1. Findlay Volkswagen

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Henderson, NV

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Findlay Volkswagen

3.4 (345 reviews)
Closed • Closed

Services - Findlay Volkswagen

Auto brake repair

Auto engine repair

Findlay Volkswagen Photos

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Recommended Reviews - Findlay Volkswagen

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Reviews With Photos

Eric D.

Took vehicle in to get repair and found they did not put this back on the vehicle. I expect this from a Jiffy Lube not a dealership.

Lisa S.

We had a great experience. They had a black golf gti with the specific trim that we wanted, so my husband called right away and spoke to Buck. He was excellent. The whole process was very smooth and Buck was so helpful and not pushy at all, he made sure we were happy and emailed me all the forms to sign since I was working. The finance manager, Christian is also very friendly. Thank you!

Brian S.

Dropped our Passet off at Findlay VW and the service was so perfect. MICHAELA OZONE was outstanding on the customer service and treated us like VIP. MICHAELA got my wife and Uber home and communicated perfectly with updates on when the car would be ready. Once ready she called my wife to set up an Uber for pick up at our residence. MICHAELA went above and beyond on perfect customer service and she is the reason why we keep coming back to buy our VW products from Findlay. HIGHLY RECOMMEND FINDLAY VW AND MICHAELA OZONE.... Best customer service and thanks you.

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Photo of Dave S.
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7 months ago

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Melisa E.

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1 month ago

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2 months ago

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6 months ago

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Melisa E.

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3 months ago

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Melisa E.

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2 months ago

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Melisa E.

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1 year ago

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Melisa E.

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3 months ago

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Melisa E.

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1 year ago

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Melisa E.

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2 years ago

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Melisa E.

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7 months ago

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Melisa E.

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3 months ago

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Melisa E.

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7 months ago

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Melisa E.

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3 years ago

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Melisa E.

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9 months ago

They never answer their phone, pressed one about 10 times. Just circles back around in the automated answering machine

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Melisa E.

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11 months ago

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Melisa E.

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10 months ago

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Melisa E.

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6 months ago

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Melisa E.

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8 months ago

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Melisa E.

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8 months ago

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Melisa E.

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1 year ago

Great customer service and they always take good care of my vehicle. I have not had any problems with Findlay.

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Melisa E.

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2 years ago

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Melisa E.

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1 year ago

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Melisa E.

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1 year ago

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Melisa E.

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2 years ago

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Melisa E.

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3 years ago

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Melisa E.

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10 months ago

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Melisa E.

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2 years ago

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Melisa E.

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10 months ago

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Melisa E.

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11 months ago

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Melisa E.

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5 years ago

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Melisa E.

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1 year ago

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Melisa E.

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2 years ago

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Melisa E.

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3 years ago

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Melisa E.

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2 years ago

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Melisa E.

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2 years ago

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Melisa E.

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3 years ago

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3 years ago

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Melisa E.

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4 years ago

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Melisa E.

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1 year ago

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Melisa E.

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Review Highlights - Findlay Volkswagen

“She was very communicative and made things super easy and simple when getting my warranty work done on my 2012 Jetta TDI.”

Mentioned in 38 reviews

Read more highlights

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Findlay Honda Henderson - Time for maintenance

Findlay Honda Henderson

(981 reviews)

I stopped by Findlay Honda yesterday without an appointment because I had a green light on my…read moredashboard that I didn't recognize. It turns out it was supposed to be on, but I had simply never noticed it before--or maybe I had and just didn't remember. From the moment I arrived, I was impressed by the service. I was greeted by a gentleman whose name I unfortunately didn't catch, and then Enrique, a young service professional who has been with Findlay Honda for about a year, came over to help me. I had purchased K&N air filters for my vehicle, and Enrique went above and beyond. He replaced both my engine air filter and glove compartment/cabin filter at no charge. That kind of service says a lot about the people who work there. What really stood out to me was that someone actually came all the way out to the parking lot to check on me and make sure I was okay and didn't need any help. You don't see that kind of personal attention everywhere. I also want to recognize Jeremy, my service advisor. He consistently does a great job and has always taken good care of me. I can't say enough good things about Findlay Honda. Cliff Findlay is clearly doing a great job of making sure his team has the right training, tools, and knowledge to take care of customers the right way. Five stars all the way! Thank you, Findlay Honda, Enrique, Jeremy, and the entire team for the spectacular service. It's greatly appreciated! Ps . I was at 80% oil change and I asked him can I go ahead and change it now and they said they didn't recommend it that just shows you how honest they are. Some places would've just went ahead and made the money. I'm changing the oil for you..

On 10-6-26, I went to Findlay Honda Henderson to look at a used Tesla Model Y. I inspected the car,…read morethe paint was in good condition no scratches or dents, then took a test drive. I ended up negotiating a decent deal, and while I was signing papers and going to my credit union, the dealership told me they were going to watch the car and charging the battery while I was gone and getting the documents that I needed. Unbeknownst to me that while I was gone someone at the dealership more than likely the detailing company scratched my car and I was not aware of it until the following day or so. The good thing for me is that I had happened to take pictures of the car just moments after it had gotten detailed. Because it just been cleaning the car was very shiny and what I thought was a reflection was actually white gouge marks on the black paint. I brought this up to the attention of an assistant sales manager Brian who told me that they would take care of it just to bring it on down and leave the car for a gentleman named Fernando. When I did that the following day I called to check up on it and a staff member from the service section had told me that the quote was $800 to repair the damage. I told him that they were the ones that were going to be picking up the tab due to the damage being caused by their detailing staff. Then I was informed that while they said that they were going to help me take care of it they just didn't know how much they would actually be able to help me meaning I was going to have to pay out of pocket for their mistake. The following day I had noticed that they decided to take my car to Findlay Acura down the road for whatever reason not using their own company car and did whatever they had to do and brought the car back. I I finally got a call to come and pick up the car and through text messages I had already gotten the vibe that they did a shotty job at repairing the damage they caused. When I arrived later in the evening I went ahead and looked at the area where the scratches were, not being surprised it was a really awful touch-up job which I could have done had they told me right away that that's all they were going to do. I definitely don't recommend coming to this place and getting your car serviced or even getting your used car serviced here. Eddie the finance manager was pleasant to deal with and very understanding however the rest of the process was just a nightmare to get them to fix the damage that they caused. This isn't the first or second time that a Finley Automotive dealership has given me horrible service. Once was at Findlay Customs, the 2nd at Findlay Chevrolet and now this. Everything is documented and saved. Save your money and go else where.

Chapman Chrysler Jeep

Chapman Chrysler Jeep

(1k reviews)

I went based on an issue with my instrument panel which was a known issue. I was given the run down…read moreby Hector the Service Agent who thoroughly went over everything with me. They provided me with a courtesy rideshare back home & was in contact with me throughout the service. Once the issue was fixed, they did provide me with a copy of their service recommendations after their multi-point inspection. Overall, a great experience thanks to Hector. Appreciate the help.

We purchased a used jeep at this dealership back in May 2026 and we took it in for what we thought…read moreit was warranty work but it turned out that none of it was. We had a window that didn't move well and the emissions system needed to be replaced. The window wasn't under warranty because the parts were after market and this is something no one would ever have been able to see so it wasn't covered. The emissions should have been but I think that we were sold a lousy warranty. On top of it all, they called us to tell us that the car was ready at 5 o'clock in the afternoon, they close at six. The only good thing is that they covered a rental car for us but when I arrive to pick up the vehicle we were told that we could've waited an extra day instead of hurrying but this was not mentioned on the phone message. On top of it they did not wash our vehicle. I won't ever buy a used car from them again but I may purchase a brand new vehicle because the sales experience was decent.

Ford Country - Broken plastic in the sunroof track

Ford Country

(588 reviews)

If you are ever in doubt about ANYTHING going on with your car.. go to this location…read more... No doubt the kindest, most knowledgeable staff in Nevada. And if you're having a rough day.... Stop in... they will change your frown to a smile... Hard to find these days... Thank You To Gloria M. And Meraid S. For the best possible Service and kindness.

I have been bringing my Mustang GT to this location for nine years. I even bought a truck with my…read morespouse from this location as well. The service has been deteriorating since then. I brought my vehicle in because my air-conditioning unit was not working. It was diagnosed as a cracked compressor. The estimate I received was outrageous. They were gouging me on the price of the parts. I was able to show them the prices from their own website which were vastly different. They did a price adjustment but acted like they were doing me a favor. I also had the front driver side sensor on my tire that needed to be replaced. I was overcharged for that as well. While they had my car, they called me to advise me the passenger front tire sensor did not work either. I authorized the payment. They called me back the next day to say the driver side rear tire sensor was not working. At this point I felt I was being taken advantage of, so I did not authorize it to be fixed. When I picked up my car, I still had the check engine light on, and my dashboard would not give me the reading of my tire pressure for any tire. Ford stated that it's gonna stay on until I fixed the rear tire. I brought my vehicle into discount tire and they advised me that. Yes the rear sensor needed to be replaced, but also the front passenger tire sensor needed to be replaced as well. I advised them it was a brand new part that I just paid to have fixed in March. I authorize the work and they gave me the sensor from the front passenger tire. They stated there was no way this was a new part and it's likely the tire was not touched or fixed. They also gave me the old sensor for the rear tire. Both parts look equally old and the rear sensor is 12 years old. I advised Ford that the part was not working and likely never touched and I wanted my money back. They refused to accommodate me. They stated I would need to bring the car in for another diagnostic consultation, which would end up costing me money. I told them I don't want to bring my car in and be without my car for several days when the tire shop fixed it in 45 minutes. Ford still refused to give me a refund. This is fraud. I did file a a complaint with the Better Business Bureau.

Findlay Volkswagen - car_dealers - Updated October 2026

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