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    Findlay Acura

    3.8 (329 reviews)
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    Services - Findlay Acura

    Auto brake repair

    Auto engine repair

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    5.0
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    Scammers.
    Beverly G.

    What terrible service. It was a very unpleasant experience; car dealerships are so attentive when they're making a sale, but when it comes to taking responsibility for something they sold--especially something defective--they are completely useless, from the salespeople right up to the department managers. They just keep passing the buck, and in the end, nothing gets done. It's disgusting how they always try to take advantage of people and make fools of them.

    Got our dream car!
    Lori D.

    Charles Clark was amazing! Drove 2 cars and chose this beauty with all the bells and whistles. He didn't pressure us and worked hard to get a deal my husband was happy with. We have bought several Acuras at the other dealership in Vegas but the Findlay team is exceptional. Made the buying experience incredible. Worth the drive out to this location . Happy customers! Thank you Charles

    2014 MDX
    Jeremy S.

    We purchased a 2014 MDX at Findlay Acura after our 2017 Forrester was totaled. After 3 months we're still delighted with the vehicle that's an upgrade in every way, with a clean carfax, the MDX was originally purchased and serviced only at Findlay. Charles was a joy to work with and we got a great deal, out the door including tax, for less than the asking price. Purchase only took a few hours from the time we test drove the car to completing the sale and they placated our son with a buffet of complimentary snacks. The sales manager, finance guy and service dept. guy have all been courteous and professional. We're going to continue to service the car at Findlay, and would happily recommend them to anyone looking for a great car buying experience without all the usual bullshit. Thank you Findlay Acura!

    Service entrance
    Eric M.

    Findlay Acura is located in the valley auto mall in Henderson Nevada. They are part of the Findlay automotive group consisting of Acura, Toyota, Honda and more. To say that I'm completely disgusted with Findlay as a whole, would be an understatement. My tale begins in 2022 at Findlay Honda. I took in a 2006 Honda Ridgeline that had a misfire code on the check engine light. I was told that it had bad heads. I had the heads replaced, turns out the piston was bad not the heads. So now I pay for a factory short block engine, they'll use my new heads on it. Findlay used an old timing belt from the old engine without my consent and that broke 5000 miles later. Findlay allegedly replaced a ton of valves, and cobbled it back together. 5000 miles later, it blew up. There was a cracked piston from the belt breaking and the valve smacking it. They knew it, they just didn't want to take responsibility for it. Findlay flat out refused to take any responsibility after I spent about 7000$ total on this debacle. And got 10k miles out of a factory Honda engine. I was Fortier told a factory engine only has a 12 month 12k mile warranty, which wasn't was the former service advisor told me, he said 3 year 36k. Regardless, I wouldn't trust Findlay to change my oil now. Their service people are shady, they will do things against what is right and proper by industry standards and they will flat out screw you in the end. $5000 later, I'm on my 3rd new engine. Rest assured Findlay wasn't allowed to touch it again.

    2024 Acura ZDX S-type      Findley Acura
    Miranda H.

    Best dealership in Vegas! Just purchased my second car from them. Jamison, GM was on the sales floor assisting his staff. He's the best in the business hands down. Lupe, salesman was literally the BEST. Helpful, patient, knowledgeable, kind and helped me choose the best model and color car for me Braxton, sales manager was fast and fantastic, kind, knowledgeable and got the most for my trade-in. Dante, finance was helpful, informative and detailed I'll seriously never buy a car anywhere else. I didn't feel rushed or pressured. Throughout the week I was in contact with my sale person, Lupe, to assist with the EV app and anything I needed. Even Charles, salesman assisted me several times. I would recommend Findlay Acura over and over. Don't go anywhere else!

    Car

    Matt Almosara is one of the nicest and down to earth car salesman. I highly recommend you go to him. He helped me and my wife and was very respectful and helpful.

    2018 Tesla

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    Page 1 of 9

    Ask the Community - Findlay Acura

    Review Highlights - Findlay Acura

    Oh and did I mention Chase gave us some inside tips-on what/where to go if we travel to his home town in Hawaii.

    Mentioned in 31 reviews

    Read more highlights

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    I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to…read moretransmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication.

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    I had an outstanding experience at Asian Imports in Henderson! I brought my 2017 Honda Accord in…read morefor its 100,000-mile service, and from the moment I arrived, everyone was professional, friendly, and helpful. I especially want to recognize Nicholas Chavez, the Service Manager. Nicholas went above and beyond to make sure I understood the services being performed and answered all of my questions. He was extremely professional, knowledgeable, and honest throughout the entire process. What impressed me most is that I never felt pressured into unnecessary repairs or services. It's not always easy to find an automotive business you can truly trust, but I absolutely feel that way about Asian Imports. I feel confident that they will treat me fairly, do quality work, and not try to rip me off or overcharge me. Thank you to Nicholas Chavez and the entire team at Asian Imports for providing such a great customer experience. I will definitely be returning for future service and highly recommend Asian Imports to anyone looking for an honest, professional, and trustworthy auto repair shop in Henderson!

    Tilley’s Auto Repair

    Tilley’s Auto Repair

    4.6
    (39 reviews)

    I recently brought my vehicle in because I was experiencing some vibration while driving. I'm…read moreactually from California and was just visiting the area, so I really appreciated how helpful and professional everything was. Jared was friendly, took the time to check everything thoroughly, and explained the findings clearly while providing a repair estimate without any pressure. Afterward, I had my wheels balanced elsewhere and the vibration completely went away, so I decided to hold off on the brake work for now. Even though I didn't move forward with the repair, I really appreciated Jared's respectful and honest approach throughout the process. It's hard to find trustworthy auto service, especially when you're from out of town, and based on my experience, I would still recommend asking for Jared if you need your car looked at. Thank you again for your time and help!

    Unfortunately, our experience with this shop was extremely disappointing…read more We originally brought our car in on June 29 to have the shocks replaced. After picking it up, we immediately noticed a clunking noise that had not been present before the repair. When we brought the vehicle back, we were told an additional part needed to be ordered. From there, communication became a major issue. Days passed without any updates, and our attempts to reach the shop went unanswered. However, after my wife posted a negative review, we received an immediate response and were told to bring the car back in. The new part was installed, but the problem persisted. At that point, we were told a "brand-name" replacement part would need to be ordered instead (why is he not using brand name products?). While we understand that repairs don't always go as planned, we were left without confidence in the reliability of our vehicle and received very little proactive communication throughout the process. By July 8, we still had not heard anything, so I called to check on the status. During that call, the owner informed me that the part had actually arrived the day before and that he was planning to call us to bring it in "within the next few days." After already waiting more than a week, this was frustrating. What bothered us most was the way our concerns were handled. When I explained that we were unhappy with how the situation had been managed, the owner immediately became defensive. At one point, he told me that he "isn't responsible for my emotions." When I expressed concern that we had been left without reliable transportation, he responded that the car was "completely fine to drive." Given the ongoing noise and unresolved repair issue, this was not reassuring. A quick google search proved that the statement was not only incorrect but negligible and could have caused major damage to the car. When I asked whether we could receive a refund and take the vehicle elsewhere, he said that refunds were not available. The conversation became increasingly unproductive and hostile, and he eventually refused to discuss the matter further because my wife had signed the paperwork rather than me, despite the fact that I was present when the vehicle was dropped off. Shortly after the call, he texted my wife and stated that after installing the new part, he no longer wanted to service her vehicle because I had been "rude" to him on the phone. To be clear, I never raised my voice, used profanity, or became disrespectful. I simply expressed that we were unhappy with how the situation had been handled and wanted to explore our options. Our frustration comes from the lack of communication, the delays, and the dismissive and defensive responses we received when trying to resolve the problem. Additionally, we were completely turned off by the fact that the parts he uses is not of good enough quality that would prevent this issue from the first place. It took three total installations to resolve the matter, the first two was with his own parts that failed, the third was with a brand name that worked. In the end, we were left feeling unheard, unsafe, and without confidence in either the repair, the customer service or the shop. Based on our experience, we would not return and cannot recommend this shop. EDIT: I had a feeling that the owner would reply. But as you can see, there's nothing that addresses the way he treated us just that he repaired the car. Yes, he repaired the car after failing to do so the first 2 times he worked on it. He let us drive off twice with an impaired car that was caused by him. Guess all that he cares about is doing the work EVENTUALLY, not doing it right or doing it well the first time. AVOID.

    Findlay Acura - car_dealers - Updated August 2026

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