It was great David helped me and my aunt every step of the way with financing our car. Amamazing service 10/10. I would recommend it this dealership to anyone. read more

I was helped by Jacob. He was patient and knowledgeable and took his time to make me feel comfortable and heard. He helped me find a vehicle that met all my needs. Brian in finance was very helpful as well and helped me get what I needed and very straight to the point. Great service. read more

Car Buying done at this Location was some surprise...Went in for a Used Car Trade~Out that was about a equal wash, Unfortunately the car I was after went home with someone else, Soo Eddie the Online Car Guru made some Magic Happen showed me a Beautiful New (Used) car that was a little more than my Beautiful Old trade~in and the Magic came in the finance deal including Extended Warranty attached, Soo Awesome New (used) car with protection, In and out within a couple hours time... Just how I like to complete my car purchase events, One and Done, then Start Down the Road. Had a minor issue later to go through Service and that too was Run with Great Professional Air and Completed with me and my car in Mind!! Sweet Dealership and Good People Running things soo you don't have to work Hard to end up rolling sweetly down the Road, In Henderson ~ Of Course!! Sorry no Pictures... read more

Thank You Findlay Honda Service Department for your honesty and efficiency in changing my battery out quickly and letting me know when the next service was due. I always get treated with the upmost respect and I highly recommend them to anyone servicing their Honda. Thank You Michael and the Honda Service Team Thank You William Michael Turpin read more

This is for the SERVICE DEPARTMENT, for both the Manager and Supervisor, 0 stars! I originally came in for a simple oil change and was advised that my front brakes needed to be replaced, which I agreed to. After the brake replacement, I immediately noticed a squeaking sound. I brought the car back, and the staff checked it and told me the issue had been fixed. However, after a few days, the squeaking returned. I brought the car back again and was then told that the problem might be the caliper and that it needed to be replaced at my expense, even though they were not certain that it was the actual cause. I agreed to the repair, but after a few days, the squeaking sound came back again. Only after another visit and a more thorough inspection did they finally identify the real problem. They fixed it--but I was charged again. When I requested a refund for the caliper replacement (which turned out not to be the problem), both the supervisor and manager refused. If a proper and thorough diagnosis had been done from the beginning, the real issue could have been identified right away instead of using a trial-and-error approach at the customer's expense. It is very disappointing that I was charged for a part that did not fix the issue, and even more frustrating that the management refused to take responsibility. On the bright side, my service advisor, Taylor Broadbent and Jen were both excellent, 5 stars to them! read more

I had the most amazing car buying experience working with Amber Nguyen! She stayed true to her word. She was also very responsive! read more

Findlay Honda Henderson - Car Dealers Near Me - Henderson, Nevada

I have been dealing with John D for over 20 years. He is patient and takes really good care of my family and friends. Thank you John D for taking car of my car purchases needs. Thank you John D! read more

I brought my car into Findlay Honda in Henderson after getting an all-wheel drive warning on my dashboard for my 21 CRV hybrid, and I'm really glad I came in sooner rather than later. My service advisor, Andrew, provided outstanding customer service from start to finish. Unfortunately, my rear drivetrain was going bad, so I didn't get my car back right away. Even with that, Andrew truly went above and beyond he kept me informed every step of the way, explained everything clearly, and made sure I felt taken care of during what could have been a stressful situation. His patience, communication, and professionalism really stood out. I also want to recognize the staff as a whole. Everyone I interacted with was friendly, attentive, and helpful, which made the entire experience much smoother. I didn't purchase my car from this dealership, yet I was still treated with care and respect, which says a lot about their service standards. read more

The maintenance light came on in my dashboard so thought to get it serviced. Went in for a routine oil change and tire rotation which I had hoped would be without complications, but instead was mistaken as it took all day despite my arrival in the morning. Here's why: Advisor didn't introduce himself nor was he very memorable and he just asked what I needed and goes into Honda recommended service that my car didn't need! He just said they would call me when it was done, didn't ask if I was going to wait for it or if I needed transportation. After initial meet and greet, there wasn't any communication or follow up with the status on my car except it would be done in an hour and a half. Great, I was good with that! Time goes by, all the people there before me and after are leaving. So, I go to Express Service desk to ask about my car and all they can say is "They are very busy". It is taking longer than expected, so another hour and a half. By now I am unhappy, if I had known it was gonna be longer I would have declined service. So now, he offers transportation and further discounts, but it's too late my patience is already waning and I feel like this is a social experiment gone wrong. So, I wait longer and then I never even get called. I had to ask about service update on my car twice and all the staff were just useless hunting for my advisor who seemed to be aloof or standing around. Mind you I have been to this location before for an oil change and even purchased my car there so service was excellent in the past, but sorry to say it has gone downhill. Who wants poor customer service, non-existent multipoint inspections, and not getting full approval for repairs? If you do, Anthony Carmona is your man. He had audacity to give me his card when I left at 2pm and said come back for 15% off service. Yeah right, can't even give accurate delivery time and gives shady customer service. The other advisors there were more helpful, wish I had gotten 1 of them. Anyways, this experience was horrible and I won't return. If I could give zero stars, I would. read more

AVOID THESE LIARS Dealer gave me the wrong oil on my performance car. I called them out (per the paperwork) and they showed me a brand new unopened bottle of oil. Like what is that supposed to mean? They INSISTED that they put the correct one in. I called them out even more so they looked at the cameras and sure enough I was right. They offered me to redo the oil, right then and there I knew they weren't going to do it at all, so I just left. read more

Awful. I will never buy a used car ever again. It had 18,000 miles so I figured it would be great! I've had it in the shop once already, no loaner car offered. Was without a car all day. Drove to Los Angeles and the car completely stopped on the freeway. Twice! So dangerous and I called to inquire, was promised a call back TWICE, no one called back. Super sweet when they sell you the car, but they don't seem to care after. Super annoying. Will never recommend or buy here again. read more

BE AWARE! This (Honda Henderson dealership) will not take any responsibility for selling me a voided warranty that they sold to Me from the beginning and It's been about a month now that my car is still not back to me. About a month ago I took my car to (Honda Henderson) where i purchased my 2019 hyundai Veloster N in September 2025 because it had an engine light and oil light on . Literally the next day I get a called from an adviser from (Honda Henderson Brian ) telling me that they can't do anything about my cars repair because they don't have the right tools to fix my car. Ok so he tells me that the problem is the (oil pump failure )so he hands me my warranty paper and keys and tells me to go over to a Hyundai dealership since (Honda Henderson) doesn't have the proper equipment to fix my car and I do that . Keep in mind (HONDAS Hendersons Adviser BRYAN) He told to take it to Hyundai as an excuse because he knew that the warranty wouldn't cover it because it had an aftermarket part that was sold with the car to me at the time of purchase but didn't tell me that instead he said they couldn't do anything at (HONDA Henderson because of the lack of equipment to fix the oil pump!! Keep in mind I had to get a tow truck twice in two days to get my car from my house to (Honda Henderson) then a 2nd two truck to (Hyundai Henderson) because the car was not driveable due to the oil pump problem . After leaving my car at Hyundai dealership for about 3 weeks waiting for the warranty to approved supposedly. My adviser at Hyundai tells me that (Hondas warranty ) WON'T cover the repair because it has an aftermarket part (air intake) which has nothing to do with the Oil pump problem and was there already when I purchased the car back in September. That same week I head over to (Honda Henderson ) to speak to Bryan the adviser and I tell him that the situation im having . He tells me that he will speak to his GM at ( Honda Henderson) to get in contact with the manager over at warranty to push it though and get my car fix but he doesn't guarantee anything. Ok one more week goes by . Keep in mind the warranty is voided but no one says anything. On the 4th week I decide to go in person at ( Honda Henderson) and speak to the manager of finance another (Bryan) to cancel my warranty . He says he will get in contact with the head manager of warranty department to push the cancellation through yeah whatever ! Keep in mind I've been keeping in touch with the warranty cancellation department and they said that they have not heard or spoken to anyone at (Honda Henderson) about pushing or canceling or approving or anything whatsoever . I'm currently still waiting to get my warranty cancel and hopefully get the whole amount back since I was sold a voided warranty . So after a month now I'm stuck with a $2,000 out of pocket cost repair because the warranty coverage that was sold to me at the time of purchase was voided this whole time (which HONDA HENDERSON never told me about it and I had to find out if I hadn't call the warranty my self !! read more

I renewed my auto policy lease through Findlay Honda today. Lee helped me, and he was FANTASTIC! Lee made the entire process smooth and speedy. He was straightforward and honest and gave us the price he advertised. Lee even took additional time to show us the features of the vehicle and to answer all our questions. We were out in about an hour and a half with our new lease. I will DEFINITELY keep Lee's card and ask for him again when my next lease comes up! read more

Really happy with my experience. :) Jay Flores really helped a lot. He did his best to work with me on the price of the new car and the trade-in of my last car. He managed to match the trade-in price from the other Findlay dealership. Allowed me to test drive a car I liked on the spot. Really informative and made sure that everything worked good and there were no issues before we drove off. Kind guy. Sold me immediately on the 2026 Honda Civic. Price and coverages were pretty good. We were there for a couple hours, but ended up bringing the car home same-day. Originally came to this area "just to look around" lol. Would come back to this dealership. All around nice, helpful people. read more

Findlay Honda Henderson - 2026 Honda Civic Sport - Car Dealers Near Me - Henderson, Nevada

I had a very frustrating and unprofessional experience purchasing a 2019 BMW from this dealership. I was allowed to leave the dealership with the vehicle, believing the deal was completed. Shortly after, I was contacted and told that "nothing matches" and that they could not verify the information and needed me to bring the car back. This should have been verified before allowing me to take possession of the vehicle. To make matters worse, the dealership ran my credit five different times in one day without clearly explaining why so many inquiries were necessary. Throughout the entire process, I had to repeatedly follow up myself to get any updates. No one reached out proactively to explain what was going on. When I tried to get clarification, Eric was unhelpful and provided very little information about the situation. Overall, the communication and professionalism were extremely disappointing. Customers should not be allowed to take a vehicle home only to be told afterward that the deal cannot be verified. I hope the dealership improves its process so other customers do not have to go through the same stressful experience. read more

Back in December, I started my car buying process. I ventured into Honda with the goal of finding my next car. I arrived and met Ryan and to be honest I'm glad it was him. My interactions with him from start to finish were pleasant. I made it known from the start that I likely wasn't going to buy today and that I would be back. Ryan showed me several models based off what I wanted. I walked out of there that day satisfied with what I saw. I told Ryan I would be in touch and went to the next place. My process seized for a time because of the holidays and craziness. I remained in contact with Ryan, but this wasn't one of those pushy salesman interactions. He checked in, asked me how I was holding up. I didn't once in all my interactions feel pressure from him or the dealership. He sent me a deal one day and that weekend I was ready to pull the trigger and texted him that I was on my way. I got a great deal and the process was not overly time consuming which can sometimes be the worst part about these transactions. I got there at 9 and was out by 1230. Highly recommend them if you are in the Henderson area and in the market for a car. read more

Brought this 2001 Accord in on MONDAY, because of a crank no start. The car came with a security system that needed to be removed. Charged me $500, just for labor cost which is fine. Got the car towed back to my house. When the tow truck driver dropped it off, the window was down. Ok. Weird that's fine the battery was being drained, from the security system. Upon opening the door, there is almost what looks to be LEGO pieces all of the floor. Mind you, we didn't pay for parts, simply $500 for labor. Panels are left everywhere, and not an effort of even trying to put it together. So disappointing and disgusted of how little care was put into giving the car back. I understand it's an older vehicle but goodness gracious even putting the pieces on the floor in a ziplock back would've showed better care. Two stars simply because I mean, hey you guys got the problem fixed but what cost? read more

Darnell did an AMAZING job assisting with the finance purchase process! After 1.5 years of trying to obtain a car to bounce back financially and credit-wise, this was the first time I've gotten an approval for a vehicle. It may have taken several options to navigate and a while to discuss the numbers, but the determination from Darnell did not go unnoticed. He will fight to get the numbers and get you on your way. I truly appreciate all the work he's done to help me get back on the road! read more

I dropped my car off around 9:30am and was told that it should be ready around 1pm. I was supposed to be at work at 2pm, I'm writing this review at 2:05pm still waiting for my car. No follow up text messages in the meantime. I'm told it will be done in 10-15 mins but hey... At least if I got a follow up during I would have be able to plan and I wouldn't be risking getting in trouble at work. Thanks. read more

Funny to think that we were going to give this place a try again for a vehicle but things still haven't approved. I got a message shortly after I purchased my HR-V that they would give a check for my first three payments due to the worst customer service I received during the first review. Went into get this check that the manager JC promised and it was nowhere to be found when I came in to pick it up. Flash forward to most recently, our lease is almost up with them and looking for two specific vehicles with them... sales man Landon said he'd hold it for us and we walk into both sold without any communication at all besides an automatic message this morning that he was happy to help us! Why wasn't there any communication with the vehicles being unavailable? Still terrible. I would not recommend. Sticking to our Findlay Honda in Centennial. read more

I went in knowing exactly which car I wanted and Tabesh was a phenomenal sales person. He helped answer all of my questions and he was very kind. You could tell he cared about what I was wanting. Ive had so many bad experiences when buying a car previously and even that day I went to 2 other dealerships and didn't have a great time. This location has a good vibe and they seem to actually want to help you get in the car you want. They gave me a great offer for my trade in and they didnt take forever figuring everything out like other dealerships tend to do. Thank you to Tabesh, Travis and Bryan for being a great team and making everything so easy. read more

Took my wife's van here for routine maintenance. Within about an hour, I got a call back stating that the car was damaged as they were taking it off the lift. They sent me these pictures showing that the bumper cover had been partially torn off. The manager acted like it was no big deal and that they would just have the body shop repair it. I was quoted 3 to 4 days For repair. I think we'll actually take longer. The car has PPF film on it which takes about a day to cure. They offer nothing more than a smaller CRV car rental as well as a 20% off coupon. Really reconsidering coming back for anything from this Findlay Group. read more

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Where to begin? Obi Davis is, without question, the most professional, courteous, and genuinely kind sales representative I've ever had the pleasure of working with. He made the entire experience not only smooth and stress-free, but surprisingly enjoyable. Obi went above and beyond to help me find the car of my dreams, and I cannot express how grateful I am for his dedication and sincerity. I've never been a fan of car dealerships, but this experience changed my perspective. This dealership is honest, welcoming, and truly treats you like a friend. Because of Obi, I can confidently say I'll never work with anyone else. Thank you, Obi--you made all the difference. read more

I bought my third car there because service is always the best. John D. Is my go to person who is helpful and knowledgeable. He was able to have Kevin help me with my purchase this time and he was the best! I appreciate his knowledge, patience, and willingness to offer me the best deal. read more

Findlay Honda Henderson - Third car bought - Car Dealers Near Me - Henderson, Nevada

This is the only dealership I've ever bought a car from and each time I've had a very good experience. They have a great selection of new and used vehicles, and even some non Honda cars. They seem to be fairly transparent with their pricing but I still recommend trying to drive a healthy bargain. They have some great financing incentives through their Honda program I would check it out if you are in the market for a reliable car that holds its value. Oh and if you get a chance talk to the finance manager - Tolu! He is very knowledgeable and kind. read more

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I had an appointment for an oil change on Monday, March 30 for my 2022 Honda Accord Sport and by the end of the day (5:30ish) I purchased a 2026 Honda Accord. Zachary was a great salesman. Somehow I left the dealership without my complete packet for the purchase and finance of my new car. The following morning (Tuesday) I made at least 3 phone calls asking about my packet with all my car purchase info. I clearly left my name and asked if it had been found. No one called me back. My salesman had Tuesday off. On Wednesday, April 1, I called my salesman's direct line and left a detailed message asking where my packet is. I never got a call back. Yes! He has a hectic job but he did sell me my car. Today is Thursday and I contacted US Sales and Marketing, CA and explained to Grace in Customer Service my experience. My question to her "was I treated this way because I am In my late 70's?" I have been buying cars for 50 years (several Hondas!) and I can't believe the dealership can't find my paperwork and notify me that I can stop in to pick it up. Or !?! Bring it to my home since I live about 5 miles from the dealership. What happened to caring about the customer? read more

This was by far the Best Car Buying experience I have ever had! Friendly and professional. No hassles or sales gimmicks, honest and straight to the sale! Greg Larson was a true professional. He made this a very easy and fruitful experience. Courtny in the Finance Department was also superb! I highly recommend Findlay Honda. We were in out and happy in about two hours and it was stressless! read more

Findlay Honda Henderson - Getting it done at Findlay Honda! - Car Dealers Near Me - Henderson, Nevada

RIPPED OFF & LAUGHED AT. I purchased a vehicle 2017 Cadillac ATS 2.0T. Was my favorite car, with cash and (as is) Unknown to me & to many, Findlay Honda Henderson grants 60 days. If any issues they'll take care of it. I was called by the dealership and they offered to help me out. 2 02 Sensors Traction control Sensors Tire pressure sensors Catalytic converter Cylinder 2 misfiring so 4 new spark plugs. The list I've had to take care of since purchasing the vehicle Nov 24, 2024 The help that was offered after I went there to meet the Dir and nobody ever came to meet me so I left. The assistance was (spark plugs.) Findlay Honda Henderson are, mendacious & arrogant. Take your money elsewhere. read more

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Great service! I was in and out in an hour for an oil change! Even got a free drink. Friendly staff too!

My daughter took her CRV in for an extended special warranty on leaking seals on freon lines that was fully covered by Honda. The service salesman tried to tell my daughter the compressor and condenser we contaminated and those parts were not covered by the warranty, the bill went from free to $4,200. After she explained this was a common complaint with Honda knowing the seals caused the rest of the parts to potentially go bad but then the service agent would not cover any of the work once we brought up the chain of events that caused the total damage. We picked up the vehicle after paying $100 for them to bullshit us and they did not even replace the seals that were warranted. I bet they sent in the repair to Honda Corp for payment yet the work did not get done. Service salesman probably paid on commission. Took the car to a non-dealership service place and all the car needed was freon. Working fine. BEWARE they will try to rip off your daughters if they get a chance. Never going back again. read more

Armando and John took excellent care of our needs. The rest of the staff were also great. We had to return our leased vehicle a little early as we are relocating. They both made the process painless. They were very efficient and Armando is a great conversationalist. He really knows his Filipino history. He helped the time pass very quickly. I highly recommend this dealership! read more

Adolfo is the man ! props to him for selling me my car . Anybody looking to buy a car I recommend you talk to him !

So Happy with my new car! Thankful for Landon my salesman and Jacob my finance guy! They worked for me and got me into my car! You guys were awesome!! If you need a car go see Landon!! read more

The service was awesome! I called them and got me an appointment the next day. On top of that, they give you an uber to go home and to come back. I also added more service to be done and they did it! The staff were very helpful and pleasant. They gave me updates on my car which I really appreciated. I highly recommend this place! read more

I had a pleasant experience purchasing a 2024 Honda HR-V with low mileage. Jacob, the sales person, was helpful showing me the various late model cars, with low mileage that were available. read more

1 Star If I could give them zero stars, I would! I purchased a 2020 Range Rover Sport HSE from Findlay Honda Henderson, and shortly after purchase the vehicle developed serious engine issues that required major repairs which were not disclosed at the time of sale. After the Check Engine Light returned, the vehicle required engine-related repairs, including: * Cylinder head-related repair work * Correction of loose engine bolts * Exhaust manifold-related repairs * Engine hardware re-torquing * Repeated clearing and reappearance of engine fault codes * Multiple diagnostic scans for engine and emissions faults These were not minor issues. The fact that the vehicle required cylinder head and engine hardware repairs so soon after purchase raises serious concerns about the vehicle's condition prior to sale. I later learned that the engine control module (ECM) had been reset prior to delivery, which temporarily cleared fault codes and delayed discovery of these problems. Once the codes returned, the extent of the engine issues became apparent. What has been most disappointing is the lack of transparency regarding the vehicle's condition and the absence of accountability once these engine defects surfaced. Instead of clear disclosure, I was left dealing with repeated service visits and escalating engine repairs. I expected far better disclosure and post-sale responsibility when purchasing a vehicle of this caliber. I strongly recommend that anyone buying a used vehicle from this dealership request full documentation of all pre-sale engine repairs, computer resets, and mechanical work before purchasing. read more

Had to drop them down to one star. I found out shortly after trying to get my ride all customized to me that they lied to me about the "infotainment" tech. I specifically asked the salesman about navigation, and he said it doesn't come with navigation, but it will connect to my phone and I can navigate that way. Turns out that's 100% false. The LX trim tech is stuck in the early 2000s where you have to select iPod to play your music, and scroll through your contacts manually to select one to call "hands free." I a follow-up email asking if I was satisfied I said certainly not. I got an email a few days later from the sales manager trying to mansplain Apple Car Play and asked if I needed someone to go over it with me. I informed him, since he's obviously clueless, that car play is not available on the LX trim, and apparently the only person who knows that is in the service department when I called to ask about whether it can be upgraded. The sales manager hasn't bothered to reach out again since. Had they been honest with me, or knew what the hell they were talking about, I definitely would have negotiated a better price on would not have bought this car. read more

Findlay Honda Henderson - 2022 Honda HRV Trim Levels - Car Dealers Near Me - Henderson, Nevada

Alex Schmidt and the Findlay team was extremely helpful!!! I was in and out in less than 2 hours and it was the best experience I ever had purchasing a new car. read more

Been going here for almost 20 years and had been extremely happy with both their sales and service department. Ever dince i moved to Vegas in 2004, I had leased/bought my car here. Service is excellent. Today however is an exception. I took my car in for service. The quote was different from the actual charge. Almost double the original quote; with no additional services added to the original quote. Taylor was my service guy and I have no idea why the actual amount almost doubled. It's sad because I have always been a loyal customer for over 20 years. I may need to go to another dealership for my next scheduled service. Hopefully they won't do this to me in the future. So disappointing read more

I'm extremely disappointed with my experience at Findlay Honda Henderson, especially with their finance manager Bryan. Throughout the entire process, I was consistently promised call backs that never happened. Every time I reached out, I was told someone would contact me shortly, yet I had to chase multiple people just to get basic answers. When discussing the loan, we almost didn't sign because we saw with interest, the truck would have totaled double what we agreed to sign on. We asked Bryan directly whether the interest was calculated daily or accrued yearly. He stated not once, not twice, but three separate times that it was accrued yearly. We explained the monthly payment range we were hoping to be at, but instead of working with us, exploring options, or even asking whether we had a co-signer or additional money for a larger down payment, he simply said "That's the best I can do." He then told us he would call on Friday after checking terms with other banks and assured us that no matter what, we would receive a call back. "Even if I can't make a better deal, I'll call to let you know." Yet, Friday came and went with no call. When I reached out myself, I was told it was his day off, so how was he supposedly working on a better deal or calling us back if he wasn't even there. We added having a tow hitch installed to our contract, and once again, I had to hunt them down for an appointment time. I was promised a call back for scheduling, but just like before, it never happened until I followed up on my own. On top of all of this, the truck was advertised as two keys included. Instead, we received a broken fob with no manual key. We had mentioned this issue multiple times, and were told that they would take the truck to the dealership to have the new key programmed, or we could take it ourselves and we'd be reimbursed the amount. Yet when we went in today, we were told that the general manager claimed "that's how it comes," even though it was advertised otherwise and multiple employees including a service advisor told us it would be replaced. The inconsistency and lack of accountability have been incredibly frustrating. After days of being assured we would be updated even if a better deal couldn't be reached, we came in only to be told the deal was already finalized and there was nothing they could do. This was said despite us clearly explaining that we were willing to put more money down or bring in a co-signer. None of those options were ever offered or considered. Instead, we were met with an "oh well" attitude. Not to mention, when talking to Brian about the tow hitch add on, and "what if" we wanted to get it elsewhere. He said he could rewrite the contract if that was the case. How exactly is that possible if the contract is finalized and there's nothing they can do now? So now I'm left paying for a truck with high interest, a broken fob, missing items that were advertised, and absolutely no follow through from management. Not to mention the fact that a check engine light came on within 24 hours of purchase and then trying to give us the truck with under half a tank of gas. Nice This entire experience made us feel ignored, dismissed, and misled. Communication, honesty, and follow through should be the bare minimum in customer service, especially when dealing with major financial decisions and vehicle services. I expected better from Findlay Honda and its management team. I hope they take this feedback seriously and improve how they treat future customers. read more