Cancel

    Open app

    Search

    Big O Tires

    3.8 (343 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Big O Tires

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    22 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Big O Tires Photos

    Recommended Reviews - Big O Tires

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Mary Grace P.

    Overall: 1/5 Service: 1/5 Timeliness: 1/5 Communication: 1/5 Very disappointing experience. We brought our car to Big O Tires (Pecos Rd, Henderson) after it broke down while we were visiting from out of state. We had it towed there through AAA and were told the car would be looked at and fixed the next day. Unfortunately, that did not happen. We received no updates, and when we went back, we were given a completely different diagnosis. First, we were told it was Overall Master Cylinder and then , second day we were told , ABS fuse issue and that the part was hard to find, so we waited several days. We even took the initiative to order the part ourselves from Toyota to help speed things up. After waiting from Sunday through Wednesday (and extending our hotel stay through Thursday because of the delay), we returned only to find that nothing had been done. We were then told that the part we purchased was no longer needed and that the entire ABS module assembly would have to be replaced instead. The main issue was not the cost--we were prepared to pay. It was the lack of clear communication, changing diagnoses, and the amount of time wasted. If the full repair was needed from the beginning, that should have been communicated honestly. English is our second language, so clear and consistent communication was especially important to us--but unfortunately, that was not our experience. We ended up calling AAA again just to tow our car out of their shop and bring it to a friend's place. We've trusted Big O Tires in other states like Washington, California, and Oregon, but this location was a completely different experience. Frank, the mechanic, seemed nice, but ultimately the issue was not resolved and the service did not meet expectations. I hope this doesn't happen to anyone else, especially those traveling from out of town. Customers deserve honesty, effort, and clear communication.

    Michelle M.

    I literally have never hated a company more than I hate Big O. I left a review already on their crappy service, but after buying and adding my own coolant, seven days after having brand new tires installed, one is losing air.

    Big O tire are great

    See all

    18 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 days ago

    Staff was awesome, very professional and very knowledgeable. Been going there for years and they always take care of me.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Fast and friendly. My car is now in great shape! Ronald kept me informed the whole time. Definitely recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Pleased with the services and the team. Very fast and fair pricing. I will return in a few months.

    Business owner information

    Photo of Stephen S.

    Stephen S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Girl at the counter was super nice. Explained everything thoroughly. No crazy upselling. I recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of N J.
    0
    14
    0

    20 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ron K.
    21
    26
    0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    They are always very nice and helpful and do everything they can to get you back on the road asap

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Quick, honest. Reasonable prices.Love the location and close by to do other things while waiting for your car to be ready.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    great service best i had in awhile customer service was amazing will be going back soon

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Friendly and great service. I always buy my tires here tires all always affordable. The sales help buy 2 get 4.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of F G.
    0
    2
    0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Excellent experience all around friendly group, explained what I needed, gave me some options and got it done in a timely fashion

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Ordered new trailer tires. They were delivered on time. Great service and great prices

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Excellent service, as always! Donald & team are the BEST! Reasonable pricing quick service!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 9

    Big O Tires Reviews in Other Languages

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    They were so super fast and I really appreciated them being flexible and getting me in on such short notice.

    Mentioned in 7 reviews

    Read more highlights

    Passion Auto Repair

    Passion Auto Repair

    (221 reviews)

    Westside

    I brought my car in because it was shaking and idling really rough -- I honestly thought I just…read moreneeded a tune-up. Matt and his team immediately recommended a full inspection, and they went straight to the real issue. The engine mounts were completely shot and needed to be replaced. They gave me a very fair price using genuine BMW parts, finished the work way ahead of schedule, and got me back on the road fast. Even with a full shop, they treated me like a priority and delivered true 5-star service.

    If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

    Jiffy Lube - What I needed to replace due to this visit

    Jiffy Lube

    (286 reviews)

    Eric was amazing!!! The staff were all pleasant very informative and fast. I needed multiple…read moreservices on my car and they did it in a timely manner, while informing me every step of the way. They were very kind and the bathroom was clean. You guys have amazing customer service, great communication and stayed prompt and professional. Thank you!!!

    I'm writing this review based on an experience I had about a year ago that still stands out as one…read moreof the most disappointing service encounters I've ever had. I brought my car in for a routine oil change and was told they did not have the correct oil filter for my vehicle. I was specifically advised to go to the O'Reilly Auto Parts right down the street, purchase the filter myself, and come back--at which point they said they could complete the service. I did exactly that and returned within about 15-20 minutes. When I came back, the staff seemed almost surprised that I had actually followed their recommendation and returned. At that point, I was put into a bay. While sitting in my car, I could hear an impact driver repeatedly hammering underneath, which immediately raised concerns. It sounded like something was being forced rather than carefully removed. A few minutes later, I was told that they "couldn't remove the oil filter cover" because it had supposedly been stripped by the previous shop that serviced my vehicle. This explanation did not align with my prior service history--no shop had ever mentioned an issue with the oil filter housing before. Based on what I heard and observed, it strongly felt like the damage occurred during this visit, yet responsibility was shifted elsewhere. What made this experience especially frustrating was the overall impression that they may not have been familiar or comfortable with servicing my specific vehicle, but instead of being upfront about that, a series of excuses followed. First, I was told they didn't have the filter, which felt like it may have been expected to end the visit entirely. When I returned with the correct part, the situation quickly escalated into mechanical "issues" that had never existed before, followed by blame being placed on a previous shop. The sequence of events gave me the clear impression that they did not know how to properly perform the oil change on my car but were unwilling to say so directly. Because I was concerned about my oil level, I asked if they could at least top off my oil. I was told they would do this free of charge. However, I never saw oil added, and nothing was communicated to confirm it was done. I left feeling uneasy and ended up checking and topping it off myself afterward. At my next oil change, a different shop confirmed that the oil filter housing was stripped. They were able to remove it but strongly advised replacement at the next service. That replacement ended up costing me $50 out of pocket--a problem I never had prior to this visit. Between the lack of professionalism, questionable handling of my vehicle, shifting blame, and failure to perform even the promised oil top-off, this experience left me with serious concerns about honesty, competence, and vehicle safety. I also believe I incurred a $50 expense that I should not have had to pay. I would strongly advise others to be cautious here, especially if you care about your vehicle being handled carefully and transparently.

    Big O Tires - tires - Updated May 2026

    Loading...
    Loading...
    Loading...