I came in expecting a routine oil change, but the team went above and beyond by completing a full, thorough inspection of my vehicle. That level of attention to detail immediately set them apart. Nicole at the front desk provided impeccable customer service professional, knowledgeable, and genuinely attentive. She made the entire experience feel smooth, transparent, and well-managed from start to finish. As someone who values both quality service and integrity, I pay close attention to how businesses operate and this location clearly holds itself to a higher standard. It did not go unnoticed. Management should recognize the consistency and professionalism being demonstrated here. I will absolutely be returning and confidently recommend this location to anyone looking for reliable, top-tier service. read more

Midas - Free diagnostic - Auto Repair Near Me - Henderson, Nevada

Amazing!!! New to area but need last minute assistance and from the call to the greeting ...Nicole was AWESOME!!! The technician....Chase was equally amazing and very helpful!!! I was literally in and out in less than thirty minutes!! This day an age where everything comes at a steep cost...Nicole and Chase had definitely renewed my faith in believe in honesty, honest hard working people and great human beings!!! Highly recommended so please please help this shop with some business and love!!! read more

Just had my first oil change done at this location. The manager, Nicole was pleasant, professional and patient with my questions and requests! The price was very good and I am very pleased with the service. The only slight constructive criticism I would add (based on my career experience) is that tools and old parts should not be laying around on the floor.... Safety and process.... I will be back for my next service! read more

Amazing customer service here! Steve was very educational and connects to each and every customer to make sure that they have what they need. They show that they are honest and hardworking. I would absolutely recommend this location. read more

If I could negative stars I would. 8/28 Thursday around 8:30am I went to get an oil charge and also for lights malfunction on the dash, random no starts. The guy said he knew what the issue was, looked out the window at my car and said it would cost me $1600-2k to fix. I then said, "do you want to take a look at the car or do diagnostic?" He said nope I already know what's wrong it's the fuel pump. I left with no oil change or anything because that did not feel right to me. So glad I took it to Pep Boys, it was just my battery. You guys lost a loyal customer. read more

Midas - Auto Repair Near Me - Henderson, Nevada

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They fixed my brakes. 93 f-150 4×4. Took longer,cost more. But got r done. My old truck will live on

Came here for an oil change I had an appointment as well a Groupon for an oil change. Didn't have to wait long and it was quick. With the Groupon it was a lot cheaper than other places. The service requested was fulfilled and they don't try to upsell you which I like. Although it's kinda hard to find tho read more

So this is an update about the business practices here, not about the mechanics that do great work. WTS I came back here to get a quote on brake pads replaced. They told me that there was only one option for my vehicle which costed $300 for brake pads! WHAT? that's outrageously offensive as I immediately found an less expensive alternative in the same store that they source their parts from. The difference was over $200 including the shims/ hardware,which they were trying to charge an extra $25 for here at Midas. People pls be ware of these kind of predatory price gouging, and always ask questions. Protect yourself and your wallets... Once again this is probably due to new management and not, I repeat NOT a Nick at the mechanics! They are great techs and deserve the credit! read more

Tech messed up my safety release for the hood on an oil change. Cost me $60 to have fixed. Talked to the manager. I asked him to talk to the tech who worked on my car so he knew he made a mistake and to watch for those things going forward. Manager proceeds to tell me his guys would never, that someone was trying probably break into my car. Baloney, no one could get the safety latch without first releasing main latch from inside the car. Not talking to someone who knows nothing. Could of just owned it and I wouldn't have posted this. read more

Steve's customer service was 100% top tier. From this point on will be coming to this location for my oil change. read more

These guys are absolutely wonderful. I had an oil change I needed to have completed and honestly when I brought my vehicle home, it was still leaking oil underneath, and I brought it back and they cleaned the entire bottom of my car and fixed the problem with no questions ask they remember you by name here and they provide super high-quality service and value and I really appreciate when people go out of their way to make sure that they take care of their customers especially when they remember you by your Name. It means the world because most places would never go out of their way to not only repair the problem but then remember me by name and also bring me an immediately to get it fixed. Steve is absolutely incredible and so is Sergio. They are phenomenal. I definitely recommend going to them directly for all of your needs and for Information purposes I drive a Mercedes and I get it serviced here instead of at the dealership. read more

I went to Midas for an oil change and almost a week later my ignition started rattling due to having NO oil in my car because they did it incorrectly! They offered to do any service I wanted for the inconvenience but I just want my money back. An oil change is the simplest thing to do on a car, so I wouldn't trust them doing anything else. read more

Incredibly rude and deceptive. This place lied to me and said they would not honor a coupon I had bought that was valid for their store. When I called the manager hung up on me. The manager said I could use one coupon a year and to "read the fine print" and said the one year stipulation was stated there. I still have text of said coupon and there is no stipulation of one per household per year. They are liars here! Take your car somewhere else. read more

Don't go here I came to this location got a alternator fix seven to eight months later broke again and now they telling me I have no invoice so they can't fix it midas is a scam plus if you call corporate, they won't help you either even if you have proof not trustworthy people read more

This place is great. Steven took care of me and answered all my questions and was very clear on pricing and what services my car needed. As a female, I have never liked automotive places because I don't know much about cars however my visit here was great. All the workers I interacted with were professional and polite. When I need more work I definitely will be back and I recommend that you use them and ask for Steven. read more

My husband and I took our 2017 Kia Soul + in for a brake job. We purchased a Groupon for the brakes. This was our first time using Midas since relocating to Henderson from Phoenix a little over two years ago. The people that work at this location on Sunset are outstanding. Customer service is excellent. We were kept updated on the progress of our vehicle throughout the day. They ordered a part that took longer than expected so they kept our vehicle overnight. This was fine with us as we knew our Soul was receiving good care. Everyone who works here is knowledgeable and friendly, helpful. We really appreciated the service. We have since returned to have our oil changed in the same car. We will be repeat customers. I trust Midas. They are a honest repair business. read more

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I am a new customer to this location.. went into the store for an oil change. There were several employees at this location when I walked in whom all looked busy and happy. I felt the atmosphere to be very comfortable. I made an appointment online. Best choice I ever made other locations near my job I tried never responded to me online . These guys responded immediately with in 30 min like the app said.. to top it off. I felt like I was in good hands. Everyone knew my name and was completely informed every step no tricks just good. Good service and very quick thank you all. read more

Came this morning for my oil change. They honored my Groupon which was awesome. Rob checked me in, walked me through the whole process, got my air filter delivered and oil changed very quickly. He gave me the remote to the tv because there's nobody in the waiting room. I'll probably always come here for my changes. They didn't pressure me to get other things done. Rob informed me what needed to be done and what could wait. Highly recommend. Ask for rob. read more

I would highly recommend this shop!! I've never had an appointment ,I've always just stopped by and they got me in n out super quick ! Everyone there is very nice and they even offered me snacks n water , love this place ! read more

Had a great experience at Midas! The shop was clean, the service was fast, and the crew was friendly and professional. As a woman, I really appreciated that they explained everything clearly without talking down to me or trying to upsell unnecessary services. It's hard to find an auto shop where you feel both respected and confident that you're getting honest work, but this location nailed it. I'll definitely be coming back for any future car needs--highly recommend! read more

Great service and customer service. Their staff is very friendly and helpful. They are all there to please. read more

Great Service Thank you again Steve ! Very knowledgeable and honest ! I would highly recommend this location! Ask for Steve ! Clean waiting room and kid friendly. read more

Midas - Auto Repair Near Me - Henderson, Nevada

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This place seems to be running a scam. I went to another mechanic and got done for $250.52 what they were wanting to charge me $1099 for. They've got a great ad, they've got a great presentation and then they charge you 199% for financing like a payday loan and that's probably why they can afford to have sponsored ads on Google. I left there and I went directly to my honest family mechanic JCJ Auto Repair - a very trustworthy Mechanic my friends, and I have used for years and they charged me $250.52. Joseph, the owner is a 30 friend and I will never go anywhere but there from now on. I don't know how that place can sleep at night or live with themselves. I'm sure many people are taken in by their presentation and great website ad. I was not. Thank God. Lisa Schaum read more

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All i can say is WOW. My daughter went here today to get her oil changed and calls me saying they told her she needs new rotors and pads front and back, $699.00 and they ACTUALLY TELL HER SHE WILL NOT BE ABLE TO STOP ABRUPBTLY, said she WILL get in an accident if she has to slam her brakes. I tell her no, come home. I take her car to a small shop without telling them anything and ask how much for pads and brakes all around. Guy inspects and says rotors are in amazing shape and pads are above 50% . F&^%$NG UNBELIEVABLE MIDAS. Ya'll should be ashamed of yourselves. Highly recommend getting a second opinion before just saying yes to these thieves!! read more

I started coming to the Sunset Midas location a few years back after I had a bad experience at the Windmill Midas location.My first day I brought my car to the Sunset store, I met the manager Steve and the district manager Jim and told them about my awful experience at the Windmill location. They apologized for my bad experience from the other location and promised for a better experience with them! :) Since I started coming to the Sunset location I've had the most amazing customer service from Steve and his crew! Steve is always so informative and try's to find me the best deals! His mechanic Dave is awesome! Takes care of me every time, he will even pull me back there and show me what's wrong and what they're going to do to fix it. No matter how busy they get at this location, the team always stays consistent with their positive and friendly attitudes and fast and efficient service! They always fit me in their busy schedule when I need it! Today I had to stop by to get an oil change and for them to check my AC. They found the problem with my AC and got it resolved right away. Made me so happy to feel my cool air in this Vegas heat! They also made it a point to check my whole car out for me to make sure their was no other problems, since I'll be doing a 5 day drive to NC next week! Amazing service and they truly care about their customers! Highly recommend! Thank you Steve and his crew at the Midas on Sunset! Y'all are such a blessing and the best vibes to be around! :) read more

Midas - Front lobby ft my kicks :) - Auto Repair Near Me - Henderson, Nevada

Quick appointments. Efficient and quality work. Fair prices. Convenient location. The manager, Steven is always friendly and knowledgeable. No more dealership for me! This is my new auto service shop. read more

Steve and Sergio were very helpful and quick with oil change. Even gave a discount I didn't expect. Second time coming to this location and always positive experience. read more

So I went to this Midas a few months ago to get a diagnostic on my check engine light. I knew from taking it to Autozone there was a potential cam shaft sensor issue. I got quoted a little over $700 to fix that and thought to myself that, that amount seemed really high for 2 sensors because they informed me it wasn't one sensor but two. So I call my original mechanic who I should've gone to from the gate and got a much better quote. Leading up to my issue and why I am writing this review. I took my car into my original mechanic they called to inform me that my oil pan was damaged and that it was in the perfect shape of a lift. He asked me if my car had been lifted up and the only place that has done is it at this Midas. So now I have to replace my oil pan in the near future because it was damaged at this shop from being improperly lifted. I know it was damaged prior to this because a month ago I went for an oil change at Valvoline that it was dented, so I know it was not from my mechanic looking at my car today. I feel that you guys should do the right thing and replace my oil pan but I know that isn't likely to happen. I really liked Steve and the staff I interacted with but very bummed and upset that they didn't inform me that they damaged it. read more

Whenever I have car trouble I come to this store and ask for Carl! He's always taken amazing care of my friends and family and has the most professional and attentive staff I've seen for a mechanics shop. Thank you Carl and will be seeing you soon! read more

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Got both of my cars oil changed here today. Great experience and excellent pricing. Will be coming here from now on.

I've gotten a Groupon from a full synthetic oil change at this branch. When I arrived, the manager said he would be able to accept the Groupon because my car needs 5W-40 and that's not covered. I said I would like 5W-30 because I'm not driving my car on a race track and don't need high performance oil, which is absurd. He outright refuted stating I would need to pay like $130 for an oil change without the Groupon. My car doesn't need that oil, even in the owners manual my car requires 5W-30. The manager was a shady scammer who's unprofessional, absolutely an incompetent quack. Take your business elsewhere these guys operate on shady business malpractice. read more

I really recently moved to Henderson from Summerlin. This place is amazing! They take care of you, they don't make you feel dumb. They educate and suggest the proper way. I can't recommend this place enough for any of your auto needs/oil changes/maintenance and repairs. read more

Steve was great. I called and made an appt and when I arrived he was friendly and efficient. I didn't have to wait at all which is awesome since it's hard to find time. I am very happy with the service and will be back! read more

I wish that I could give this less than one star. Horrible shop, horrible customer service, a bad look on the Midas brand. I could have got my oil changed by a mechanic walking down the street. It would have been better service. DONT WASTE YOUR TIME. The manager on the evening of August 11th, 2023, was the best example of poor customer service read more

Great service! 16 minutes in and out oil change. Respectful and courteous. They run several good sales. Will come again.

I don't drive my truck everyday. I say that because i went on the 10th of february for an oil change, my truck was perfectly fine; nothing needed other than an oil change. When i left the parking lot my truck was making a cluttering noise on the front end and me being clueless i thought it was the roads making my springs sing. Within 6 days of me letting Midas crew under my truck; the bolts holding the connection of my front right tire to my brake caliper were dislodged and came flying out of my truck going down 215 at 65 mph. They also vandalized my truck and drew a pair of genitals on it. Steven was in the lobby the entire time read more

Midas - Vandalism, Midas drawing a pair of genitals on my oil pan, to the right you see the missing bolts holding my brake caliper to my tire. - Auto Repair Near Me - Henderson, Nevada

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I recently had a terrible experience with Midas. The staff lied to me and tried to use fear tactics to pressure me into buying services I didn't need. Specifically, they told me that I needed new brakes and used scare tactics to try and convince me that my car was unsafe to drive without them. I know that brakes were actually in perfectly good condition and didn't need to be replaced at all because they had just been replaced several months prior. I felt like I had been taken advantage of and was extremely disappointed with the level of service I received from Midas. It's clear that this business is more interested in making a quick profit than providing honest and ethical service to their customers. I would strongly caution anyone against using their services and recommend finding a more trustworthy and reliable service provider. Not to mention, Steve made sure to yell to everyone in the building that my car was "dangerous" and to "watch out for me on the road". Extremely embarrassing. I don't plan to do business with them in the future. They also are giving deals in exchange for Yelp Reviews. Don't be fooled! read more

This location is great. The staff is very friendly and knowledgeable . The guy at the front that helped me when I got there on 7/20/2024 is great. I will be back. Thanks for your hard work and professionalism. read more

If you are looking for honest mechanic search no more! Midas is the place where you can take your car and trust that the mechanic will not steel your money. We had the pleasure of coming here after an emergency with our car and they were very honest and upfront. I came in thinking that my car's transmission was having problems and they checked my car and it seem perfectly normal. He did check my breaks and the needed to be replace . He took the time to show me every detail and made things clear for me. (I wish I would have gotten his name...thinking it might be David but not sure) Definitely great place read more

I had an excellent experience this morning. Came in for an oil change and left with a huge smile and some snacks. Steven got me in really quickly and Barron went above and beyond for a simple oil change; he even installed the windshield wipers I've had sitting in my trunk for 2 months. I was especially impressed with Steve, that manager. His demeanor and leadership skills were top notch and he gave credit to his staff for their hard work. The lobby was clean and quiet. I'll certainly be returning. - R read more

Midas - Lobby - Auto Repair Near Me - Henderson, Nevada

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