options that were available to us. I especially appreciated, being new to EV technology and ownership, the time he took with warranty information. Being in a tough spot, with a car to trade that had been driven TO DEATH, trying to make a major purchase on 3 hours of sleep and being COMPLETELY out of my depth, the people at American Chevrolet made my experience of buying a new car exceptional!!

I can't recommend Central Valley Nissan enough! After visiting a few other dealerships (which, in…read morehindsight, was my first mistake), the difference here was night and day. As a 20-year-old buying my first car, I was a little nervous about the process--but from the moment I walked in, everyone made me feel completely comfortable, welcomed, and respected. Not once did I feel pressured or taken advantage of. A huge thank you to Peter, Julio, and Neal--they were genuinely some of the kindest and most helpful people I've ever met. They made what could have been a stressful experience feel exciting and enjoyable. If I could give more than 5 stars, I absolutely would!

Nissan of Modesto is the best, I have an M37 2013 and my AC unit wouldn't work Marcus is the best…read moreand so is the technician who did the repair it was a complicated repair and my car came out of there like a brand new car it felt like they had done more than just the heater box. I love my car. I love the way it rides and the technician did a fabulous job thank you Nissan. Your guys are the greatest.

We had an outstanding experience with Eddie Solorio at GMC Alfred Matthews Motors in Modesto. From…read morethe moment we met him, Eddie was friendly, attentive, and incredibly knowledgeable. He took the time to truly listen to what we were looking for and never made us feel pressured or rushed. What impressed us most was his dedication and thoughtfulness. We were interested in an ATS Yukon XL, and when one arrived the very next day, Eddie immediately thought of us and contacted us right away. Thanks to him, we ended up with exactly what we wanted. Exceptional customer service is hard to find, and Eddie exceeded all of our expectations. He is professional, honest, and genuinely cares about his customers. Without a doubt, the best salesperson we've ever worked with. We highly recommend asking for Eddie Solorio if you're looking for a vehicle!

First time GMC owner and first time customer at Alfred Mathew's. I brought my 2024 Sierra in for a…read morewarranty visit and the service team exceeded my expectations. The team was very communicative and extremely professional. It's a breath of fresh air when you can trust the service team with your vehicle in their hands and the work be completed in a timely and professional manner. Will definitely continue to bring my truck here for all future service!

I moved to Reno area 12 years ago, I used Central Valley Autohaus before moving. My 2003 Z4 was…read moreoverheating and I took it to shop up here. They came back with like 13 things wrong with it and an estimate for more than the car was worth. I had it towed to Centra Valley and for more than $2,200 less the car was fixed! All BMW parts and the most honest BMW Mechanic there is. THANKS DOUG!!! You Da Man!

This business rite here is outstanding. We came to Central Valley Autohaus looking for a honest…read moreknowledgeable mechanic for our bmw 328i. We were told straight answers there was no not one complication. Doug went above and beyond he insured that only the best German parts but service was excellent all the way through. He was upfront above the costs which are the best I've seen in Modesto. He also made sure we were back on the road in what felt like overnight. Thank you Doug we appreciate all the effort. We will see you soon for our next service.

I purchased a Lexus nx350 hybrid thru Rick with 6 year financing. The sale process was very smooth…read more A week later, I figure 6 years car loan was a very long time term and needed to change the terms to 5 years. I Contacted Rick and he assisted me (despite his off day) expeditiously and sent a driver to my house (50 miles )the to sign the new terms. I even got a lower rate. Thanks Rick

I went with my sister when she was buying her car. The gal who helped her was Gabby and she was…read morevery nice and wasn't pushy at all! Made my sister feel very comfortable and excited for her purchase. They don't charge extra fees for random stuff either which was nice! Great atmosphere, I would recommend to use Gabby.