We went in there to look at some Rzrs. Hugh, the salesman was awesome--very friendly, patient, and genuinely excited about off-road vehicles. He helped us understand about the Rzrs we were reviewing. Recited to us the stats on the UTV. Knowledgeable. This is what really bumps their review on customer service. We walked up to checked out they had a big sale after Thanksgiving and the prices were amazing. I also loved their motorcycle appeal and KTMs. Great experience. read more

I've been here twice with two different people each searching for and buying their bikes. Hugh and Drake were the sales team members that helped out. Both were very low pressure and quick to help answer questions, provide recommendations, etc. They let us browse in peace, did check in on us in a non-obtrusive way, and made the buying process pretty painless and no frills. Yes it is a dealership, so the ability to cut deals is minimal, they do try to tack on extras but a simple no gets those removed without any hassle or pushiness, and there is a bit of time involved mostly due to financing and them doing the final bike stuff to get it ready to ride out. All things that you should expect, so nothing came at a shock or had us frustrated. I don't feel like we got scammed, just make sure you know what to expect. I do prefer Carter over the other dealerships in town. read more

Carter Powersports - Two levels of bikes - Motorcycle Dealers Near Me - Las Vegas, Nevada

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Outstanding Experience at Carter Powersports - Ask for Hugh! We had an absolutely amazing experience at Carter Powersports, and a huge part of that was our sales guy Hugh. From the second we walked into the dealership, Hugh was welcoming, knowledgeable, and genuinely helpful. He supported us through the entire week-long shopping process, answered every question we had, and never once made us feel rushed or pressured. Hugh went above and beyond helping us choose the perfect dirt bikes, walking us through the ins and outs of each bike, explaining features, differences, and what would best fit our riding style. He didn't stop there--he also helped us get fully set up with riding gear, parts, and accessories, making sure we were safe, comfortable, and confident before hitting the trails. The entire powersports buying experience was smooth, professional, and enjoyable. Communication was great, the process was transparent, and Hugh stayed engaged with us all the way until the moment we drove off the lot with our two brand-new dirt bikes. If you're looking for a top-tier motorcycle or dirt bike dealership, excellent customer service, and a salesperson who truly cares, Carter Powersports is the place to go--and Hugh is the guy to ask for. We couldn't be happier and will absolutely be back for future bikes, service, and accessories. Highly recommended! read more

Carter Powersports - Kawasaki KLX 300r and KLX 140r - Motorcycle Dealers Near Me - Las Vegas, Nevada

Used to be one of our go-to places, but after our recent experiences we will not be returning. First, we brought our Suzuki quad in for repair back in December. They were unable to fix it themselves and told us they needed to bring in a Suzuki specialist. It took THREE weeks for that to happen. We paid $1,500 for the repair, only for the quad to work once and then fail again the next time we tried to use it. As a family with a newborn, we don't ride every weekend -- so by the time we discovered the issue again, we were told there is only a 30-day guarantee and nothing could be done. Spending that amount of money for a repair that lasts one ride is extremely disappointing and does not feel customer-focused or family-friendly. Second issue -- we ordered a hat that never arrived. After waiting 3-4 weeks with zero communication, WE had to call for an update, only to find out it never came in. My husband then had to go to the store in person just to pick something else instead. Overall, the lack of communication, poor follow-through, and unwillingness to stand behind expensive repairs has completely changed our opinion of this business. Unfortunately, we cannot recommend them based on our experience. read more

This Place Is Shit I walked in there as a brand new rider! I wanted the 2024 GSXR 1000 R at the time it was brand new. They had a price tag of 18,449! I paid full in cash and somehow it ended up coming out to 25 grand with no warranty! The short end of the story is, I went back to a couple times to get a warranty that should've been included in that price and it never gave one to me! Don't waste your time or your money here at Carter power sports go somewhere else or buy out of state! Way better prices there's no coming up with six grand out of nowhere on top of the 18,000 for the bike! This place is shit read more

Carter Powersports - This is what they charge me 25,000 for!!! In cash when the tag was only 25k - Motorcycle Dealers Near Me - Las Vegas, Nevada

Granted, nobody likes to deal with dealers.. but there's just not too many choices when it comes to buying a new motorcycle, or in my case, a new 2024 Suzuki GSX-8R. There's 2 parts of this review, 1st part is the buying experience 2nd part is for service (full system exhaust install) Part I This is my first time buying a NEW motorcycle, I've got my eye on the 8R mainly of the color. Checked others to get quote and Carter seems to be the best one to deal with. Jim is the sales guy I've dealt with, very easy to deal with. We went back and forth a few times and settled on the price. Then it was just a matter of waiting for the finance guy as well as they needed to prep the new bike. As for the next step, the finance guy was easy to deal with too. Weren't pushy upselling extras, he had to go over all the options but once I declined he moves on. Part II As soon as I got my new bike you know I had to get an aftermarket exhaust. That's just SOP (Standard Operating Procedure) in my opinion. Now initially I was going to swap this out myself as I've done this in my previous bikes. But what I didn't realize is they were all standard/naked bikes so very easy to work on. The 8R was something else (compared to the 8S) I worked with Eric from the service department to get this going, dropped off at 9am on Sat and he texted me back afternoon that they were ready to put this back together. The only concern was a loose chain. I just can't believe this came loose already seeing how the bike only had 100 miles. So who knows what happened there. By 3:45pm it's finally ready. I got there around 4:10pm, got back by 4:30pm but on the way back I noticed the bike was running really HOT to a point where the red temp icon popped up (above 249F) I've talked to Eric about this and he suggested that I can wait till Monday and they can pick this up but I preferred to get this fix ASAP so I ended up riding back (in the rain). It took them about another hour to fix but I'm just glad they're the ones working on it and not me. read more

Carter Powersports - 2024 Suzuki GSX 8R with Akrapovic Racing Exhaust - Motorcycle Dealers Near Me - Las Vegas, Nevada

Top notch class experience with Drake! He knows his stuff and really comes across as trustworthy... You can tell he takes pride in the shop and his customers read more

This place is very shit and they don't get to you or give you good customer service. I was going to buy a side by side canam but instead I went to ride now power sports and I got attended right away every time I go always get treated well and in this Carter dealer ship every time I go they treat me like shit they're always on their phone and their always acting like their busy read more

A well-oiled machine! Everything happened so efficiently; I got a quick response for a quote from Drake Martin and got all of my questions answered right away. The deal was ready to be made and they actually had the best price for a RZR up front! read more

Came in to order two replacement lights for my KC light bar from the parts department with Alex. I was told the lights were on sale with a savings of $18 each and they should be in the store within 3 - 5 business days. Five days later I called the store to get an eta on delivery only to be told that my lights were never ordered, which had something to do with the sale price. I waited 5 days for nothing and two trips to the store. I actually insisted on a refund and will be taking my business elsewhere this company is a joke. Unprofessional to say the least. read more

I took my 2022 Honda Rancher to Carter Powersports and had a great experience. Eric and the mechanics did an exceptional job, leaving my machine in top condition. I appreciate the patients with all my questions. Since purchasing my machine the quality has consistently provided it with excellent service. I highly recommend them and Eric for all powersports needs. Thanks again for the great support! read more

Carter Powersports - Motorcycle Dealers Near Me - Las Vegas, Nevada

Don't go over there scammers They put on there facebook and instagram discount of 1500 on a vehicle And when I'm going there to purchase it What they do they bring you up all the discount in other way of fees When I was there a year ago I got quoted for the same vehicle without discount 7988 I can year after with discount of 1500 They gave me the same number just don't waste your time And don't go over there I was there today such a shame of a place read more

Carter Powersports - Motorcycle Dealers Near Me - Las Vegas, Nevada

Bought another motorcycle at Carter Powersports last week and it was a smooth transaction, as always. Best price in town, and it was not even close. The people that work at Carter's are passionate professionals and most have been riding their whole life, just like me. At the corporate dealerships, one often find salespeople that were flipping burgers a few months prior and just started riding and have next to no knowledge of the products they sell. Carter's is privately owned and the atmosphere there is completely different. I bought my first motorcycle from them in 2010 and the salesman at the time is now part of the senior management team. Don't waste your time with the others if this dealership sells the brand you are looking for. They are simply the best. read more

Was shopping for UTV helmets for my wife and myself looking either the Klim or Bell Force Air helmets . Local SoCal dealers did not have our sizes. Carter Powersports had both helmets and in our sizes. I believe our sales rep was Britney, she was really nice and very helpful. Carter also had the lowest prices and they also provided a Veterans discount. Next time we are in Las Vegas we will be stopping by Carter Powersports again. Thank you. read more

I'm old now and I remember a time when the dealership was a place where you could trust the people that worked there. Add KTM with their lack of reliability, you hope that the dealership doesn't take advantage of the fact that they sold you an inferior product. Well that's what happened here. Never again Carter... read more

Ask for Drake! Absolutely straight forward to the point, make it happen salesman. Theron in finance was great as well. Loved my purchase experience, they gave me what I wanted. Walked out with a bike purchase in a couple hours. Highly recommend. If purchasing again, we'll be coming back to Carter. Thank you. read more

Carter Powersports - Drakes Contact Info - Motorcycle Dealers Near Me - Las Vegas, Nevada

The transaction was so smooth and easy. People are very accomodating and helpful like hugh and rob. This guys help me a lot to have my dream possible. read more

After having a $400 service done on my Rzr turbo, I had a loose tie rod, and soon after a fouled plug & bad wire. I don't recommend them for anything! I had ordered sand tires through the sales department, they came in the wrong size for my machine all together! They about had a melt down when I refused to take them and wanted a refund, said I must have given them the wrong information (I texted the guy photos of my current tires). Long story short, I have a $800 credit that is taking me FOREVER to use because I will not use them ever again for service and their inventory is minimal of cool stuff. read more

Had another great buying experience at Carter six years after my first. The best thing about Carter Powersports staff is they are for the most part the same ones I worked with years ago. Drake, Theron, Jim and Hugh in sales and Koa in service are all great to work with. It is a community of like minded enthusiasts who sell motorcycles. No hesitation recommending you give them an opportunity for your business. Drake offered a zero pressure buying environment and was upfront when negotiating my trade. I couldn't be happier with my Super Duke 1390. read more

Carter Powersports - Drake & the SD 1390 - Motorcycle Dealers Near Me - Las Vegas, Nevada

Carter has been very good to me. Hugh from the service department is always who I deal with, excellent customer service. Fair prices and quick turnaround. 10/10 recommend. read more

Carter Powersports - Motorcycle Dealers Near Me - Las Vegas, Nevada

The service department was a dream to work with. they answered all my questions and only sold me what was needed to repair my RZR. James Wilson explained all the charges and made sure i was happy with the service received... read more

Hugh in the service department just made this place some money. First bike shop in Las Vegas that gave me good vibes and didn't make be feel like a jerk for needing work done on my bike. I can see why this place is booked so far out in advance. Pending any weird stuff happening this place is my new place to get my work done. read more

Carter Powersports - Motorcycle Dealers Near Me - Las Vegas, Nevada

Awesome store and great people . Gear and grown up toys. Service has been great. Every time I walk in it makes me smile. Thank you guys.

After having a bad experience at another dealership, we tried Carter's. As soon as we walked in the door Hugh met us and was friendly and personable and immediately asked what we were looking for. There was no upsale or anything such it was a simple this is what we want and that's what he took us to. The price was more than fair and reasonable. I truly appreciate Hugh and how simple he made the process. read more

I've been coming to Carter for years now. I had to as I had a KTM and that forces your hand to have a relationship with the local dealer. I have since parted ways with my KTM but I was won over by the service I received, particularly from Hugh. He was in service at the time and has since moved to sales. I know I'll always get what I need and nothing I don't when I go into the store and Hugh is there. I now go to Carter for my gear and maintenance supplies and to see a friendly face. read more

Bob L was a huge help in finding a helmet that was best for me. I went in thinking I knew what I wanted, but came out way more happy with what actually was best for me. Thanks Bob for your help and being super informed about what's in the market. Definitely recommend this place and for sure talk to Bob if you go in. read more

Carter Powersports - Motorcycle Dealers Near Me - Las Vegas, Nevada

This is more of a review for our salesman, Drake, than it is for the business itself (no issues in our experience with Carter, it was great!). I reached out about an RZR and was contacted by Drake. This guy was straight to the point, didn't try to beat around the bush at all, and was so helpful every step of the way. If you're looking to buy, I would highly recommend you ask for Drake, very friendly and knowledgeable. read more

FORGET THESE GUYS . called to buy an ATV for $4999. The out the door price became $6700 . someone needs a calculator

I appreciate Carter having parts I need in stock and just being there if we need something or a repair. Good selection and solid brands.

When I went in I didn't know exactly what I wanted I just knew I wanted something small. Drake was nice and very knowledgeable. When I need an upgrade I'll definitely come back in!! read more

I want to give a shout out to Rupert for picking up two of my bikes in the miserable heat and humidity. Whole lotta No FUN! Fare thee well!

They have a wide selection of off-road and road vehicles, with varied gear to support various hobbies. As well as helpful staff. Hugh was able to get me an out the door price within the hour, with pictures and contacts to the service center even though I wasn't buying. read more

Picking up a Monkey for my son. Noah is ALL THAT and a bag of Christmas cookies! Great customer service, very friendly staff. Highly recommend! read more

Went to get a otd breakdown for a 2020 Honda Grom msrp is 3399 guess how much they gave me? LOL see for yourself! Go here if you love getting screwed over! Lol read more

Carter Powersports - OTD 2020 Grom - Motorcycle Dealers Near Me - Las Vegas, Nevada

Went to buy a brand new side by side they told me it had one mile on it picked it up took it home end up having 28 miles under the floorboards were packed with dirt and parts on the engine were hanging off this is not a new machine somebody took this out and used it and then they tried selling it to me as brand new once they get your money they don't want nothing to do with you and they won't call you back I would never buy again from them read more

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They ordered me the wrong fork covers for my 2012 Airbag Goldwing! Refused to return it after 30 days ever though it's their fault! This is totally messed up and I warn anyone from doing business with these scumbags! Customer Service non existent! read more

Carter Powersports - Clearly different because of the airbag sensors on the forks ! - Motorcycle Dealers Near Me - Las Vegas, Nevada

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No help whatsoever. I am looking to purchase a rzr. I walked through the entire showroom, including right by 4 guys at the front counter twice. Not 1 person even acknowledging that I was in the store. Then went outside and looked at every rzr they had outside, directly outside their window. Nothing. That's fine, I will take my money elsewhere. read more

I was very happy about my experience buying a new dirt bike. Drake helped me, and god bless him, didnt try to yank me around once. Everything that was promised was delivered, and my next SxS will be bought there as well. Thanks to the staff there, especially Drake, for making my purchase a pleasant, and fun time. read more

I have come here a few times and have had horrible service every visit. My first visit was to purchase a Bike. They had exactly what I wanted and I was ready to buy cash. I was in there for almost 45 minutes and not a single employee asked if I needed help. It was not busy at all as it was a weekday and the place was pretty empty. After I walked out I should have stayed away. I settled on buy the bike from a private seller. I decided to give them another chance. I brought the bike in for a Vin check. The service department employee that helped me was very rude. Seemed like it bothered him to have to do a. In check. Once completed he pretty much threw the paperwork at me. And literally walked off. I had to go back in and ask if that was all.... He said " unless you need something else ughhh bye!! Never ever will I step foot in Carter again. read more

From out of town, but Bought from Jim and he was great to work with. The whole group was top notch. They've been in Vegas for 44 years that's cool and they sure know what they are talking about. 10/10 highly recommend and hopefully i will be back soon because it was such an easy process to buy from them!! read more