I used to bring my Toyota's here for service but I had not made a purchase from this dealership until this past Labor Day. I had the pleasure of working with Toby to locate and purchase the Tacoma I've always wanted. He helped secure just the right one for my needs, he was patient and informative throughout the process, and made sure I understood everything and got exactly what I needed. A smooth process from start to finish, Toby is a top notch salesman, friendly and I'm very happy I was able to work with him. Findlay Toyota is very streamlined with everything in one spot, a truly comfortable car buying experience and I wish I would've bought a vehicle here sooner. If you're looking for a Toyota or need good service by professionals in a great location, I highly recommend stopping by and be sure to ask for Toby! read more

I waited almost 2 months for my 2026 Toyota RAV4 Hybrid, and what should have been an exciting experience turned into one where I genuinely felt lied to and scammed. We worked with Kody Manalo and were very clear about what we wanted: a white AWD RAV4 Hybrid with no unnecessary extras. We agreed on a price, received it in writing, paid a $500 deposit, and were given a VIN for the vehicle we were waiting for. On August 26, Kody told us our car had arrived. When we came in the next morning, we immediately noticed extras we had specifically said we didn't want. I checked the VIN and discovered THIS WAS NOT THE CAR WE HAD BEEN GIVEN THE VIN FOR. It was a different vehicle with a higher price. We immediately questioned Kody about it. He told us not to worry and that our agreed price would stay the same. Based on that assurance, I signed paperwork reflecting the original price. About 30 minutes later, he came back and told us the price was changing because this was a different vehicle -- almost $3,000 more. I asked what happened to the RAV4 we had waited two months for, and I never received a clear explanation beyond an "internal miscommunication." We asked for a manager. Remi Chun (Remington) came to our table. We specifically asked if he was a manager, and he confirmed that he was. He acknowledged that this was their internal mistake but said they would not honor our original price. I later discovered that Findlay Toyota's own website lists Remi Chun as a "Sales Associate," not a Sales Manager. The whole experience honestly felt like a well-organized scam. People told us things directly to our faces, only to change the story shortly afterward. We were basically given two options: pay almost $3,000 more for a different vehicle with extras we never wanted, or start over and wait potentially another two months. Unfortunately, my previous car had broken down and I had already been paying for a rental for about a month. After almost 4 hours of arguing and feeling completely misled, I finally gave up and signed. I love my RAV4, but there was zero excitement left when I bought it. I just wanted to get out of that dealership. Please be aware of this SCAM inside the dealership!!!!! read more

They manipulated the numbers without my knowledge. Added about $4000 to sticker, after telling me it would be under sticker. Sticker was not in window, was under back floor mats. The full KBB price was not given as promised, they just added $4000 to trade in and added it to the sticker I never saw. Again, without my knowledge. Now there's a problem with the financing numbers, well yeah!! They have failed to call Bach for pre scheduled calls twice. Are not calling me back when I leave messages. I've bought cards there before, probably 15 Toyotas in my lifetime. I even contacted the General Manager. No response. I have to say that their service dept is amazing!!! The sales and finance departing need lessons from Service!! Very very disappointed!!! read more

What a fantastic dealership! Shoutout to Mr. Les what a wonderful person couldn't have made the process of buying a car such a breeze. Les is such a gem "father" vibes watching out for us girls car shopping. My daughter is beyond happy with her car. & to everyone else we crossed paths with nothing but good vibes down to the Manager Rafael what a vibe he was another good soul. Thanks everyone! Blessings I'll be back for a Rav 4 (my dream car lol) -Gracie. read more

Its been 13 years since I bought my last car. It was definitely time for me to upgrade to a new car and plus a Hybrid too! Shout out to Charles Thrash and Sales person - Jorge Martinez for making this a fun and smooth transition for me. Shout out to also getting my car tinted for me as well, I appreciate it. Will recommend all my family and friends to buy Toyota! Reliable, dependable and best quality of cars. I got my 2025 Toyota Camry Hybrid LE! Best decision I made so far.! read more

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Went in for regular maintenance. Told it would be around 3 hours.. They set up Uber for me, roundtrip. I have Costco and they have a discount program with this dealership. Findlay accepted the discount. Car work was finished within 2 hours. The facility is clean and it's the largest service shop in all of Nevada. They are very efficient. I bought my car there. read more

T-O-Y-O-T-A!! What's more F-U-N! Our T-O-Y!! Yay!! It's not time to get a new ride, it's time to service the old ride. The key to keeping the vehicle happy is proper maintenance and care. Make sure and keep it in proper working order. Especially with the car care program that Toyota offers. When you show up, make sure and have an appointment. These days we always, always, always need an appointment . Or you will wait and wait some more. You pull up to the service bay and the employee will check you in and give you an estimate when the service is complete. All the employees here are truly amazing and seemed dedicated to helping us the customer. What brilliant jobs they perform ! Now that they have the Toyota Rav, we play the waiting game. The lobby is filled with coffee and hot chocolate if you want, help yourself. It's a self contained service machine. It's decent too for a machine. They have places to sit and sip your beverage either in front of a screen or a table. You could walk around outside and see what's happening with a new car or truck. As you walk around there is individuals that will come out of nowhere and they are trying to make sure you are happy and perhaps want to take something new home. While out and about on the property we had to shatter the sales team pitch, but were enlightened and parted with a happy "no!" If you need tacos, they are out front too on a food truck. The tacos look fun, but the vehicle is all done so it's time to go . Thank you to the team here for making us feel special. The service and maintenance team is amazing too. Thank you to all! read more

Findlay Toyota - For the L-O-V-E of a T-O-Y-O-T-A! - Auto Repair Near Me - Henderson, Nevada

Moses Buraleh from sales was a pleasure to work with. Hardworking, honest, and respectful. Wil be referring friends to him for future car purchases! Thanks Findlay read more

Worst experience I've ever had at Findlay Toyota. After buying 3 cars there and a fourth for my son, who did a diagnostic service on his car, I tried to pay for his work and the writer Jamie was too busy call Joel, who already left a message, to get the bill ready for payment. Jamie refused to allow me to pay the bill and refused to call the technician to "button up the car" because he was t"too busy" well they don't want my money or business than I can always to to another dealer for both! read more

I had such a great experience working with Josh and Aaron! From the very beginning, they were both incredibly helpful, patient, and understanding. They truly went above and beyond to make sure I was taken care of and that I felt comfortable and confident throughout the entire process. Josh was amazing. He was never pushy, always listened to my concerns, and genuinely wanted to make sure I was happy. Aaron was just as wonderful on the finance side. He took the time to explain everything clearly, answer all of my questions, and worked hard to make the process as smooth as possible. What really stood out to me was how much they cared about my experience. They didn't just treat me like another customer, they actually listened and did everything they could to help. Their patience, kindness, and willingness to go the extra mile really meant a lot to me. Thanks to Josh and Aaron, I walked away with a brand-new Toyota Camry that I absolutely love! I'm so grateful for everything they did to make sure I left happy and confident with my decision. If you're looking for a dealership experience with people who genuinely care about their customers, I highly recommend asking for Josh and Aaron. They were absolutely amazing and made the entire experience so much easier. Thank you both for everything! read more

I just had another fantastic experience at Findlay Toyota Service Department. This is definitely the best Service Department in the State of Nevada and the whole west coast. My 2016 with almost 300,000 miles has had all the work donut findlay and the last service was an unexpected cost,, Ethan and Chelsea gave me an incredible price. Thank You so much I highly recommend everyone too you. Thank You William Michael Turpin read more

Sales man tried to use the whole we are both Hispanic and I'm going to hook you up when in reality he was charging us more and lying. Ended up buying my sequoia from Henderson Toyota. read more

Service Department does a very good job they provide uber and wow car wash vouchers complimentary water and a comfortable lounge

We purchased a 2016 Buick Regal from Findlay Toyota for our 16-year-old son, believing we were buying him a safe, reliable first car. Unfortunately, the experience after the sale was incredibly disappointing. Within days of purchasing the vehicle, we began discovering significant mechanical issues. One of the first was a leaking strut that we later learned the dealership was aware of prior to the sale but had not disclosed to us. What followed was a series of additional repairs and mechanical problems, including serious transmission concerns. We understand that we purchased a used vehicle "as-is," but there is a difference between the normal risk associated with buying a used car and selling a vehicle with known problems without disclosing them. Our biggest concern was always that this was a car being purchased for our teenage son, and we trusted a well-known dealership to sell us something that was reasonably safe and roadworthy. When we approached Findlay Toyota for help, we were extremely disappointed with the response and the lack of willingness to stand behind the vehicle. Ultimately, we had to take the car elsewhere and spend additional money addressing numerous repairs before we felt comfortable allowing our son to drive it. Thankfully, another repair shop stepped up, treated us fairly, and finally got the vehicle to the point where our son can safely drive it. But we should never have been put in this position so soon after purchasing a vehicle from a major dealership. I rarely leave negative reviews, but I believe other parents and used-car buyers should know about our experience. An "as-is" sale may limit a dealership's legal responsibility, but it does not eliminate the expectation of honesty, transparency, and basic concern for customer safety. Based on our experience, I would not purchase another used vehicle from Findlay Toyota and would strongly encourage anyone considering one to have it independently inspected before signing anything. read more

I wish I would give this location ZERO stars. I went to this dealership on Thursday, Sept. 17th. 2026 at 2:30p my fiancé and I were there for 2 hours between 2:30p-4:30p to sell my vehicle which I did. Please be aware of the behavior of our sales representative we conducted business with at this location. After we left, my fiancé received multiple shirtless messages from our sales representative and kept asking her about an open relationship. This is very unprofessional behavior this dealership conducts. I would never go back to this location because I felt disrespected and also my fiancé being disrespected also! Has anyone gone through this experience before? Because my fiancé and I do not want anyone to go through the same experience?? read more

I am 100% pleased with the Findlay Henderson NV dealership! I live in Eastern Washington and was contacted via their Internet Sales team member, Andrew (Drew) Gonzalez. I explained what I was EXACTLY looking for and he immediately located the vehicle for me. The sales negotiation process was fair and friendly. Since I was purchasing this vehicle sight unseen, Drew sent me many videos of my car and included all the answers to my questions. When it came time to ship my new car to Eastern Washington, I chose to receive it earlier, and flew down instead. Gay (another AMAZING sales services team member) and Drew were welcoming to me at the airport and when I arrived at the dealership. Customer service is alive and well at Henderson Toyota. Even though I live 1000 miles away, they have a customer for life! I highly recommend! read more

Findlay Toyota - Auto Repair Near Me - Henderson, Nevada

We just want to say thank you so much to our sales rep Hilario for helping my brother and his family get into a bigger car! We really appreciate everything that Hilario did to help! If you're looking for a new or pre owned vehicle I HIGHLY recommend asking for Hilario! read more

Findlay Toyota - Auto Repair Near Me - Henderson, Nevada

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I chose this dealership because I trusted Toyota's parts and workmanship, but my recent experience has left me very disappointed. A genuine Toyota replacement part failed far sooner than anyone would reasonably expect. Considering how little time had passed since the repair, I expected the dealership to stand behind its work instead of initially offering only a small discount on another costly repair. The communication throughout the customer relations process was equally frustrating. I reached out to discuss the issue, but I never received meaningful updates and had to repeatedly follow up myself just to learn the status of my case. Overall, this ongoing experience has left me with little confidence in the quality of the dealership's repairs, the parts they install, or their commitment to customer service. I expected much better from an authorized Toyota dealership. read more

Bought a used Nissan. Transmission out already! Management refusing to help because I have driven the car, I bought to DRIVE! 8,000 miles. Do not buy or finance a used car here. They will finance you for 5 years for a car that lasts 8000 miles! Quite an expensive rental! read more

Les made the buying process very easy and without any pressure for my newer car a 2023 to Toyota crown hybrid Paid cash and had the car within hours. Great process! read more

First off, we reached out to a few places before moving to Las Vegas and selected Matt for our services among all because of his consistency in communicating with our long distance needs and concerns. We felt like family even from afar! We expressed shortly before landing that we had a concern with lugging our family and luggage from airport because we needed lots of space and seatbelts. Matt went OUT OF HIS WAY to not only get us but at 5am in the morning and that wasn't just good service, it was heart warming and truly made me feel like I want to give back in some way.....and plan to. We were able to settle in and hopped in with some family to the dealership and he listened to our needs, didn't just think of a big old sale and understood we wanted to start off with a budget and ended up with a deal we didn't even expect and for that, Matt is now our designated salesperson and will be recommended from us indefinitely. Mahalo Matt for being such a solid and HONEST brother to us. See you soon! read more

Findlay Toyota - Thank you Matt! - Auto Repair Near Me - Henderson, Nevada

I just purchased a 2026 Grand Highlander Hybrid Limited from Findlay Toyota Henerson. I am very pleased with my purchase and overall buying experience at Findlay. Several Toyota team members stood out and have convinced me this is the best dealership in the Las Vegas area. Firstly, Alejandro Marquez, sales representative, was excellent. Also, the sales manager, Alex Paz, was tough, honest, and made the perfect deal for me. Plus, there was Salvatore Tucci, who helped me set up the car with my phone and made many adjustments to suit my preferences. Shakra, from Customer Service, was very helpful with my DMV registration. Since I had many other options for buying my new Toyota, this team stands out for their honesty and great service. I will recommend this dealership and will be back for my next Toyota. read more

Previously, I was a fan of this car dealership. We purchased a vehicle here before. But I have to take the time today to discuss our experience in the service department. Romeo in the service department has absolutely zero customer service skills. We purchased an extended warranty on a used Toyota vehicle, and the second he found out that our vehicle was not purchased from this location, he wrote us off. He explained he would have to charge us outrageous costs on diagnostic tests. To top it off, my car sat in the intake area for 15 minutes running with my key inside of it, and he didn't even take the time to tell me that I could leave at that point. read more

Went in today ready to buy a new car. Their salespeople and sales manager seemed shady. With almost perfect credit, the numbers did not make sense. Got a better deal at Mercedes. read more

Got a 21 Tundra little over a week ago. The roll-up bed cover didn't work. Sales asked me to have service look at. Service said the whole cover needed to be replaced. Sales told service to order replacement and install at no cost to me. Got a new back-flip installed few days ago. This dealership really knows how to take care of previous customers. I won't go anyplace else read more

Findlay Toyota - My 2021 Tundra - Auto Repair Near Me - Henderson, Nevada

John Gartrell helped us with a very tricky request. He totally took ownership of our issue and handled it. After helping us solve our issue my parents did an about face and changed their needs. John was on it. Never an upscale, no attitude. Really liked him. I also liked the big screen TVs, the coffee/cappachino machines, and the cleanliness. read more

I have never in all my years of car ownership been treated as good as the techs here! Came in to get my service and alignment done and if you know me, I hate everything about taking my car in to get serviced! from having to sit there for sometimes an hour or two at a time half of my day is shot by the time I get out. But Findley you got five stars for your service they offer to Uber you home and Uber to pick you up so you don't have to sit there and wait all day for your car to be done. drinking coffee and eating donuts may be fun for some. But when you're a busy lady, you'd rather be home, taking care of other things. I am so very happy that I bought my car at Toyota. You guys have a customer for life!! thank you thank you thank you read more

I purchased my car from this dealership in June 2024, and I've been dealing with unresolved issues ever since. At the time of purchase, there was a scratch on the rear driver-side window caused by tinting that I never requested. A team member acknowledged the damage and assured me it would be taken care of, but no one ever followed up. I was also told there was a key shortage and that I would receive my second key fob within a month. I understood the situation at the time, as I was part of the first batch of customers purchasing the redesigned 2025 Camry. However, it has now been nearly two years since I purchased my vehicle, and I still have not received my second key fob despite multiple follow-ups. At this point, newer Camrys are being delivered with two key fobs, which makes the lack of resolution even more frustrating. To make matters worse, I never received my purchase paperwork due to a cyberattack that occurred around the time of my purchase. When I followed up, I was sent a broken link. After that, I emailed multiple employees including Gay Otey and departments on several occasions and never received a response. This is the second vehicle I've purchased from this dealership, and unfortunately, it will be my last. I already had concerns during the buying process, and the complete lack of communication and follow-through afterward only confirmed them. Very disappointing experience. I expected much better customer service, especially as a returning customer. read more

I want to take a moment to recognize the outstanding customer service I received from Mackenzie at Findlay Toyota Henderson. From the moment I arrived, she went above and beyond to make the entire service experience smooth, transparent, and genuinely pleasant. Car service appointments can sometimes feel stressful or inconvenient, but Mackenzie completely changed that experience for me. She greeted me with a warm, professional attitude and took the time to carefully listen to my concerns. Instead of rushing through the check-in process, she made sure she fully understood what I needed and explained everything clearly before moving forward. That level of attention immediately built trust. Throughout the process, Mackenzie kept me informed every step of the way. She provided accurate time estimates, explained the recommended services in a way that was easy to understand, and made sure I knew exactly what was urgent versus what could wait. I truly appreciated that she never made me feel pressured into unnecessary work. Her honesty and transparency stood out. What impressed me most was her communication. She followed up promptly, answered all of my questions with patience, and made sure I felt confident about the service being performed. It's rare to find someone who combines professionalism, efficiency, and genuine care for the customer the way she does. She clearly takes pride in her work and represents Findlay Toyota Henderson exceptionally well. The dealership itself was clean, organized, and welcoming, but Mackenzie is what made the experience exceptional. It's clear that customer satisfaction is a priority for her. She made what could have been a routine service visit feel personalized and valued. That kind of service is why people stay loyal to a dealership. Because of this experience, I will absolutely continue servicing my vehicle at Findlay Toyota Henderson. Mackenzie has earned my trust, and that means everything when it comes to maintaining my vehicle. If you're bringing your car in for service, I highly recommend asking for her specifically. You'll be in great hands. Thank you, Mackenzie, for your professionalism, transparency, and dedication to providing top-tier customer care. It truly makes a difference. read more

I had an amazing experience out at Findlay Toyota. The salesman who worked with me was Jorge ("The Hat") and I also had the pleasure of working with Kris, who was an exceptional customer experience specialist!!! Jorge showed me several vehicles and was patient with me as I weighed the different options. As we discussed my target monthly payment, Jorge helped me identify additional options, which was super helpful. After I narrowed down my options to two different vehicles, Jorge introduced me to Kris, who spent several hours with me discussing the financial aspects. Never once did I feel pressured to purchase a vehicle at a price tag above my comfort levels, and I also felt Kris (and his finance manager) were very reasonable in both the vehicle purchase price as well as the value of my trade-in. If you've ever been in a dealership where it's heavily sales-driven and nearly suffocating, the alternate sales approach taken by the team at Findlay Toyota definitely offers a far superior experience!!! I would highly recommend this dealership to anyone who is looking to change up their current vehicle or add to their inventory. And I especially recommend working with Jorge and Kris!!! Thanks to them, I have a beautiful 2024 Toyota Camry that suits my personal driving needs AND meets my budget comfortably. read more

Findlay Toyota - Sales floor decorated for the winter holidays - Auto Repair Near Me - Henderson, Nevada

I was interested in a vehicle and after negotiating the deal and getting approved I was told by Mahan Salavati the vehicle would be available for pick up within 3 days. I messaged about the vehicle and was told the vehicle now had engine problems. I asked what the problem was and he said it was the transmission now and it would cost 7k to repair. Before this I test drove the vehicle and it ran perfectly. I was surprised that within 2days the Lexus rx350 with low mileage had problems. I politely asked for the diagnostic report and whether it would be repaired and for sale at some point. He said he would talk to his manager and send me the report. I did not receive the report and found out the vehicle had been sold. If I knew the vehicle was in the process of being sold I would not have had the dealership run my credit. I did not appreciate being mislead and unfortunately would not be shopping for vehicles at this dealership. read more

My experience at Findlay Toyota Henderson on July 29th, 2025, was, without a doubt, the worst dealership experience I have ever had. I had a confirmed 9:00-9:30 AM appointment to view a specific 2025 Toyota Grand Highlander Hybrid XLE (VIN: 5TDACAB5SS060138), which I had confirmed was available and physically at the dealership via text message (screenshots attached). What followed was a complete waste of 30 minutes and a shocking display of disorganization and poor customer service. Upon arrival, the front desk seemed utterly confused about my appointment, despite my clear communication of the time and vehicle. I was then redirected to Linda Dang, who was supposedly in charge of dispatching vehicles for customers to view. My interaction with Linda immediately set a negative tone. Before even acknowledging what vehicle I was there to see, she asked what vehicle I wanted to trade in. When I reiterated that I was there to see the specific Grand Highlander Hybrid I had requested via message, she dismissively stated, "everyone that goes through Linda purchases a vehicle." This comment was incredibly rude, pushy, and unprofessional. It was clear Linda had no idea what vehicle I was interested in, as I had to repeat the VIN multiple times. The VIN I provided was for a black Grand Highlander with captain's row seating, which the messages confirmed was at the dealership. Linda then instructed my friend and me to go outside, claiming the vehicle was in the lot. We followed a worker out to the parking lot, only to be led to a vehicle that did not match my description at all. It was metallic red, non-hybrid, and lacked captain's row seating. The worker then casually mentioned this vehicle was just for driving to the actual location of the car I wanted to see. By this point, it was already 9:20 AM, and I mentioned to the worker that I needed to be heading out soon. His response was a dismissive "whatever" tone, as if my time wasn't important. He then sped across the dealership to a "staging area." While there were other vehicles present, none of the vehicles I had specifically requested and confirmed were in their dealership inventory via text message were to be found. After looking around for the vehicle, he finally admitted that the vehicle I was interested in was not, in fact, at the dealership. He then sped back and dropped us off at the front. I immediately went back to Linda Dang to inform her that none of the requested vehicles were available and that I was leaving, as my 30 minutes had been completely wasted. Her response was astonishingly unapologetic. She blamed "Ashley," the AI platform they use for texting customers, for the misinformation. This entire experience was a testament to Findlay Toyota Henderson's complete lack of organization, disregard for customer time, and abysmal customer service. From the initial confusion at the front desk to Linda Dang's pushy and uninformed approach, and the worker's unprofessionalism and ultimate failure to locate the confirmed vehicle, every step was a disappointment. Blaming an "AI platform" instead of taking responsibility for their own internal communication and inaccurate inventory database is simply unacceptable. I strongly advise anyone considering Findlay Toyota Henderson to look elsewhere. Save yourself the frustration and wasted time. read more

Findlay Toyota - Auto Repair Near Me - Henderson, Nevada

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Service advisor Romeo C. gave stellar service. He was very friendly professional, and made it very easy. This dealership is so lucky to have him read more

My experience with Findlay Toyota Henderson was awesome! My boyfriend worked with Brendan a year ago to buy his Toyota Forerunner and had such a great experience he recommended him to me. Brendan made my car buying experience the best and easiest I've ever had. He is very very knowledgeable on all kinds of cars and I never felt any pressure to make a decision either way. He also worked hard to find me the best deal on the car I was selling. I would recommend Findlay Toyota and send anyone I know, interested in Toyota to Brendan. read more

The people here are very nice however, you're being charged way too much for any auto repair that they do. I would definitely shop around before going here. read more

We had another amazing experience with Patrick! He has helped not only my mom get the exact car she wanted, but he also helped my cousin find the right vehicle as well. Patrick is incredibly helpful, patient, and truly goes above and beyond for his customers. He made the entire process smooth and stress-free, taking the time to answer all of our questions and ensuring everyone felt comfortable with their decisions. Patrick genuinely cares about helping people and providing outstanding service. We are so grateful for all of his help and highly recommend him to anyone looking for a new vehicle. Thank you again, Patrick! read more

Findlay Toyota - Auto Repair Near Me - Henderson, Nevada

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Fantastic experience. If you are looking to lease or purchase, ask for Moises. He will take care of you. The entire process of negotiating the deal to picking up the vehicle took less than a few hours, and was met with a professional team. A much better experience than trying to work with AutoNation Toyota who were incredibly pushy and gave significantly worse numbers than Findlay. read more

Chelsea The sales rep was very communicative until we actually showed up. Chelsea contacted me about a vehicle I inquired about on Saturday and scheduled an appointment for Monday (MLK Day). I even texted her when I was running a little behind, and she acknowledged it and told me to take my time. When we arrived, she greeted us, then immediately handed us off to another salesperson, claiming they were up to date on everything. That salesperson then told us the vehicle was no longer available, from email from Chelsea with the details. This was extremely unprofessional. We drove all the way across town and were never given the courtesy of being told the vehicle had already sold. If the plan was to bait us into coming in to push something else, that was an automatic no. We'll be taking our business elsewhere. read more

It's always a pleasure to trade in or purchase a new car at this dealership. I've been working with Jay Flores for years--he's trustworthy, transparent, and honest. He always takes the time to understand what works best for me and my family. Jay is attentive, humble, and always explains everything clearly. Thank you once again, Jay, for taking care of me this past Saturday with such patience and dedication. I truly appreciate your help in getting my new car. See you next time! read more

Four hours when we knew exactly what VIN we wanted ...family oriented business who try to make every sale a positive experience. Updating the review now that we've had two services and an a/c issue...we mentioned a very high pitch squeak at the first oil change and was ignored. The second oil change we came prepared with a video and the known Toyota bulletin to fix the issue. They then ordered the incorrect part and had it for two weeks. We dropped the car off for 5 hours and then they called us and told us it was the wrong part with no known ETA in its arrival. Now we need to live with the squeak indefinitely... read more