1. Mighty Movers

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Herndon, VA

Mighty Movers

4.2 (209 reviews)
Closed • 8:00 am - 6:00 pm

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Paula B.

Yeah. I can't recommend them. I used them to move my things to storage then back out. They smashed my 51 inch plasma. Had to throw it out. They said because I didn't get the upgraded insurance, which I was never offered, the best they could offer me was $50.00 refund...for my 51 inch smashed plasma. I spent around 2k on the move with them. When I asked when I would have been offered an upgrade I insurance, she said it was "when I checked out online." All of the business I did with them was over the phone. I was never offered an upgrade in insurance on the phone. Never even knew insurance was involved. They didn't mention it until I told them about my plasma. They also broke a glass lamp...but I let that go. They also charged my credit card twice. Not a big deal..they reversed the charges when i called. But in light of the plasma situation..I'd say proceed with caution.

The first thing I want to make sure and mention, is that the movers, Juan and Luis were top notch professionals. If I had only worked with them, this would be a 5-star review, easily. They were efficient, careful, and quite honestly, impressive with their handling of all of our valuables. Nothing was so much as scratched, and watching them wrap everything in blankets and tape things up was very reassuring. We had originally been nervous about hiring someone to handle our breakables but we were put at ease as soon as we saw them go to work. My complaint is about Cliff. First off, I called around to a lot of moving companies to gather quotes based on the size of the apartment and our inventory. I sent pictures and lists to everyone and many of the quotes came back at around $1,700. Cliff's was similar at $1,600, and I let him know I'd think about it. Shortly after that call, I received an email that he could do it for $1,400, flat rate, which was a bargain! I quickly (and gratefully) signed off on that offer, and thought, how nice!! Fast forward to our actual move, and the truck that was brought was too small to accommodate all of our things. They brought a 16' truck, and the pictures attached show how much was left behind. The movers, being the professionals they were, did their best to prioritize the big stuff and stuff the truck as full as possible for us. Fortunately, we needed to return the next day anyway for a dr. appt. The original plan had been to clean up the apartment and then let the listing agent take over by Monday. Since so much was left behind, we were going to have to change the plan to move the rest of our things somehow. I got a call from the company that they needed payment for the remaining balance and I asked Cliff if something could be done to help us with the remaining load. Either a discount, since we were expecting everything to be moved, and would now have to rent a truck on our own to move things, or help getting the rest moved, as was originally agreed. He charged us the full amount owed on the move and said the quote should have been higher for a 20' truck based on the pictures and list of items and asked who quoted us... I told him it was him. He said his staff should have followed up, etc. etc. Then he proceeded to admit that he changed the quote from $1,600 and a 20' truck to $1,400 and a 16' truck because he reviewed the pictures and list again and felt it could be done at the second quote. Clearly, he was mistaken, and...that's not my fault? Anyway, it felt like he was trying to blame his team for the admin issue and I wasn't crazy about that, but as long as it's sorted, no big deal I guess. He seemed to want to make it right, and I was very happy that I had called and asked in the first place because I almost hadn't bothered. He told me he'd scramble up a team to come back over same-day and help us with the rest of the items that needed to be moved, and I was ecstatic! I was actually going to offer to pay the difference of what should have been charged for the mix-up in the quote and leave a glowing review for his effort to make things right. The problem happened when the movers arrived back at the property without a truck. They asked, where's your truck? Our boss said you had a truck for us to help you load up. I called Cliff while standing in the parking lot with a confused team of movers and told him I don't have a truck, and I thought he was sending one to make things right? He turned a full 180 in his attitude working with me. We had a good rapport leading up to this point, and I thought we understood each other. He dropped all professionalism and told me he had been led to believe that I had a U-Haul, as if his misunderstanding and lack of clear communication was my fault. I never once said I had a U-Haul, and he should not have "assumed." I corrected him and told him that I had said I would be disappointed if I had to get a U-Haul since I had already paid for a full move. First, he said, "well what did you think this was?" Then that he's not sending his guys all the way back to Williamsburg, and that he was just going to have them come fill up our U-Haul at no cost. I asked, well what would it take for us to get a truck then? I needed a truck, there was no way around that. He said he wasn't going to have them go all the way back to get a truck and then come back, etc. That's a whole new move. Then he said he had hoped "to be done with this." I was at a loss. My husband and I had to apologetically send Juan and Luis back on a wasted trip, and now we're back to square one, trying to figure out how to move this last load of stuff, which we have already paid to have moved. In Cliff's own words, "wow that's a lot of stuff they left behind." In the end, we paid for the full move, but were left with this. As someone who runs a small business myself, I don't make this review lightly, but I would also never treat a customer this way.

Before and After

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9 years ago

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6 years ago

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9 years ago

Used them twice and highly recommend them. Both times they were careful, wrapped stuff really well, worked hard, easy to work with.

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9 years ago

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9 years ago

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9 years ago

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7 years ago

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7 years ago

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8 years ago

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11 years ago

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13 years ago

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12 years ago

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13 years ago

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11 years ago

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8 years ago

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13 years ago

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10 years ago

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12 years ago

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11 years ago

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13 years ago

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12 years ago

Pricey- but on time and very customer service oriented. Emmanuel gets 5 stars for being responsive.

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10 years ago

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7 years ago

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7 years ago

Great people. They moved some very heavy stuff for me that was over 600 pounds....I trust these guys 100%. Used them twice already.

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Page 4 of 6

Ask the Community - Mighty Movers

Do you offer long distance moving? If so, how far are you willing to move a customer and what is your pricing for long distance moving?

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Review Highlights - Mighty Movers

“! Cliff the Owner, and Abby the manager are just super professional to work with and certainly understand great customer service”

Mentioned in 25 reviews

Read more highlights

Potomac Moving Company - Before head out to do a long distance move to NYC

Potomac Moving Company

(115 reviews)

Luis and Hector arrived on time and worked incredibly fast. We had a very tight move-out window…read morefrom our building and they understood and worked hard to meet the deadline. They were professional and polite, and extremely careful with our belongings. Would absolutely hire them again.

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

Bookstore Movers - Another year taking the top prize!

Bookstore Movers

(833 reviews)

Dupont Circle, Downtown

After going through a pretty traumatic break up and having to move unexpectedly, I immediately…read morecontacted Bookstore Movers through Yelp. I had had a great experience with them just last year when I last moved and knew they'd be able to get the job done again. My project was immediately responded to and they were able to help me move two weeks later on their soonest available date. The three movers, Pat, Renaldo, and Kevin were incredible. Communication leading up to the move and theday of was great. They were able to move all my large furniture within 2 hours. Everything was wrapped carefully and efficiently. They were kind and thoughtful, helping me make adjustments to the furniture layout once we got to the destination. Their positivity through one of the hardest situations I've ever gone through was much-needed and made me feel confident in entering this next chapter. I even had a last minute change to the destination (originally everything was going into storage but I ended up finding an apartment just in time), and the professionalism and patience from the entire Bookstore team through this change was excellent. Pricing was reasonable yet again and came out to about $500 (excluding tip) for the truck fee and moving of 16 large items. Thank you Bookstore Movers for helping me when I needed it most!

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

Here & Now Movers - TV packing done right! Ensuring your entertainment arrives safely.  #SafePacking #HereAndNowMovers

Here & Now Movers

(150 reviews)

I have absolutely no complaints about my moving process. Here & Now movers is now a company I will…read morerefer to friends and family. I want to thank them from start to finish. Scheduling this company and receiving a quote that was SPOT on, was amazing. The communication from Ana was perfect. She kept me in the loop about arrival time, send out a confirmation about my booking, and even helped me change my original date to something sooner. Originally, I was quoted a timeframe between 1-5pm, they showed up an hour EARLIER! To some this may have been the part where you panic, especially if you are running small items back and forth to your new place, to me?? This was PERFECT, because I was able to have a headstart for my long moving day. The truck was large enough, both movers came in and were polite, patient, and did not make me feel uncomfortable when handling my items. They wrapped all dressers, tv stands, coffee tables, and TVs and ensured everything was delivered carefully. No frills, no stalling for extra time (you do get charged hourly if you exceed your allowed time), and just straight to business. All in all, I do recommend booking for your next move, the price is unbeatable and the workers are great. Once again thank you very much!

The guys arrived early to our apartment and they were moving us into our new place within two…read morehours. I think they were finished under four hours. Dimitri and Ethaniel were awesome! Everything was handled with care and co sideration. Quick and efficient. 10/10 would definitely recommend.

ARS Movers - We help Families with moving. Visit our website for more information or simply call us to get a free quote. 703-683-3368

ARS Movers

(215 reviews)

HIGHLY recommend ARS Moving. They did my move from Reston to NYC and were absolutely amazing from…read morestart to finish. I am so grateful that I hired them over another company I had requested a quote from. TJ was extremely knowledgeable and communicative throughout the whole process. I was given a very reasonable flat rate for my move, which included disassembling and reassembling my furniture. Even when I ran into some issues with my NYC apartment building, TJ helped me come up with a few solutions. Also, not only were they early when moving out my stuff in Reston, they completed the job way faster than I expected (I was honestly shocked and impressed). For delivering my boxes and furniture in NYC, they were on time and got everything done in less than the expected time. Extremely thorough and careful with my things. I wasn't able to get the names of the rest of the crew since they were basically locked in from the moment they arrived. I tried my best to just stay out of their way since they're the professionals. But I wanted to give the biggest thank you to TJ and his crew. It is so hard to trust people with your things and I am super appreciative of the professionalism and detail-oriented nature of everyone that assisted with my move. They were also kind enough to take some furniture I didn't want and donate for me (I overestimated what would fit in my NYC apartment...) for no extra charge. They just seem like very honest and kind movers, which can be hard to find. PLEASE do not forget to tip ARS Moving if you hire them! They are the absolute best and I would definitely hire again in a heartbeat if I was local or doing another move to another state.

We've used ARS Movers twice in the past year, and they were outstanding both times. The crew was…read moreprofessional, efficient, and took great care with our belongings. They disassembled larger furniture, carefully wrapped everything to prevent damage, and even safely moved several of my large houseplants, including some that are over 7 feet tall. TJ and his team completed our recent move - a four-bedroom, four-level home - in under five hours, which was incredibly impressive. If you're moving a larger home (three bedrooms or more), I'd recommend hiring four movers instead of three. We did that for our second move, and the extra person made a noticeable difference in how quickly and smoothly everything went. I wouldn't hesitate to use ARS Movers again and highly recommend them.

Mighty Movers - movers - Updated November 2026

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