When you walk in the doors they meet you and they show you where or what department you go to I like that. I knew I will be waiting a long time but I was willing to wait. Customer service is Mr Malachi Batt offers the best customer service I ever had I smiled so big to my car I left my drink up on my roof somebody saw it and told me cuz I was just so happy. I got my key knob !!!! read more

Modesto Mazda Service Department helped us troubleshoot electrical on a complete rebuild of the hvac after rodent intrusion.....we were stumped when after putting everything back together it seemed like the engine immobilizer was cutting ignition. Towed our CX9 in, and left it for them to look at. The following day, the service tech texted me a video identifying one disconnect that we would never have found on our own. (a locksmith and 2 other repair shops didn't catch it either) So many good people working here, some helped me push my car off the trailer (it was a 4 man job) Malachi was so friendly at the service desk. They got right down to the issue and didn't try to add on any other services that I didn't need - wow...... I didn't know that there were still dealerships around that treat you like an small community repair shop would - Clean and professional, and yet down to earth - ready to help in the way that you need. Thanks a bunch guys, you're the best! read more

I loooove these guys!! Always do an excellent job on my miata!! Always super nice and thorough!!

We had a fantastic experience start to finish. The cars I wanted to see were ready to test drive. Amazing customer service, it was a smooth process, everyone is friendly, knowledgeable, and makes you feel like family. I highly recommend this dealership and all the Central Valley auto sites, you will be treated well and fair. I love my new car! read more

If you need your Mazda serviced, go see Malachi. He will take good care of you! I've been going here since 2022 and always get good service!

If you want to get harassed and feel uncomfortable while waiting for your car to be serviced this is the place do you.

Update: they reached out once, left a voicemail and then never called me back even after I attempted to call them. They clearly have no intention of helping the situation. My partner and I had a unique situation of wanting to trade a vehicle we owed on with negative equity. We live over two hours away and I explained this to one of customer representatives. She assured me that there would be no problem financing one of their vehicles even with this. Upon driving there and speaking to a different representative, this became the roadblock that prevented us from getting a vehicle from them. Apparently their over the phone word does not mean much. TLDR: If you have anything that could potentially be a roadblock, save your time and go somewhere else. read more

Great used car purchase experience at Modesto Mazda. Treated very well and received a great deal. If you're in the market to purchase a used car, I highly recommend that you start here before anywhere else. Thank you Modesto Mazda for the terrific experience, I am truly grateful. read more

Hands-down the best car-buying experience I've had -- and 100% worth the 3-hour round trip I made three days in a row! After dealing with a string of frustrating dealerships closer to home in the Bay Area, I was starting to lose hope that I'd ever find a team that actually listens and respects the customer's time and preferences. Enter Josue and Abe at Modesto Mazda -- total game-changers. From the moment I walked in, both Josue and Abe made the experience easygoing, authentic, and completely stress-free. No pressure, no gimmicks -- just two genuinely good guys who were all about helping me find the right car for my needs. They were patient, transparent, and made the entire process of inspecting and buying the car feel like a breeze. I never once felt rushed or "sold to," which is rare in the dealership world. Every question I had was answered clearly, and they made sure the process stayed smooth and efficient, even with the back-and-forth of visiting multiple times. I couldn't be happier with my purchase, and I'd recommend this dealership -- and especially Josue and Abe -- to anyone tired of the usual dealership runaround. Seriously, these two are worth the drive. read more

We looking for a new car and came here in search of something that was going to be reliable and affordable. Josue Lopez was a massive help and was amazing with costumer service. Helped me stay in budget and also showed me a variety of cars that were very good! Definitely recommend getting help from him! read more

We recently had a great experience with Modesto Mazda and made a purchase for my parents. We initially met with Joseph who was great to work with and communicate throughout the process. He was very understanding of our of crazy schedules and stayed in touch with us. Modesto Mazda made our purchase very easy and actually gave us a better deal than Dublin Mazda. Abraham was covering for Joseph and he was such a good sport and so accommodating. We were able to test drive two vehicles and even though we had initially decided on the basic model we decided to purchase the preferred model. Abraham had a very pleasant personality and we enjoyed doing business with this dealership. Their finance specialist, Tony, was very transparent and helpful as well. He made the entire process easy and quick. Being in the finance industry, I know how important it is to create a efficient process where it is seamless for the customers. These guys did a fantastic job and we will be returning customers. Thank you to all who assisted us with our first Mazda purchase. read more

Modesto Mazda - Cx-30 Preferred - Car Dealers Near Me - Modesto, California

Friendly, knowledgeable, and accommodating. Went above and beyond helping with my leased trade in. Appreciate Vance and his team!

Thank you Josue Lopez and the team at Modesto Mazda. We had a great experience getting my daughter into a beautiful Mazda 3. Love that I didn't have to sit in a finance office for hours. You guys do it right! Thanks! read more

I just bought a Mazda CX-5 from Modesto Mazda. My sales rep was Carmen and she was fantastic. Very professional and very knowledgeable. I highly recommend both Modesto Mazda and Carmen. And a shout out to Vance in the sales office. Super helpful and presented us with various buying options. read more

Robert and Danny in the service department went above and beyond to take care of me. I got a nail in my tire in a spot that was unable to be repaired, and despite having a fully booked schedule, they were able to fit me in and replace the tire and get me on the road again just a few hours later. I'm super appreciative of them for doing this. Also, every time I come in for service, everyone is super friendly, especially Josue who sold me my Mazda, he always says hi and checks on how I've been doing. I couldn't ask for a better dealership or experience. Thank you again Robert and Danny! read more

I decided to go directly to a Mazda dealership, but it seems it would have been better to go to any dealer since they gave me the car dirty. I returned the next day to have it cleaned, and it seems like they just went through a regular carwash and that was it. I got home and started cleaning it. I checked it in detail on the outside and it had several scratches on the trunk and hood. I understand that it is a used car, but in the photos published on your page, those marks were not there. In addition, it was full of cat hair, very horrible on the inside. The worst experience at a Mazda dealership here. The photos on your page were these and the reality was different. read more

I bought my car from Modesto Mazda two weeks ago yesterday. It was a great experience and I already left a review for that. What I didn't realize is that I would have to take it in for a nail in the tire on it's two week birthday of me bringing it home. I was a little hesitant to take it to just any tire shop being that it is brand new. I took it to Mazda and they repaired the tire quickly and at no cost to me. I was very impressed once again by Mazda's customer service, this time in the service department. I feel like everyone that works there is friendly and they work well together to make sure their customers are comfortable and happy. I can't say enough about Modesto Mazda and their employees. When I purchased my car, I knew I wanted a Mazda. I had no idea that I would, be buying from such a wonderful dealership. Thanks once again,Modesto Mazda! read more

My husband and I had an awesome experience purchasing a vehicle from Modesto Mazda. The service provided by Gladys over the phone was pleasant and extremely responsive. When we arrived for our appointment in the afternoon, our dedicated salesperson, Josue, was attentive, knowledgeable, patient and very friendly. At the same time, it was a no-pressure car buying experience! We would recommend Modesto Mazda in a heartbeat! read more

best auto repair/maintenance service ever would never take my car anywhere else the video inspection ensures you know whats done, needs done, etc the staff in reception goes over and beyond being hospitable, knowledgeable and friendly I can't say enough about this place!!! read more

If you haven't been down to Modesto Mazda, you are definitely missing out. This team is Amazing! They work so well as a team, there is laughter and fun. So infectious to be around! They got me into a BRAND new SUV and gave me a great deal for my trade in. Joe was my sales representative, he was kind and patient with me. He listened to my wants verses needs and came up with the perfect model that would make me the happiest. After a while walking around, I found my girl. Joe let me test drive her and explained everything the car had to offer. He explained every detail and answered all my questions. Vance was my Finance Manager. He worked so hard to get me what I wanted and even a late night to get me in my SUV. Both Joe and Vance were extremely supportive, when the anxiety got too much. They were both amazing people to work with, even helping keep the stress down by making me laugh. Modesto Mazda, you guys Rock. thank you so much for my girl and for taking such good care of me from start to finish! Cannot forget about Markel and Sydney at the service desk, who are very detailed and friendly! They always have a smile on their face and cannot wait to help you! You guys are awesome! Thank you to all the techs in the back, who often go unnoticed, you guys are awesome and very much appreciated. Thank you Modesto Mazda for all you did for me! This team is #1 in my book If you are looking for a car/truck/SUV call Joe or Vance today! You won't be sorry! Go see what they can do to make your dream come true. read more

Robert was blaming us for a bad social review we never gave a few months back. Malachi will blatantly say he is busy with other customers and schedule us after he is done even though we are going through the issues I am having with the Mazda, maybe Malachi should of helped the other customers before attending to us. We were just standing at the counter waiting since he was on a call. Guess bad review was about a battery too so there must be an issue with the batteries Mazda are using. Once I said I match energy given it wasn't taken lightly. On way out husband shook Malachi's hand saying Have a good day *F* you guys and both Larry and Malachi laughing about it but Robert comes out putting more to it then it was and Malachi still had to throw in he doesn't match energy Jesus loves you and Robert threw in God. What's funny dash cam caught interaction with Malachi initially and the end with Robert and Malachi. Well here is the review you wanted Robert. Have a great day. read more

Abraham was nice and made the new car buying experience easy! Called a few days prior to schedule a test drive, showed up and didn't wait too long at all to get in a vehicle. Due to the financing aspect of getting a car we probably spent around 2 hours going through paperwork and choosing options/warranties but it was easy breazy and an enjoyable process. read more

Thank you to Abe and Tony for helping my husband and I purchase our first vehicle together. We really appreciate your efforts, clear communication, kindness and patience in locating the right car for us at the best rate! And Thank you for sharing our excitement tonight on the last night of 2022 and starting 2023 on the right foot. We appreciate your team and are so happy we made a deal ! read more

Casey Kahler was exceptional! He was personable, relateable, patient, helpful and a genuine person, who was far from a normal sales man, so if you happen to go in, I highly recommend you look for him. He made my little family feel important and like a friend rather than his next commission. Overall great customer service by others as well at Modesto Mazda. You'll be surprised on what you'll find and what you can get for your buck here than other places, plus a durable lasting car! read more

I would without a doubt recommend Modesto Mazda to anyone looking to purchase a New/Used car. A huge thank you to Vance and Abraham for making it so easy for me and my wife to get our new Mazda 3. There's no pressure, we were able to take the time pick the one that suited us best, and we got an amazing deal. This is world class customer service! read more

I just purchased a car from Modesto Mazda. Carmen Morfin and Vance Santos were friendly, helpful, and very easy to work with. They provided information about additional services I might want to purchase, but were not hard sell and were aboveboard in what they told me. I had a very good experience with them and would gladly recommend them to others. read more

Customer service after the sale is also important. Took my car to the shop, paid online, Malachi (Service Manager) told me as long as i show up before 7pm someone will have my key ready for me. I show up at 6:30 (half hour early) and no one knew a thing about my key. I call Malachi many many times today. Either he is "not in" or in a "training video" or "out to lunch" or "with a customer" (either way, he's not going to talk to me on the phone apparently). The service department doesn't answer the phone, even after 20 rings. I call back to the sales department and they transfer me over. The call is finally picked up. After significant back and forth, i was finally told after much effort that they agree they will NOT put my key in the mail, (I don't want it lost or damaged - keys are EXPENSIVE) but instead will overnight it to me to arrive at my house tomorrow (took me 40 minutes in traffic yesterday [one way] to get to the dealership). It's a lack of attention to detail, and more importantly, attention to customer service (even after the customer has paid) that can negatively impact a business. Not good! read more

We just purchased a new 2025 CX90 from Modesto Mazda. Carmen in sales was fantastic from start to finish. She worked with us the whole time and did a great job showing us around the car when we picked it up. Chelsea in finance was great as well. The whole process went smooth and we would highly recommend Modesto Mazda and Carmen. read more

I want to give a shout out to Robert Riley service manager at Modesto Mazda for having the availability to resolve an issue I've had for two years. Evidently no one could resolve it because there were no answers to the issue or parts and they finally figured it out and now have parts and Rob figured it out and ordered it. It got put in.. thank you to Malachi for helping me reset the clock, my phones, etc. the silly little things I couldn't figure out or remember. Lastly, a shout out to Sydney for getting me in a reasonable time and out as well. Always a pleasure. read more

This review is long overdue. My husband and I went into Mazda the day after new year on a cold rainy weekday. As we walked around outside Casey came out to greet us. He asked us very direct questions about what we were looking for and blew us away with his patience, service and a beautiful 2024 CX50. Fully loaded of course with all the add ons. He made the finance process a breeze, he continued to offer us coffee and even offered if we wanted anything from the gas station as he took our car to get gassed up. He could have just been any other sales rep trying to make commission, but he genuinely helped us look for exactly what we asked for. I even requested a red bow on the car and he made it happen! If you are in the hunt for great service a genuine human and a beautiful car, go to Mazda. You will not regret it. read more

Amazing experience! Carmen and Van were top notch in customer service and provided the best service in my whole career buying experience! Will defined purchase more vehicles from them and Modesto Mazda! Unmatched customer service and experience. You won't be disappointed. read more

The sales team were very kind and patient with my decisions. They gave me many options, explained the pros and cons well and supported me throughout the process. It was surprisingly quick and painless to purchase my vehicle, even with the financing I wanted. Thanks for all your help, specifically Joseph and Josue for your kindness and Chelsea for making the financing happen on a Sunday! read more

We had such a great experience with service in January that we made the decision to purchase a new car this evening. Carmen was absolutely amazing! She was funny and kind and stayed late to help us out. It is really difficult to make this decision as it is a big purchase and she helped us every step of the way. We are so, so thankful for her and would without a doubt recommend her to anyone. We are already discussing coming back to see her again! Vance was also great and stayed late to help us as well. This is an amazing place with even better staff who truly, truly care about you and your purchase. read more

I had the best car buying experience I've ever had this week. From the moment I got to Modesto Mazda I felt like I was in good hands with Carmen. She was very kind, knowledgeable and helpful. It took me a while to come to my decision, I made a couple visits to Modesto Mazda, and I never felt like I was being pushed. Carmen made sure I got the vehicle I wanted (even drove hours to get it), and Vance (or Lance, sorry), and Tony made sure I got the price I wanted, and that the paper work was done in a quick and headache free manner. From start to finish it really was the smoothest and quickest car buying experience I've had, and I'll definitely be returning when I'm shopping for a new car. Thank you everyone at Modesto Mazda. read more

I had the pleasure of buying my first car at Modesto Mazda yesterday and I cannot say enough good things about my experience. First I arrived earlier in the day to test drive some SUVs I was paired up with JD who was super friendly and made me feel comfortable as I was sharing with him that this was my first big purchase and it was an intimidating process! He assured me that they wanted what was best for me and would never push me to get something I didn't want. I came back later that day with my fiancé to show him the car I was in love with. He agreed it was perfect and we decided we'd like to see if we could get approved for the car, this time working with Abraham. Abraham was professional, made us both feel comfortable and went above and beyond to make sure we got the car we wanted. Abraham could tell I was overwhelmed and helped reassure me he was going to do everything he could to get the best deal. He worked with Vance to help get us an amazing interest rate and include all the extra warranties and bells and whistles you could ever imagine for a great price. At this point it was way over the time Mazda had closed, I know these guys had to be tired but Vance took over to go through paperwork with us and you could truly tell he didn't care how late it was, he just wanted me to have the car of my dreams! Finally it was all said and done! Abraham had my new car washed and cleaned and ready for me to go! I am a new proud owner of a Mazda CX-5 and it probably wouldn't have happened had it not been for all 3 of these amazing employees, JD, Abraham and Vance! Thank you all for making my first car buying experience so incredible! read more

Modesto Mazda is top notch! Highly recommend. Thank you to Carmen, Abraham and Tony for a flawless experience and being so incredibly helpful and transparent with any questions I had as this was my first time buying a car. I love my new ride and could not be happier. read more

Modesto Mazda - Car Dealers Near Me - Modesto, California

I lease my vehicles, and it was time to search for my next vehicle. I did look into different makes and models, but I Love the Mazda CX-5. On my return visit to Modesto Mazda, Carmen Morfin gave me excellent customer service and support. She even helped me obtain the best payoff of my mazda cx-3. Finance manager Vance was working hard every step of the way and met all my requirements. Great place, and I highly recommend Carmen Morfin. read more

Modesto Mazda - Mazda CX-5 2024, my New Vehicle - Car Dealers Near Me - Modesto, California

My wife and I went in last weekend to look at the new CX-5 and we had the best experience that we have EVER had at a car dealership. She needed a new car and Modesto seemed to have a good inventory so we went too see what was available. Our salesman was Joseph Sbragia and he was just the best. He provided us with all the info we wanted and there was zero BS that normally is involved in a new car purchase. No back and forth to the "manager" all the time. No pressure to make decisions. No 4 square nonsense, nothing. Just a very good experience and we ended up driving out with a new 2024 CX-5 that afternoon. Prices also seemed fair including the price for our trade in. Vance Santos the manager who handled the financing and contract signing was also extremely helpful and got us on our way with our new car without much delay even with a small hick-up with the approval process. Thanks Vance for getting on on our way. Again just a good experience and my wife loves her new car. Thanks to Joseph and Vance both for making this a pleasant experience and I would definitely recommend anyone to go see Joseph if they are in the market for a new Mazda. read more

I was in the market for a new Mazda 3 hatchback for my daughter. I was given a great price on the car at the Modesto Mazda. When we took the car out for a test drive, Josue the salesman was very polite, professional, and informative. We had a very good experience with the purchase despite us storming out of the place thinking we were going to get a better deal at another dealership (See my Vacaville Mazda review). When we returned to make the purchase, Josue and the sales manager Angel maintained their decorum and happily helped us finalize the sale. Josue was patient and thorough with showing my daughter all the safety features and options the car had. Vance from the finance department was also great. He showed us warranty options to add to the car purchase. Vance was informative and never pushy. We ended up getting the butler (or something) warranty which covers the rims, windshield, paint, and interior. When we brought the car to get the butler service, they left the car looking cherry. I was impressed how well the car looked. Josue arranged for us to have a loaner car while they did the service. I would definitely recommend this dealership to family and friends. Their customer service is top notch. Their vehicle inventory was impressive. The waiting lounge and waiting area was clean, modern, and comfortable. This is my new to go place for my Mazda needs. read more

Modesto Mazda - Car Dealers Near Me - Modesto, California

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Great experience! Arrived on site pretty much knowing what we wanted, which was to test drive and get deets on new CX-5. Josue helped upon arrival and stayed next to us until the end! He was super helpful and informative! Also BILINGUAL! It was a great experience. I left with a great deal! I've gone in for a service as well and Malachi helped me and was great! The center is gorgeous obviously because it's new but they had a tv (I watched the draft picks) refrigerated water, premium coffee machine, cookies, fruit, charger ports, a vending machine WITH APPLE PAY! Service wasn't done by EOD so they gave me a lender of the new car for the next day. I commute to the bay so that was super nice of them. Love that they have the dealership here and I don't have to go to Tracy or so for oil change and services. read more