Everyone who works here was kind, patient, and friendly! Still I am grateful I was able to work with Broneil in sales. Turned out he was a brother in Christ and shining Holy Spirit:) He made the test drive, application, and purchase such a positive and memorable experience, felt taken care of. He answered all questions I had with patience. Mark was also a joy to work with because he helped find what was best for financing. Highly recommend going in just to meet everyone but make a purchase and you won't regret it. read more

Valley Lexus - Car Dealers Near Me - Modesto, California

We couldn't be more impressed with our experience at Valley Lexus in Modesto. Purchasing our first Lexus was such a positive experience from start to finish. From the test drives to completing the purchase, everyone was professional, knowledgeable, and incredibly helpful. They went above and beyond to answer all of our questions and made the entire process smooth, enjoyable and fast! Reese, Rick, Broneil and their team were a pleasure to work with. We truly appreciate the exceptional customer service and would highly recommend Valley Lexus to anyone looking for a great car-buying experience! read more

What got me through the door was Chatgpt. Chat recommended for my budget to go with a Lexus due to reliability, luxury and car holds its value. I did check out the other options but Chat was right. Lexus cars are a much better deal and once you get in one, you don't want any other car. I recommend going in, ask for Kenny. Kenny is knowledgeable, and makes the car buying process relaxed, transparent and smooth. I will definitely be back :). read more

My experience with Valley Lexus was extremely disappointing and far below what anyone should expect from a dealership handling a brand new luxury vehicle. I took delivery of a brand new 2026 Lexus GX550 on June 9, and the vehicle arrived with visible damage to the front hood. This was not a minor issue that could be ignored. It was documented immediately, and despite the fact that the car was brand new and should have been delivered in perfect condition, the response from the transport side was dismissive and unprofessional. The transporter made comments belittling the vehicle, including saying it was "just a Lexus" and that it was the cheapest car he had ever carried. That alone says a lot about the level of care involved in this delivery. Delivery was arranged by the dealership and I paid for it! What followed was even worse. Chris stopped responding after saying management would get involved. General Manager, Eddie later said the dealership would take responsibility and asked me to get repair estimates, but after that the communication became inconsistent, slow, and frustrating. There were repeated delays, vague answers, and no real sense of ownership. I was told the body shop would be paid directly, but after this experience of having to chase down Chris and Eddie, it is hard to trust anything that is said from your end without written confirmation, immediate follow-through and a check to be issued to me. The vehicle arrived damaged and I expected you to take responsibility, but instead you have been ignoring me. For a vehicle that cost nearly $100K, this is not how a dealership should treat a customer to begin with. A brand new Lexus should not arrive damaged, and the customer should not have to spend weeks chasing the dealership for basic accountability. The lack of professionalism, the poor communication, and the absence of urgency were all extremely disappointing. I would strongly caution anyone buying from Valley Lexus to make sure everything is documented and to be prepared to fight for even the most basic level of service after the sale. Stay away from Chris and his general manager Eddie. They will ignore you as soon as you buy the car. I will make sure to reach out to Lexus North America regarding this experience of mine. read more

It was my first time there. Scheduling was easy to do online. Great service. Joey provided excellent customer service. He got me a loaner. I appreciate the video recorded by the technician to provide summary of findings and work performed on the car. Very satisfied. I do wish there were tables to allow me to work while waiting in an area that's not too loud so I can still join virtual meetings. read more

Five stars for Valley Lexus! We are thrilled with our new Lexus RX 350h, and it's all thanks to Linda Mendoza. Linda was truly AMAZING from start to finish. She was incredibly knowledgeable, attentive, and genuinely cared about finding the perfect car for us without any pressure. If you want a top-tier car-buying experience, go see Linda! read more

Valley Lexus - Love my LEXUS! - Car Dealers Near Me - Modesto, California

From the moment we arrived, Linda came and made us feel welcome but no pressure. My friend and I both bought cars we found that day. From Linda in sales, the manager to the finance department made us feel welcome, encouraged us to contact them and get questions answered any time. Before I drove off I had so many technical needs with learning the vehicle , Linda said come by or call any time. I have every positive comment one can make. I will enjoy my car for many years to come. Thank you all so much. read more

Had an amazing experience at Valley Lexus with our recent purchase of our 2026 Lexus TX 500h. We came to Rick, the sales manager, through a referral, and he treated us like family from start to finish. He made the pricing side of things simple, transparent, and straightforward, helping us navigate the numbers and different options without pressure. But the real star of our experience was Gabby. She did all the heavy lifting throughout the process and was absolutely incredible from start to finish. She spent the time with my wife and me walking us through the differences between the TX 350 and TX 500h, patiently answered every question, and made multiple test drives feel easy, comfortable, and stress-free. At no point did we feel rushed or pushed -- she was warm, knowledgeable, and genuinely invested in helping us find the right fit for our family. What stood out most was how seamless and low-hassle everything felt. Rick handled the numbers while Gabby handled the full customer experience, and together they made an amazing team. From test drive to driving off the lot, we were in and out in about 2 hours, which is almost unheard of. If you're looking for a smooth, honest, and efficient car-buying experience, ask for Gabby and Rick. Highly recommend Valley Lexus. read more

Valley Lexus - Car Dealers Near Me - Modesto, California

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I been taking my car there for a couples years now and the service is alwaya great. The employees there are so nice and their on top of it..no complaints.. read more

Sales person should be more honest about the pricing. Should've check the selling price online before quoting me a higher price.

I was pre-approved to purchase a Lexus RZ. I scheduled a test drive with Jacob who promised to send pictures but never did. My daughter took off work early to drive me an hour and 20 minutes from Elk Grove to Modesto. I regret not getting the pictures before the drive. Although, the 2023 RZ with less than 8,000 miles and was certified, it had numerous cosmetic damages, deep scratches on the bumper, rims and front. I left Monday night without a car and very disappointed. Surprisingly, no one has yet contacted me from the dealership, not even the original sales agent to apologize for wasting my time or to ask what they might do to gain a customer. If I can give 1/2 star I would. read more

They charged almost $300 to basically walk around the car and look at it. They replaced windshield wiper fluid. When you call, they transfer and no one in service picks up. We received an automated text message saying to call or email if there were any concerns. We sent an email and of course there was no response. read more

I purchased a Lexus nx350 hybrid thru Rick with 6 year financing. The sale process was very smooth. A week later, I figure 6 years car loan was a very long time term and needed to change the terms to 5 years. I Contacted Rick and he assisted me (despite his off day) expeditiously and sent a driver to my house (50 miles )the to sign the new terms. I even got a lower rate. Thanks Rick read more

We've purchased many vehicles in and around the Central Valley and have never been treated better. The entire experience was amazing. My daughter was purchasing for the first time and they treated her like family. Super knowledgeable and never felt pressured. They went above and beyond to sell a used car. If you want an incredibly great priced luxury vehicle with service to match, stop there first!! No one will compare!! read more

Valley Lexus - Car Dealers Near Me - Modesto, California

I was a little skeptical about taking my mom to a dealership to help her pick out a new car, but from the moment we arrived at Valley Lexus, our experience exceeded every expectation. We were greeted by Broneil Barmi, who immediately made us feel welcome. He was friendly, genuine, and never once made us feel pressured. After test-driving a few different vehicles, my mom fell in love with a brand-new Lexus RX. Once we were ready to move forward, we met with Sales Manager Rick Moncrief. He took the time to explain both the lease and finance options, answered all of our questions, and helped us find the best solution for our needs. After agreeing on the numbers, Adrian in Finance walked us through all of the paperwork. He was extremely knowledgeable, professional, and made the entire process smooth and easy to understand. Thank you to everyone at Valley Lexus for providing such an outstanding car-buying experience. And to the General Manager--you have an incredible team that truly treats customers like family. Keep up the excellent work! We will definitely be recommending Valley Lexus to our friends and family. read more

Ed Sarkis in Service is, without question, the best service advisor I have ever worked with. His honesty, professionalism, and genuine care for his customers are a big reason why I continue to drive Lexus vehicles. I have purchased several Lexus vehicles from Valley Lexus because I trust the brand, feel safe in my vehicles, and know that Ed will always give me straightforward, honest advice. He consistently goes above and beyond to make sure I am well informed and taken care of. Over the years, I have recommended Valley Lexus to several friends because of the outstanding experience I've had. I have owned other luxury vehicles, including Mercedes-Benz, but nothing compares to the combination of Lexus quality, the exceptional service department, and the level of customer care I receive at Valley Lexus. As long as Ed is there, Valley Lexus will have a loyal customer in me. Ed Sarkis in Service is, without question, the best service advisor I have ever worked with. His honesty, professionalism, and genuine care for his customers are a big reason why I continue to drive Lexus vehicles. I have purchased several Lexus vehicles from Valley Lexus because I trust the brand, feel safe in my vehicles, and know that Ed will always give me straightforward, honest advice. He consistently goes above and beyond to make sure I am well informed and taken care of. Over the years, I have recommended Valley Lexus to several friends because of the outstanding experience I've had. I have owned other luxury vehicles, including Mercedes-Benz, but nothing compares to the combination of Lexus quality, the exceptional service department, and the level of customer care I receive at Valley Lexus. As long as Ed is there, Valley Lexus will have a loyal customer in me. read more

Purchased my first Lexus after owning many Mercedes models and the sales experience and vehicle are first class.

People are nice but a 9 hour wait for a scheduled oil change is ridiculous! It's also ghetto here after the remodel. Use to feel like you were walking into a luxury car place and now it feels like walking into a sterile garage. Why did you do that Lexus? You ruined the experience. read more

great service! Rick, Mike and all of the sales team were extremely professional and amazing to work with. Thank you!

Went in with my mom who was in the market for a new car. She ended up working with Gabby who was amazing! She made us so comfortable and everything so easy. Truly elevated the experience from average to superior. Shop Valley Lexus and shop with Gabby!! read more

I went with my sister when she was buying her car. The gal who helped her was Gabby and she was very nice and wasn't pushy at all! Made my sister feel very comfortable and excited for her purchase. They don't charge extra fees for random stuff either which was nice! Great atmosphere, I would recommend to use Gabby. read more

I bought a car from Mike Alshafie a few weeks ago, and I couldn't be happier with the experience. Mike was extremely helpful, knowledgeable, and never pushy. He took the time to answer all my questions and made sure I was comfortable with every step of the process. If you're looking for a Lexus, I highly recommend asking for Mike! read more

Valley Lexus - Car Dealers Near Me - Modesto, California

I had the pleasure of working with Broneil while purchasing my 2026 Lexus RX 350, and he truly made the entire experience enjoyable and stress-free, especially for my 4-year-old daughter. He went out of his way to include her, even offering her sweet treats, which made a big difference for us. Broneil was patient and accommodating, happily taking us on multiple test drives and bringing out different colors from the lot so we could compare without ever feeling rushed or pressured. From start to finish, he made the process smooth and comfortable. Also, reaching out weeks later just to make sure I was still happy with my purchase. That level of care is rare. I absolutely love my RX 350. Thank you, Broneil, for making this one of the best car-buying experiences I've ever had! read more

I'd like to update my previous review. The team at Valley Lexus really stepped up and took care of everything for me. Gary was extremely professional, attentive, and made sure we were fully satisfied throughout the entire process. He went above and beyond to make things right, and I truly appreciate the level of service we received. Because of this experience, I'll definitely continue doing business with them. read more

Just leased a car here and worked with Chris and Rick. I factor in treatment (not just the deal) when I do business somewhere a big purchase will be made. I went to various dealerships when I was car shopping and decided to purchase here because they treat you like family and help workout a deal with that same attitude. Every question was answered at every step of the way and I was always kept in the loop. Am happy with my decision to have purchased here and am heavily influenced in leasing or purchasing here again because of the staff and team read more

Advisors seemed to be unorganized and lack empathy, especially to those who do not understand car terms and services.

This is for Tim Cope, Mark, and Luke. I sent an inquiry about a vehicle in the morning and had a negotiation completed via telephone within an hour or so. I scheduled my pickup for the following day. The process was seamless, the service was great, and their building is nice looking too. Lexus makes perfect vehicles, but their service is what keeps you coming back for future cars and maintenance. I drove about 2 hours to get this vehicle from this dealership and it was worth every minute. I will note that I sent emails of interest to two other Lexus dealerships I will note name, and their turn around time was much slower. This store has my future business should I buy another Lexus down the road. read more

I really can't remember the name of the salesman but we dealt with two different guys and this was my son's first car purchase and he is super happy. They explained everything to him(and me) and got us the best rate. Overall great experience here. I feel really bad I can't remember our salesman's name though read more

I want to thank Gary, Tim, Ron and Dane for all you have done. Once again...turned uncomfortable circumstance into a positive experience.

I've been a Valley Lexus client since 2016 and it's always the best experience. Purchased my first Lexus (IS 250 F-Sport) from Eddie Kiryakous. They didn't have the color and trim I was looking for, and he said he'd find it for me. Sure enough, a week later he did! I still have the car and it's the best! In 2023 we went back for a RX 350h. This was post covid when cars were extremely hard to find, but he was able to help us again! In addition, the service department is amazing! Ed Sarkis and Alex Mejia are the advisors I see and they are an absolute pleasure to work with. I don't think I will ever purchase a car anywhere else! read more

I always have a great experience when I take my car for an oil change, I see Jessica or Jacob,absolutely amazing people. Place is always well kept and clean. read more

I just bought a Lexus ES 350 from Valley Lexus in Modesto and I have to say this was the easiest hassle free car buying experience I've had. Gabby, Mo, Rick(The Manager) , and Adrian the Finance manager were all awesome. They make it easy, simple, and there is no pressure at all. I think the whole process was about two hours. They are really great all around and anyone considering a lexus should visit Valley Lexus as they are one of the best crews Ive worked with when it comes to buyng a car. read more

Listen...if you're in the market for a new, sexy lil beast, wait until you see the bad boys (and girlies) that Valley Lexus has in store for you. Not only do they have amazing vehicles, they have exceptional staff. I have been looking for a new Lexus for over a year and initially stopped in for a test drive in Lexus Pleasanton. I didn't have the best experience there with the salesperson and I won't put them on blast here (but his name rhymes with Bader..tee hee) and I almost felt like the car I wanted probably wasn't a good fit for me. BUT I decided to stop by Valley Lexus for a little looksee and maybe try to do another test drive just to be sure. (insert choir music here) Let me tell you - by the end of the test drive, not only was I sure this car was for me, but I also think I earned my pilot's license from learning all the new gadgets and gizmos! Chris Alonzo was very attentive and thorough. He taught me everything I needed to know about the car, explained all the different features offered in the vehicle and just made the whole car buying/pilot license process smooth and seamless. I am now the proud mama of a 2026 Lexus NX 350h named Lucy and she is taking me on a wild ride! 5/5 definitely recommend Valley Lexus. P.S. No, this is not a paid ad. No, this is not an AI bot. P.P.S. P is for park!! read more

Bought a 2021 Toyota Venza Limited from them, I corresponded with Chris Alonzo the internet sales manager. He was very personable, knowledgeable, and made the experience very straightforward and easy. read more

Personally, I do not like coming to a car dealership unless I am looking to purchase a vehicle. Takes too long and can be inconvenient. Fortunately, my most recent experience was fantastic and on-time. My vehicle was greatly overdue for a maintenance. I made a phonecall to schedule an appointment and got in touch with Tim N. Tim was an amazing consultant! He explained everything with ease and answered all my questions thoughtfully. He didn't try to upsell me and recommended what he thought was best for my vehicle at the current situation it is in. I made an appointment for the following day and was all set! I was assisted by Tim at check in. He provided me with additional information and got me all checked in. In addition, he provided me with a loaner to go about with my errands. My maintenance was going to take several hours so I'm glad they have this option here. During this time, they provided me an inspection video which was a nice touch. With experiences like this I will gladly come back. read more

Broneil Barmi is an excellent sales person. Great personality. I guarantee you will leave here with a smile on your face.

Wanted to give a special thanks to Jacob, Rick and Mark for an awesome team and experience. Everything from the online experience to the in person encounter was exceptional; very friendly professionals who value your time and work with you to make whatever your goal is to make it possibly happen. Walked in with curiosity and walked back out with a brand new car!! These guys are the real deal and will the their best to get you on the road in new wheels. Couldn't have asked for another team though everyone there are very welcoming and friendly. Certainly best Lexus in the Valley and NorCal!! read more

Valley Lexus - Car Dealers Near Me - Modesto, California

Had the pleasure to purchase an RX 350 premium plus this past Sunday from Linda Mendoza. The experience could not have been better. We found Linda to be knowledgeable of the brand, and she took the time to explain those differences between models which helped us make a decision. We had explored almost every possible equivalent vehicle from all of the major luxury dealers, and the comparison was not close; not in features, not in technology, and certainly not close at all in professional sales. We strongly recommend Linda and her team to help you with your next car search. read more

Thank you to Gabby for helping me purchase my dream car! Reached out over the phone and she was super helpful and knowledgeable about these cars. She kept in contact, sent updates, and made the whole process super easy. read more

Customer service needs to drastically improve, Went there for a scheduled service that they were so pushy for me to take my Lexus in. When arrived no one greeted me nor did they ask why I was there. After I waited for 15 minutes I walked up to the counter and said that I had an appointment at 1:45 was Tod to wait . @2:45 I finally decided to leave no one approached me to apologize for the delay ... very disappointed... read more