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    Michaels

    3.3 (76 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

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    Cutout fun picture frame

    Got a horrible experience/ service from kelvin not sure if he doesn't want to be their at micheals but definitely not friendly. Find a young employee named jesus extremely polite and helpful and jesus helped me find and save on my trip to micheals so thank you jesus.

    I used the framing shop at this Michael's and I am super happy with the service and the results! The woman sho helped me was patienknowledgeable, and we came up with a mat and frame that set off the piece I brought in perfectly. Thank you!

    Over two shopping carts worth of stuff.

    Whatever happened to customer service? One employee was pretty friendly. She was tall with dark hair (couldn't see her name tag). The red head...another story. The dark haired girl told us to take our carts and tip them sideways to get out of the store (we bought so much stuff that there was NO WAY we could carry it all out to the car). The red head says in a snotty tone, "SIR, you CAN'T do that". So, we had to make several trips back and forth to the car. Not a huge deal to make the trips, BUT: 1. She heard the first girl tell us to do it and then gets nasty with us for doing it. 2. I wouldn't have bought all this stuff that I don't clearly need if I knew that I had to hand carry it with several trips. 3. Rudeness doesn't just exist with customers. We were not rude first, she was. P.S. Management: My husband told me (not that I condone this) that he used the ladder to get stuff off of the top shelf and that same girl had NO PROBLEM letting him do that and never said a word when she walked by. So, why the carts? I know that by me avoiding this store will not make or break Michael's, but I will not be back to this Michael's (not even for emergency crafting supplies). I can go to Hobby Lobby or Joann's and be treated better than this. Keep my rewards. I don't need them that badly. Red Head = Zero stars Dark Haired Girl = Five stars Average 2 1/2 stars. Rounding down for the bad attitude. 2 stars.

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    6 days ago

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    28 days ago

    Poor services. It seemed like they didn't even want to help when asked. They ignored customers and acted busy instead of actually working.

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    8 months ago

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    4 months ago

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    10 months ago

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    7 months ago

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    8 years ago

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    4 years ago

    Employees not as helpful at this one as my local one but I found what I needed relatively easily on my own. Checkout person was great!

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    1 year ago

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    5 years ago

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    3 years ago

    Jesus was super kind warm and helpful. the store was clean and the checkout line was efficient and quick!

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    11 years ago

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    6 years ago

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    Page 1 of 2

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    Review Highlights - Michaels

    Samantha in the framing department at the tempe marketplace is amazing.

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