If I could give a zero stars, I would. I was looking at a Chevy Malibu they had on their website and went to the dealership to take a look at the vehicle, it wasn't there. I was told by the sales person that it was at the shop for repairs and it would be ready by Wednesday which was 5 days later. Went again on Wednesday, the vehicle was not there and I was told again it would be ready by Friday now. I went again to the dealership and again to be told the same thing, the vehicle is getting some work done and they would contact me when it's ready. 1 day later, I'm told by Bianca through text that the vehicle has been sold but they have other options. Seriously?? So obviously the sales people don't know how to be honest with customers and I definitely will NOT do any business with this dealership or any Findlay dealership!! read more

Such a pleasant car buying experience!! I went to two other dealerships before this one, and the customer service was just so vastly different. Came in asking to see two different cars I was interested in, Mark showed me exactly the two I wanted to see without trying to persuade me into looking at anything else. He helped me pick out a color and spec I liked, and purchase was finalized that same day. Would definitely recommend Findlay Mazda for anyone looking for a new car! read more

I had a great experience at Findlay Mazda. I brought my car in early in the morning for service, and everything from start to finish was smooth. Making an appointment was effortless I just called in and got it scheduled right away. They also sent courtesy text messages leading up to the appointment, which I really appreciated because it kept me updated without having to follow up. The customer service was excellent. Everyone I interacted with was attentive, professional, and welcoming. Even though my car isn't a Mazda, they treated it like it was, which says a lot about their level of care no complaints at all. What really stood out was that they sent me a text message with a video showing what was being done to my car in real time. That level of transparency was amazing and honestly felt above and beyond. My service advisor, Cody, was an amazing help. He got me situated with the right information and explained everything clearly without ever giving off a sales feel, which I truly found genuine and appreciated. Also, quick shoutout to the coffee and hot chocolate machine! real coffee beans, freshly ground. Might be some of the best coffee in the area and with HGTV playing in the waiting area, you really can't go wrong lol. Only thing I'll say (and this goes for any dealership) make sure you set aside enough time, because you'll likely be there for a while. Overall, a solid experience and great customer service. Would definitely recommend. read more

Findlay Mazda - Double shot of espresso with hazelnut cream. - Car Dealers Near Me - Henderson, Nevada

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This 5 stars are for our salesperson Jordan. What a gem he is!! Very attentive, great listener, all the follow ups were on time and on point. At the time of scheduled test drive, he made sure to wash car and prep it for us. Knew all the answer to all the questions we had. Not overly pushy. But just enough that would push some people to buy on the spot. We end up going with electric car, it made most sense for our money. But if anyone ever looking for ICE vehicle. This Mazda dealership is great, and Jordan is a star! read more

It's a shame how Findlay Mazda shamelessly exploit buyers by piling on ridiculous $2,000+ in dealer add-ons for new vehicles--pure profit-padding nonsense that offers little to no real value. Their trade-in offers are equally garbage, routinely coming in well below fair market value to squeeze extra money out of the deal. Trust me don't waste your time here, you will find way better deals out there and save thousands. read more

Bought a new 2025 CX30 ! Excellent inventory ! Priced right - no hustle negotiation ! Excellent show room ! Excellent sales person - Bianca Blanton, Ellen Gharapet, Mazda Finance, John O'Donnell, Parts. Dalton Springer, Service. read more

Findlay Mazda - New 2025 Mazda CX30 - Car Dealers Near Me - Henderson, Nevada

4. HOURS. FOR. AN. OIL. CHANGE Why is this taking forever ??? Not coming here anymore The endless upselling is horrible read more

The wife and I were looking for a small suv. We found Mazda on accident and went in to take a look. Met Mark M who was patient and listened to what my wife was looking for. While we came in to see the 30 and the 50. Mark listened an showed us the CX-5. Wife loved it immediately. She took it out for a drive and that was her car. Thanks to Mark we were only there from beginning to end only two and a half hours read more

Shout Out to Floyd Dodson for ensuring that my ride was perfect. Mazda is the best, highly recommend to everyone out there!

Thanks to Nick, I had the best car purchase experience of my life. My story is quite funny. We missed our flight back to San Jose, California, so we decided to fly to Las Vegas and fly home from there. While waiting at the airport for boarding, I opened the CarGurus app and found a Genesis GV70 of a good price listed at Findlay Mazda. I contacted them immediately. After my landing, took an Uber straight there. Not only did I get a fair price for the car, but the dealership went above and beyond. They reimbursed my Uber fare and even filled the tank with gas. They didn't have to do these things, but every small detail showed their respect and care for customers. Honestly, the service was far better than what I've experienced in the SF Bay Area. Originally, we planned to fly home, but we ended up buying a car and driving back overnight. I hope my experience inspires you. Flights to Las Vegas are incredibly affordable--around $60 year-round. You could fly there, buy a car, enjoy some time in Vegas, and then drive back home. read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada

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I stopped by Findlay Mazda in Henderson last weekend to look at a few cars, and although I didn't end up purchasing, I still had a great experience--thanks to Jordan! Jordan was incredibly kind, patient, and low-pressure, which I really appreciated. He took the time to answer all of my questions, showed me a few different models, and made the whole experience feel relaxed and stress-free. It's not often you walk away from a dealership without buying something and still feel like it was time well spent, but that's exactly how I felt here. If you're in the market for a new car and want to work with someone who's genuinely helpful and not pushy, ask for Jordan! read more

Garth was an incredible salesman and treated us with respect and kindness. We were actually able to get a feel for the car and if it was the best fit for us due to his hospitality, and he made the numbers process much less stressful than other dealerships we've been to. We unfortunately felt a different car was a better fit for our lifestyle, but I appreciated how we were treated very much. High pressure sales tactics make me want to walk away fast, instead I left wishing we could've given Mazda and Garth our business. I'll be reaching out if Mazda ever starts making electric vehicles! read more

My husband and I drove a Toyota Highlander and decided it was time to downsize a bit. One day we were running errands and decided to stop in Findlay Mazda and just see what we could get as a trade-in and see what was available. Garth Wall was our representative and he was great. He was so nice and knowledgeable and there was absolutely no pressure. Findlay made us an offer on our car that we couldn't pass up. There was no haggling - they made us a great offer. We even got a green car, like we have always wanted! It was a very pleasant experience at Findlay and with Garth! Tim and Joy Freeland read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada

Rambo in the Sales department was very professional, extremely patient and strategic in providing my daughter and I with the best possible deal... Thank you Rambo for your stellar customer service and exemplary salesman ship! The staff was also friendly and welcoming. The Dealership also provides some really tasty snacks and refreshments as a courtesy. I highly recommend Findlay Mazda. During my purchase I signed up for Zero Plan to pay for an extended warranty and gap insurance, amounting to over $2000 recommended by Davalyn and Evon, in Sept of 2024, but cancelled them shortly thereafter. I contacted Davalyn several time explaining that my owing balance had not changed. She advised me that it may take 4-6 weeks to process the refund. I contacted Zero Plans Office several times, only to be told that no changes have been made. As of today 03/29/2025 no refund has been processed. and I have yet to be contacted. I continue to leave messages and my calls are not returned . I also emailed Evon, the financial services director on 03/17/2025 and there was no response. I explained to them when I was in their office that I struggle with anxiety and depression from dealing with people who have treated me in ways that ways I consider to be ethically and morally wrong and how reluctant I was to trust them. Davalyn and Evon both reassured me that they were genuine and trustworthy, and there was nothing to worry about, so I let my guards down and trusted them both.This experience has excaberrated my anxiety and trust in humanity, as I am now still owing over $2000 for extended warranty services and gap insurance that was cancelled. In addition to this, the vehicle came with a mandatory add on called Perma Plate and when I contacted Perma Plate I was informed that my vehicle does not have coverage, although I was included in my sticker price. Unfortunately this has been a very draining experience to say the least, and I am EXTREMELY DISAPPOINTED WITH THIS DEPARTMENT. read more

Had an amazing experience here! Already knew what model & trim we wanted, and two options for colors. Joshua helped us and didn't try to hassle us into buying a higher priced model or anything and answered all of our questions. We purchased a CX-50 and although it took almost 4 hours for the whole process, it was absolutely worth it. Evon was awesome with his patience and cracked out some good jokes while also being very informative. Couldn't recommend this dealership enough 10 read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada

We had a great experience at Findlay Mazda, thanks to John Williams! My husband had an eye on one of the cars listed on their website and he was able to test drive it shortly after we got there. John was friendly and very knowledgeable. He took the time to explain the many features of the car and listened to what my husband was looking for as well. The best part was that there was no pressure whatsoever! I wasn't the one getting a car, but still felt no pressure just being there, LOL! I was impressed with how nice and clean the dealership was. It definitely felt like a luxury experience and couldn't help asking myself - am I really at Mazda?? The entire process ran very smoothly. John, Evon and the rest of the team worked hard to make sure that my husband got the best deal possible. This was also the first time I felt like we didn't spend all day at a dealership. One minor issue though. No idea if this was due to a typo or illegible handwriting, but the mail we received from Mazda (corporate I believe?) spelled my husband's name wrong! Kind of annoying that he is going to have to contact someone to get that changed. I sure hope the registration paperwork that he has yet to receive is done correctly!! I checked the copies of the paperwork that we received from the dealership, and they did have the spelling correct, so I'm not sure what happened or what the problem was. 100% recommended and best car buying experience ever! I loved the no pressure vibes of this dealership and would come back for sure. The only drawback is the location being far from our side of town. read more

Take this as a word of caution from someone who rarely writes bad reviews, I even reviewed an auto center with more stars when they forgot to change my car battery. Do not take your vehicle to be serviced here and after our experience, I am so glad I do not own a Mazda. Unfortunately for my mother, she does. She was having issues with her car not starting, so she bought it a new battery. Then it continued, so she brought it to Firestone to have it checked out and they replaced the starter. The vehicle would start and not start randomly and Firestone noticed it was a security issue that needed to be fixed at Mazda. On 09/23 my mother had her Miata towed to Mazda and notified them (as shown on their own paperwork) that there is a security issue that is not allowing her to start her vehicle. She brought them both keys in case they needed to be reprogrammed. Her service technician stated that there were no issues with the keys and that upon visual inspection he believed it was cable ends and she paid $509 for that repair in addition to other repairs they believed should be done after their inspection (unrelated to the car not starting, but standard procedure) totaling $1777.56. A few days later, she is able to start her vehicle and drive it to work. Then discovers she cannot start her vehicle again, so continues to have the same issue. She brings it back to Mazda. They keep it for three days and cannot duplicate the issue. We pick it up. Then a few days after that she drives the vehicle to work, drives it to the store, and then upon returning to her vehicle from the store is unable to start her car while it's in the parking lot. The issue still exists. This time I am able to meet her and troubleshoot as well as videotape the incident because they continued to make it like there was no issue happening. After googling the light that shows up on the dashboard, I decided to go to my home to grab her spare key to see if that key worked. Thank you google! I send an email to her service technician with the videos and the information that I was able to google. My mother brings her vehicle in again. This time they send us a video stating that "they only had the spare key every time she brought it in". No, you've had the original key every time and had both sets of keys the first time, so good cover apparently the keys weren't an issue the first time which was less than two weeks ago, but in that matter of time the key has failed. Now my mother has to pay $467 for keys, which is discounted by 15%. Over those 13 days, she has had to take off work, get towed, and needed friends and me to take off of work to cover the inability of the service department at Findlay Mazda to accurately diagnose an issue. We will be trading in her Mazda and hopefully finding a reputable dealership for a different vehicle after this horrific experience. Response to the business' comment on my review that I had to email: Hi Syndee, you just responded to my Yelp review and I just wanted to let you know that Findlay did not find a solution to our issue days ago as my mother had no choice but to pay for her key this afternoon. In addition, my mother and father have been divorced for years and he does not live anywhere close to Las Vegas, so you are incorrect about our particular situation. I would hope as a marketing manager and professional that you would respond to comments with factual information. Have a great day. read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada

I recently purchased my CX-30 from Garth at Findlay Mazda and overall it was a great experience. Garth was very reasonable and we landed on a deal that I felt was acceptable. He took the time to show me all of the features of my new car and seemed invested in ensuring I had a positive buying experience. I would definitely recommend my friends to him if they are ever in the market for a Mazda. So far I am absolutely loving my new car, it's exactly what I was looking for in a less costly maintenance model than my previous BMW. read more

Findlay Mazda - Cx-30 - Car Dealers Near Me - Henderson, Nevada

Abe is great in the parts department and really helpful putting together a project car I have. Actually all the guys in the parts department are really cool down to earth and know what they're doing. Much appreciated. read more

y wife and I spend a lot of money on vehicles, Sadly, before today, we truly haven't had a good experience at any dealership. I was scrolling online, looking for a truck for our camping desires, and needs and came across a really well priced Chevy Silverado. I decided to call the dealership before heading in since I am located in California. I was Immediately connected to a salesman named John and he was informative, polite, and professional. We negotiated a little bit over the phone and agreed on a price rather quickly. For those of you who buy vehicles regularly like myself, you understand many red flags can arise when you try to negotiate a price over the phone because at many dishonest dealerships, you get a bait and switch with a whole different price when you arrive. I cannot say enough that this was the complete opposite of that. Upon agreeing on a price, I received a text message and an email with a confirmation of the price. (This was completed in less than 10 minutes from beginning phone call to end.) John and his team agreed to meet this morning and remove the listing so my 4 hour drive would not be for nothing. I arrived to Findlay Mazda at 9:11, we walked out the doors, keys and hand At 10:35. That includes a test drive, my rather thorough inspection of the vehicle, completing the required documents, and completing the finance process. I am a businessman and can acknowledge that the point is to make a sale because at the end of the day, every business on this planet is in operation for profitability. My experience at Findlay Mazda was unique, it appeared as the sale didn't matter in comparison to what I desired as a customer. This team clearly has a great leader whom is customer centric. John Williams, I thank you for your genuine, kind, and honest interaction, a salesman who puts superb customer service above all else. Ellen Gharaspet I thank you for your genuine, kind, and honest interaction while getting us through finance very quickly, she makes the undesirable part of buying vehicle, very painless and efficient. I know that I will have vehicle needs again, and I can emphatically say I will be back when that time comes regardless of my 4 hour drive. Sadly, many dealerships in the industry have forgotten about customer service, Findlay Mazda is NOT them. They are in a class of their own. Thank you Findlay Mazda team! read more

On 4/27/2024, I became a first time car owner to this Beautiful Mazda CX-5 SUV! I want to take the time to thank Davalyn, Mark, Brandon, and the rest of the Findlay Mazda family for making this a lifetime experience I will never forget and for helping me out whether it was emotional or educational support to help get me into my dream vehicle. If you are looking for your first ever car, just like how I was, please look no further, and stop by at Findlay Mazda, because you will feel immediately welcomed, stress-free, and they may just be a staff in other people's eyes, but in mine, they were family. Thank you again for everything to this wonderful team for giving me the honor to walk out a happy customer! Everyone meet Blueberry read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada

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Where do I start! I want to first start out by saying, that the sales consultant John Williams was great. Other than him, I can't say anything good about our experience. My wife and I went here to purchase a used Chevy Cruze, they had on their lot. As we were waiting to get our purchase going, which we were waiting quite a while, the Finance Director Evon, came out to talk to us. I specifically told him, that I know how to work on cars, and that we would not be purchasiing an extended warranty. We were finally called into Evons office, to do the paperwork, for the purchase. The first thing he showed us was different protection plans, on an iPad, and he said choose which one you would like. We stated again, that we dont need an extended warranty. After we said that, here came the attitude, from Evon. My wife also stated that we are not going to spend that kind of money, on a $12,000 car. We were actually going to walk out, when he started with the attitude, but we just finished the transaction. Sorry this review is so long, but I just want to add a few more things, and get very specific. I asked for list of everything that was replaced by the dealership, and I decided to check those items, when I brought the car home. It stated that they changed the spark plugs, the cabin air filter, and the battery. The spark plugs where completely sooted up. The Cabin air filter was disgusting, and the battery was bad. I actually had the battery tested multiple times for confirmation. I will attach some photos of the Spark plugs and Cabin Filter. After the purchse, I was still getting emails about purchasing an extended warranty. NO MEANS NO!! One last thing I forgot to add, is that the car also had a bad, partially stuck open thermostat, that actually never let the engine reach operating temperature. read more

We were able to purchase our car at the price we had hoped for thanks to Bianca. Negotiating the price is never easy when buying a car, but this time, thanks to Bianca, we were able to agree on a fair price with smiles and choose a car with great options. It's been over a month since we bought the car, and we're really satisfied with it. read more

I have purchased or leased 22 vehicles in my lifetime and therefore dealt with many dealerships, but none have come close to my first experience at Findlay Mazda! The staff are courteous and professional. The showroom is very clean and zen-like. I've been to dealerships that were so chaotic that I never went back to them! The service at Findlay Mazda was so incredible that I'll have no angst when it's time for my next service. As a matter of fact, I'm looking forward to it!! read more

I've owned 3 Mazda's now and highly recommend Findlay Mazda! Great sales and great maintenance department. Everyone has been very nice and professional! Great lounge area too:) read more

Dillon, James, Yvon, you guys are the best in town! I can't begin to thank these three for making my car buying process so easy & stress free. Dillon is my sales associate who is very knowledgeable, and was able to give us all the information needed regarding my CX5. He truly went above and beyond, to make sure I had the best experience purchasing my vehicle. I've been car shopping the past 3 months and I don't know why I never called them first. Other dealerships were doing so many back and fourths, and constantly wanted me to come in just to see the pricing of the vehicles, and etc. at this point I had already given up on buying a car because it was so draining and exhausting. However, my dad reached out to Findlay Mazda- and I wish we would've done this sooner! These gentlemen are all so kind, and great at their jobs. James is one of the managers, who was able to work with us navigating price point wise. Finally Yvon, is one of the financial advisors who was so great! I can't say better things about Findlay mazda. I love my car, and am so thankful for the gentlemen for making this such a breeze!!! read more

Findlay Mazda - My brand new CX5 Touring! - Car Dealers Near Me - Henderson, Nevada

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We did our deal with Nick Greika. I've bought a lot of cars in my lifetime. This was one of the nicest most easy and pleasurable experiences of buying a car I've ever had. If you want a Mazda, this is the place and this is your salesman! read more

Super easy process of buying a car! From exploring possibility of buying a new car, to agreeing on trade-in value to financing to buying all under 2 hours. And I got a deal that I wanted. I just wish all the dealers were this efficient! read more

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Findlay Mazda was great and Garth is AMAZING! He listened to what I wanted, what I could afford and got me an unbelievable deal! He was knowledgeable, friendly and I felt no pressure to buy. I will go back to him for my next car and I highly recommend him (and Findlay) to anyone in the market. Oh and they actually have cars in stock! read more

Findlay Mazda - My new CX5!! - Car Dealers Near Me - Henderson, Nevada

We worked with Josh N. to purchase a new vehicle from Findlay Mazda and the experience was unrivaled. There was no pressure and Josh was able to get the price negotiated to exactly what we wanted and then some. Once we had agreed on the price going through the finance department was equally unpainful and we were in and out of the dealership within two hours! In the future I will definitely be considering Josh and Findlay Mazda first!! read more

The claim RELIABLE SERVICE, WORLD-CLASS HOSPITALITY No courtesy car, no shuttle, no Lyft services. The sales team makes the first sale the Servive team make the second sale when purchasing cars. read more

My experience buying a Mazda was absolutely the BEST car purchase experience I've ever had. Garth Wall and his team took such good care of me making me feel extremely comfortable with no pressure. I've felt very pressured buying cars at other places before, but this was nothing like that. It was a smooth and easy experience that didn't take nearly as long as I thought it would. Everyone was so nice and thoughtful. Driving the Mazda 3 is so much smoother and more comfortable than my last 2 Corollas! Best car I've ever had. I love my cool new shiny car and all it's gadgets!!! read more

I bought a Kia Forte GT used with 23,000 miles,I had it 2 weeks and the door handle came off,they said it happened when I had it,they wanted to charge me 500$,8 months later the door panel falls off,I take it to Kia service department and they tell me the car had been broken into,screws were missing on the inside of the door,I trade my 2005 Monte Carlo in for the Kia,months later I get a letter from Ewing Bros saying I'm still registered to the car,and they want me to pay 400.00, for a car I turned over to Findlay Mazda,a year ago.I turned in the plates to the DMV a year ago. read more

I had a wonderful experience buying my first car, Garth had amazing customer service & great sense of humor... it made buying my first car even more of an exciting experience. I would definitely recommend Findlay Mazda to family & friends!! read more

Love how Garth and Brandon took really good care of me and they knew what I wanted from the car to my financing. If you ever go to Findlay Mazda ask for Garth for sales and Brandon on financing. They will take good care of you!! read more

Findlay Mazda - Myself with my new 2020 Jeep Compass Latitude - Car Dealers Near Me - Henderson, Nevada

I had my car serviced here for a driving belt. They didn't have the parts so I had to leave my car for a week. After a week, I returned to my car and once I sat down I saw my screen was cracked. I understand that 2017 mazda screens are old, but I dropped this off in pristine condition, I even have a photo of my dashboard the night before showing my screen was fine. I always keep my car in the garage away from the heat & I don't touch my screen. And this happens to me? When I raised my concern the same minute, the manager said to my face that "that doesn't happen overnight" yes I agree, it really doesn't lol. So are you implying that I'm lying? Hey, I know you're tired of your life but that's not how you talk and accuse a person. They filed a claim on my behalf but of course denied it, even after it is a FACT with PROOF that this happened while my car was in the dealership. They would disregard you and throw you out because they see I'm just a girl & they think I'm clueless. I grew up in a family of mechanics and I also work in the service industry so I know when I'm being taken advantage of and disregarded. Please, if you are sick and tired of your job, just find another job. And is it really that hard to be accountable for whay happened inside the dealership? I never really get my car fixed in dealerships since I know a lot of mechanics, but the driving belt fix required some specific calculations so I had to work with them but never again. I would go to a different Mazda branch. And also I would never leave my car longer than a day anymore. Such a bad experience. read more

Findlay Mazda - Screen cracked "that didn't happen overnight." - Car Dealers Near Me - Henderson, Nevada

Findlay Mazda is a Mazda Dealership located in Henderson/Las Vegas NV. Findlay Mazda in Henderson is one of the best car dealerships that I've been to so far. My partner and I were looking into used SUV, 3 row vehicles. We decided to stop by to take a look at the certified pre-owned Mazda CX-9. The team was quite helpful and let us take a look at one of their offerings. We didn't feel pressured into purchasing a vehicle, but did show us the monthly payment for a used certified pre-owned Mazda CX-9. We weren't provided a deal at all, but it was a pleasant experience though. Ultimately, we didn't purchase the vehicle, but I'd highly recommend this dealership if you're in the market, looking for a Mazda. read more

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We are on our 2nd Mazda from Findlay. Every aspect of our experience has been top of the line. From sales to finance, to service and follow up. Garth is a pleasure to work with as is everyone here. And the Car, CX-90 PHEV is a sheer joy!!! read more

Wow! Just have to share what a wonderful experience we had today! Garth we are so glad to have met you from the neighborhood (Inspirada)! From start to finish it was wonderful! We test drove a couple and finally decided what we loved! You were patient and real with us from the beginning. Brandon in Finance was excellent as well. Can't recommend Findlay Mazda enough! Go see Garth! We are so thankful! We love our new baby! read more

Findlay Mazda - Thanks to Garth and our new CX -90 Turbo - Car Dealers Near Me - Henderson, Nevada

After a month long search, I finally found my new/used Mazda 2020 CX5 at Findlay Mazda. My sales Rep Darrell was a pleasure to work with. He is not pushy, just good ole professional! Thank you Darrell for everything. I am extremely happy with my purchased! Everyone seems to love the Soul Red. I also purchased an extended warranty , which I fought buying at first because it was not in my budget. Now, I have the piece of mind every customer should have when purchasing a used vehicle. Thank you Brandon for laying out an offer I could not refuse. I walked away confident , I did the right thing. Thank you again Findlay Mazda for taking care of my transportation needs. I highly recommend, with kind regards!!! read more

Findlay Mazda - Car Dealers Near Me - Henderson, Nevada