1. Findlay Volkswagen

0

Henderson, NV

Cancel

Open app

Search

Findlay Volkswagen

3.4 (345 reviews)
Open • 7:00 am - 9:00 pm

Services - Findlay Volkswagen

Auto brake repair

Auto engine repair

Findlay Volkswagen Photos

You might also consider

Recommended Reviews - Findlay Volkswagen

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Eric D.

Took vehicle in to get repair and found they did not put this back on the vehicle. I expect this from a Jiffy Lube not a dealership.

Lisa S.

We had a great experience. They had a black golf gti with the specific trim that we wanted, so my husband called right away and spoke to Buck. He was excellent. The whole process was very smooth and Buck was so helpful and not pushy at all, he made sure we were happy and emailed me all the forms to sign since I was working. The finance manager, Christian is also very friendly. Thank you!

Brian S.

Dropped our Passet off at Findlay VW and the service was so perfect. MICHAELA OZONE was outstanding on the customer service and treated us like VIP. MICHAELA got my wife and Uber home and communicated perfectly with updates on when the car would be ready. Once ready she called my wife to set up an Uber for pick up at our residence. MICHAELA went above and beyond on perfect customer service and she is the reason why we keep coming back to buy our VW products from Findlay. HIGHLY RECOMMEND FINDLAY VW AND MICHAELA OZONE.... Best customer service and thanks you.

See all

Photo of Dave S.
0
21
12

7 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 1
Thanks 1
Love this 2
Oh no 0
Photo of Cas E.
80
34
8

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Chris T.
212
28
17

2 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 1
Thanks 1
Love this 0
Oh no 0
Photo of Lolita H.
8
189
52

11 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 2
Thanks 0
Love this 2
Oh no 0

7 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

They never answer their phone, pressed one about 10 times. Just circles back around in the automated answering machine

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 1

11 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mandy M.
107
96
7

8 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Great customer service and they always take good care of my vehicle. I have not had any problems with Findlay.

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jill E.
261
4
0

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of No N.
0
28
4

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 15
Thanks 0
Love this 11
Oh no 0

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 1
Love this 0
Oh no 0
Photo of Adam J.
255
16
17

3 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Mike C.
17
39
7

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 2
Thanks 1
Love this 1
Oh no 1

2 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 6
Thanks 2
Love this 2
Oh no 3
Photo of Arturo V.
93
46
27

3 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 1
Oh no 1

1 year ago

Business owner information

Photo of Melisa E.

Melisa E.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 9

Findlay Volkswagen Reviews in Other Languages

Ask the Community - Findlay Volkswagen

Review Highlights - Findlay Volkswagen

“She was very communicative and made things super easy and simple when getting my warranty work done on my 2012 Jetta TDI.”

Mentioned in 38 reviews

Read more highlights

You might also consider

CarMax

CarMax

(556 reviews)

This is my first used car purchase and my first experience with CarMax, and it went well. I…read moreresearched vehicles online and put in all the specifications that I was in search of, and found a 2025 Nissan Sentra in Palmdale, CA, shipped it for $99 and waited for it to arrive. The online shopping experience was straightforward, and the communication and text updates were smooth and non-burdensome. I did the financing online to get an idea of where we would be and also sought out financing through America First Credit Union to make sure I had the best interest rate (in the economy, you have to save where you can). We test-drove the car with Bryan M., and he was great to work with. The CarMax experience is definitely different because there aren't any deals or haggled pricing, so you will want to do your research and know what the car you are interested in costs as a new vehicle and as a used vehicle at a dealership, so you can cross-reference prices. We test drove another vehicle just to make sure we were confident in our choice. Bryan ran a finance credit check for us, and after comparing the rates, we ended up using America First Credit Union. After researching and comparing the extended warranty protection packages, the CarMax service protection plan is really comprehensive and covers a lot so it was a tough decision. It is very well reviewed. We did end up going with the plan AFCU offered because it was comparable and extended to 120K miles. We brought our check in the next day, and we were in and out within an hour of our scheduled appointment. Bryan didn't pressure us to buy anything additional, and I appreciated his customer service and professionalism. When we ran into a snag with the computer system, the management stepped in and problem-solved right away, and it didn't hold us up in any way. The car was washed and ready to go! Small hiccup with vehicle and it needs a maintenance within 24 hours but I am not worried because they were prompt in response and even though it was Bryan's day off he responded with directions. Still overall a positive review and hopeful experience.

I made an appointment at CarMax because I expected someone to be ready to assist me at the…read morescheduled time. Instead, I was told I would have to wait another 35 minutes. If appointments are not going to be honored, there is little point in offering them. This was a frustrating and disappointing first impression, especially when I came prepared to seriously consider purchasing a vehicle. I scheduled an appointment simply to view and test-drive a vehicle. I arrived on time but was marked as "browsing" and waited an hour without being called or even being given an opportunity to look at a car. An appointment is meaningless if no one is available to assist the customer. I eventually left without seeing a vehicle. Nobody reached out to me to let me know what was going on or to apologize for the long wait. When I went and asked what was going on I was told they were short on staff. This was an extremely disappointing experience. CarMax came recommended - I'm telling those people that they must have had a totally different experience than me at a different location not to use this location in the future.

Findlay Cadillac - 2025 Cadillac Escalade

Findlay Cadillac

(320 reviews)

I had a great experience working with Courtney Marvelli and Dylan Kellow at Findlay Cadillac in…read moreHenderson. After dealing with around 20 different dealerships, they were the first ones who truly felt honest with me and gave me realistic numbers on both the 2025 Ram 2500 diesel I was buying and my trade-in. I drove about 6 hours to pick up the truck, and unfortunately, it was not ready when I arrived. At that point, I was prepared to walk away, drive home empty-handed, and be pretty upset. Instead, Courtney, Dylan, and the dealership went above and beyond to make it right. They paid for a one-way flight home and covered the cost to ship the truck to me -- all out of the dealership's pocket. What at first seemed like it was going to be a bad experience ended up restoring my faith that customer service is still important to some companies. Things do not always go perfectly with a vehicle purchase, but what matters is how a dealership handles it when there is an issue. Findlay Cadillac stepped up and took care of me. I really appreciate the honesty, communication, and the effort they made to make the deal right.

Star I put a $500…read moredeposit down on a used Cadillac LYRIQ Sport 2 so I could have the first opportunity to purchase it once it returned from reconditioning. I was told it was being reconditioned, so I patiently waited a full week. After that week, I finally got the opportunity to see and test-drive the vehicle. To my surprise, essentially nothing had been done. The dealership couldn't even tell me where the vehicle had been during that week. When I inspected the LYRIQ, there were several obvious problems: the seats were scuffed, the panel on the right door was coming loose, and the steering wheel was separating around the Super Cruise light. I told the salesman, James, that I was still interested in buying the vehicle. I simply wanted the problems repaired first. I specifically told him that if the vehicle was properly fixed and brought up to an acceptable standard, I would buy it. James was a great salesman, and I was genuinely looking forward to doing business with him. The next day, however, Courtney contacted me and told me that if I didn't come in and sign the paperwork that day or the next, even though the vehicle still hadn't been repaired, they would refund my $500 and sell the vehicle to someone else. This was two days before the end of the month. After waiting patiently for a week for the dealership to complete its own reconditioning, I was suddenly being pressured to purchase a vehicle with known, unresolved problems--or risk having the vehicle sold to someone else. That wasn't acceptable to me. I have no problem waiting for a used vehicle to be properly repaired before purchasing it. In fact, I would expect a dealership to want its customers to receive a vehicle in acceptable condition. What I don't expect is to be pressured into signing paperwork on an unrepaired vehicle because the end of the month is approaching. James was excellent, and I have nothing negative to say about him. I was actually looking forward to completing the purchase with him. Unfortunately, the way the situation was handled afterward completely changed my opinion of the dealership. My advice to anyone considering buying a used vehicle here: make sure every promised repair is actually completed and that you are satisfied with the vehicle before signing anything. Don't let end-of-month sales pressure rush you into a decision

Findlay Toyota

Findlay Toyota

(2k reviews)

I used to bring my Toyota's here for service but I had not made a purchase from this dealership…read moreuntil this past Labor Day. I had the pleasure of working with Toby to locate and purchase the Tacoma I've always wanted. He helped secure just the right one for my needs, he was patient and informative throughout the process, and made sure I understood everything and got exactly what I needed. A smooth process from start to finish, Toby is a top notch salesman, friendly and I'm very happy I was able to work with him. Findlay Toyota is very streamlined with everything in one spot, a truly comfortable car buying experience and I wish I would've bought a vehicle here sooner. If you're looking for a Toyota or need good service by professionals in a great location, I highly recommend stopping by and be sure to ask for Toby!

I waited almost 2 months for my 2026 Toyota RAV4 Hybrid, and what should have been an exciting…read moreexperience turned into one where I genuinely felt lied to and scammed. We worked with Kody Manalo and were very clear about what we wanted: a white AWD RAV4 Hybrid with no unnecessary extras. We agreed on a price, received it in writing, paid a $500 deposit, and were given a VIN for the vehicle we were waiting for. On August 26, Kody told us our car had arrived. When we came in the next morning, we immediately noticed extras we had specifically said we didn't want. I checked the VIN and discovered THIS WAS NOT THE CAR WE HAD BEEN GIVEN THE VIN FOR. It was a different vehicle with a higher price. We immediately questioned Kody about it. He told us not to worry and that our agreed price would stay the same. Based on that assurance, I signed paperwork reflecting the original price. About 30 minutes later, he came back and told us the price was changing because this was a different vehicle -- almost $3,000 more. I asked what happened to the RAV4 we had waited two months for, and I never received a clear explanation beyond an "internal miscommunication." We asked for a manager. Remi Chun (Remington) came to our table. We specifically asked if he was a manager, and he confirmed that he was. He acknowledged that this was their internal mistake but said they would not honor our original price. I later discovered that Findlay Toyota's own website lists Remi Chun as a "Sales Associate," not a Sales Manager. The whole experience honestly felt like a well-organized scam. People told us things directly to our faces, only to change the story shortly afterward. We were basically given two options: pay almost $3,000 more for a different vehicle with extras we never wanted, or start over and wait potentially another two months. Unfortunately, my previous car had broken down and I had already been paying for a rental for about a month. After almost 4 hours of arguing and feeling completely misled, I finally gave up and signed. I love my RAV4, but there was zero excitement left when I bought it. I just wanted to get out of that dealership. Please be aware of this SCAM inside the dealership!!!!!

Findlay Volkswagen - car_dealers - Updated October 2026

Loading...
Loading...
Loading...