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    Factory Powersports

    3.3 (144 reviews)
    Closed Closed
    Updated 3 months ago

    Services - Factory Powersports

    Motorsport vehicle dealers

    Motorcycle repair

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    Silicone gasket pour over on the valve cover.

    On a 27k-mile service or even a Dealer Inspection I believe the dealer should test compression. If you pay for this service and later find out there is a worse issue. The engine is burning oil and the intake is full of oil as well as the air-cut off valve. The dealer wouldn't know this but would charge you to replace and buy services costing thousands and get down the road burning oil with a whole different problem. Not to mention leave the valve cover gasket leaking, empty coolant, and missing button screws to the bodywork. Update: 06/29 performed a compression test and leak down test on my own. 95psi mean, 97.7% leak down test mean. The valves must be timed wrong or else this engine should've never been serviced.

    My experience with factory power sports was smooth. David was great again. On my side again. Bike I was interested in still available and wanted to get it sold. David as well as with the help from Steve quickly got me approved and owning the bike two days after my first inquiry. Both Steve and David were extremely accommodating with my work schedule as well as working with me on delivering the bike. I absolutely recommend this dealership if you are a true buyer. Appreciate you guys!

    Richard C.

    After visiting a few dealerships and having a bad experience we found this Yamaha dealer. They got my daughter into a 4 wheeler for reasonable price without all of the hassle. Sales person was knowledgeable and closing the deal was easy. Thank you for your honest approach to doing business.

    Bill of sale
    Ed T.

    Names have been changed so people's feelings aren't hurt too bad. Take your chances here if you want. By the looks of the other reviews on here, it looks like it's 50/50 of good experience to horrific. I went in with the purpose of "just browsing". A 2012 Harley-Davidson soft tail slim was in the showroom and it caught my eye. Salesman Penelope approached me hyping the bike up (as they normally do). When I asked about pricing. He was surprised to find that it was sticker priced at $7999. I asked if he could put the numbers on paper for me. Upon his return, he informed me that someone messed up bad and that it's actually $10,500. However they would honor that price to me as he handed me the paper showing outgoing price of $10,385.83. I told him I needed to think about it. He proceeded to tell me that if I didn't purchase the bike today, the price would go up and that the person in charge of the website is already making the changes. I stated that I would then take the day to think about it and get back to him on the same day before store closes. He then replied with "I'll give you until 3pm to decide or else it's going to be at $10,500". Sales techniques. I left the store at approximately 11:30am. At 2:30pm I called Penelope and told him that I would go for it. He sent me a link to me so that I could input my information for financing. A friend of mine met me at the store to look over the bike since he was a former Harley-Davidson mechanic. My friend stated that the bike looked like it wasn't serviced and barely inspected based on findings of his knowledge of where he would have worked on. He asked Penelope about it and Penelope was confident in saying that it was serviced/inspected and good to go. My friend then pointed out that the tail light and turn signal were out as well. Penelope, probably embarrassed at this point, responded with "The bike will be looked over and serviced before leaving the store." Moving forward, Penelope was no longer the enthusiastic sales person he started out to be in the beginning and limited his presence to us. He went on to other customers and even sat at his desk whenever not busy. I had to walk over to him if I had questions. Finance department came back with the result of me having to have a co-signer. My friend who had purchased cars, bikes, and a home was willing to co-sign for me. But then they told us that his account was "too new" and that he doesn't qualify to co-sign. At this point Penelope is informing us of all this. We were confused. I asked what if it was my friend purchasing the bike in regards to wondering why would he'd be able to purchase it but not as a co-signer but Penelope interrupted and stated "not going to happen". WOW! Guess he had the last word. (Blue falcon) 3 days later I checked their website and saw that the bike was still priced at $7999. Coming up with a solution to purchase the bike. I called Penelope to see if it was still available and hoping I would be able to get the same deal. He informs me that the bike is currently pending for a friend of his boss. I really do appreciate his honesty as a customer. Finance department Rebecca said I should had put a deposit on the bike that day, but due to my sh!*ty credit, things just didn't work out (his words). At least he said sorry that things didn't work out afterwards. Lesson learned. Sh!*ty credit, bad service. I can't blame them.

    Quick shifter

    2nd time at this dealership for a service on my R7, that I also purchased from this dealer. The staff are all super cool and love talking bikes, Devin helped me out with my service today and he was great! Kept me updated on the bike and it was a super smooth process. They told me 5-6 hours for service, the bike was done in 4 1/2 hours. They also installed a quick shifter and quad lock phone mount for me. Great place for service or getting a new bike!

    Ezra G.

    I made a decision to give second chance This place was the most honest customer service I had a rope in my Jet ski and needed to be service and fix to my vacation. I called them first to see if I can bring it over and when The guy name ( Doone ). Was extremely professional And felt trusted all the way with him Left it for service and 5 days later it was fixed Whoooooo a appreciate the best and honest service Doone. You are my guy Thanks again........ BEST IN LAS VEGAS

    Go to Pro shop on Lakemead! See Ryan! Did by phone. They even offered to deliver them... got everything I wanted with an extra 1000 off
    Terri B.

    NO NO NO NO NO BATE AND SWITCH AND LIARS!!! NOT REG WITH BBB AS I TRIED... SO I MESSAGED CONTACT 13.. Yamaha Of Las Vegas / Can-am Sea-Doo Of Las Vegas... 7202 S. Jones So...I just got blindsided by the above company!  And they charged me $2.50 for a Water Lol...yes a bottle of water...paid it! And was going to even Tip 2 of the guys $50.00 each cause I was excited... YAMAHA...after calling me and giving me an OUT THE DOOR price...of $19,400 for 2 Yamaha Waverunners Ex Sport and the double trailer with some goodies included...I drove up there ready to sign and drive....at the 19,400 price and THEN, said I had to pay 360 for ea. Watercraft for the Lifetime Battery...who pays for that? Not me...They said it was Mandatory! AFTER THEY SAID OUT THE DOOR...THEY SHOULD HONOR WHAT THEY GAVE ME...or I would never have drove there and wasted my time....I called a around a few places and was told that it was not mandatory and I was getting ripped off...Bad Bussiness Practice.... It's summertime everyone stressed out about Corona Virus and Now...This!!! I'm Sick...and unfortunately they were the only ones who had what I wanted...Can You Help or let others know what they are doing?  Thank You Stay Safe

    I recently purchased a 2022 Yamaha R7 from Yamaha of Las Vegas- my very second bike. The purchase experience--beginning to end--could not have been better had they given the bike to me for a dime (not true). Yes, I could have found an R7 at any other Yamaha dealership not really, but the quality of the customer service exhibited by everyone at Yamaha of Las Vegas was beyond the norm. That said, I offer generous kudos to my salesperson, Dee and Travis, who professionalism and knowledge was evident throughout the process. You won't catch me saying Yamaha of Las Vegas the only place that will put a smile on your face, but they definitely deserve the opportunity to win your business. I'm satisfied. And I'm not the easiest customer. This is my first bike here at Yamaha of Las Vegas and I doubt it will be my last.

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    We got a flat tire and Billy came through took the time out of his day to change our tire. Great customer service thank you brother

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    Review Highlights - Factory Powersports

    Matt went above and beyond to help us by showing us the defender hd10 max and it ended up being perfect for us.

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    Repeat customer, love the service honesty & quality of care they give everyone. Cody has helped me…read moremany times from my 05 Vmax to my 08 Goldwing. Finding mechanics to work on bikes older than 10 years is hard enough already but what a great place motozone is to get work done. Pricing is very reasonable too. FInding a rear rotor for my 08 GL1800 isnt easy unless i want to drop $912 for an oem one. But after looking through some gently used units and going over which one would be the best Cody took the time to help check them out and advise me which one. ( i know nothing about brakes and rotors and dint want to buy something that potentially had something i couldn't recognize to be bad). So kudos for the time and effort despite how busy they are to help me make sure i purchase the right part even if its not through them. They dont price gouge anything he could have ordered it through ebay for me but told me if so there would be a 20% upcharge and was open and honest about it. Laos this family is a mom & pop owned shop so go support them! - Daniel 08 GL1800

    Carter Powersports

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    Outstanding Experience at Carter Powersports - Ask for Hugh!…read more We had an absolutely amazing experience at Carter Powersports, and a huge part of that was our sales guy Hugh. From the second we walked into the dealership, Hugh was welcoming, knowledgeable, and genuinely helpful. He supported us through the entire week-long shopping process, answered every question we had, and never once made us feel rushed or pressured. Hugh went above and beyond helping us choose the perfect dirt bikes, walking us through the ins and outs of each bike, explaining features, differences, and what would best fit our riding style. He didn't stop there--he also helped us get fully set up with riding gear, parts, and accessories, making sure we were safe, comfortable, and confident before hitting the trails. The entire powersports buying experience was smooth, professional, and enjoyable. Communication was great, the process was transparent, and Hugh stayed engaged with us all the way until the moment we drove off the lot with our two brand-new dirt bikes. If you're looking for a top-tier motorcycle or dirt bike dealership, excellent customer service, and a salesperson who truly cares, Carter Powersports is the place to go--and Hugh is the guy to ask for. We couldn't be happier and will absolutely be back for future bikes, service, and accessories. Highly recommended!

    Great store and even better customer Service. Josh always helps me out and hooks me up with parts…read moreor any kind of apparel I need to special order. It's my go to for any kind of repairs also as they have some great techs here!

    Factory Powersports - motorcyclerepair - Updated July 2026

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