This is by far the best car service provider. I was referred to Monique Cochran and she made the whole process smooth and efficient. She provided a loaner car and prepared me ahead on what I would need. read more

I've been a customer of the Audi Henderson service department for the past six years, and Monique has consistently been an amazing service advisor. She is knowledgeable, helpful, and always takes the time to make sure I understand what my Q5 needs and that it's in the best condition possible. I truly appreciate her professionalism, communication, and the level of care she provides every time I bring my vehicle in for service. Having an advisor I know I can trust makes such a difference, and Monique is a big reason I've continued bringing my Q5 to Audi Henderson over the years. I highly recommend her! read more

This Audi Dealership is one-in-a-million when it comes to the total package. We can count on our Service Advisor Miles Frank to provide information that is important, beneficial, and timely. When it is time for maintenance, we can call Miles or email, and he is responding within 24 hours. If you need a quote, he's completing the task and reports back to you. No pressure. Miles is able to pull up past information about your Audi and dig deeper into warranties or opportunities to plan for your next service and recommendations. Again, no pressure to commit now. However, ready when you are- and coordinating attention where it matters. Your Audi will thank you when you choose Miles to assist with all your Audi needs! read more

Audi Henderson - The lounge is ready when you are! 9.10.26 - Car Dealers Near Me - Henderson, Nevada

I'm always so happy with the service I receive at the Audi Service Center! I've been a loyal customer of Audi Henderson for over 12 years. Everyone is professional, friendly, and genuinely makes me feel taken care of. A special thank you to Monique Crochan, who is always amazing. She's attentive, very knowledgeable, and goes above and beyond to make sure everything is handled smoothly. I truly appreciate her excellent customer service and always feel confident bringing my Audi here. I highly recommend this dealership and service department and will continue coming back. Thank you, Monique and your entire team, for always taking such great care of me and my Audi! read more

Miles is the absolute best service advisor you can work with. He's helped us on multiple occasions when our car has needed service. He's communicative, keeps us informed, and expertly deals with the warranty company (since we purchased an extended warranty). I always request to work with him specifically because he goes above and beyond. read more

Had to get my tire changed recently and was serviced by Monique. It's always a pleasure dealing with her when getting my car serviced, she is professional, very friendly, accommodating and fun to interact with. I always schedule with Monique as I know I'll receive top notch service. Keep up the great work! read more

Got our Audi A5 maintenance performed last week by Audi Henderson. Very professional and courteous people and very efficient. The service was done in few hours . They even sent me a video report of the car condition! read more

Monique is the best service advisor. Since 2019, her positive attitude and professional expertise provide outstanding care for my Audi. This is one maintenance appointment I will never skip. If you're looking guidance and solutions for your Audi, don't hesitate to ask for Monique. read more

My service advisor Geoff Conlin always takes great care of me. He previously was my service advisor at Infiniti many years ago. For years I have valued his professionalism and care. read more

My husband and I had no intentions of buying an Audi when we went car shopping. I test drove the 2 cars we researched at CARMAX. While we walked the lot I really liked the look of the Q3. So I asked to test drive that one as well. While I was test driving the another car, the Audi was sold. So my husband decided to find one to test drive at Audi & as he was researching he noticed that the prices and miles were considerably better than the one I was looking at in CarMax. So we decided to check out & at the very least we'd come back & get 1 of the 2 we test drove. When we arrived we were greeted by Mark. We were very specific about what we wanted and made it clear that we not only wanted to stay in budget but we needed him to take the lease off my hands because it expired in 60 days. He said "I can get it done, follow me!" We did & I got a beautiful Q3. Izzy in finance was awesome & since my husband & I were in a time crunch, Isaiah met with me the next day to discuss benefits & features. After everything was said and done I received an email setting me up for 1st 10,000 mile service appt next year. Well done Audi team. read more

I had an excellent experience working with Joe Sirna when purchasing my Elantra N. He was friendly, knowledgeable, honest, and never pushy. Joe answered all of my questions and made the entire process easy and enjoyable. He truly took the hassle and headaches out of buying a car, and he is an outstanding person to work with. I'm thrilled with my vehicle and highly recommend Joe to anyone looking for a new car. read more

Audi Henderson - Car Dealers Near Me - Henderson, Nevada

Wowzer....Cedric Daniel's!!! Absolutely amazing human but what a wonderful service advisor!!! So kind, welcoming and professional!!! Service was slammed busy and unfortunately my go to advisor Miles was unavailable but Cedric stepped in and took me regardless how busy or overwhelmed!!! Great service! Awesome pricing and absolutely fantastic customer service!!! Highly recommended!! read more

Everything was pleasant from the moment I stepped inside. I usually stay away from dealerships but this gave me a different perspective. My sales agent Jae was amazing at every turn. Never felt pressured and was able to make a clear decision about my purchase. He has a very calming approach which made the experience on another level. Really took the time to see exactly what I wanted. Jae was a A+. Shelly the title manager was so patient with me and explained everything to the tiniest detail. She was so pleasant to work with and so great at her job. She made my experience top notch. Shelly was a A+. Isaiah the technology technologist was amazing too! He was so patient with me explaining all the different components of the vehicle. Setting everything up for me. He took me from 2008 to 2022! To top it off when I came out they had a Big Red Bow on the Q5! This team was amazing and wish I could give them 10 Stars! Huge purchase for me and was so enjoyable at every turn! Wonderful experience and definitely will recommend! read more

Audi Henderson - Audi Q5 - Car Dealers Near Me - Henderson, Nevada

Service was excellent! Geoffrey Conlin was our service advisor and kept in communication consistently. We really appreciate his service.

Was in for tires at Audi Henderson Service recently. Monique is always very helpful and a pleasure to work with there. Thank you!

I had an issue with my Audi A5 shaking/vibrating after getting wheels replaced. Brought it into Audi Service to get the car diagnosed. It was discovered that Discount Tire, where I purchased the wheels did not use hub rings. Audi Service advisor recommended alignment after hub rings were installed. I brought the car back to Dicount Tire so they can finish the work and returned to the Audi Service center. I had to use the loaner vehicles on two seperate occassions but my service advisor, Nick Manning, made it a breeze and the fact that there were loaner cars available was great! read more

This review is for service only. We bought our cars at Audi Henderson and have had service done at both Audi locations since then and we have decided that Audi Henderson offers the better service of the 2 locations even though we've moved across town, we think they are worth the 45 minute drive from our house. My Q5 was acting crazy so we made an appointment and took her there on A Thursday morning at 7:30. They got me right into a loaner vehicle and sent on my way. They didn't tell me the loaner was a hybrid and they also didn't charge it, but it was full of gas. They also did not include the charging adapter which apparently you need. Mind you I know nothing about electric vehicles-this would have been a good opportunity to learn about it and see if I liked it for when we are ready for a new car. We waited all day to hear something but we never got a call about a diagnosis. We had plans to go out of town for the weekend the next day and luckily we found out we could not take the loaner out of state. That would have been awkward had we taken it. I called on Friday and finally got through to our adviser when he told me their internet was down so they didn't have a diagnosis yet. And I could expect to hear from them on Monday. Dad to say we had to chase down answers the service department was so non communicative! I was so disappointed, this is not the service we expect from them. Finally got a call that my car would be ready yesterday or today. It was today and I'm so happy to have my car back! She's fixed and washed so all in all things worked out. But I would have liked updates letting me know they were running behind, etc. We will continue to use this location for servicing our vehicles, hoping this was just a weird week. Plus I got to drive their car for 9 days. read more

I've been working with Monique at Audi Henderson for many years, and I continue to return to her every time my vehicle needs service. She is consistently professional, knowledgeable, responsive, and genuinely committed to taking care of her customers. Monique always keeps me informed, explains everything clearly, and makes the entire service experience easy and stress-free. Her consistency and attention to detail are the reason I continue to request her every time I bring my Audi in. If you're looking for a Service Advisor you can trust, I highly recommend Monique. She is truly exceptional! read more

I've been a customer of Audi Henderson for over 20 years, and I keep coming back because of Joe Sirna. I've bought 6 vehicles from him, and every experience has been excellent. Joe is honest, knowledgeable, and easy to work with. He makes the process smooth and stress-free, and he's always helpful even after the sale. If you're looking for great service and someone you can trust, I highly recommend! read more

We just purchased our 2026 Audi Q7 from the Audi dealership in Henderson, NV, and we couldn't be more grateful for the experience Jalen provided. We're not people who enjoy the car-buying process, but Jalen truly made it as smooth and efficient as possible. There was minimal haggling, no pressure, and it always felt like he had our best interest at heart. He was incredibly responsive, patient, and willing to work with us over the course of several months until we were ready. His genuine personality and professionalism stood out from the very beginning. Jalen made everything happen for us, and because of him, this was by far the easiest auto purchase we've ever made. We absolutely recommend Jalen to anyone looking for a trustworthy and down-to-earth salesman. He's the kind of person you actually enjoy working with, and we're grateful for all his help. Even got the bow and all lol read more

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My wife and I have both done business here. Love the way they take care of us. The treatment you get is what you'd expect from a top notch luxury brand. Love this location too. Very clean and great staff. Elias takes care of us when we're ready for a purchase. I have to give a shout out to Andrea. She's the tech on site and is there whenever I need to trouble shoot or figure something out. read more

What a great experience in getting our first Audi! From our initial greeting to the final walk around on the car was nothing short of outstanding. We worked with Ben Ward and and sales manager Sal who were exceptional! Very knowledgeable on key features on the Q8 we were looking at and patient with all of our questions. Miles Frank in service answered our questions with confidence and look forward to working with him as our advisor in the future. Top notch service and professionalism at this dealership all around. Thank you to the team and we couldn't be happier with our purchase! read more

Audi Henderson - Car Dealers Near Me - Henderson, Nevada

Purchased a CPO Audi here. Experience was excellent. From the sales transaction forward, I've had the car about a year now. Service department is excellent. Communication fantastic. Loaner cars always newer and nice. I deal with Monique and she's awesome. Very honest and lots of integrity. Lot of times in stores the sale goes good and the service sucks. That is definitely not the case in this store! read more

Back to the scene of the proverbial crime... after purchasing the car on Saturday Monday and Tuesday afternoon. We noticed a lot of dashboard errors popping up so Jeff the sales manager got set up with a Wednesday morning drop off to get us all updated. Even though my appointment was with Nick. I got there early and dropped the car off with Cedric, who was extremely helpful. They gave us a loaner for the day and the original message from Nick was that the car may not be ready till the next day. The car got done same day in the afternoon, but unfortunately, one of us had taken the car to a previously scheduled appointment. Nick just told us to bring it back in the morning by a certain time which we did. I showed up again the next morning and Cedric, who was the same gentleman that helped me the first day was there to get me checked out and go over everything with me. Want to thank Jeff, Nick, and Cedric for all of their help rectifying this brand new car issue in a timely manner.. read more

Ben Ward delivered a great sales experience from start to finish that was smooth & pressure free. He helped me turn in my lease and get into a 2026 Q3. I'm also excited to continue to work with Miles Frank in service, who always takes care of my vehicle concerns with professional and ease. read more

I can't say enough great things about Geoff Conlin at Audi of Henderson. From the very first visit, Geoff has taken exceptional care of me and my vehicle. He is incredibly trustworthy, knowledgeable, and always takes the time to explain what's actually needed versus what isn't. What really sets him apart is that he genuinely looks out for his customers -- he's even saved us money by finding better solutions instead of pushing unnecessary services. That kind of honesty is rare and truly appreciated. If you're looking for a service advisor who is reliable, transparent, and truly has your best interest at heart, ask for Geoff. You'll be in excellent hands. read more

Extremely satisfied again with the service from Joe Sirna. He is always out go to salesman and would refer him to anyone looking for an Audi

Nicholas from Audi's Service is knowledgeable on a level that is unbelievably impressive. He handled every question I had, found answers faster than Google, and kept me calm when the smog guy was rude - the complete opposite of how Nicholas on the Service Team was. Nicholas is considerate, creative, and honestly a natural leader. Audi should give him the biggest raise ever because he's the reason I'm staying with them forever. Five stars, no hesitation!! Nicholas on the Service Team's the absolute best!! read more

I recently had my car serviced at Audi Henderson, and wanted to give a special shout-out to ERNETT. He is the one who greets you at the service entrance, always with a huge smile and kind words. When I picked up my vehicle, I noticed a few (what looked like) scratches in door- I said something to my advisor; and Ernett grabbed a rag and some cleaner and in 2 minutes cleaned and buffed them out- smiling the whole time! What an example of excellent customer service. Thank you Ernett, for sharing your smile and adding top-notch service to my day! read more

We flew in from out of state to purchase a CPO vehicle that was listed with a clean Carfax. When we arrived, Krystal kindly picked us up from the airport and helped us get set up for a test drive, she was great to work with. After the test drive, we noticed the hood didn't appear to be fully latched and asked about it. We were told it was likely just a design difference and not a safety concern. Based on that reassurance and the CPO status, we moved forward with the purchase. After driving the car back to our home state, we took it to a local Audi dealership for inspection. They discovered the vehicle had actually been in a major front-end accident, with multiple broken brackets and a long list of issues. Given the standards required for a Certified Pre-Owned vehicle, this car should never have qualified. The dealership ultimately arranged to pick the car up from our state and return it to Nevada, but the entire experience was extremely disappointing and a significant waste of time and effort. We felt we were deceived and there is no worse feeling when buying a car... read more

This dealership has major communication issues and ensure anything they promise or agree to in writing. I made that mistake and will never lease or purchase from this dealership again. read more

Terrible experience. 1st and last time Not buying cars anymore there Adding all kind of warranties , one of then is window tint , though the due bill is more expensive than doing it without due bill , they only tinted the front 2 windows read more

My 2018 Audi Q5 is the best car I've ever owned! Miles Frank is always professional and efficient whenever I bring my car in for servicing and gets me in right away if a light goes off and needs a quick repair. When it's time to buy a new car I will buy an Audi mainly because or how well I'm treated by Miles and their service department. read more

To put it nicely... Nick Manning was very helpful throughout the repair process over the phone, respectful and responsive. However, when we came in for our4 PM appointment today 7/28/2026 to pay and pick up our vehicle, he seemed distant and frustrated, and made no effort to engage. The receptionist assisting us was kind and professional, but the overall in-person experience felt uncomfortable, with little acknowledgment or conversation while we waited. He even appeared to be frustrated at the receptionist in the front desk when she couldn't override something in the computer. I appreciate the help Nick provided earlier, which is why I'm leaving two stars, but I hope the in-person customer experience can improve for future customers. The overall experience with Nick was uncomfortable. He made us feel unwelcome and as if we were taking away from his time. When my wife and I got home, I told her "You know, I really did not like Nick, he was polite over the phone but in person he was rude and did not acknowledge us at all" other than what was required. She agreed with me and said she felt the same way. It seemed as if he wanted to get us done and over with as soon as possible. While we were in line waiting for the receptionist to finish with the customers before us, Nick turned towards the TV, giving his back to us, he murmured something as the weather was showing on the television displaying the temperature over 100 degrees for the rest of the week and my wife agreed and said "yeah, hot all week" and he did not turn towards her, did not acknowledge her, nothing! It was as clear as day he was avoiding us. No conversation whatsoever, awkward as fuck! If there is a manager from this store reading this comment, check the camera footage of the date and time I provided to see I'm not making shit up. You will see how he did not engage with us at all, even after we tried and how he even gave his back to us. So fuck 'n uncomfortable! It doesn't take shit to be humble, especially to a paying customer because Nick, you aren't doing us a favor, this is your job. Im not asking for special treatment, just to be treated with respect and like an actual customer. I hope you all get better customer service than we did, in person I mean because over the phone he was wonderful. I still don't fuck with you Nick. read more

We absolutely love our service provider, Miles! He consistently goes the extra mile to ensure a smooth and enjoyable service experience. His professionalism and excellent communication skills elevate every interaction. Having partnered with Audi Henderson for over 10 years has been a true pleasure, thanks to dedicated employees like Miles. They truly hire the best! read more

Staff really knows their cars. Friendly and easy to deal with. I'll buy my next Audi from Henderson. They did the deal very fast and close all of our wishes. read more

If you are lucky, you will buy or lease an Audi with Joe Sirna at Audi Henderson NV. He is the consummate salesman and will make your experience seamless. He is the best! read more

I just recently purchased a used 2017 Hyundai from this dealership. I'm so disappointed in this and the service. I'm 70 years old and think I was taken advantage of. I was sent a video of the vehicle which made my curious about the car. I went in 2 days later and was shown it in person. I like the body style and was given a chance to drive it. It drove well in the small foot print that was given. I was really thinking that this might be the car for me. I did have my son with me. I just had hip surgery and it felt good to get in and out of this car. So I went in and decided to get it. The salesperson said lets do this and I will have it detailed and gassed up. Now it was time to get this purchase going. It happened so fast I really could't believe it. Usually the process takes longer but maybe it is different these days. Well after everything went down. I was given the CarFax one day or 2 after the purchase and surprise. I found that the car had an engine replacement and other services. It would have been nice to be given this info before to at least given me the option of purchasing this vehicle. I'm not questioning any Audi vehicles but they should definitely should be more more knowledgeable of the other models and their past before selling them to the public. I could have went on Boulder Highway and got a vehicle than here. So disappointing considering this is my last vehicle that I plan on buying in my lifetime. read more

I've been a satisfied Audi Henderson customer since 2014 and Monique Cochran is my Service Writer. She consistently delivers quality customer care and personalized service every time! Monique is extremely professional, well prepared, and anticipates my needs. She is well versed with everything Audi which includes my Audi Care. Also, I highly value the video and superior expertise of the technicians. read more

My experience working with Joe Sirna and Monique Cochran was made easy by these two experienced employees during my recent car purchase. Thank you Joe and Monique for all your help. These are two 5 star Audi employees. read more