Honesty Is Hard to Find--Which Makes It Worth Recognizing I retired to Henderson, Nevada, in 2010. I love the weather, the active lifestyle in my 55+ community, and the fact that Las Vegas is only about 30 minutes away, offering countless restaurants, entertainment, and services. Unfortunately, living here has also taught me another lesson: the old saying "Buyer Beware" is more relevant than ever. Over the years, I have found that many businesses--whether in medical care, auto repair, legal services, home repair, or other industries--either overcharge for their services or fail to deliver what they promise. As consumers, we often have little choice but to trust the professionals we hire, making honesty and integrity more important than ever. To me, a truly exceptional business is one that takes the time to explain what is needed, treats customers with respect, performs quality work, and charges a fair price. In other words, it follows the Golden Rule: Treat others as you would want to be treated. Imagine how much better our communities would be if every business operated that way. While companies like this seem increasingly rare, I was fortunate enough to find one recently. I took my 2022 vehicle--with only 22,000 miles--to an auto repair shop that had serviced it several times before. I requested nothing more than a routine oil change. About an hour after leaving the car, I received a phone call informing me that they had discovered major front-end damage. I was told the vehicle was unsafe to drive and that the repairs would cost between $1,800 and $1,900. The diagnosis didn't make sense. My car had never shown any symptoms of front-end problems, so I decided to seek a second opinion. I brought the vehicle to Sonny's Auto Repair at 1000 Stephanie Place, Henderson, NV 89014. From the moment I called, I noticed a difference. The receptionist greeted me warmly, listened carefully to my concerns, and assured me they would be happy to inspect the vehicle. After spending 30 years in customer service, I know how much first impressions matter, and this one was outstanding. I dropped off the car and was told there would be an $85 inspection fee. Later that day, I returned expecting to hear the worst. Instead, I received some of the best news I could have hoped for. The technician--and even the owner, Chris--carefully inspected the vehicle and found none of the damage described by the first repair shop. In fact, the only problem they discovered was that the oil filter installed during the previous oil change had been improperly fitted and was leaking oil. They corrected the problem immediately. Then came the biggest surprise of all. When I asked what I owed, I was told there would be no charge. Chris explained that the repair required very little time and that he could tell how distressed I had been over the prospect of an unnecessary and expensive repair. Think about that for a moment. How often do you encounter a business that could have charged you for an inspection, recommended unnecessary repairs, or simply taken advantage of the situation--but instead chose honesty, integrity, and compassion? Those qualities deserve to be recognized. Because of this experience, Sonny's Auto Repair has earned my trust and my future business. More importantly, they restored a little of my faith that ethical businesses still exist. In today's world, honesty and integrity are qualities worth celebrating. If more businesses--and perhaps even more institutions--followed the example set by Sonny's Auto Repair, our communities would be stronger, trust would be easier to earn, and life would be better for everyone. read more

I had an amazing experience with Sonny's Auto Repair. I brought in my 2014 Ford F-150 due to transmission issues, and from start to finish, they went above and beyond anything I expected. Not only did they diagnose and fix the transmission problem, but they also discovered other issues I had no idea about. They took the time to thoroughly explain everything to me so I understood exactly what was going on with my truck. What really stood out was their communication. They kept me updated the entire time--whether it was parts being ordered, delays in delivery, or progress on the repairs. I was never left wondering what was happening, which gave me a lot of peace of mind. They even provided pictures showing the damaged parts side by side with the new ones, which really showed their transparency and attention to detail. On top of that, they made sure to test drive the truck to confirm everything was running smoothly before handing it back to me. They also stepped in and corrected a mistake made by my warranty parts vendor, which could have easily turned into a much bigger headache. That level of honesty and dedication is hard to find. Overall, Sonny's Auto Repair is professional, thorough, and truly cares about their customers. I highly recommend them to anyone who wants quality work, and clear communication. read more

Sonny's Auto Repair - Auto Repair Near Me - Henderson, Nevada

On my 2016 Hyundai Tucson, I had dash lights come on, also my left headlamp went out, On inspection my cv boots were also torn and dry , I had both front axles replaced also, the professionalism and work was very superb, I will most definately be back with other maintenance read more

PLEASE don't go to this shop as someone who doesnt know anything about cars. At least one of the technicians there will lie to you and upcharge you. . My girlfriend came to this shop with a fuel level sensor issue (the little floaty thingy in the gas tank that tells your car how much fuel you have), code p0463, which is a fairly inexpensive fix. They quoted her $650 for a new fuel pump, $50 for a fuel pump seal, and $175 in labor. Came out to $1000-$1100 after taxes and the diagnostic fee. Not only were they trying to give her the most expensive fix possible, they were egregiously ripping her off for a fuel pump (as cheap as $200 third party). . To top things off, all it took to fix it in the driveway was buying a replacement fuel sending unit ($80) and watching a youtube video to replace it. If they were honest and just fixed that, I wouldn't have to be writing this review. . Even if we decided to replace the entire fuel pump, after doing a bunch of research online, the cost of replacing a fuel pump for this model of car should never be the close to $1100 she was quoted. . Now with all the great reviews this place has, I'm sure we just got unlucky with a bad apple of a technician. But please, please be careful as they seemingly tried to take advantage of my girlfriend who doesnt know anything about cars. GET A SECOND OPINION! read more

BE WEARY OF THIS COMPANY! THEY LIE! thought I had a reputable mechanic in Sonny's auto repair, until I went today Aug 6th for a AC checkup. They quoted me $1,800 for a full AC repair & refreon with evacuation. Saying my compressor was 'warped'. Saying they checked the pressures on my system. After coming back home and checking on my system, there was a noticeable leak on the high side port. I called back, is there anything you guys can do because it's leaking? They then claimed that they did not check the pressures of the AC system, but they 'visually' diagnosed my car. But My Schrader port is clearly leaking after service, they refuse to acknowledge they touched it. However they initially told me they did check the pressures and they were 'wonky'. this place will not only LIE to you about what was done, but will 'visually' diagnose your car for $1,800 dollars. FIND ANOTHER MECHANIC! HORRIBLE EXPERIENCE. read more

Sonny's Auto Repair - Auto Repair Near Me - Henderson, Nevada

Went in for a simple P0411 check engine light so I could pass a smog and register my new car. Sonnys diagnosed extra issues I didn't have, raising the cost to $1,800+. After repairs, my car developed a new air leak and multiple misfires--they admitted they messed up a gasket and held my car over spring break. They claimed the air leak was gone and it was just bad spark plugs and coils (attempted to charge me an additional 700+). After finally picking my car back up today to get a second opinion it's shaking even worse and my check engine light is now blinking. The Air leak code is still there and now they are stating another hose could be damaged-- they didn't check to see if this is what's causing the misfires. All that they are confirming is that their repairs somehow didn't do this. I'm now out $2,000, have to miss school, and don't have a functioning car. Extremely disappointed and there's no way to contact the owner (who was the one working on my car)--would not recommend. Would give 0 stars but I don't think that's possible. read more

We were vacationing when we ran into a problem this AM. Squeezed us in and helped resolve the problem. Super fat and fair. Highly recommend this ethical team. read more

Quality of workmanship is very important to me. The service I asked for was performed flawlessly and was with in the quoted price, the pictures of other things I didn't know about were incredibly valuable to me. Thanks again for incredible service . read more

Went to Sonny's based on reviews prior. My experience they lived up to 5. I brought them a 1995 Lexus SC400, and asked them to inspect and tune. They were thorough, quick and gave me a list of everything they found. The repairs were made and the bill reasonable. Office staff and techs were very helpful and accommodating. read more

Great service ! Answered all my questions before and after servicing my car. Highly recommended.

I don't usually write reviews, but I feel compelled to share this experience. We trusted Sonny's for a vehicle check before a long trip of over 1,250 miles. They diagnosed that we needed a new oil pan gasket and rear oil seal and performed the work, but their repair was dangerously negligent. They broke the new oil pan gasket and tried to patch it with adhesive instead of properly replacing it, and the rear oil seal repair was also faulty. Because of their sloppy work, we ended up driving over 1,250 miles with a car that could have suffered serious engine damage. We eventually had to pay $3,700 at another shop to fix the issues properly. While NAPA/Sonsio is expected to cover the repair under warranty, we are still waiting to be reimbursed. The entire process has been stressful, frustrating, and completely avoidable. I cannot recommend Sonny's for any major repairs. Their work was careless and put our car--and our safety--at risk. I'd strongly recommend going elsewhere. read more

Recommend 10/10! Have been going to them for years! They are always honest, quick and reliable. Chris the owner is truly the best!

About 3-4 years ago i took in my 2017 chevy spark in because the engine light was on and my transmission was not changing gears. I went to a couple repair shops but when i stopped by Sonny's they made me feel so informed and confident in repairing my car with them. They priced the repair and it felt fair for the service and the part that i needed and for the labor. They reassured me they would get my car back to me in less than a week time and I got my car back after four business days and still to this day i have never had an issue again. I recommend Sonny's to my family and friends and I 100% recommend them as auto professionals. Thank you Sonny's for making my experience great. read more

If you need car repairs, i recommend this shop. I took my Alfa Romeo stelvio here when the dealership tried to f*@k me over. They were friendly, honest and communicative. I have a new car now, so won't be needing their service for a few years but when and if I do, I will come back to them. read more

After two back-to-back weeks our 2018 Lexus had required maintenance performed: the water pump, serpentine belt, and coolant; suspension control arms, ball joint assembly, and sway bar link followed with an alignment. The drive to LA was the true test to Sonnys workmanship. The SUV's smooth ride drove straight for a good distance hands free before starting to drift. Sonny's gave me the best price of the 3 quotes. Chris and Jisselle responded back in a timely manner with quotes and my questions. Also, Chris followed up the next work day on the SUVs performance. The price was upfront and no add on costs. Check their web site for discounts. This was my first visit to Sonny's and I'll be paying them a visit again. Thanks to the technician who performed the work read more

Chris and crew are simply amazing!!! I made a mistake by going to get my AC changed at another shop, having to find out I came straight back to Sonny's auto to have them clean up their mess (long story). Anywho, My first visit here I had a rattling muffler issue in my FRS that I sent to Sonny's auto to get checked (I previously went to two other shops who couldn't figure out what the issue was). Since Sonny's were booked that day, they took a look at it the next day, and within a few hours they called me to let me know that my car was ready. Went to pick it up and asked Chris what the issue was, and he said all he saw was metal shavings rattling around underneath there, he took them out and didnt hear it since. Funny how two other shops coudn't figure it out, on top of that they only charged me half the labor!!! My second time coming here, I made a mistake getting my AC fixed at another auto shop, but after getting my AC done at this other place (again long story) to cut it short, a few days after getting this AC fix and "free" oil change (at this other auto shop) my fuel pump system goes out...so I get my car towed to Sonny's and the next day him and their crew get it up and running. They do an inspection on the car after, and find out this other shop that said they did my oil change didn't even do it. When all said and done Sonny's Auto fixed my fuel pump, flushed out my engine, changed my spark plugs, and did that oil change within a day after getting my parts. I was very very pleased! I wont have anyone else touch my car, they're honest and price is worthy! If I need anything done, I know where to go without having to worry about someone sabatoging my car after. ***I WILL DEFINATELY BE BACK*** If you are looking for a mechanic or honest shop, don't hesistate coming here. I'll definately recommend this shop to family and friends read more

Audi Q7 4.2l premium-45 years I've worked on my own cars successfully until I faced Audi security features to repair, I had dealt with a dealership before which went poorly. I read Sonny's reviews and took a chance. I'm glad I did they've truly earned these stars from the price of labor to the cost of genuine Audi parts they were great, no hidden fees and done in a timely manner read more

The "Malfunction Light" showed up on my car dash panel. I was familiar with the "Check Engine Light", this one was new to me . I looked it up in my Owners Manual and what I read is that it could be really serious. I went to "YELP" to find a good mechanic. I decided on Sonny's in Henderson. I called and talked to Jissel and she said to bring my car in. Come to find out that I had an EVAC LEAK. They were able to find the leak, order the proper parts and fix my favorite Chrysler 300. I even had them do an overdue OIL CHANGE. My car was good as new. I feel that the charges were appropriate for all the work that was done. Jissel, at the front desk, was very friendly and helpful. The service advisor who worked on my car was friendly and explained the procedure that was needed. I will continue to go to "Sonny's" for any future automotive needs. read more

I am saddened to write a negative review about Sonny's Auto Repair as I do like the people who works there. I took my 2006 Dodge Sprinter Van to get it serviced, including an oil change, replace engine filter, and a diagnostic test as the van went into limp mode a few times while driving. Their test didn't read anything, which I'm fine with. The problem was when I got the van back, I started to have another issue with the oil symbol and the word "HI" underneath it, (which was not there before we took it in). It turns out, they over-filled the oil and we had to drain out about 2 quarts just to get it to the level it needed to be. The engine filter did not look new either. The whole service could have potential damage the engine. I'm so disappointed as I had really high hopes of their service. I thought I finally found a mechanic that I could return to for my diesel engine. read more

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So I went to get a list of things done that my dealership recommended. Kinda like a second opinion. Sonny's inspected and confirmed the things that the dealership recommended. They put an estimate to me in writing. One of the items to be done were my brakes. After picking up my truck I drove off. I started hearing brake noise again soon after. The owner Chris followed up with me and I told him that. I brought the truck back and they said it was fixed. The noise squealing noise started back up. I drove like that for a while. Chris followed up again and asked how it was going. I told him the brakes were still making noise. He never responded to that. I finally today took my truck to my dealership for them to do the inspection, and they told me that when the brakes were replaced the rotors were never resurfaced. So they resurfaced the brakes, and what do you know. No noise! I've taken my truck to Sonny's before and they normally do good work, but in this regard they failed as far as the brakes go. read more

Brought in my Honda Civic Sport 2021 back in October 2023 for filter and synthetic oil changes. Sonny's was fast and efficient! I was able to get my car in and out. Chris was pretty friendly and answered my questions in great detail. Will definitely be coming back here again. read more

Needed to get my AC repaired and was recommended to get a completely new AC system. In my opinion I felt like my AC wasn't inspected at all. I wasn't given a diagnostics report to let me know what was wrong with my AC and that's not normal for a shop. Every shop that I've been to they explain to me in detail in writing what needs to be fixed and why. I paid $70 for the diagnostics but they didn't diagnose anything they didn't even say anything about my check engine light being on which was very odd so I basically paid $70 for them to recommend me to get a new AC system. Had to go elsewhere and they found out what the problem was. I saved myself almost 2k going to a different shop and now my AC is fixed! read more

Horrible experience! Do not contact this company they will screw you over on pricing and on top of that will quote you different from when you bring your vehicle in to after they decide what needs to be done. I only went in to get specific work to be done and told them that when I first called in to schedule service. They quoted me $240 at first and then the girl up front calls me to let me know there's "other repairs" my vehicle needs. I told them I had the dealership look at my vehicle before bringing it in and I didn't need any other work done. They still proceed to tell me it needs other things and grand total was about $2K which was way over than the dealership quoted me and I immediately told them No! Please save your time and money and go somewhere else! read more

Exceptional service !! Thank you Chris and Corey . I came in for a oil change because my car was lagging a bit I called and asked if they were busy and they said bring it in. Went in was amazed at how speedy the service was and reasonable pricing too. Now I don't know much about cars so I really appreciated how helpful they were . My tail light was out too and they kindly stopped tear they were doing to replace it for me . Will definitely be coming back for all my car needs and refer friends and family . Customer service is top tier , speedy service . And amazing employees . Top it off , I got in my car and it smelled amazing , looked up and noticed they put a car freshener in my car too . read more

Sonny's Auto Repair - Auto Repair Near Me - Henderson, Nevada

Best auto shop in Vegas. I've been coming to Chris for the last 3 years and he and his staff are always knowledgeable, polite, timely, they work within my schedule and budget, do fantastic work, and show me every step of the process. He's helped me fix issues from scammy car places, and is so kind. 10/10 read more

Brought my car in for leaking coolant. Was told the diagnostic fee of $135 would be rolled into the price of repairs were done. I also informed the receptionist when I made the appointment that I would be out of town for a couple days after dropping off the car and asked if that would be an issue. She assured me no problem we can keep the car until you're back. Not only did I receive a quote just to fix the leak in the coolant line for over $1000.00, but when I informed them that the cost was too high they demand I pick up the car the next day "because they're not a storage facility". The quote didn't even roll over into the diagnostic fee. Rude, dishonest, price gauging place. Avoid. read more

Sonny's Auto Repair - Mechanic's quote - Auto Repair Near Me - Henderson, Nevada

The best auto maintenance/repair shop I've ever been to! Professional, friendly, efficient, knowledgeable, clean, and fair prices! I only wish that it hadn't taken me so long to discover them!!! They took my 2013 Hyundai with 111,000 miles that has been running sluggishly for a long time, despite different supposed solutions I have paid for with different shops, and got it running smoothly without breaking my wallet!!! I waited a few months before posting this to make sure that the changes stuck, and they have! I couldn't recommend this shop more highly!!! read more

All I can say is WOW! Took my car to Sonny's on a Saturday morning without an appointment. My brakes had started to make a gnarly sound the night before and I needed to drive back to California that night. I searched on Yelp and many auto shops are closed or appointment only on Saturdays. I got to the shop right when they open at 8am. Carla greeted me and at first wasn't sure if they could squeeze me in, but Conor (I think that's his name, sorry if I got it wrong) was able to since it was a minor brake issue. I left the shop since they told me it would be a couple hours. About an hour later, I received a call from Carla. She said that my brakes were still at about 80-90% but Conor applied brake conditioner and my car was good to go. When I went to go pickup my car, I was ready to pay. But to my surprise, they didn't charge me anything! I don't think I have ever been to an auto shop, got my problem fixed, and walked out without paying a dime. Carla and Conor definitely went above and beyond for me. This will me my go-to auto shop from here on out. Thank you, Carla and Conor! read more

I am one who prefers to work on his own vehicles, however sometimes I do not have the time or skill to repair certain issues. I've used Sonny's auto several times now. I live 45 mins away from this shop but choose to go there because I trust them. This most recent repair, there was an issue that required warranty work. I brought the truck back to them and they made it right, free of charge (warranty), and even repaired the body damage that occurred as a result of the faulty part. I pass many auto shops driving to Sonny's, but will keep being a repeat customer if they keep their service they way it has been. They have 4.6 review stars for a reason. read more

I'm reasonably new to the area and am still finding things around here. You know gardeners, pool cleaners etc. One I needed was a good auto mechanic. Well I think these guys maybe solved that. I say maybe because I've only been there once for an oil change. They checked out the rest of the car and found one of the seals was leaking and the air filters were dirty. They showed me all of them so I could tell they were on the up and up. Got it done in record time and a reasonable price. The only thing is they're a little bit hard to find ( on a dead end street kind of out of the way) but they're definitely worth finding. read more

I am writing another review for this company because they came through for me once again. I was on a cruise and my daughter advised me that me tires were looking really bad. I called Chris and he gave me a couple price quotes. After choosing the tires I wanted, they ordered them and made the appointment. My daughter took my car in and within 1 1/2 hours I had brand new tires on. I relaxed the rest of my cruise! Thank you again!! read more

My son's car was shaking at 40 mph, I got worried so we searched the net and found, Sonny's Auto Repair who has remarkable reviews on Yelp. We brought the car to the shop and Chris in the front desk was very kind and knowledgeable. He asked a mechanic to take the car for a test drive and during the inspection; Matt identified significant wear on the tires so he recommended all four tires needed to be replaced. At the same time, we have to replace other parts while we're there but the parts have to be ordered. They always called us with updates and provided an itemized work order. We were treated nicely and the customer service was a refreshingly different experience than what we experienced at another service facility. We appreciated the kindness, Guys! Additional, we would like to express our gratitude to Matt who worked on a Saturday to finish the car. Many thanks for the job well done, Matt.!! And the Military discount is greatly appreciated, Thank you! 5-Star Service! Allan & Alvin Dc read more

I've brought me car in twice already & they have given me exceptional service. The 1st time, I brought my car in after already spending over $600 at a different shop (Sun's Auto on Stephanie) for them to do nothing. Sun's Auto couldn't figure out what was wrong & they had my car all day. I brought it to Chris & they figured it out in a couple hours. Chris & Cory were SO kind & patient. After experiencing this, I told them that they officially have my business & wont ever go back to Sun's Auto. The 2nd time, it was for maintenance & fluid leaking. They had my car fixed and ready to go before the afternoon. They were even able to get me someone to drive me to get my nail appointment because it was my only day off & I needed to maximize my time. Don't waste your time or money going anywhere else. Take it to Chris & Cory. read more

It had been a long while since I serviced my vehicle. My fault completely. Anyway, I had been looking for a new reliable and honest repair shop for some much needed repairs. Chris was able to get me on the schedule the next day, and there was a convenient early drop off option as well. They noted things that were obviously wrong, and gave a fair price sent to me digitally while I was at work. They even sent me a picture of the awful state I had let my oil get to...When I went to pick up my car, they were super professional and explained what might need to be done down the road due to the damage I may have caused by lack of maintenance. I will be back for my regular maintenance for sure. read more

I brought my car in a few years ago for brakes. I'm no car guru but I know a thing or two about cars, just don't have the time, tools or patience to do most things. When I brought it in, tight off the bat I could tell these guys were gonna be my new Mechanics as I was new to the area. They gave me a quote with and without rotors. When it came time to make a decision, they told me it was smarted to replace the rotors. They explained they could turn the rotors and use the same ones that were on there, but more then likely they would warp causing issues down the road, and possibly ruining my calipers. So I did replace them. They could have taking the easy way out and turn the rotors, knowing that I would be back in several months to replace the pads and possibly have to fix more stuff making them more money.... They didn't do that they were HONEST! Been coming here ever since. All three cars come here for maintenance, and I refuse to go anywhere else. They guys know their stuff,they are very respectful, down to earth and above all honest. The waiting room is ALWAYS clean, and everytime I have walked in,they were hard at work in the back. I've seen so many mechanics of the years when you walk in they're just sitting at the desk making everybody else do the work but not these guys. These guys are always in the garage doing work. I'm very very picky about where I go and I'm very happy that I found Sonny's. Take it from me, you won't be disappointed!!!!! read more

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First time using Sonnys. I called with an over heating issue I had on my Mustang. I thought it might have been a faulty thermostat. They called and informed me it was actually the radiator fan was out. On short notice Friday they installed a new one and the car runs great again. These folks run a nice shop and have it together. You should not hesitate to use them. read more

Sonny's Auto Repair - White Wolf - Auto Repair Near Me - Henderson, Nevada

My daughter's car was broken into and the steering column and ignition was damaged, I called Sonny's and talked with Chris. He said to have it towed in and they would check it out and get an estimate for me. It was towed in and Chris got a hold of me within an hour or so and gave me the estimate and the timeframe for parts. The estimate was far less than half of what it cost me before (this is the second time her car was damaged in the last six months) and the parts were only a few days out. The car was dropped off on Tuesday, and before noon on Friday Chris texted to let me know that it was ready for pickup. Great price and communication, I plan on using Sonny's for any repairs my vehicles need and plan on recommending them to my friends and family. read more

Being not a resident of Las Vegas I had to depend on what was said and shared by previous customers regarding auto services done by Sonny's. I needed to have Dad's 2006 Acura TL engine oil changed so I called Chris (owner) at 9am and by 9:30 I was in and was out 35mins later. Not only that I've saved at least 3.5hrs by not going to the dealership, my bill was also way less than expected even requested a Full Synthetic on top of that. I could keep going on and on but if you are like me who's into saving time, money and appreciates friendly service then call Chris, you won't be disappointed. Paul S. read more

Sonny's Auto Repair - 06' Acura TL at 49k miles. - Auto Repair Near Me - Henderson, Nevada

Does not even bother to reply for pricing quotes. Sent a request on November 12th and did a follow-up but still got no response. If business does not even respond, they shouldn't have the price quote request feature open in Yelp. read more

Fast service, reliable and reasonable prices! Fixed my Tacoma here, Chris fixed the issue the dealership didn't know what was wrong with it. Recommend Sonny's Auto and will be coming here for future services. read more