I had an excellent experience working with Dean on my Audi Q3 purchase. As someone who works in sales myself, I truly value professionalism, efficiency, and clear communication -- and Dean delivered all of that consistently throughout the entire process. I am based in Los Angeles and actually have an Audi dealership less than one mile from my home, but after my appointment there was rescheduled twice, I decided to search online for the exact configuration I wanted. That is when I connected with Dean, and I am very glad I did. As a remote buyer, responsiveness and attention to detail are extremely important to me. I tend to be a very detail-oriented and selective client, and Dean was patient, professional, and thorough every step of the way. When the exact vehicle I initially wanted became unavailable, he quickly located another one with the same configuration, ensuring I did not have to compromise. Dean remembered all of my requirements, communicated promptly, and made the entire process feel smooth and well-managed from start to finish. Even though I had a dealership close to home, I chose to complete the purchase remotely because of the confidence he built through his professionalism and reliability. I truly appreciate his support and would highly recommend him to anyone looking for a responsive and trustworthy Audi specialist. read more

This is the second car I bought from Modesto Audi! The sells process went smooth both times I had a great experience until after the sell was complete then comes the problems! The first time they never sent the proper paperwork to dmv! When I talked to them they told me I had to contact another business which had nothing to do with me! And it was not my job to do their work! So 3 years later I decide to give them another chance everything went well until after the sale! Once again they dropped the ball and eventually stopped responding! I had to chase my paperwork once again! They don't care once you walk off their lot! I we'll go back for service because I have the contract but I will not spend another dollar there! They lost my business! And I well not refer anyone to them! read more

I worked with dean and every one here was amazing it was a completely flawless experience I felt at ease I felt comfortable and my car was beautiful! I highly recommend friendly and professional and helpful! You will not be disappointed! read more

Audi Modesto - New 2017 jeep wrangler Sahara 4x4 - Car Dealers Near Me - Modesto, California

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I've been using this dealership for about 7 years now & typically it's been great. My most recent service was also fantastic, but when I went to pay for my parts & labor I found out that they were charging me a 3% charge for using my credit card. This is a bunch of BS! Dealerships are already expensive. They do a good job & I don't complain about what they charge, but this extra charge adds insult to injury. I will check to see if this policy is still in place before my next service is due, if it is I'm finding a new shop. Management/ownership needs to reconsider this policy if they truly value their customers. I'm knocking 2 stars off because of this crap. Would have been 5 stars otherwise. read more

We've worked with Eddie, the Online Product Director, multiple times over the years, and every experience has been outstanding. His honesty, professionalism, and integrity are rare in this industry, and it's what keeps bringing us back. Even though we live in Fresno, we've made the trip to Modesto several times because the level of customer service simply can't be matched. (And trust me, we've shopped around) We've now done business for three vehicles through Audi Modesto, and each time has been smooth, fair, and enjoyable. Eddie and the entire team genuinely care about their customers and stand behind what they do. We'll absolutely continue making the drive to Audi Modesto for future vehicles, it's worth it every time. read more

Audi Modesto - Etron - Car Dealers Near Me - Modesto, California

I have been waiting for my permanent license plates since September 2025. Its now February 2026. No one seems to know whats going on or accept responsibility. The Finance Manager C J told me to go to DMV !!!! So let understand this-- i buy and Audi, you provide me a temp tag, I call multiple times for my metal tag, months go by and now you tell me to go to DMV? Seriously-- this is the worst experience I have ever had. No one knows anything, no one accepts responsibility or ownership, and 5 months later my issue is unresolved. Would you want to but a vehicle there? read more

The customer service here was outstanding! Gabe was my sales rep and he went above and beyond to let me explore car options and truly take the time to make the decision on my purchase. I had all my questions answered and would certainly recommend this location for any of your Audi or car purchases! read more

Very impressed with the customer service at Audi in Modesto. Shout out to Hope in service for an amazing experience and setting up a loaner vehicle as I come from Stockton and had things to do while the car had its major 85,000 check up. We even got a video showing the overall inspection! We will be back for sure. read more

I got totally ripped off!!! I wanted a 3 year deal and when I got to the finance department I was told it's 7 years and 7% interest! read more

This Audi dealership has the BEST service department. Recently service advisor Burke Mangabay helped me with an auto key issue. He was generous with his time and support. There is also a lovely waiting room with light refreshments and a chance to checkout the showroom cars! read more

I have always received amazing customer service here. When my vehicle gets serviced, they are true to the estimated waiting time. The waiting lobby is comfortable & clean. There's a TV for your entertainment and it's equipped with a coffee machine that serves various types of coffees. They also have a small fridge equipped with chilled waters and snacks. The restrooms are always clean and in pristine condition. Overall, you just don't feel miserable spending part of your day there while your vehicle is getting serviced. They currently don't have a shuttle service to get back to your destination but should you have somewhere to go, they will provide either Uber/Lyft. The parts department is equally efficient, they are quick to order any add-ins or parts you request and maintain exceptional two-way communication about arrival and installations. 10/10 recommend this dealership to purchase, service and/or buy parts. read more

This is a Major Shout Out to the Team at Audi Modesto! esp. Nicole, Parts. Brendan, Service. Oscar, Mech.. I recently purchased a used Audi from a private party. I took it to Audi to see if I could afford them going entirely through the engine? The last phase in completing my " Dream Car " These guys came together as a team, and came up with a plan totally suitable, and much much more! My car is complete now & drives like a dream! Thank you Guys for your EXCELLENT SERVICE & CARE.. YOUR THE BEST!!​​ read more

I bought a used vehicle at Audi Modesto, unfortunately there was a historical mileage discrepancy due to a clerical/input error at a DMV office 2 years ago - it was NOT Audi Modesto's fault at all. AJ, Milly and Aranza worked with me to resolve the issue with the DMV over the past few months (the DMV is slow to process these issues). I appreciate their honesty, patience and commitment to resolve this problem with minimum fuss. In the end, the mileage issue was resolved and I got a clean title. Audi Modesto is very professional and treats their customers well. Highly recommended! read more

Sales team was fantastic when we purchased our 2025 SQ5 in October of last year. Right away our dash would light up like a Christmas tree with check engine lights. There was no fix at this time and to wait. So we waited until February to do a new software download. Told it was done and we go to pick it up the stereo and other things didn't work. Tech says this wasn't on his RO to check. Really? Shouldn't this be standard practice to see if your dash works. So I leave it. I was told a month for the part and a week later Josh the service manager says it fixed. Take it home next day the same thing and when the light comes on my headlights don't work automatically. So I've now left Josh multiple messages and he won't return my call. Worst customer service and this is what I do for a living. read more

Recently purchased a 2021 Q5 Premium Plus from Audi Modesto and I gotta commend them on the ease with which the process was. The entire process was done online with Cesar and Ben and they are both wonderful guys to work with. I am not sure I ever would have been approved for financing had it not been for Cesar and I seriously can't thank him enough for making this dream happen. Ben was super amazing when it came time to check out the car in person. The ability to purchase the vehicle entirely online was amazing and made for such an easy and fast process. The car was clean and ready for me when I arrived. I wasn't upsold anything, wasnt talked into adding this or that; they checked if I wanted to add the few extras they did and those were things I actually wanted. Audi Modesto is a great choice if you're looking for an easy, fast and fun car buying experience! I can't recommend them enough and I know you won't be disappointed with their results. Wonderful team and great customer service! Thanks Cesar, Ben and the rest of the team at Audi Modesto for making a dream come true! read more

No call backs from anyone. Josh the service manager....AJ dealership manager.....service department......it has been a week. I had my car in there for 5 days and they did nothing to it. Would give a zero star rating if I could read more

Audi Modesto - Most unprofessional Audi dealership lead by Eduardo Ortega, Online Product Director | Audi Modesto. Please stay away from this dealership instead take your business to some other dealership. I have been a proud owner of Audi from last 8 years. Have interacted with different Audi dealerships in Florida & California. Made many recommendations to friends & family. Audi staff is known for their professional behavior but today I met the most unprofessional team at the Audi of Modesto lead by Eduardo Ortega. They behaved exactly like the Bay Area Real Estate Agents unlike the Audi team. I sincerely hope someone from Audi leadership reads this review and takes immediate action to correct these deeply flawed practices at Audi Modesto. read more

I highly recommend working with Ben Curtis at Audi Modesto. Ben was very friendly and wonderful to work with. He was reasonable, straight-forward, and never tried to upsell us on additional services or add ons. Ben had the car all ready for our arrival and he gave us a full rundown of all of the features and let us test drive it at our leisure. I would say that we had about as fast of car-buying process as it might be possible. I would gladly work with Ben again and refer friends and family if they are considering an Audi. read more

My car had an engine light on took to Audi said they would be right with me a guy walked in after me they took him ignored me me and my husband have two Audis mine Rs5 his an Audi etron you would of thought they would of treated me better very disappointed read more

First time buyer at this Audi dealership and I have to say that they have excellent employees: Jeff in sales , Eddie sales manager, Melissa finance manager , Chris service manager along with their General manager who I regret not remembering his name . No hassle , no pressure, just straight up friendly and professional. I will definitely buy my next car here along with service my Audi at this location. Highly recommend bringing your business here if you want to be treated well. Thank you everyone at Audi Modesto! read more

Audi Modesto - 2023 Audi Q4 50 E-tron prestige - Car Dealers Near Me - Modesto, California

I have truly the best experience but my Audi Q8 at the Modesto Audi dealership! I worked with Jeff Grondz from start to finish. I found my perfect vehicle online and with 24hr it's I was driving her home! From the beginning of my inquiry jeff was responsive and informative. We were able to set everything up and the next morning I went out to finish the purchase Everyone was so welcoming and the car was on the show room floor with a big bow! The entire staff was smiling and greeting us . We sat down and we're done within a hour and half. Jeff was able to set my app up show me how to work all the bells and whistles A month later I reached out for a part I wanted to order and responded quickly and had it shopping by the next day Thank you Audi Modesto you have a forever buyer read more

Audi Modesto - Car Dealers Near Me - Modesto, California

We just recently bought a 2023 Toyota Camry at Audi Modesto. Jesus was awesome! He was personable and answered all our questions. Great salesman! read more

I scheduled my Audi for 10,000 mile service. That is - the manufacturer recommended items at 10,000 miles. When I got there, the service advisor confirmed - Audi 10,000 mile service, and asked me to sign the order at the bottom. When I got home with the car after servicing, I read the paperwork carefully. Along with the service I asked for, another service was added. This was "MP Boost", with a charge of $29.64. Not knowing what "MP Boost" was, I called the service department. They told me it was a fuel additive. Hmmm, I thought, Audi does not call for a fuel additive at 10,000 miles. I asked to speak to the Service Manager (Jamie, I believe). He said I signed for the additive when I brought the vehicle in. I told him: 1.) I specifically asked for the Audi 10,000 mile service, and that's what the service advisor confirmed. 2.) "MP Boost" on the initial form was, if not misleading, certainly not clear. It also was not what I asked for. The Service Manager told me I signed for a "menu" of items including "MP Boost". He's right, I did. Good for you, Audi Modesto, you slipped in a $30 item I don't need, an item you probably paid $3.00 for. The Service Manager insisted they did nothing wrong but they would refund the $29.64 plus tax. That was over 6 weeks ago - no refund so far. read more

Honeslty save your time. better off going to independent mechanic shop or somewhere else. Purchasing Audi's isn't honestly a good idea at all, the customer service at the dealership suck. I have been calling the dealership for two days trying to get an appointment for my car to be serviced because it is not working and it needs to be fixed ASAP. No one has answered the phone not one time. Can't even get in touch with someone at the front desk or in sales. Terrible customer service save your time. Don't waste your money. remind you, this is the only Audi dealership around until Livermore and they are extremely unprofessional. read more

This dealership will charge you for the services they haven't performed. This is criminal. Selling expensive vehicles with atrocious service won't last long. read more

Just bought a great used car from Audi Modesto. It was a very easy process and Gabe was very helpful. Cesar was also very good. We are very happy with the interactions with them. read more

I went in and got a 2023 A3 some months back and it was the best car dealership experience ever. I've gone to several dealerships whether it was for myself or for family or friends and this was hands down the most professional and friendliest staff I've encountered. It was not the traditional car buying experience that I feel like so many are used to. Nick took the time to help me through the process and was as transparent as anyone could want a salesman to be. Would highly recommend both Nick and Audi Modesto for a vehicle. read more

Audi Modesto - Car Dealers Near Me - Modesto, California

I purchased my SQ5 from here. The customer service was great from Jaime Zamora my Audi specialist. He was very helpful and explain to me everything in the process of my purchase. To him, I give 5 stars! The financial person was also clear and fast in the process which was great too, in the past I took forever signing a paper and waiting in this part. But I am giving 4 stars because of the answer that the G. manager I "Think" gave after I asked him how they could repair something wrong in the door of a CPO car, this is why I ended with another car. His answer was very unprofessional and something that I have never had in my past with my Mercedes Benz dealers because they were always taking care of my cars before I bought them! Overall so far I'm happy with my car, let's see how later the warranty works. read more

Audi Modesto - Car Dealers Near Me - Modesto, California

Let me tell you about my experience with Audi Modesto. I purchased a 2019 Tesla Model 3 on October 10th 2023. Everyone was so welcoming and friendly. My sales agent was Adrianna and she provided excellent customer service and made the process quick and easy. The Audi manager was very genuine, resourceful and professional as well, including Cesar Tellez the finance agent. One thing I could say Modesto Audi has one of the best employees. My car was detailed and wash ready to go. I highly recommend buying your vehicle from Audi Modesto. I am a satisfied customer. Thank you ! read more

Service Advisor Brendan Guinn was most helpful, personable and professional. I wish all service advisors had his customer service. And the Uber service provided by Audi Modesto is most helpful and appreciated. Thank you! read more

Great customer service! went in with no credit history as a first time buyer. Milly & jesus Took care of me very well. Any future cars potentially down the road, I will be coming back to Audi Modesto. read more

Ben was great! As soon as we got to Audi Modesto we were greeted and directed to Ben. He helped us test drive as well as locate the exact model we were looking for. Vehicle arrived 2 days after they ordered it from another dealership and the process was super easy and quick. Overall great service and we are loving our purchase so far! read more

My wife and I were looking at getting the new Q4 e-tron Quattro. The Audi Brand Specialist, Floyd Hill, was awesome! He took the time to explain everything to us and more! He showed us how to use all the important and some cool luxury features of the car and we could be more happy. He didn't try to pressure us and that really resonated with us because that is a big turn off when we buy vehicles. We really didn't think we would drive off with the car today, but the experience was so great that we decided just to do it! If you are looking at getting an Audi, we 100% recommend you go to Floyd, in fact the entire experience with the Sales Manager, Eddie, and the finance, Melissa, really made the experience more pleasant than anywhere else we had bought a vehicle. You will not be disappointed! read more

Audi Modesto - Audi Q4 - Car Dealers Near Me - Modesto, California

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Great experience visiting the Audi Modesto car dealership! Initially we spoke to Benjamin and he was very attentive and responsive to all are questions regarding the car we were interested in. Benjamin was not able to be there but arranged a meeting for us with Cesar. Cesar was very nice, made us feel comfortable in general. Cezar was not just helpful with the purchase but was able to get us a lower interest rate! We were happy to get the deal done! I will highly recommend this dealership for your next car! read more

Before I came here, I hesitated to choose Audi as my first car. Still, with Jeff Grondz introducing and explaining the vehicle on the future service and Melissa Cervantez's great attitude in solving all the questions I have about payment, I decide to purchase my first vehicle as Audi in Audi Modesto. They've been a great help to me. read more

I have been a happy Lexus car owner for 18 years. Loved my GX470 and then my GX460, but I was in a car accident and my car was totaled - so I needed to find a new car. My husband wanted me to test drive other brands because while I loved my SUV he wasn't as much of a fan. Boy am I glad I did!!! From the moment I walked into the Audi Modesto dealership to driving away with my new Q8, my buying experience was so enjoyable!!! Raquel was my salesperson. She was knowledgeable, responsive and very friendly. She made the process so easy. No haggling. Very transparent. Very relationship driven. In fact, everyone I encountered in the dealership from the General Manager to the Parts Manager and everyone in between was very friendly and helpful. Not just in a "we want to sell you a car kind of way" but in a "we love this product and know you will too kind of way. " Everyone.... and I mean everyone I encountered congratulated me on my purchase and said "Welcome to the Audi family!" Did I mention I LOVE my Q8???? Thanks Audi Modesto! Thanks Raquel! Happy to be a part of the Audi family read more

Audi Modesto - Audi Q8 - Car Dealers Near Me - Modesto, California

Floyd provided exceptional customer service when we went to see him at Audi Modesto. We were interested in an A3 and at the time, it was not available. Floyd was able to give us an estimated date of arrival. He kept us well informed throughout the process and when the car arrived 3 weeks later (like he said it would), we went back to complete the paperwork. We were out of there within 1.5 hours. Floyd was pleasant, enthusiastic, professional, reasonable, and had a great sense of humor. Thank you for a HASSLE FREE car buying experience. read more

Purchased my Audi from Audi of Modesto. Eddie Ortega took me on a test drive and I immediately knew I loved the car. I came back the same day and Sean Bumgarner helped me purchase the car. Sean gave me a quick tutorial on the car. No pressure at Audi of Modesto. Great experience. read more

Audi Modesto - Audi - Car Dealers Near Me - Modesto, California

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Great service, fast response, Benjamin took car of me, find the car I'm looking for and deliver it to me. Not many dealer take care of you like that, definitely worth the drive. read more

Came in for a wheel lock and Alex in the parts department was a pleasure to work with. He listened to my concerns, educated me on the issue, and quickly offered me a resolution without breaking the bank. Great experience, thank you Alex! read more